/10
★★★★★
based on 125951 reviews published
★★★★★
based on 125951 reviews published
Latest neutral customer reviews
3
/5
★★★☆☆
Long processing times
Invité
Translated review
Answer from Petit-Fernand
Hello, your order was produced within 48 hours, as announced on our website. We have contacted you to have more information about this. We look forward to your feedback. Have a nice day, The EsIstMeins Team
3
/5
★★★☆☆
Unfortunately, I don't like the iron-on labels. The selection that was made on the homepage was not implemented as selected, so I now have labels that I didn't want. But maybe I made a mistake when I entered them. Apart from that, I found the delivery time of over two weeks too long for the price, so the product arrived later than required. The labels only fulfill their purpose to a limited extent when ironed on. However, customer service proved to be very friendly and accommodating and a solution was offered.
Sebastian B.
Translated review
Answer from Petit-Fernand
Hello, we are sorry that the labels did not meet your expectations. We already contacted you on August 21 to get more information about these labels, but unfortunately we did not receive a reply. We have contacted you again today to try and help you. We look forward to hearing back from you. Have a nice day, Elise, EsIstMeins.
3
/5
★★★☆☆
Took a long time to arrive, the stick on stickers aren't great and peel easily.
Hazevedo
Answer from Petit-Fernand
Hello Hannah, We are very sorry that the delivery took longer than expected and even more sorry the stick on stickers are peeling easily! We have contacted you by email to offer a satisfactory solution. Looking forward to hearing from you! Jessica, Petit-Fernand
3
/5
★★★☆☆
Get these every year and never had a problem with them however this year the arrived way after the date time and applied them as usual but the are all stuck inside my washing machine now for some reason. Customer services were amazing when they didn't arrive
Jo M.
Answer from Petit-Fernand
Hello Joanne, thank you for your review! We do apologise the delivery took longer than expected and that your order then stuck inside your washing machine! We have now issue a refund of your order and we are very sorry for this bad batch. Jessica, Petit-Fernand
2
/5
★★☆☆☆
I love the children's clothing labels, but the stationary labels are awful! They don't stick for long. I've put a few on my daughter's stationery, but after 24 hours, they all came off.
Hayley H.
Answer from Petit-Fernand
Hello Hayley, thank you for your review. We are sorry to hear the quality of our object labels is unsatisfactory. We have contacted you by email with several solutions. Kind regards, Jessica Petit-Fernand.
2
/5
★★☆☆☆
To date, no feedback has been received for the missing shoe labels.
Invité
Translated review
Answer from Petit-Fernand
Hello, We exchanged emails a few days ago and resent your entire order at our expense on August 29th. We have contacted you to have more information about this. We look forward to hearing back from you. Have a nice day, The EsIstMeins team
3
/5
★★★☆☆
Quite a long delivery time.
Frau A.
Translated review
Answer from Petit-Fernand
Hello, We are sorry that the delivery took longer than expected. We have contacted you to have more information about this. We look forward to your feedback. Have a nice day, The EsIstMeins Team
3
/5
★★★☆☆
Site was easy to use, products look great but don't last long at all.
Tom B.
Answer from Petit-Fernand
Hello Tom, thank you for your review. We are sorry to hear the labels you ordered didn't last long. We have now contacted you by email regarding this issue. Kind regards, Jessica Petit-Fernand.
2
/5
★★☆☆☆
The delivery date
Invité
Translated review
Answer from Petit-Fernand
Good morning, We are sorry for this delivery delay. We will contact you as soon as possible to help you. Hello, Camille Petit-Fernand
2
/5
★★☆☆☆
I have been ordering my children's labels from this site for several years. I have always been very satisfied. However, this year I'm a little disappointed because the labels don't stick. I regularly have to reposition them even though school has only been in session for a week.
