Reviews Petit-Fernand

Labels not arrived 2 messages: Automatic response then response with waiting for the deadline with the post office .... yet with indication of delivery. I'm waiting for the rest

Order never arrived!!!!!! I have been waiting for more than a month

Last year the same thing happened the shipping is lousy, the quality of the stickers is good but the shipping is not recommended at all, the stickers will arrive in November.

The labels are very pretty and practical. My daughter was delighted, but none of the labels held up in the wash. Very disappointing!

I complained about ordered goods and got one, actually two stupid answers.

Too long delivery time. They do not comply with the periods marked by them. I placed an order on 8/21/08 and today 8/09 it still hasn't arrived. I wrote an email and they have not even answered my questions. I think the delivery time is excessive because I will no longer be able to use it for this course. I do not recommend it

Placed an order which took about a week to arrive. Order arrived and had another child's names in the labels (GDPR breach?!?). I emailed instantly and was told they would send a replacement out free of charge, as if they were doing me a favour!!!. The next order also took a week to arrive and arrived after my children had already started back at school and I had had to purchase more labels from another supplier. I have been ordering from Petit-Ferdinand for 5 years and have always highly recommended the company to others. I feel like this experience has left a bitter taste in my mouth and I can't imagine ordering with them again in future or recommending them to others. Such a shame!!!!

Hello, I placed my first order on your site on August 14 to prepare for my son's first day of school, carefully labeling all his clothes. I opted for iron-on labels. In my opinion, this bonding technique made the labels "more resistant". With 3 days to go before the start of the school year, I did the first cleaning and... I found the labels completely unstuck! I had followed the instructions to the letter. So I'm forced to recommend "self-adhesive" labels. I'm extremely disappointed.

My order placed on.17/08 has not arrived.

About a month after sending, nothing has yet been received ... I understand non-tracking, but the time elapsed is far too exaggerated ...

Did not receive my order 1st time around then 2nd came later than expected and the labels are not sticking at all. The 1st time I ordered I had last year no problems so I used this company again however very disappointed this time round.

First order never received, still waiting for the reshipped order and not confident I'll ever receive it! Would like refund.

I can't recommend it, the price may be really attractive, but my order never arrived. Customer service is unwilling to help and subliminally pushes everything away. After a few emails I was supposed to receive a replacement, but this never arrived either. No more for us!

Received the wrong labels , still waiting for my replacement labels which apparently take up to 12 days? No express service available apparently which I found odd as it was their error. Disappointing

Placed an order on the 3/09/23 not yet received. Contacted company who said they would honour another order out to me. Not yet received again. 8/09/23. Granddaughter as started school now 6/09/23 with out any of her labels.

The stickers stick very poorly. Not recommended

Never received first order, still waiting for second, think its a scam, bad company.

Unfortunately, I can no longer make a positive statement, the non-adhesive labels were replaced by non-adhesive labels. As a result, the money was supposed to be refunded to me... as my account has not been changed in a long time, the money is now supposedly gone... Well, a long back and forth without any success. In addition, the shipping took forever.

Postage took an age

I have not received the order until today?????? So I will not recommend you ????????

The product never got to me!!!!!!!! I placed order in August but still today that we are on September 8 nothing!!!

The labels never arrived. After waiting for more than a week

I still haven't received it and on Monday classes start and I have already called and called several times as they have been sent and nothing has arrived.

First order I place. 3 weeks and it does not arrive. I complain, they are going to refund me the money. I order again the same, this time express, where they guarantee delivery before 6 pm, 2 days after shipment. I paid more expensive for nothing. It did not arrive

Unfortunately, they don't stick

I still haven't recieved my order that I ordered back in August!!!!

Delivery was shockingly slow and the customer services were nonexistent - all I got was automated email. Also the quality of products were not good as one of the labels is very close to fall out after only one wash. Overall disappointed and won't order again.

I put the stickers on 2weeks before washing or wearing. After ONE WEAR & ONE wash at 30° they've started coming off. They are supposed to be washer, dryer & wear resistant. 20quid wasted. Do not recommend. Then they replied to this and said they had emailed me to resolve. That was a lie - i havent received any emails.

I still have not received the order. Awful delivery time

I've had sticky labels from you before however this time round I got the iron on labels and they came off in the first wash very disappointing

Didn't arrive

Used these labels every year and never had an issue. This year however the labels don't stick to anything. School only back 5 days and they have come off the school bags jumpers ties everything and didn't survive the first wash in the machine either. Really disappointed. Order number 4001521032

I still haven't received my order even though school has started!

Shipping was unsuccessful: the first package was lost and customer service was of little help; the second package (this time by courier) was delivered to a fermopoint far from home. I recommend working harder on the delivery and customer service part

I did not receive the order

I did not receive the material and the tracking code for the package was null, no one to get feedback from. Very bad service. The only saving grace was paying with paypall which made my money back.

The products ordered never arrived, at the moment the refund has not arrived yet.

The material arrived late and ruined. we had to buy it from another supplier

Catastrophic! I've lost count of the days I'm late. School has started and I still don't have my labels.

Order never received