Reviews Petit-Fernand

I cannot evaluate the products because they never arrived, so I requested cancellation of the order, customer service was kind but to date I have not received a refund for the order.

The first order never arrived, but they were able to fix it. Luckily the labels are very cute ?

Nice product but too slow shipping.

Did not arrive on time

I have ordered before with them and everything was fine, but this time I paid 9euros for express shipping and it arrived a week later and, when I wrote to them asking, they replied that shipping can take up to 7 days unless I pay the premium I paid to receive it in 48hrs maximum

Perfect labels as always, exaggeratedly long wait time. The package was initially delivered to a wrong address (not my fault), then sent back to correct address but with almost 1 month wait.

The company is doing well; however, the shipping service was very long about 26 days

Very bad labels, sticks ok on things like bottles but labels on clothes have all come off in the washing machine. Do not recommend especially for uniform. Also delivery takes about 3 weeks not the estimates 10 working days

The stickers were very good, they met my expectations, but the shipping service was pretty bad. I paid for fast shipping in 48 hours and the stickers arrived 8 days later (when they arrived I didn't even need them...) it's better to take the normal shipping even if they take a month to arrive.

After 12 days, I received someone else's order. I was told that the vouchers had been sent back, but still no news, it's been over a week. And not even a commercial gesture...

The package did not arrive and they had to send me a second package which, although delayed, finally arrived.

The product is of good quality, but to wait 15 days and when you make the purchase it says 48 hours, it is misleading.

Labels are great Shipping took way too long...! Approx. 10 days for an envelope is too long

Long delivery time

Delivery time very long

The labels are attractive and well-made. The clothing and shoe labels stick well. As for the clothes, I put them in the washing machine and the labels stuck well 🙂

The order took much longer to arrive than I was told at the time of purchase.

It did not arrive when it was supposed to, even though I paid for it to arrive in 24-48 hours. But to say that they refunded me the money, and that says a lot about you I will count on you again when I need it.

The page advertised 48-hour delivery, and it arrived after 2 weeks, when the school year had already started, and therefore I no longer needed the identification tags.

Incident in the shipment, if I do not claim it I would still be waiting. Given the error could track the same or express shipping.

In fact, my labels were sent to someone else! Fortunately, the person who received them had the good sense to send me an SMS to let me know (my number was written on the labels!) and was kind enough to send them to me by post. All's well that ends well, but I don't know what happened on your side to make my order end up with someone else...

Products take a long time to be delivered

Express shipping is not adhered to Customer service does not respond to the e-mail The products are nice and hold up so far But the rest well customer friendly looks different

All good, although I don't like that they send it by regular mail. You are not sure if and when it will arrive.

Has not arrived

I always order with you for my kids, this time I also ordered something for a friend - so the names in teh order were obviously different. But you put them all in one booklet, so for the present of my friend it looked a bit weird.

Product arrived on time. Well made and seems durable too! I recommend it

I ordered 2 new stoppers for my son's water bottle because he had broken the original stopper. Disappointed with both the order process (long delivery time, incomprehensible parcel tracking as it was indicated as "Léa") and the reception of the 2 stoppers as they were in the box without any protective paper, an invoice, nothing. And the stoppers are extremely hard to close, impossible for a small child to give the necessary force to really clip the stopper, so the gourd always remains ajar. I'd already ordered quite a few labels from the site without any problem, but now I'm reluctant to recommend them, which is a shame.

The presentation is very good, but the object labels, after only a week of using them in the canteen and tupperware, have come unhooked....

The order was supposed to arrive on the 11th and it arrived on the 18th, I am not happy with the delay.

Usually very happy with the labels, here I'm disappointed with the sticky labels for clothes. They don't stick to textiles at all compared to the old ones. On the other hand, the labels for objects are great.

Label didn't even make it through one wash and already peeling off clothing label.

Satisfied with the, but very disappointed with your after sales service. I have a problem with the late delivery. I ordered the labels on Wednesday 6/09, paying an extra charge (9.95 in total) for delivery in 24 hours. I received the labels on Tuesday 12/09. I sent you an email on Monday 11/09 about this and to date (Tuesday 19/09) I haven't seen any returns... an error in delivery, that can happen. But not replying to my email and not taking the necessary steps to rectify the situation is negligence.

The status of the item was not up to date, it was still in "shipped" while I received the order. When we want to order it doesn't have many options and between sticky labels and for object it doesn't have the same models and we can't remove later the sticky labels.

I order regularly from this site and was very disappointed with my last order! - self-adhesive labels for clothes: in the end, they can't be stuck directly onto the fabric, but only onto a label, for example - "left-right" shoe labels ... I ordered 30, but ended up with 30 units and not 30 lots, given what I received ... and this wasn't explained when I added them to my basket and in the description, it says "sold in LOTS of 5", and they also sell simple shoe labels - I paid 2 extra for a tracked letter, which wasn't tracked because even today it's noted that my parcel will be picked up by the carrier even though I received it. But they reimbursed me for this.

I entered the code for free shipping, but still paid the shipping cost. I wrote email, no response. Too bad I don't think I will buy again.The labels are nice and stick well.

Thanks to writing a bad review they replied 5 days later to my emails that I had not received stickers since August 31 Solved they will send them again.

Hello, I'm used to very fast delivery, I'm disappointed it took a bit long, but the quality of the product is always top notch! Sincerely

Fast delivery. Well made website. But the sticky labels for clothes do not hold after the first wash. I'm over the quality

The labels are nice, but the invitation cards are very average. They are small, the cardboard is thin and the so-called envelopes are to be constructed and cannot be used for mailing. Very disappointing item?