Aurelie Lejosne
Translated review
Answer from Petit-Fernand
Hi Aurélie, we've just left you a voicemail to help you understand why the labels came off. We look forward to hearing from you 🙂 Have a nice day, Sandra C-MonEtiquette
3
/5
★★★☆☆
Order received quickly. The choice of colors and symbols is correct and the creation quick. Very disappointed with the mini labels for pencils which don't hold on to the pencils and markers (the long edges come off if the pencils aren't big), I had to add tape to each label which was a real pain!
Magalie C
Translated review
Answer from Petit-Fernand
Magalie, we've just left you a voicemail to help you, and better understand why the labels came off. We look forward to hearing from you 🙂 Have a nice day, Sandra C-MonEtiquette
3
/5
★★★☆☆
Stickers do not stick to simple pens. Other brands hold better and do not come off after 1 day. Shoe stickers, on the other hand, hold quite well.
M.b.
Translated review
Answer from Petit-Fernand
Hello, We are sorry to hear that your labels are peeling off - of course this should not happen! We have contacted you to get more information about this. We look forward to your feedback. Have a nice day, The EsIstMeins Team
3
/5
★★★☆☆
I am surprised that when you get the labels is when they warn that it is better to put them on the label and not on the clothes because they can peel off with washing. Otherwise everything is fine.
Margarita Martínez Columé
Translated review
Answer from Petit-Fernand
Good morning, The labels you have chosen are hot melt labels and are ironed directly onto the garment, there is no need to stick them on the label. However, our self-adhesive labels, they do stick on the labels as explained in our product descriptions on our website. We hope you liked our products. Hello, Camille Petit-Fernand
3
/5
★★★☆☆
The service was good, product arrived quickly.
Invité
Translated review
Answer from Petit-Fernand
Thank you for your review 🙂 Have a nice day, The EsIstMeins Team
3
/5
★★★☆☆
Order took a long time to arrive
Mercè Mañes Muñoz
Translated review
Answer from Petit-Fernand
Good morning, We are sorry to hear that the post office took a long time to deliver your order. However, we hope you were able to enjoy our products. Hello, Camille Petit-Fernand
2
/5
★★☆☆☆
Took too long to come and my order was incomplete which took another 2 weeks to arrive which was too late as my son went back to school. Will not order again.
Invité
Answer from Petit-Fernand
Hello Kate, We are sorry there are some delays with the postal services. We have contacted you by email for further solutions. Kind regards, Jessica, Petit-Fernand.
2
/5
★★☆☆☆
The stickers look really nice, but unfortunately they arrived later than expected. School had already started and so I couldn't put the stickers on the school utensils and clothes. That was a shame. Unfortunately, they don't stick as described. Unfortunately, that was my last purchase here.
Nadine S.
Translated review
Answer from Petit-Fernand
Hello, We have contacted you to offer you a solution. We look forward to your feedback. Have a nice day, The EsIstMeins team
3
/5
★★★☆☆
Positive the quality of the labels, as negative that I placed my order in the month of July and just today September 8 I had them in my mailbox. I think they should stop working with the post office or give some alternative mailing option even if you have to pay separately. Correos is not competent and it makes you guys look bad.
Chantal
Translated review
Answer from Petit-Fernand
Good morning, Thank you for your message. We are very sorry to hear that the post office delivered your order so late. We hope you were still able to enjoy your products. Good morning, Camille Petit-Fernand
3
/5
★★★☆☆
Super to apply and fast with the iron but small disappointment 1st clothes washed in machine 1 week later it was completely Sorry! I found it on the window of the washing machine!
Annoot Severine
Translated review
Answer from Petit-Fernand
Hi Séverine, we've just left you a voicemail to help you 🙂 It's not normal for iron-on labels to come off if the instructions are followed correctly. Have a nice day, Sandra C-MonEtiquette
3
/5
★★★☆☆
A little disappointed with the personalized snack box, I thought the printing was directly on the box but it's a sticker stuck on and there was a little air bubble so it wasn't as pretty. Could I have bought a snack box elsewhere and put an object label with the name on it? The labels are nice and high quality.
