★★★★★
based on 50143 reviews published
Latest neutral customer reviews
Stickers are lovely. A couple have peeled within a few days. Also left sticky residue on clothes when removed.
Thank you for your feedback! We’re glad to hear you love the stickers. We apologize for the issues you've experienced with peeling and residue. We appreciate your comments and will take them into account for future improvements.
Best regards,
Giulia Petit-Fernand
Pretty designs, easy ordering and application to clothes. Used these labels previously and normally good but some of this order have already washed off the clothes 😞 perhaps the adhesive has been changed since my last order.
Thank you for your feedback on your recent order with Petit-Fernand. We’re glad to hear you appreciate our designs and the ease of ordering and application. We're sorry to learn that some labels have washed off, as that is not the quality we strive for. Your comments are valuable, and we will look into this matter further. If you need assistance, please don't hesitate to reach out.
Best regards,
Giulia Petit-Fernand Team
The stick on labels, do not last more than about 5 washes. Even At a 40 degree wash.
Thank you for your feedback. We're sorry to hear about your experience with our labels. We strive for the highest quality in our products, and your comments help us improve. Please feel free to reach out to our customer service for assistance. Your satisfaction is important to us!
Best regards,
Giulia Petit-Fernand Team
Unfortunately, the labels do not come off as the margins were not cut well from the rest of the adhesive. In previous years, I had not had any problems.
we are very sorry for the inconvenience you have encountered. We will contact you privately right away to find the quickest solution.
Best regards,
Chiara, Petit-Fernand
The fabric stamp, used as indicated, has already faded after 2 washes at 30 degrees. Not good.
Thank you for sharing your experience with us. We are sorry to hear that the fabric stamp did not meet your expectations. We are committed to constantly improving our products and your feedback is valuable. We invite you to contact our customer service to find a solution.
Best regards,
Giulia from Petit-Fernand
The quality of the printing is average. Some labels are blurry. For the price, I find this disappointing.
Thank you for taking the time to share your feedback. We are sorry to hear that the printing quality did not meet your expectations. Your feedback is valuable and allows us to improve our services.
Please contact us directly through our contact form so we can assist you.
I invite you to send us photos of the labels in question.
Have a nice day,
Sandra from the C-MonEtiquette team
The labels to stick on clothes are not practical or functional. They do not stick at all to the fabric and the clothing labels... we often cut them off! So the purchase is unusable. I used to order from you years ago and they were iron-on labels that held very well! This time I ordered quickly without realizing they were adhesive labels.
Thank you for sharing your opinion on our labels. We are sorry to hear that you are not satisfied with your experience.
Contact us on our contact page of the site so we can assist you.
Sandra from the C-MonEtiquette team
On some items like pencils that are not perfectly cylindrical, they do not stick very well.
Giulia from Petit-Fernand
Unfortunately, the cap of the water bottle broke on the first day. Very low quality.
We are sorry to hear that the cap of your water bottle broke on the first day. Thank you for your feedback and we invite you to contact our customer service to resolve the issue. We are here to help you.
Best regards,
Giulia from Petit-Fernand
The labels for the pencils are not easy to attach, the ends remain raised, I am not satisfied, I would have done better to write on white labels and stick them on.
Thank you for sharing your experience. We are sorry to hear that the pencil labels did not meet your expectations. We are committed to ensuring the highest quality and will take your feedback into account to improve our products. Please do not hesitate to contact us for further suggestions or assistance.
Best regards,
Giulia from Petit-Fernand
The waiting times are too long, and the product does not hold up; after a few days of school, the stickers on pencils and colors have already come off!
Thank you for your feedback. We sincerely apologize for the wait and for the inconvenience encountered with our stickers. Your experience is important to us and we are committed to improving it. We assure you that we are working to ensure quality products and faster waiting times. We would be happy to assist you further.
Best regards,
Giulia from Petit-Fernand
I have noticed a drastic drop in quality in the labels, from last year to this year. The paper used, the design, everything.
We sincerely appreciate your feedback. We are sorry that the quality of our labels did not meet your expectations. We are committed to offering products of the highest quality and your comment will help us improve. We would like to invite you to contact us directly to resolve any issues you may have had. Your satisfaction is our priority.
Have a good day,
Camille Petit-Fernand
The cotton bags are small for 4 changes required in one bag and the sheets in the other are not comfortable. Good quality of the stickers which are very durable. The glass of mediocre quality has already faded.
