Reviews Petit-Fernand

IT TOOK SOOOO LONG TO GET MY ORDER TO ME

Beautiful labels. The back-to-school pack is very practical. However, I'm very disappointed with the iron-on labels, which don't last more than 2 washes and 2 tumble-dryings. I don't use them anymore and have switched to self-adhesive clothing labels, which I put directly on the brand labels (or the care instructions label).

Some of the labels do not last 1 wash!

The result was fine but it was impossible to use a coupon per guest. I had to place the order without using it

Hello, I'm sorry but the labels are not of the same quality as the ones I bought from you 3 years ago, which gave me complete satisfaction. I found them all in the washing machine. Even the iron-on ones are more difficult to adhere and don't have the same soft finish.

I had already bought several times and they were all flawless. This year the clothing labels were not as successful 🙁

They look great and are easy to put on, but they are easy to clean at 30 degrees in the washing machine so you need a new one every time.

Very beautiful

I am satisfied, the labels on the objects remained intact, but the labels on the clothes came off after the first wash, which disappointed me. Ps: they contacted me frankly, responded quickly and with great kindness, so the problem will be solved. Thank you

Very long delivery time! Labels don't hold really well compared to other manufacturers. However, my children like the design.

I bought a couple of packs of stick on labels. Some have stayed on but mostly the stickers end up coming off in the wash. I reapplied and followed instructions but still they come off Received a reply regarding this - thank you. However the refund mentioned has not been received.

First wash at 40 degrees and the label comes off...

The labels for objects are great, but the sticky labels for clothes aren't so great - they come off in the washing machine, even though I follow the instructions.

I've yet to receive my order .

Easy to use website, delivery took a long time and I ordered two different names for Christmas presents but they came in one booklet so I had to cut them out and it looked a bit rubbish as a gift then. Labels are really lovely though and very easy to use.

I've already bought self-adhesive labels, nothing to say and fast delivery. I was disappointed with the bottle, especially the cap. I bought the first model with the pink cap when my daughter started school (recommended age 3). The cap must have broken in the first week of school (I found it hard to close myself). So much for using it that way. Then the black closing system now turns in a vacuum (after 3 months of use). I'd like the new screw cap, simpler I think, but I can't order it. There are only the first cap models or the bottle stoppers available alone, at the price of 8 all the same (the gourd is getting expensive lol). Mrs Marliot

I'm disappointed because it's not highlighted enough when it comes to iron-on and self-adhesive labels.

Nice labels in themselves, I just thought the writing looked a bit blurry and unfortunately 2 of them came off after the first wash, although I followed the ironing instructions.

The quality of the labels has really diminished since 2020 and 2021...I ordered some for my 2 children and they are still in good condition despite the many dishwashers! I've just ordered some for the last one and after 5 washes I'm already starting to see weaknesses... 🙁

The labels are very nice and the whole envelope with the instructions is very delicate. But the color of the name seemed a little off to me and I don't think they will last long on clothing. I would buy again as it makes a very nice detail on my baby's belongings.

The product is beautiful but from the first day the stopper broke. My son dropped the bottle (he's young) and the cap broke off.

3 weeks delivery time and non-existent customer service

Machine washed at 30° and 3/4 of the labels stuck to my washing machine. The quality of the products leaves much to be desired. Lots of useless packaging. Too bad

I bought 3 bottles with the colored cap. I had to buy a new cap because the others broke the first time they were dropped.

I recently purchased a lunch box with ice compartment, but on first use the base cracked I think it took a hit, not even a hard one, we taped it to continue using it. Promptly, customer service assisted me and assured me that it was definitely a product that was born defective, and I was immediately sent another replacement that is working fine. Thank you very much. Paola from Turin

Very good Customer Service. Very bad the magazine of spedition.

Hello Not very happy with delivery times. I paid more than 9 for a delivery in 24h00 before 18h00 tonight. I placed my order on 08.11 and in the package tracking it tells me the 10th or 11th. In any case the 24h00 will be exceeded...

Beautiful bottles, customization+++, super-fast delivery. Too bad the bottles are super fragile: after not even a week's use, the images peel off and the paint is damaged.

I bought for the second time two water bottles but they always have the same defect . They do not close the caps well the plastic used breaks easily. As for the part underneath of excellent quality

Product received much too late. Order made well in advance and good received. After a complaint, the order was placed. My daughter was leaving on a school trip on Monday morning. I received the labels on Tuesday 🙁 useless

Unfortunately, the express delivery, which is really very expensive, did not arrive on the promised date. After contacting the company, there has been no reply to date. Very weak.

Stickers are great value and really cute however I'm in the UK and it said delivery was 7-14 days and I waited 4 weeks for the stickers to come.

I did not like the shipping. Took forever despite sending tracking could not be completed. Please improve.

The self-adhesive labels are perfect, but the thermo-adhesive labels all came off after the first wash, not so good. They offered to send me new ones and it's exactly the same thing. But I followed the instructions to the letter.

Everything was right from design to delivery, except for the color, which came out much flashier.

Labels very good, pretty package but very disappointed with the delivery it was a day late although I had paid 9 extra because it was urgent to have ordered them on Thursday to receive them on Monday when it was scheduled for Saturday ... my son was able to go to school on Monday with his clothes marked with permanent marker. Too bad Sending a message to customer service: no reply To be continued

The products are good but I paid for quick shipping and received the products after a week

Very satisfied with the products purchased. However, the delivery went badly. Chronopost left the parcel on our doorstep without telling us. How did the delivery man get into the building? A mystery? C-MonEtiquette at its best... Chronopost big flop.

I ordered 2 personalized water bottles for my children. The only downside is that the print is already starting to come off on one of the bottles. The white elastic around the stopper doesn't hold and keeps falling into the bottles! They're still pretty bottles though...

Positive: I loved the products I bought, both the lunch box and the stickers! Negative: it took too long from my point of view to get the order at home!!!