★★★★★
based on 50227 reviews published
Latest neutral customer reviews
I have previously ordered from a similar Spanish company when I lived in another country and the order arrived very quickly. My order at Petit-Fernand took more than two weeks, if not longer. And now I live in Spain and it was not only the shipping but also the production time. The clothing stickers have come off with the washes, compared to the other brand that never came off. What I like the most however are the stickers for notebooks or books because you can have a variety of them on a single page.
Everything arrived correctly, Pere took too long to send, it is an aspect that should be improved.
I'm disappointed with the quality of the stoppers on the children's bottles. The stoppers are far too fragile for this age group. I bought two bottles at the end of 2022. The caps broke in March and July, then I bought a new cap which broke in December. After three broken stoppers, I asked customer service if there wasn't another stopper that would fit, since new gourd models exist and replace the old ones! As luck would have it! The answer is no, so I'm left with my broken stoppers on my "old" leaky bottles.
Very disappointed that the bottle was personalized with a sticker that won't last.
Good product, as described, but delivery was very very very long.
The stickers are less sticky than when I ordered them for my 1st child. They come off after the 1st wash. It's a shame. Maybe a bad printing series...
The order arrived on December 12th, the day before I sent all my letters without labels because I could not wait any longer. Very slow delivery ?
I like it because I can design each of the labels differently, but I don't like that they peel off very quickly. It takes a long time to ship
Unfortunately, iron-on labels come right off unless very, very firm fabrics are applied. Almost no children's clothing has these features, especially T-shirts and leggings that are used for kindergarten. I ended up only being able to use them for bibs, bed sheets, and a few sweatshirts. Too bad because they are very aesthetically pleasing.
My boys enjoyed choosing their own designs. I wish the writing could've been bigger on the sticker. The clothes labels have so far stayed on which is great but the names have worn off the shoe labels after only a couple of months.
IT TOOK SOOOO LONG TO GET MY ORDER TO ME
Beautiful labels. The back-to-school pack is very practical. However, I'm very disappointed with the iron-on labels, which don't last more than 2 washes and 2 tumble-dryings. I don't use them anymore and have switched to self-adhesive clothing labels, which I put directly on the brand labels (or the care instructions label).
Some of the labels do not last 1 wash!
The result was fine but it was impossible to use a coupon per guest. I had to place the order without using it
Hello, I'm sorry but the labels are not of the same quality as the ones I bought from you 3 years ago, which gave me complete satisfaction. I found them all in the washing machine. Even the iron-on ones are more difficult to adhere and don't have the same soft finish.
I had already bought several times and they were all flawless. This year the clothing labels were not as successful 🙁
They look great and are easy to put on, but they are easy to clean at 30 degrees in the washing machine so you need a new one every time.
Very beautiful
I am satisfied, the labels on the objects remained intact, but the labels on the clothes came off after the first wash, which disappointed me. Ps: they contacted me frankly, responded quickly and with great kindness, so the problem will be solved. Thank you
Very long delivery time! Labels don't hold really well compared to other manufacturers. However, my children like the design.
I bought a couple of packs of stick on labels. Some have stayed on but mostly the stickers end up coming off in the wash. I reapplied and followed instructions but still they come off Received a reply regarding this - thank you. However the refund mentioned has not been received.
First wash at 40 degrees and the label comes off...
The labels for objects are great, but the sticky labels for clothes aren't so great - they come off in the washing machine, even though I follow the instructions.
I've yet to receive my order .
Easy to use website, delivery took a long time and I ordered two different names for Christmas presents but they came in one booklet so I had to cut them out and it looked a bit rubbish as a gift then. Labels are really lovely though and very easy to use.
I've already bought self-adhesive labels, nothing to say and fast delivery. I was disappointed with the bottle, especially the cap. I bought the first model with the pink cap when my daughter started school (recommended age 3). The cap must have broken in the first week of school (I found it hard to close myself). So much for using it that way. Then the black closing system now turns in a vacuum (after 3 months of use). I'd like the new screw cap, simpler I think, but I can't order it. There are only the first cap models or the bottle stoppers available alone, at the price of 8 all the same (the gourd is getting expensive lol). Mrs Marliot
I'm disappointed because it's not highlighted enough when it comes to iron-on and self-adhesive labels.
Nice labels in themselves, I just thought the writing looked a bit blurry and unfortunately 2 of them came off after the first wash, although I followed the ironing instructions.
The quality of the labels has really diminished since 2020 and 2021...I ordered some for my 2 children and they are still in good condition despite the many dishwashers! I've just ordered some for the last one and after 5 washes I'm already starting to see weaknesses... 🙁
The labels are very nice and the whole envelope with the instructions is very delicate. But the color of the name seemed a little off to me and I don't think they will last long on clothing. I would buy again as it makes a very nice detail on my baby's belongings.
The product is beautiful but from the first day the stopper broke. My son dropped the bottle (he's young) and the cap broke off.
3 weeks delivery time and non-existent customer service
Machine washed at 30° and 3/4 of the labels stuck to my washing machine. The quality of the products leaves much to be desired. Lots of useless packaging. Too bad
I bought 3 bottles with the colored cap. I had to buy a new cap because the others broke the first time they were dropped.
I recently purchased a lunch box with ice compartment, but on first use the base cracked I think it took a hit, not even a hard one, we taped it to continue using it. Promptly, customer service assisted me and assured me that it was definitely a product that was born defective, and I was immediately sent another replacement that is working fine. Thank you very much. Paola from Turin
Very good Customer Service. Very bad the magazine of spedition.
Hello Not very happy with delivery times. I paid more than 9 for a delivery in 24h00 before 18h00 tonight. I placed my order on 08.11 and in the package tracking it tells me the 10th or 11th. In any case the 24h00 will be exceeded...
Beautiful bottles, customization+++, super-fast delivery. Too bad the bottles are super fragile: after not even a week's use, the images peel off and the paint is damaged.
I bought for the second time two water bottles but they always have the same defect . They do not close the caps well the plastic used breaks easily. As for the part underneath of excellent quality
Product received much too late. Order made well in advance and good received. After a complaint, the order was placed. My daughter was leaving on a school trip on Monday morning. I received the labels on Tuesday 🙁 useless