9.1/10
★★★★★
based on 128696 reviews published

Latest neutral customer reviews

3 /5
★★★☆☆
Quick! Complete order but still disappointed by the lack of spare parts for lunchboxes that wear out very quickly...
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Elisa S.
purchased on 02/05/2025
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Answer from Petit-Fernand
Hello Elisa,

Thank you for your very valuable feedback.

We do indeed offer spare parts for our lunchboxes and water bottles to help you keep them for even longer.
We are taking your request for new parts to be made available into account and will pass it on to the relevant department.

Have a great day,
Camille C-MonEtiquette
2 /5
★★☆☆☆
I always get my labels from C-Monetiquette, I have always been very satisfied but not this time. The labels come off especially during the washing of the clothes, yet I wash at 30° or 40°. I followed the instructions with the iron. I will no longer place orders for clothing labels.
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Sandra A.
purchased on 02/05/2025
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Answer from Petit-Fernand
Hello Sandra,

We are sorry to read your comment.
As you may have seen in your previous orders, our labels are normally quite resistant during washes.
To understand this situation and assist you, our customer service has just contacted you. 😊

Have a nice day,
Camille C-MonEtiquette
3 /5
★★★☆☆
The labels do not stick well enough on the clothes and as soon as they go through the wash, it's a disaster, they come off.
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Samia N.
purchased on 01/05/2025
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Answer from Petit-Fernand
Hello Samia,

Thank you for contacting us.
Our self-adhesive labels for clothing are applied to the existing labels on the garments to ensure optimal adhesion as explained on our website. Indeed, they do not stick directly to the fabric.

If you still notice peeling, we recommend contacting our customer service via our contact form. 😊

Have a nice day,
Camille C-MonEtiquette
3 /5
★★★☆☆
Reliable site. Timely delivery but the price is high compared to the quantity of product.
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Walid K.
purchased on 01/05/2025
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Answer from Petit-Fernand
Hello,
Thank you for your feedback.
Regarding our prices, we regularly offer promotional deals to allow you to benefit from great discounts. Don't hesitate to subscribe to our Newsletter to receive all our offers. 🎉
Have a great day,
Elise, C-MonEtiquette
3 /5
★★★☆☆
I am disappointed with my purchase because I did not see that these were labels to stick on clothing labels and not directly on the clothing.
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Marion D.
purchased on 26/04/2025
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Answer from Petit-Fernand
Hello Marion,

You indeed chose our adhesive labels for clothing which are applied to the existing labels on the clothing. We specify this on our site to avoid any confusion, but we are sorry that this was not clear to you..😔

We remain available if needed.
Have a nice day,
Camille C-MonEtiquette
3 /5
★★★☆☆
I paid for express delivery to receive my purchase 6 days later. I sent an email about this and it went unanswered.
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Géraldine D.
purchased on 24/04/2025
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Answer from Petit-Fernand
Hello Géraldine,

We are sincerely sorry for this delivery delay.
We confirm that the shipping costs of your order have been refunded 🙂

We remain available if you have any questions.
Have a nice day,
Camille C-MonEtiquette
2 /5
★★☆☆☆
I find the check system necessarily practical... I also think that the label formats are not necessarily varied enough. For example, at a competitor's, I was able to get round labels, or shorter ones... which allows for a wider use... Not sure if I will come back, we'll see about the longevity on textiles and objects.
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Marine M.
purchased on 17/04/2025
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Answer from Petit-Fernand
Hello,

Thank you, your feedback is important to us.

For our object labels, you also have the option to choose from different formats (round, rectangular, multi-line...) to best adapt to all surfaces.

Our team is available to answer your questions via our contact form 😊

Have a nice day,
Camille C-MonEtiquette
2 /5
★★☆☆☆
The labels come off quite easily.
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Aubout L.
purchased on 12/04/2025
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Answer from Petit-Fernand
Hello,

We regret to read your comment.

Our labels are specifically designed to be very durable during washes.
It is therefore not normal for yours to come off easily.
Our teams have just contacted you to assist you.

Have a nice day,
C-MonEtiquette
2 /5
★★☆☆☆
The adhesive labels come off in the wash.
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Mylène D.
purchased on 12/04/2025
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Answer from Petit-Fernand
Hello Mylène,

We are sorry to read your message. Our labels are designed to withstand many washes.
Therefore, our customer service has just contacted you to assist you as soon as possible.
Have a nice day,
C-MonEtiquette
3 /5
★★★☆☆
The sticker is too small and with so much information (name, mobile number, and drawing) nothing is understandable.
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Fernanda E.
purchased on 28/03/2025
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Answer from Petit-Fernand
Hello Fernanda,

We are sorry to read your message.
We try to provide you with all the possible features of our products.
Regarding the font size, we limit the number of characters you can enter so that the label is clearly visible.
However, the more text you enter, the smaller the size will be.