Florine
Translated review
Answer from Petit-Fernand
Hello Florine, we have just contacted you by email to help you. Have a nice day, Sandra C-MonEtiquette
2
/5
★★☆☆☆
Good morning, the labels, like many other people, have not arrived and school is about to start. In the ", track shipment" section they write that it has been delivered but nothing has actually arrived.
Isabella G.
Translated review
Answer from Petit-Fernand
Good morning Isabella, we are sorry for this shipping anomaly. I ask you to contact us at [email protected] indicating the order number in question we will be ready to provide you with a solution. Good day Alessio, Petit-Fernand.co.uk
3
/5
★★★☆☆
Long waiting time for the order. Labels are peeling off after couple of washes. , they look very nice but i would not buy them again.
Agata M.
Answer from Petit-Fernand
Hello Agata, we are sorry to hear the delays in delivery were long and that the quality was unsatisfactory. We have now contacted you by email regarding the quality issue. Kind regards, Jessica Petit-Fernand.
3
/5
★★★☆☆
Hello, delivery took almost 2 weeks, some labels were already in the wash. What a pity
Nina P.
Translated review
Answer from Petit-Fernand
Hello, thank you for your review. We are sorry to hear that your labels are peeling off - of course this should not happen! We have contacted you to offer you a solution. Have a nice day, Elise, EsIstMeins
2
/5
★★☆☆☆
I placed an order on 28/08 and after 7 days it was still in preparation, so I was the one who contacted customer service which still did not solve my problem, I was given a refund and on 6/9 I placed a new order which I hope will be processed and shipped within 48 hours as you had said and written on the website. But as of today it is still being processed. On top of that sure I selected expedited delivery as I would need them by Monday, strangely it turns out to be standard delivery! I hope things can improve
Elis
Translated review
Answer from Petit-Fernand
Dear Elis, We are sorry for this reatard. I ask you to contact us at [email protected] indicating the order number in question we will be ready to provide you with a solution. Good day Alessio, Petit-Fernand.co.uk
3
/5
★★★☆☆
Something has changed in production compared to 2 years ago. The current stickers no longer stick to the pens, on bottles and clothing it's ok. Shipping is ok, not incredibly fast but not very long.
Sandra
Translated review
Answer from Petit-Fernand
Thank you for your review. We have contacted you to offer you a solution. We look forward to your feedback. Have a nice day, Elise, EsIstMeins
2
/5
★★☆☆☆
Delivery is awful. Ordered on the 29th aug still not received my labels. Grandson has gone back school. Need to sort out deliveries asap
Customer
Answer from Petit-Fernand
Hello, Sorry to hear there is an issue with the postal services and your order has been delayed. Do not hesitate to contact our customer service for further assistance. Kind regards, Jessica Petit-Fernand.
2
/5
★★☆☆☆
The product has still not arrived. I called and was told they were making a new envío which still waiting.
Yaila
Translated review
Answer from Petit-Fernand
Good morning, I confirm that we have resubmitted. We apologize again for this delay and remain available at [email protected]
2
/5
★★☆☆☆
The letter took >14 days to reach Germany.
Silvia K.
Translated review
Answer from Petit-Fernand
Hello, We are sorry that the delivery took longer than expected. Unfortunately, we have no control over the postal service. We have contacted you to have more information about this. We look forward to your feedback. Have a nice day, The EsIstMeins Team
2
/5
★★☆☆☆
The stickers come off, do not stick properly to the pens. Very long delivery time.
Invité
Translated review
Answer from Petit-Fernand
Hello, We have contacted you to offer you a solution. We look forward to your feedback. Have a nice day, The EsIstMeins team
2
/5
★★☆☆☆
Very disappointed, the labels come off after the first wash, even though I followed the advice to the letter? Mrs sorriaux Cousin Sandra
Sorriaux Cousin
Translated review
Answer from Petit-Fernand
Hello Sandra, we're sorry to read your message because it's a quality anomaly or a problem with the labels. We have just contacted you by email in order to help you. See you soon, Sandra C-MonEtiquette