Reviews Petit-Fernand

I found it unacceptable that this year my order was mixed up. I ordered two maternal packs and separate labels for my 9 year old, so there were three first names and instead of receiving 3 notebooks with their own labels, I received 4 and everything was mixed up inside. I had to unstrap everything to check the accuracy of my order and to dispatch to each their labels. I thought the service was a shame. The quality of the labels has always been top-notch, which is why I order them every year.

I did not receive all of my order!!!

I've been a customer for many years, but in recent months the quality of iron-on labels has changed, and not for the better. The print is less sharp, coarser, more pixelated and less elegant, but also the quality of the backing is really less good, thinner, more plasticized, the label melts on the fabric losing its shape, it "dislocates" and drools. When I placed my second-to-last order, I thought it was a serial problem. I didn't want to make a complaint, as I'd already had to do one for a gourd (and the after-sales service had done a good job on that one), I didn't want to act like a never-satisfied customer, so I made do with these labels, which I was moderately satisfied with, hoping that it would be better with my future orders (with 3 children, I use a lot of labels). But with my new and latest order, I see that it wasn't just a serial defect, but a change in quality. So I don't think I'll be ordering again, as the result on the clothes is really unfortunate. It's a pity, because up to now I've been more than satisfied!

I ordered two gourds and loved them. I would recommend them. However I am very disappointed with the labels, too small and poorly explained for the order I will not repurchase. For these I'm not happy at all.

Having ordered elsewhere, I was disappointed! Not many labels ... especially for items, I had to buy others... I'll go back to pepehart.

Delivery time too long.

The label doesn't hold much after ironing and hangs on the net for more than 10 seconds, but after 1 wash it's completely gone! Very disappointed considering the price and time spent! Would not recommend

I thought I'd get the labels in grey and the writing in white, but it's the other way round. I find it difficult to know which color to select. The names of the colors are not indicated. I'll do with those this time.

We ordered the labels before leaving on vacation. They arrived while we were away. When we got home, we discovered that they didn't have the unicorns we wanted to go with the child's name.

My labels never arrived

Delay too long order on 5/08 delivery on 16/08 .my daughter could not have her labels, she was leaving on the 16th in the morning for camp.

A difference between what I had done on screen and the final rendering. Now we'll see how well they match

Disappointed And price a bit high

I don't recommend... what a disappointment Order placed, shipped the next day. 13 days later still nothing received even though the site tells me that the order has been delivered. Positive points: the price and customer service that responds quickly.

It took forever to arrive. The stickers were great as always but this time they took too long.

The label is very practical but doesn't stick as well as before.

Unfortunately, the order did not arrive as announced. I wrote an email to ask what happened to my order and received no reply. Poor customer service.

Delighted with the labels I bought previously Disappointed with the lunch box, perhaps I didn't read the description properly but I thought the design was engraved in the box when it's just a sticker on top, there were bubbles in it,! which I was able to remove myself by going over it with a square and so I redid the edges too. Otherwise, the box itself is fine. It's ideal because I can put a jar of compote in it, as it's quite high.

The personalization options are varied. However, I'm disappointed that the labels don't stick properly on pens.

The stickers on the bottles come off very quickly when you put them in a bag.

I ordered a gourd, a snack box and 30 iron-on labels, and while the gourd and the box are great quality, I'm very, very disappointed with the labels because, despite following the instructions to the letter, I've already got 4 of them peeling off my clothes. I wouldn't recommend them at all.

Fast delivery, compliant products, but I find the bottle caps very hard to close.

Thermo-adhesive labels don't stick

I did not receive my order although I contacted customer service and the response and solution was very quick. I would have liked to be able to comment on the product.

Very good product and nice colors, honestly though I preferred the texture of other years. Now it is really plasticized adhesive, before it looked more like paper...I preferred it. Arrived in 10 days

Hello, I have ordered labels several times without any problem. This time, I find that the quality of the printing is not great, it lacks color compared to last time. The delivery time and the delivery of the order are top notch. Do you have 1 label for socks?

It remains to be seen whether this will hold.

The gourds are pretty, too bad the two gourds I bought leak.

The delivery took a disproportionately long time and did not arrive within the specified period, which meant it was too late for the school enrollment gift.

The labels ordered, nothing to complain about. However, I was disappointed with the wooden medallion. The wood was damaged, with a mark right down the middle.

Stickers are great! The lunch boxes look great but unfortunately much too thick for a school bag.

The envelope took on water in the letterbox, delivered during my vacations... so the labels warped... Maybe rethink the packaging: one of your competitors, from whom I also ordered labels, uses envelopes with bubble wrap. No problems.

I ordered labels as I do every year and did not receive my order. But I called customer service and they issued a refund, which I received.

Poor customer service.

Labels arrived as ordered however over the years in my opinion they have lost some quality. The shoe labels were better when there was also the clear part to apply on top for more durability. Also the ones to iron on I preferred the earlier ones.

I have not reveived my order.

Unfortunately, delivery took much longer than stated. The goods then arrived too late for the start of the daycare ?

Very nice print, but does not stick strongly enough to pencils, felt-tip pens, suitable for a flat surface.

It takes a long time to arrive. Order shipped July 28 and received August 16.

Took a while to come but seem good quality! Hopefully they last many washes