/10
★★★★★
based on 125951 reviews published
★★★★★
based on 125951 reviews published
Latest neutral customer reviews
3
/5
★★★☆☆
Product arrived on time. Well made and seems durable too! I recommend it
Marta M.
Translated review
Answer from Petit-Fernand
Good morning Marta, We are glad you are satisfied with our products. We thank you for your trust and hope to see you again soon! 🙂 Alessio, Petit-Fernand
2
/5
★★☆☆☆
I ordered 2 new stoppers for my son's water bottle because he had broken the original stopper. Disappointed with both the order process (long delivery time, incomprehensible parcel tracking as it was indicated as "Léa") and the reception of the 2 stoppers as they were in the box without any protective paper, an invoice, nothing. And the stoppers are extremely hard to close, impossible for a small child to give the necessary force to really clip the stopper, so the gourd always remains ajar. I'd already ordered quite a few labels from the site without any problem, but now I'm reluctant to recommend them, which is a shame.
Mlle Lucile Lesiuk
Translated review
Answer from Petit-Fernand
Hello, I'm sorry you're having problems using your plugs. I've just sent you an email to suggest a solution! We're here to help. Have a nice day? Luce C-MonEtiquette
3
/5
★★★☆☆
The presentation is very good, but the object labels, after only a week of using them in the canteen and tupperware, have come unhooked....
Isabel
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Answer from Petit-Fernand
Good morning, It is not normal for your item labels to have peeled off. We have just contacted you to help you. Hello, Camille Petit-Fernand
3
/5
★★★☆☆
The order was supposed to arrive on the 11th and it arrived on the 18th, I am not happy with the delay.
Michela Machado Barros
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Answer from Petit-Fernand
Good morning, We are sorry it took so long for the post office to deliver your order. However, we hope that everything is still to your liking. Good day, Camille Petit-Fernand
3
/5
★★★☆☆
Usually very happy with the labels, here I'm disappointed with the sticky labels for clothes. They don't stick to textiles at all compared to the old ones. On the other hand, the labels for objects are great.
Catherine Sneessens
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Answer from Petit-Fernand
Hello, I'm sorry you're having problems with our self-adhesive garment labels. Please note that these labels are not designed to be applied directly to the textile, but to the care label or brand label of the garment! I'll be in touch with you to discuss the problem further. Have a nice day? Luce C-MonEtiquette
2
/5
★★☆☆☆
Label didn't even make it through one wash and already peeling off clothing label.
Danielle D.
Answer from Petit-Fernand
Hello Danielle, We are sorry to hear the labels were peeling off clothing on the first wash! This is obviously not normal and we have contacted you by email to offer a replacement. Jessica, Petit-Fernand
2
/5
★★☆☆☆
Satisfied with the, but very disappointed with your after sales service. I have a problem with the late delivery. I ordered the labels on Wednesday 6/09, paying an extra charge (9.95 in total) for delivery in 24 hours. I received the labels on Tuesday 12/09. I sent you an email on Monday 11/09 about this and to date (Tuesday 19/09) I haven't seen any returns... an error in delivery, that can happen. But not replying to my email and not taking the necessary steps to rectify the situation is negligence.
Sandy
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Answer from Petit-Fernand
Hello. We don't seem to have received an email from this address or related to this order. However, I have just contacted you in order to help you! Have a nice day? Luce C-MonEtiquette
3
/5
★★★☆☆
The status of the item was not up to date, it was still in "shipped" while I received the order. When we want to order it doesn't have many options and between sticky labels and for object it doesn't have the same models and we can't remove later the sticky labels.
Not Important
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Answer from Petit-Fernand
Hello, we're delighted to read that despite this minor computer glitch, you've received your order! Indeed, iron-on garment labels are designed not to be removed once applied. However, you can use self-adhesive garment labels if that's more to your liking. Have a nice day! Luce C-MonEtiquette
2
/5
★★☆☆☆
I order regularly from this site and was very disappointed with my last order! - self-adhesive labels for clothes: in the end, they can't be stuck directly onto the fabric, but only onto a label, for example - "left-right" shoe labels ... I ordered 30, but ended up with 30 units and not 30 lots, given what I received ... and this wasn't explained when I added them to my basket and in the description, it says "sold in LOTS of 5", and they also sell simple shoe labels - I paid 2 extra for a tracked letter, which wasn't tracked because even today it's noted that my parcel will be picked up by the carrier even though I received it. But they reimbursed me for this.
Mélanie M.
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Answer from Petit-Fernand
Hello, I'm sorry that your experience on our site was not optimal. The instructions for use for each type of label are noted right next to them. The left-right labels are sold in packs of 5, so taking 10 means receiving 1 pack of 5 pairs! Don't hesitate to contact us directly if you have any questions or doubts about what you'll receive when you place your order! We're here to help! Have a nice day? Luce C-MonEtiquette
3
/5
★★★☆☆
I entered the code for free shipping, but still paid the shipping cost. I wrote email, no response. Too bad I don't think I will buy again.The labels are nice and stick well.
