/10
★★★★★
based on 125953 reviews published
★★★★★
based on 125953 reviews published
Latest neutral customer reviews
3
/5
★★★☆☆
Labels of insufficient quality
Olivia Kuan
Translated review
Answer from Petit-Fernand
Hello, We're sorry to hear that you've experienced difficulties with our labels. We have contacted you by email in order to find a solution to your problem. We're here to help. Have a nice day? Luce C-MonEtiquette
3
/5
★★★☆☆
On the positive side, I would like to highlight how nice the order was and on the negative side, it took longer than they said and I wrote twice to the company to ask if there was any delay and to this day I still have not received an answer.
Er
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Answer from Petit-Fernand
Good morning Estefania, we have just sent you an email, unfortunately we have not received any email from you. We are glad that the order is to your liking. Have a nice day 🙂 Sandra Petit-Fernand
3
/5
★★★☆☆
The personalized lunch boxes and water bottles are very good quality and practical. Unfortunately, however, the iron-on labels for clothes are a disaster! Firstly, I had to buy an ordinary iron to put them on, as they don't adhere to the fabric at all with a steam iron (which is not clearly indicated, if at all!). Secondly, they come off very easily once I've put them on, not to mention the result after washing. Given the price, this is extremely disappointing. I'll definitely be ordering no more!
Tracey
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Answer from Petit-Fernand
Hello, We're sorry to hear that you've experienced difficulties with our labels. Please contact us by email at [email protected] to find a solution to your problem. We're here to help. Have a nice day? Luce C-MonEtiquette
2
/5
★★☆☆☆
I never received my order. At least the after-sales service was very reactive and offered to send it back to me or give me a refund. A few days before the start of the new school year, I preferred a refund.
Invité
Translated review
Answer from Petit-Fernand
Hello. We are very sorry about this delivery anomaly from the postal services. We thank you for your understanding and remain available to help you. Have a nice day? Luce C-MonEtiquette
3
/5
★★★☆☆
Good service, good product, have to check if the labels stick well. Delivery time a little long. Price is correct.
Lucie Auer
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Answer from Petit-Fernand
Hello. We are delighted to read that you like our products. We apologize for the slightly longer delivery times in view of the back-to-school period. Have a nice day? Luce C-MonEtiquette
3
/5
★★★☆☆
3 stars because unfortunately I did not receive my order on time, I had to call customer service and the error was rectified I received it 3 days later (I think problem with the carrier)
Tatiana
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Answer from Petit-Fernand
Hello, we are sorry that your order was not delivered on time. We apologize for any inconvenience caused by the postal service. However, we are delighted to have been able to help you on our side! Have a nice day? Luce C-MonEtiquette
3
/5
★★★☆☆
I don't know who to ask for help, the package is reported delivered on August 8 to the post office, never arrived unfortunately. I had placed an order previously. I can say that the quality is excellent.
Maria C.
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Answer from Petit-Fernand
Good morning, we are sorry for this shipping anomaly by postal services. We have contacted you to find a solution. We remain at your disposal and wish you a good day. Alessio, Petit-Fernand
3
/5
★★★☆☆
It took a long time for my order to arrive
Invité
Translated review
Answer from Petit-Fernand
Good morning, We are sorry that the post office has taken so long for the delivery. However, we hope you like our products. Good day, Camille Petit-Fernand
2
/5
★★☆☆☆
I chose self-adhesive labels and although I followed the instructions for applying and washing them, they didn't stick after the first wash. They're pretty, though, and I received my order fairly quickly.
Invité
Translated review
Answer from Petit-Fernand
Hello Florence, We're sorry to hear that you've experienced difficulties with our labels. We have contacted you by email in order to find a solution to your problem. Have a nice day, Cmonetiquette
3
/5
★★★☆☆
The labels are of good quality and stick easily. However, I'm disappointed because there's more pattern on the outside of the label than on the label itself when you peel it off the notebook.
Delie Carole
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Answer from Petit-Fernand
Hello Carole, We're sorry to hear that you're not entirely satisfied with your order. Our customer service will contact you to find a solution to your problem. Have a nice day!