We remain available for more information.
Have a good day,
Petit-Fernand
2 /5
★★☆☆☆
The iron burned the garment before the label was applied.
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Thierry M.
purchased on 05/04/2025
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Answer from Petit-Fernand
Hello,

We are sorry to read your message. As we specify on our website, for the most delicate textiles, we recommend using our self-adhesive labels for clothing to stick on the existing labels of your garments.

Have a nice day,
C-MonEtiquette
3 /5
★★★☆☆
This is the third or fourth time I order and this time I find it quite difficult to remove the labels one by one to stick them, as if the pre-cutting had a defect. Additionally, a transparent film comes every time. This is the case on the entire first page of the large notebook purchased.
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Noémie E.
purchased on 30/03/2025
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Answer from Petit-Fernand
Hello Noémie,

We regret to read your message.
Our labels are normally designed to be easy to use.
Therefore, our teams have just contacted you to assist you as quickly as possible.

Have a nice day,
C-MonEtiquette
2 /5
★★☆☆☆
Disappointed with the item... For the straw bottle, the spout is too wide and the straw falls out easily, and now my child has lost it and this bottle is no longer useful, it's a shame after 1 week.
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Anne-marie M.
purchased on 04/04/2025
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Answer from Petit-Fernand
Hello Anne-Marie,

We are sincerely sorry that the straw received is not the right size.
We have just contacted you to resolve your issue.

Have a nice day,
C-MonEtiquette
2 /5
★★☆☆☆
I ordered iron-on labels for the clothes of my 3 daughters. They arrived very quickly. However, I am very disappointed with the quality; they come off after the first wash despite following the application procedure with the iron. And no matter the fabric of the garment, they do not hold.
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Diane P.
purchased on 17/03/2025
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Answer from Petit-Fernand
Hello Diane,

We are sorry that your labels have come off. Following your exchanges with our customer service, we hope that the labels we are sending you will meet your expectations. 😊

Have a nice day,
C-MonEtiquette
3 /5
★★★☆☆
I had already ordered from this site and I was satisfied. This time I ordered and was supposed to receive my order on Thursday or Friday at the latest, having paid for expedited shipping; I received a green letter envelope on Monday and it was not my order. Not receiving it on the expected date, I requested a refund for the shipping costs, which were refunded to me, and upon receiving the order that was still not mine, I filed a complaint for a refund and that was refunded to me. I was disappointed with this order.
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Stéphanie V.
purchased on 02/04/2025
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Answer from Petit-Fernand
Hello Stéphanie,

Thank you for taking the time to share your experience. We are sincerely sorry for the inconveniences encountered during your last order. This is absolutely not the level of service we wish to provide, especially since you had already been satisfied in the past.

We fully understand your disappointment regarding the delivery delay and the error in sending your order. Our teams did their best to assist you as quickly as possible.

Your feedback is valuable and allows us to strengthen our controls to prevent this type of situation from happening again. We hope to have the opportunity to regain your trust during your next order.

Have a nice day,
C-MonEtiquette
2 /5
★★☆☆☆
The name stuck on the water bottle started to fade after the first wash…
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Nadia Z.
purchased on 31/03/2025
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Answer from Petit-Fernand
Hello, I am sorry to read your message. I just contacted you to offer a solution. Have a nice day, C-MonEtiquette Customer Service
2 /5
★★☆☆☆
My last order was satisfactory, but since the previous one was defective and I received no response after sending an email, the labels were very difficult to peel off their pouch, which distorted them. No response, no compensation.
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Pauline P.
purchased on 27/03/2025
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Answer from Petit-Fernand
Hello, We are surprised to read your review, as we have not received any email from you. We have just contacted you to offer a solution. Have a nice day, C-MonEtiquette Customer Service
2 /5
★★☆☆☆
The thermal labels for clothing have changed in quality, they do not 'stick' and smell like melted plastic when we apply them with an iron, (despite following the instructions carefully) we did not have this problem before.
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Charline M.
purchased on 25/03/2025
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Answer from Petit-Fernand
Hello Charline, Thank you very much for your feedback. I am sincerely sorry to see that the labels do not meet your expectations. I have just contacted you to offer a solution. Have a nice day, C-MonEtiquette Customer Service
2 /5
★★☆☆☆
However, used to making labels. Very disappointed with the quality, the labels detach very difficultly and get damaged one time out of two. The only positive point is the design and color chosen by my daughter.
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Sarra A.
purchased on 26/03/2025
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Answer from Petit-Fernand
Hello Sarra,

We have just received your feedback and are sincerely sorry. Our teams have just contacted you to assist you in this situation.