Chiara B.
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Answer from Petit-Fernand
Dear Chiara, I invite you to check your junk mail, I can confirm we responded you well within 24 hours. The promo code you refer to did not cover the expedited shipping charges, you were able to see the total order amount before validating it. We are sorry for this misunderstanding. Good day Alessio, Petit-Fernand
3
/5
★★★☆☆
Thanks to writing a bad review they replied 5 days later to my emails that I had not received stickers since August 31 Solved they will send them again.
Nuria Montiila
Translated review
Answer from Petit-Fernand
Good morning, We are sorry to hear that you have not yet received your order. We replied to your email yesterday to help you. Hello, Camille Petit-Fernand
3
/5
★★★☆☆
Hello, I'm used to very fast delivery, I'm disappointed it took a bit long, but the quality of the product is always top notch! Sincerely
Sabah Ayadi
Translated review
Answer from Petit-Fernand
Hello, we're sorry that your order was affected by a delay in delivery by the postal services. We are nevertheless delighted to read that you have finally received your order and that you are satisfied with it! Have a nice day? Luce C-MonEtiquette
2
/5
★★☆☆☆
Fast delivery. Well made website. But the sticky labels for clothes do not hold after the first wash. I'm over the quality
Romane Guillon
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Answer from Petit-Fernand
Hello, I'm sorry that you're not entirely satisfied with our products. I've just sent you an e-mail so that we can better understand the situation and discuss it with you! We're here to help, Luce C-MonEtiquette
3
/5
★★★☆☆
The labels are nice, but the invitation cards are very average. They are small, the cardboard is thin and the so-called envelopes are to be constructed and cannot be used for mailing. Very disappointing item?
Francoise Coineau
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Answer from Petit-Fernand
Hello, I'm sorry that you are not entirely satisfied with our products. Thank you for your comment, I'll pass it on to the relevant department! Have a nice day? Luce C-MonEtiquette
2
/5
★★☆☆☆
Rather positive first impression. But the 1st machine wash and the labels come off...
Lady Mcdeath
Translated review
Answer from Petit-Fernand
Hello, I'm sorry that you're not entirely satisfied with our products. I've just sent you an e-mail so that we can better understand the situation and discuss it with you! We're here to help, Luce C-MonEtiquette
3
/5
★★★☆☆
Ordered on 29th Aug and still not received my order after nearly 3 weeks. Emailed them and no reply at all. Update: Since this post, I have received a reply from the seller. Stickers arrived at the end of September. The quality was good. It was sent from France hence the long wait.
Homelover
Answer from Petit-Fernand
Thank you for your review.We are so sorry your requests have been left unanswered so far; we are currently dealing with a high level of request so it is always best to reach us by phone. The phone number is indicated on the contact page, on our website. It would have been good to leave either your email address or order number on this review so we could contact you directly. Jessica, Petit-Fernand
3
/5
★★★☆☆
3 stars because the site is nice in itself, but I made a mistake on a letter for the label of the schoolbag, they did nothing to help me... So yes, the mistake wasn't theirs, but a little gesture would have been nice. ???????
Mat
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Answer from Petit-Fernand
Hello, I'm sorry your order was placed in error. As we make personalized objects and labels, we cannot take them back or modify an order once it has been received! Thank you for your understanding, Luce C-MonEtiquette
2
/5
★★☆☆☆
I was very happy with the fast delivery but what a pity when the product arrived I bought a tasting box but the top was badly stuck with pocs so frankly considering the price really not very well done. The product didn't even look new. Two stars because the labels were good. It's a pity you can't put pictures.
Alice
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Answer from Petit-Fernand
Hello. I'm sorry your products arrived damaged. I have just sent you an email to help you! Have a nice day? Luce C-MonEtiquette
2
/5
★★☆☆☆
Based on their deliver times, 3-10 business days for some labels it woeful
Rob H.
Answer from Petit-Fernand
Hello Rob, Once the orders are shipped, we are completely reliant on the postal services. We do apologise if the delivery times have been so long this year. We are always happy to assist should you need it. Jessica, Petit-Fernand
3
/5
★★★☆☆
I've been ordering from Cmonétiquette for several years, and this is the 1st time I've needed a fast delivery, paid for in addition to my delivery. It didn't arrive on time, worse, it took longer than a normal delivery, because I wasn't able to pick it up, and the next day, I paid more for nothing.I'm disappointed.
Diarra Christelle
Translated review
Answer from Petit-Fernand
Hello, I'm sorry your order has been delayed by Chronopost. I have just sent you an email to help you! Have a nice day? Luce C-MonEtiquette
2
/5
★★☆☆☆
I am very disappointed that I paid for express delivery and received my parcel 5 days later.