Thank you for your feedback and we apologize for the inconvenience with the cotton bags and the sheets. We appreciate your comment on the quality of the stickers and will take your observations about the glass into consideration. We are committed to improving our offering and your contribution is very valuable.
Best regards,
Giulia from Petit-Fernand
I placed and paid for an order with various types of labels but the order arrived incomplete. I also opened a report with customer service but I have not yet received a response. Other orders, on the other hand, were super precise and very nice.
Thank you for your feedback. We are happy that the labels were useful and functional. We sincerely apologize for the inconvenience regarding the incomplete order. We invite you to contact our customer service to resolve the situation and ensure your complete satisfaction.
Best regards,
Giulia from Petit-Fernand
Stickers peel off after the second wash!
Thank you for your feedback regarding the stickers from Petit-Fernand. We’re sorry to hear that they peeled off after the second wash. Your experience is important to us, and we will certainly look into this issue to improve our product quality. If you have any further concerns, please feel free to reach out to our customer service team.
Best regards,
Giulia Petit-Fernand Team
The iron-on stickers for clothing come off in the first or second wash. If I could have chosen, I would have only asked for the adhesive clothing stickers as they seem to last longer.
Thank you for sharing your opinion about our stickers. We are sorry that you had issues with the durability of the iron-on stickers. We appreciate your suggestion about the adhesive stickers and will take it into account to improve our products. If you decide to try our adhesive stickers, we hope they provide you with a better experience.
We just sent you an email to assist you 🙂
Have a good day,
Camille Petit-Fernand
Labels are well made and delivery is timely, unfortunately however they come off the fabric after the first wash.
Thank you for your feedback and for appreciating the quality of the labels and the timeliness of the delivery. We are sorry to hear that you experienced issues with the labels coming off after the first wash. We invite you to contact us directly to further investigate the situation and find a satisfactory solution.
Best regards,
Giulia from Petit-Fernand
They were stapled on the stickers, so 5 stickers were damaged.
I am very sorry that something went wrong with your order. I have immediately forwarded the incident to our production. I just wrote an email.
Have a nice day,
Customer Service EsIstMeins
I have found some of stick on clothes labels are already curling back 😩 The stick on item labels have been great so far though!
Thank you for your feedback! We're glad to hear that you’ve enjoyed the stick-on item labels. We apologize for the issue with the clothing labels and appreciate you bringing it to our attention. Please know that we are committed to quality, and we will investigate this matter to ensure it doesn’t happen again. Your satisfaction is important to us!
Best regards,
Giulia Petit-Fernand Team
I have been purchasing heat-adhesive labels for several years. This time the ones received do not stick and keep coming off the garments
Thank you for sharing your experience with us. We are sorry to hear that the heat-adhesive labels did not meet your expectations. We invite you to contact our customer service to find an appropriate solution. Your satisfaction is important to us.
Best regards,
Giulia from Petit-Fernand
Unfortunately this batch of stickers are not staying on the clothes
Thank you for your feedback. We're sorry to hear that the product did not meet your expectations after the first wash. Your satisfaction is important to us, and we’d love to assist you further. Please feel free to reach out to our customer service for support.
Best regards,
Giulia Petit-Fernand Team
The ordered labels are not of super good quality for the price paid... those for shoes hold well, however those on clothes peel off despite the usage recommendations being followed..
I just contacted you by email with a solution. 🙂
Have a nice day,
Sandra C-MonEtiquette
Very small writing
Thank you for your feedback regarding our site. We take your comment about the font size into account and we will consider improvements on this matter. Your opinion is valuable to us.
Sandra from C-MonEtiquette
Unfortunately this time the stickers were not cut well and it was very difficult to separate them from the sheet…
Thank you for sharing your experience with us. We are sorry to learn that the stickers were not cut correctly. Your feedback is valuable and will help us improve the quality of our products. We invite you to contact our customer service to find an appropriate solution.
Best regards,
Giulia from Petit-Fernand
The thermal adhesive clothing labels do not hold up in the wash..... too bad since I wash at 20 degrees.
Thank you for taking the time to share your feedback. We are sorry to hear that you are experiencing difficulties with our thermal adhesive labels.
An email has been sent to you to assist you.
