/10
★★★★★
based on 135880 reviews published
★★★★★
based on 135880 reviews published
Latest negative customer reviews
1
/5
★☆☆☆☆
Very disappointed, the labels come off after the first wash
Eléonore S.
purchased on 22/08/2025
Translated review
Answer from Petit-Fernand
Hello Eléonore,
Thank you for taking the time to share your feedback. We are sorry to hear that you encountered this problem with our labels. Your satisfaction is important to us and we would like to find a solution. Please feel free to contact us directly to discuss your experience.
Best regards,
GIulia C-Monetiquette
Thank you for taking the time to share your feedback. We are sorry to hear that you encountered this problem with our labels. Your satisfaction is important to us and we would like to find a solution. Please feel free to contact us directly to discuss your experience.
Best regards,
GIulia C-Monetiquette
1
/5
★☆☆☆☆
I am disappointed with the iron-on labels. They do not hold up in the wash (30°) as indicated in the description. The labels peel off partially or totally with each wash or use. I am disappointed with my purchase for the price... yet I carefully followed the instructions for installation.
Océane C.
purchased on 20/08/2025
Translated review
Answer from Petit-Fernand
Hello Océane,
Thank you for your feedback and we are sincerely sorry to hear about your disappointment regarding our iron-on labels. We place great importance on customer satisfaction and take your comments very seriously.
Please feel free to contact us directly so that we can resolve this situation together. Your experience matters a lot to us and we would be happy to provide you with a satisfactory solution.
Best regards,
Giulia C-Monetiquette
Thank you for your feedback and we are sincerely sorry to hear about your disappointment regarding our iron-on labels. We place great importance on customer satisfaction and take your comments very seriously.
Please feel free to contact us directly so that we can resolve this situation together. Your experience matters a lot to us and we would be happy to provide you with a satisfactory solution.
Best regards,
Giulia C-Monetiquette
1
/5
★☆☆☆☆
Unfortunately, I am not satisfied, after a few days the water bottle no longer closes properly and consequently leaks water. It's a shame that the box had already been thrown away, I would have requested a refund.
Mucelli L.
purchased on 11/08/2025
Translated review
Answer from Petit-Fernand
Good morning Lorena,
Thank you for sharing your feedback. We are sorry to hear that you encountered a problem with your water bottle. Customer satisfaction is very important to us. We invite you to contact our customer service so we can assist you better and find an appropriate solution.
Best regards,
Giulia from Petit-Fernand
Thank you for sharing your feedback. We are sorry to hear that you encountered a problem with your water bottle. Customer satisfaction is very important to us. We invite you to contact our customer service so we can assist you better and find an appropriate solution.
Best regards,
Giulia from Petit-Fernand
1
/5
★☆☆☆☆
Poor quality of writing, the first name faded on the second day!!! The first names and designs are just glued, not printed
Aminat H.
purchased on 21/08/2025
Translated review
Answer from Petit-Fernand
Hello Aminat,
Thank you for taking the time to share your feedback. We are sorry to hear that your experience did not meet your expectations. Customer satisfaction is paramount to us, and we take your comments very seriously.
We invite you to contact us directly so that we can find a solution and improve your experience.
Best regards,
GIulia C-Monetiquette
Thank you for taking the time to share your feedback. We are sorry to hear that your experience did not meet your expectations. Customer satisfaction is paramount to us, and we take your comments very seriously.
We invite you to contact us directly so that we can find a solution and improve your experience.
Best regards,
GIulia C-Monetiquette
1
/5
★☆☆☆☆
I ordered 100 labels and only received 50, I don't know if there was a mistake on your part, but when I realized it I had already removed 5. I have always purchased from you and this has never happened to me before.
Martina S.
purchased on 11/08/2025
Translated review
Answer from Petit-Fernand
Good morning Martina,
Thank you for contacting us and we sincerely apologize for the inconvenience encountered with your order. Your experience is very important to us and we want to resolve the issue. We invite you to contact our customer service for assistance and clarification. We hope to restore your trust in our service.
Best regards,
Giulia from Petit-Fernand
Thank you for contacting us and we sincerely apologize for the inconvenience encountered with your order. Your experience is very important to us and we want to resolve the issue. We invite you to contact our customer service for assistance and clarification. We hope to restore your trust in our service.