Have a nice day,
C-MonEtiquette
2 /5
★★☆☆☆
Problem was rectified but wrong name on labels were sent out firstly. Ordered a boys name, girls arrived. Had to wait again. Prob wouldn't recommend
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Sue G.
purchased on 13/03/2025
Answer from Petit-Fernand
Hi Sue,
We're truly sorry for the mix-up with your order. We did our best to make it right by sending a corrected set as quickly as possible. Thank you so much for your patience and understanding — it means a lot to us!
Chiara, Petit-Fernand
2 /5
★★☆☆☆
Half of the labels do not peel off well at all. Sometimes it is even impossible to detach them from their backing.
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Noémie P.
purchased on 24/03/2025
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Answer from Petit-Fernand
Hello Noémie,

Your labels should indeed come off easily from your notebook. To assist you with the issue you are experiencing, our team has just contacted you 😊

Have a nice day,
C-MonEtiquette
3 /5
★★★☆☆
The adhesive clothing labels are very hard to remove and this is not the first time I have lamented this problem.
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Florie J.
purchased on 22/03/2025
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Answer from Petit-Fernand
Hello Florie,

We regret to read your message.
Our labels should not be difficult to remove from their backing but rather easy to use.
We have just contacted you to assist you!

Have a nice day,
C-MonEtiquette
3 /5
★★★☆☆
Not yet tried the labels when cleaning clothes.
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Catherine V.
purchased on 21/03/2025
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Answer from Petit-Fernand
Hello Catherine,

Thank you for your order, we look forward to your feedback 😊

Have a nice day,
C-MonEtiquette
2 /5
★★☆☆☆
The duffel bag is much smaller than the one shown in the photos.
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France F.
purchased on 16/03/2025
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Answer from Petit-Fernand
Hello France,

We are sorry that our bag does not fully meet your satisfaction.
The dimensions of our products are available on our website to help you better visualize the final result.
We regret that this information was not sufficient for you😔

Have a nice day,
C-MonEtiquette
3 /5
★★★☆☆
Good. This is the second time I order a water bottle for my daughter this year. They are very pretty and sturdy, however the inscriptions do not last a full school year, which is annoying given the price. The last one I ordered has my daughter's name already partially worn off and yet I do not put it in the dishwasher. But my daughter loves her personalized water bottles.
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Yasmina M.
purchased on 19/03/2025
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Answer from Petit-Fernand
Hello Yasmina,

Thank you for your feedback. We are sorry that the inscription did not last as long as expected. We have just contacted you to assist you 😊

Have a nice day,
C-MonEtiquette
2 /5
★★☆☆☆
The labels are very nice, but on the practical side, it remains to be reviewed: it is not easy to detach them from the support. Pieces of the plastic film remain stuck to the label.
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Amelie P.
purchased on 19/03/2025
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Answer from Petit-Fernand
Hello Amélie,

Thank you for sharing your feedback. We have just contacted you to assist you.
Your labels should not be difficult to remove from their supports 😊

Have a nice day,
C-MonEtiquette
3 /5
★★★☆☆
Despite my claims, I still have not received the cap corresponding to my order to this day.
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Séverine G.
purchased on 13/03/2025
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Answer from Petit-Fernand
Hello Séverine,

Following our email exchanges, we confirm the reshipment of the cap corresponding to your order.
We sincerely apologize for this error and remain available if needed.

Have a nice day,
C-MonEtiquette
2 /5
★★☆☆☆
Unfortunately, many stickers were not really peelable, and when you tried to do so, they broke. I found that very disappointing.
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Davina K.
purchased on 03/03/2025
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Answer from Petit-Fernand
Good day,
3 /5
★★★☆☆
2 : Child's backpack arrived on time, beautiful but the straps are way too long despite the adjustment and a rather tall child. Too bad!! Disappointed
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Marie-ange B.
purchased on 13/03/2025
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Answer from Petit-Fernand
3 : Hello Marie-Ange,

Your feedback is very important to us.
The relevant service has just been informed of your experience. We only have one size for our backpack and we are sorry to learn that it is currently too big for your child 😔

Have a nice day,
C-MonEtiquette
2 /5
★★☆☆☆
I don't know if there was a mistake with my stickers, but some are of very poor quality and color.
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Chantelle D.
purchased on 04/03/2025
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Answer from Petit-Fernand
Hello Chantelle,

Our customer service has just contacted you.
We are here to help you!

Have a good day,
Camille Petit-Fernand