Have a nice day,
Sandra C-MonEtiquette
I already ordered for my son when he was in kindergarten and had no issues, but this year I regret ordering for my daughter, all the labels are peeling off one after the other, I don't understand why? Disappointed with the quality but the design is still nice.
We will resend the labels for your daughter.
I just sent you an email to confirm all of this.
See you soon,
Sandra C-MonEtiquette
I paid for the product and another 7 euros upon pickup, which means I paid 15 euros for a few labels.
Unfortunately, I do not quite understand your review. Your order has a total value of 9 € and you opted for free shipping via mailbox. Please do not hesitate to contact us so that we can learn more details about this issue.
I wish you a nice day,
Customer Service EsIstM
I ordered for 2 children... the labels for the items are great, nothing to say, beautiful... but the labels for the fabrics are a total disappointment, they detach after washing..30 euros wasted....I have to buy others elsewhere
Thank you for sharing your experience with us. We are glad that you appreciated the labels for the items, but we are sorry to hear that the labels for the fabrics did not meet your expectations. We are constantly working to improve our products and your feedback is very valuable. We invite you to contact us directly to discuss your situation.
Best regards,
Giulia from Petit-Fernand
I moved from iron on to stick on labels - and they’re absolutely useless, I was saying to my husband earlier how they are already washing off!!!
Thank you for your feedback. We're sorry to hear about your experience and would love to assist you in resolving this issue. Please reach out to our customer service team, and we'll do our best to help you.
Best regards,
Giulia Petit-Fernand Team
Choosing labels is complicated and not intuitive. I made a mistake on the size of the labels. The delivery time is not clear either. It can take up to 10 days. What stress. Your customer service has remained very evasive in its response.
Thank you for taking the time to share your experience. We are sorry to hear that navigating our site and the delivery time did not meet your satisfaction. Your feedback is valuable and we will work to make our label selection more intuitive.
We hope to keep you among our customers and provide you with a better experience in the future.
Best regards,
Sandra C-MonEtiquette
The format has changed and it does not stick at all on my son's school items. First year I am disappointed
Thank you for taking the time to share your opinion. We are sorry to hear that the new format does not meet your son's needs. Your feedback is valuable, and we will make sure to review it to improve our products.
I confirm the reshipment of the entire order.
See you soon,
Sandra C-MonEtiquette
The stickers are hard to remove. Especially for children. Additionally, I find the whole booklet and the extra stickers unnecessary.
I ask you to contact our customer service and attach photos of the labels so that a solution can be offered to you. The additional labels are goodies. I wish you a nice day.
Best regards
Customer Service EsIstMeins
Too big.
Thank you for your comment. We are sorry that the sizes were not to your liking. Your opinion is important to us and we will work to improve. If you need help with an exchange, please feel free to contact us.
Have a good day,
Camille Petit-Fernand
Fast delivery and nicely organised but stickers did come off a few days after washing.
Thank you for your feedback! We’re glad to hear you appreciated the fast delivery and organization. We’re sorry to learn about the issue with the stickers. Your experience is important to us, and we will investigate this matter to ensure better quality in the future. If you have further concerns, please feel free to reach out.
Best regards,
Giulia Petit-Fernand Team
Delivery delay too long, I am still waiting even though I ordered on September 3 and it said 5-6 days delivery time
We are sorry, we have followed up on your order, you can check your email, I have renewed your order.
Best regards,
Loriane from C-MonEtiquette
Difficult to detach, especially the small ones. However, very beautiful and of quality
Thank you for your feedback and for appreciating the quality of our products. We apologize for the difficulties encountered in detaching the smaller labels; we will take your suggestion into account to improve further. We are always available for any further needs.
Best regards,
Giulia from Petit-Fernand
Disappointed with the water bottle because the tone-on-tone first name is not visible, I would have preferred a verification service to advise or alert us like the one that exists on some personalization sites.
Thank you for taking the time to contact us.
I am surprised, as it is the font you selected during your order.
I just sent you an email so we can discuss this.
Have a very nice day,
Sandra
Unfortunately the labels don't stick like they should.
Too few stickers, not great quality.
The iron-on labels come off easily after washing.
Thank you for your feedback and we are sorry to hear that you have encountered problems with our iron-on labels. At C-Monetiquette, our priority is customer satisfaction, and we take your comments very seriously.
I just sent you an email with a solution. 🙂
Best regards,
Sandra
The C-Monetiquette team