3
/5
★★★☆☆
Hello, I am very happy with my labels, however there was a small error, there is a small part of my daughter's labels (stickers mini object) that arrived with the first name of his brother. As a result, her brother only had 10 in his notebook.
Xavcec
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Answer from Petit-Fernand
Hello, We are sorry to hear that you have received an incomplete order. Our customer service has been in touch with you to help you solve this problem as soon as possible. Have a nice day, Cmonetiquette
3
/5
★★★☆☆
Not ideal for me.
Isabelle Parenti
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Answer from Petit-Fernand
Hello, Don't hesitate to contact customer service if you need our help. Have a nice day, Cmonetiquette
3
/5
★★★☆☆
The first order did not arrive, they sent it to me again and I am still waiting to receive it.
Beatriz MartÃnez
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Answer from Petit-Fernand
Good morning, We are sorry that Correos did not deliver your order on the date indicated. The second shipment we sent you should have arrived on 05/09 at the latest. Hello, Camille Petit-Fernand
3
/5
★★★☆☆
First time I've ordered and I'm disappointed with the small-format labels that don't stick well enough to felt-tip or wood pencils. The label is too rigid and doesn't fit the pencil, so it comes off. I switched to the other brand. Sorry
Emmanuelle C
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Answer from Petit-Fernand
Hello Emmanuelle, We're sorry to hear that you've encountered difficulties with our labels. Our customer service department has contacted you by email in order to help you as best we can. Have a nice day, CMonetiquette
2
/5
★★☆☆☆
Fast delivery, very pretty labels. However, they don't stick. I stuck the labels on 15 days ago and they came off. It's a shame. I'll have to put tape on top to reinforce it.
Lolotte
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Answer from Petit-Fernand
Hello Laura, We are sorry to hear that your order did not give you complete satisfaction. Our team has contacted you by email in order to help you as best we can. Have a nice day, Cmonetiquette
2
/5
★★☆☆☆
The products never arrived ?
Invité
Translated review
Answer from Petit-Fernand
Good morning Alessia, we are sorry for this failure to be sent by postal services. We have contacted you to find a solution. We remain available and wish you a good day. Alessio, Petit-Fernand
3
/5
★★★☆☆
Useful on all objects.
Dalida Dellon
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Answer from Petit-Fernand
Hello Dalida, Thank you for your feedback! Lovely day to you, Cmonetiquette
2
/5
★★☆☆☆
I booked August 8 we are on the 31st I still haven't received anything
Vilma
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Answer from Petit-Fernand
Good morning Vilma, we are sorry for this shipping anomaly by the postal services. As agreed, we have reshipped. Your order was reshipped on 29/09. We remain at your disposal and wish you a good day. Alessio, Petit-Fernand
2
/5
★★☆☆☆
Unfortunately, the labels we ordered arrived 10 days after the order was placed! After the start of the Belgian school year:-( And at the opening, we had another family's order! Darn, our daughter doesn't have her school supplies "labeled"! A new shipment was generated following a complaint, but we would have liked express delivery! Only consolation: a discount code for a few percent!
Caroline
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Answer from Petit-Fernand
Hello Caroline, We're sorry that our customer service didn't live up to your expectations. As agreed, your order has been reshipped and will be delivered shortly. Have a nice day, CMonetiquette
3
/5
★★★☆☆
I did not receive my entire order. My daughter Jeanne's personalised pink gourd is missing. No information email about the delay and the waiting time. This is not serious at all. When will I hear from you? Homecoming is fast approaching.... ??
Pauline Deconinck
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Answer from Petit-Fernand
Hello Pauline, I'm sorry to hear that you have not received your entire order. We will contact you by email to resolve the situation. Have a nice day, CMonetiquette
3
/5
★★★☆☆
Order finally received on Tuesday August 29th, too bad it arrived after my son started nursery which was on Monday 28th. I had to make all the labels for the clothes and other items by hand. The order had been placed since Saturday August 19, and the envelope arrived all torn! Nevertheless, I'll probably place another order when it's time to mark the winter clothes.
