Reviews Petit-Fernand

I still have not recieved my order.

Very bad experience: more than a week's delay in producing the labels, no warning message about the extended lead times, barely sincere apologies, no spontaneous commercial gesture. Between amateurism, flippancy and incompetence, I don't know what best qualifies them to be avoided.

Very unhappy. I have not received the shipment. I live in the Canary Islands, I will ask for my money back.

Ordered the labels in late August did not arrive (school started), then after several emails I contact customer service who says we'll send them back but those haven't shown up yet either... The order is in my Wife's name.... Update 02/11 on third attempt made after call the labels arrived.

They charge almost 10 for express delivery (24/48h). In my case I did not receive it in that time and I have not been refunded.

The order did not arrive after more than 3 weeks.

The transport is terrible, you order it urgently and it arrives in 15 days. It happened to me with one order, I gave them another chance with another and with both the same thing happened to me.

The times I have ordered labels you do not meet the deadlines. The material is good, but you should meet your deadlines.

Shipping takes far too long and then without a tracking number. There are a thousand other sites that do it better. That's why I no longer order here.

I bought iron-on labels.... and they go off as soon as I wash them for the first time (30°- spin 600). I'm very disappointed. Yet the writing and the choice of small images is really nice.

I still haven't received my labels since September 4, apparently because of the Chronopost problem, but now it's just the post office, which still hasn't delivered anything.

I never got my stickers

I never received my order. I had made a request for express delivery which I paid 9.5 euros for. The parcel never arrived. Customer service reimbursed me the 9.5 euros but I still haven't received my parcel. I asked my neighbors if the deliveryman had gone to the wrong letterbox but they didn't receive anything.

Well the package never arrived .

The labels came off after the first wash despite meticulously following the installation instructions.

Order NEVER Received

Labels ordered in late August and shipped on September 2 never arrived! If the post office is not reliable, do not offer the service!

I am waiting for my order since September 2,the day e6 was shipped. Very kind,I was assured that it will be sent back to me and will arrive soon...let's hope so because I have been buying these labels for years and have always been satisfied.

Unfortunately, I spent more than 30 but the product never arrived

I have been waiting for the order for a month. They only give me the tracking number, which does not clarify anything. Order paid for, and no response from them.

The shipment took several weeks to arrive.

I have not received the product, I have claimed it and I still have not received it.

The labels were delivered late. The maximum number of days (10 days) was not enough. The labels were probably also dried. The envelope with the contents was in poor condition. Unfortunately, the labels did not stick properly either. We have already had to replace many of them. I don't know what the problem is, but our labels are of very poor quality.

We haven't even received it yet!

Not received the package and had to make the refund

I paid 9.90 for express delivery of 50 (delivery within 48 hours) only to receive my order 2 weeks later. Disgraceful!

The order arrived very late, so much so that I had to order other labels online for my children's back to school because they did not arrive on time. I had ordered other years but this year the shipping was terrible. I had to spend double money.

I'm still waiting for my labels which were sent 2 weeks ago and which I really need for my dad in Ehpad.

The service is excellent but unfortunately I can't say the same about the delivery. I asked for delivery within 24 hours, so I paid the extra charge and received the labels 5 days later. Which is a pity because I didn't have any more to read...

I placed an order for school supplies. I paid for express shipping so that it would arrive at my home within 24-48 working hours as indicated on the website. The order arrived in 5 days (counting Saturday and Sunday). So the delivery time is false. I sent emails but they don't even pay attention to you. The order arrived late and on top of that the block was wrinkled. I will not buy again or recommend it for anything.

I paid for priority delivery because I had an urgency and instead the Delivery was made after exactly 7 days

I have not received my order yet.

Labels never arrived

This is the second time I have ordered stickers and again they arrived quite late even though I ordered them in advance and the same thing happened to me. Bad delivery times.

The delivery time was far too long, 14 days and completely non-transparent in advance. Unfortunately, the stickers only arrived after school had started and were therefore unusable

I HAVE NOT RECEIVED THE STICKERS! They sent me an email saying they had been sent and the stickers have not arrived. I do not recommend it at all.

Never received, after 15 days I was told the package was sent to the wrong person. Asked for a refund.

On August 27th I placed an order and as of today, September 20th, I have not yet received it.

I placed an order and the package never arrived, I am disappointed?

I didn't receive my order and when they sent it back, they sent back one part and not the other... frankly, absolutely unprofessional.