Emeline Herman
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Answer from Petit-Fernand
Hello, I'm sorry your order has been delayed by Chronopost. I have just sent you an email to help you! Have a nice day? Luce C-MonEtiquette
2
/5
★★☆☆☆
Fairly fast delivery, only a special offer was advertised but not applied (2 snack boxes) I don't think that's right. Upon delivery I received the package completely open and 1 box damaged. I don't think I can honestly recommend it.
Une Maman Déçue
Translated review
Answer from Petit-Fernand
Hello. Our coupon codes are not cumulative. I'm sorry your products arrived damaged. I have just sent you an email to help you! Have a nice day? Luce C-MonEtiquette
3
/5
★★★☆☆
The delivery time is a bit long and the price is a bit too high.
Cm
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Answer from Petit-Fernand
Hello, We are sorry that you think the prices we charge are too high. We regularly make special offers on our website. You have the option of subscribing to the newsletter for this. We are also sorry that the delivery time was too long, but unfortunately we have no control over the postal service. We wish you a nice day. The EsIstMeins team
3
/5
★★★☆☆
Very disappointed by the manufacturing time. It was noted 2 working days and the delivery took more than a week. However, I was very satisfied with the products.
Laure
Translated review
Answer from Petit-Fernand
Hello, it's true that production and postal services have been slightly delayed since the start of the school year. Don't hesitate to contact us via our contact form if you need more information! We're here to help. Have a nice day? Luce C-MonEtiquette
3
/5
★★★☆☆
The water bottle I ordered lets the water out. My son's bag was completely wet on the first day of school? Update: They will send me a new water bottle. The customer service is very good, they quickly solved the problem.
Invité
Translated review
Answer from Petit-Fernand
Hello, I'm sorry that your gourd has such a defect. I've just sent you an e-mail to help you! Have a nice day? Luce C-MonEtiquette
3
/5
★★★☆☆
I take labels every year, so I'm always happy with them, they hold up well. I'm just disappointed with the Christmas stickers because they're expensive for what they are. And I didn't choose the right color for the text on the website. It looked good but in real life you can't see the name very well, which is a shame. As for the quality, nothing to say.
Loreal
Translated review
Answer from Petit-Fernand
Hello, thank you for your comment, I'll pass it on to our production department right away. If you have any further questions, please contact us via our contact form! Have a nice day? Luce C-MonEtiquette
2
/5
★★☆☆☆
The labels are pretty, but quality-wise, they come off in the first wash, even though I did everything right. Disappointed?
Renel Florie-anne
Translated review
Answer from Petit-Fernand
Hello, I'm sorry you're having problems with our labels. I've just sent you an e-mail to help you! Have a nice day? Luce C-MonEtiquette
3
/5
★★★☆☆
The stickers are in themselves, like writing and color quality, but they can not stick well on pens for that I have deducted a star. In addition to the package I had ordered 60x2 (for 2 children) mini stickers for pens but instead of minis larger ones arrived. Unfortunately, the delivery time is quite long (10 days) that did not suit me at all, for that I also deduct a star. it would be nice if it was visible before purchasing now I have complained about these defects and it also came immediately a feedback. They are sending me stickers again at their expense and I hope that they stick well this time. I also liked the fact that they stapled it together as a booklet and described how to use it. All the stickers are waterproof. I have often washed the lunch boxes and bottles in the dishwasher and am satisfied. As a gift, they included their own logo as a sticker and lots of other colorful stickers. My boy was delighted and immediately decorated his lunch box with them. I can't fault the price because everything is expensive at the moment. Thank you dear Esistmeins team
Dami
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Answer from Petit-Fernand
Hello, thank you for shopping with us and for your valuable feedback. ? We are always here to help our customers in the best possible way! Regarding the delivery time, shipping with tracking by letter or parcel takes between 3 and 10 working days after shipment. All information about delivery methods can be found in the delivery section of our general terms and conditions. However, we are sorry that delivery takes a little longer. We are a French company and all products are shipped from France, so it always takes a little while for the delivery to reach the customer. We wish you a wonderful day. ? The EsIstMeins team
3
/5
★★★☆☆
Lovely Stickers but doesn't stick well. Some of my daughters stickers are falling out already!
Micky A.
Answer from Petit-Fernand
Hello, I am very sorry that you are having problems with our labels, they should not be falling out. I sent you an email to provide you with further assistance! We are here to help, Have a very nice day ? Luce Petit-Fernand
3
/5
★★★☆☆
When choosing the shipping method it did not indicate that express shipping was almost 10. You didn't see it until after you paid in full. So, it almost cost as much for shipping as it did for the stickers.
P.a.
Translated review
Answer from Petit-Fernand
Good morning, Shipping is free for labels. Therefore, express shipping is optional. The cost is 9,50 euros and you can see it in the purchase summary before finalizing your order. We sincerely regret that it was not very clear. However, we hope that everything is to your liking. Good day, Camille Petit-Fernand