De Nitto Karine
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Answer from Petit-Fernand
Hello Karine, We are sorry that you have received your order late. Our customer service has contacted you by email. Have a nice day, CMonetiquette
3
/5
★★★☆☆
Impeccable labels for clothes, but average for objects
Client
Translated review
Answer from Petit-Fernand
Hello, We're sorry to hear that your order did not give you complete satisfaction. Our customer service has contacted you by email in order to help you. Have a nice day Cmonetiquette
3
/5
★★★☆☆
I don't know if it was me who chose the wrong format or if there is a problem with the format but I chose labels for objects like pencils and given the size of the labels it doesn't work.
Moyne Laurie
Translated review
Answer from Petit-Fernand
Hello, We're sorry to hear that you're experiencing difficulties with our labels. Our customer service has contacted you by email to help you. Have a nice day, CMonetiquette
3
/5
★★★☆☆
The photos showing the snackboxes are not the right ones, so I end up with two boxes in which I can't even put a compote in a gourd. The first gourds I bought broke regularly, and you sent me a cork. Fortunately, the new gourds are better. On the other hand, the caps are both black, so it's hard for me not to mix them up for my two boys. Otherwise, the labels are fine. So are the kits. It's great that you've suggested colors! I bought two kits for Adrien when you only had white, and I'm very sorry, they're dirty all the time, and look really cheap, even though I paid a lot for them. I'm thinking of continuing to buy the labels but for the rest I think I'll stop (I had bought two beautiful colored kits for the teachers and one was very badly sewn) Cordialement
Sarca
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Answer from Petit-Fernand
Hello, We are sorry to hear that you are not completely satisfied with our products. Please do not hesitate to contact us by email so that we can help you as best we can. Have a nice day, CMonetiquette
2
/5
★★☆☆☆
Hello, I placed an order for stick-on clothing labels. I received them by mail without any problem, I have nothing to say about the design of the labels, and the result is very nice. However, the labels don't stick to the clothes. I did put them on the labels inside the clothes, but they wash off in the first wash (30°). I feel like I've thrown my money out the window. Why offer a product that doesn't serve its purpose? I strongly advise against this type of glue-on label.
Nouvelle Cliente
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Answer from Petit-Fernand
Hello, We are sorry to hear that your order does not give you complete satisfaction. I invite you to contact us by email so that we can find a solution to your problem. Have a nice day, CMonetiquette
3
/5
★★★☆☆
Easy to use site, nice selection of snack boxes, fast shipping. Incomplete or even misleading information on the site about the self-adhesive labels. I had to order others from another site, and these will be used as "lamba" labels, which are very expensive for this purpose.
Marcelle Amont
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Answer from Petit-Fernand
Hello Marcelle, We are sorry to hear that your order did not give you complete satisfaction. Please do not hesitate to contact us by email so that we can find a solution to your problem. Have a nice day, CMonetiquette
2
/5
★★☆☆☆
I ordered the labels on August 18 with Express delivery 9.50 Delivery time: 24 hours) I never received them in 24 hours! I received them after only 5 days!
Vera Bajrami
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Answer from Petit-Fernand
Hello, We're sorry to hear that you didn't receive your order in time. Please contact our customer service so that we can reimburse you for the delivery costs. Have a nice day, Cmonetiquette
3
/5
★★★☆☆
I received labels containing the name and surname of another child.
Invité
Translated review
Answer from Petit-Fernand
Hello, We are very sorry that you have received an order that was not intended for you. As agreed, we have resent your labels. They will be delivered as soon as possible. Have a nice day, CMonetiquette
2
/5
★★☆☆☆
The labels come off too easily, I'm disappointed with my purchase, I'm going to order elsewhere now.
An Ln
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Answer from Petit-Fernand
Hello, It's not normal for your labels to come off. Our customer service has contacted you by email in order to solve this problem as soon as possible. Have a nice day, CMonetiquette
3
/5
★★★☆☆
The items I received were of good quality, but my order was incomplete. A bit disappointed for my first experience.
Melanie Savey
Translated review
Answer from Petit-Fernand
Hello, We are sorry that you have received an incomplete order. As agreed with our customer service department, the missing order has been reshipped to you and will be delivered as soon as possible. Have a nice day, Cmonetiquette