Best regards,
Giulia from Petit-Fernand
1
/5
★☆☆☆☆
My order arrived incomplete
Louisa R.
purchased on 19/08/2025
Translated review
Answer from Petit-Fernand
Hello,
thank you for your message. We are sorry that your order arrived incomplete. Our customer service has already contacted you and provided a solution.
Best regards,
Chiara, C-MonEtiquette
thank you for your message. We are sorry that your order arrived incomplete. Our customer service has already contacted you and provided a solution.
Best regards,
Chiara, C-MonEtiquette
1
/5
★☆☆☆☆
The bag strap is already torn
Pamela S.
purchased on 21/08/2025
Translated review
Answer from Petit-Fernand
Hello Pamela,
thank you for your feedback. We are sorry to hear about this issue. We have just contacted you by email to find a quick solution.
Best regards,
Chiara, C-MonEtiquette
thank you for your feedback. We are sorry to hear about this issue. We have just contacted you by email to find a quick solution.
Best regards,
Chiara, C-MonEtiquette
1
/5
★☆☆☆☆
Paid for express delivery but it took more than 10 days
Anastasios V.
purchased on 20/08/2025
Translated review
Answer from Petit-Fernand
Hello, we’re truly sorry to hear that your express delivery took longer than expected. This is not the experience we want for our customers. We’ve just reached out to you by email to offer a solution.
Kind regards,
Chiara, C-MonEtiquette
Kind regards,
Chiara, C-MonEtiquette
1
/5
★☆☆☆☆
Unreadable labels
Elodie D.
purchased on 20/08/2025
Translated review
Answer from Petit-Fernand
Hello Elodie,
Thank you for your feedback. We are sincerely sorry to hear that you encountered difficulties with the readability of our labels. Your satisfaction is our priority, and we take your comments very seriously. We will check this point to improve our products. Please feel free to contact us directly for any assistance.
Best regards,
Chiara C-Monetiquette
Thank you for your feedback. We are sincerely sorry to hear that you encountered difficulties with the readability of our labels. Your satisfaction is our priority, and we take your comments very seriously. We will check this point to improve our products. Please feel free to contact us directly for any assistance.
Best regards,
Chiara C-Monetiquette
1
/5
★☆☆☆☆
3 weeks to receive my labels via DPD. Received after the start of school when everything needs to be labeled for kindergarten and primary. Disappointed with the purchasing experience
Hafida O.
purchased on 18/08/2025
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Answer from Petit-Fernand
Hello Hafida,
Thank you for your feedback. We are sorry to hear that the delivery of your labels did not meet your expectations, especially during this important time. Your experience is valuable to us, and we will work to improve our delivery service. Please do not hesitate to contact us if you need assistance.
Best regards,
Chiara C-Monetiquette
Thank you for your feedback. We are sorry to hear that the delivery of your labels did not meet your expectations, especially during this important time. Your experience is valuable to us, and we will work to improve our delivery service. Please do not hesitate to contact us if you need assistance.
Best regards,
Chiara C-Monetiquette
1
/5
★☆☆☆☆
I am not satisfied. I did not receive my order. It was returned to the sender before it even arrived at my home. And since then no news
Sandra B.
purchased on 20/08/2025
Translated review
Answer from Petit-Fernand
Hello Sandra,
We are sorry to hear that you have encountered difficulties with your order. We have just contacted you to resolve your problem.
Best regards,
The C-MonEtiquette team.
We are sorry to hear that you have encountered difficulties with your order. We have just contacted you to resolve your problem.
Best regards,
The C-MonEtiquette team.
1
/5
★☆☆☆☆
My order is stuck at the status 'generated'. Without news the day before the return, I took the liberty of calling, the response: 'oh, sorry, it has not been received by our services'. The debit was indeed processed on my account. I find that a bit light. There could have at least been a proposal for a commercial gesture from you. It's quite disappointing. Too bad.
Bérénice N.
purchased on 20/08/2025
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Answer from Petit-Fernand
Hello Bérénice,
Thank you for taking the time to share your experience. We are sincerely sorry that your order was not processed as expected and understand your disappointment. Your feedback is valuable and we will pass it on to our team to improve our service.
Best regards,
Alice C-Monetiquette
Thank you for taking the time to share your experience. We are sincerely sorry that your order was not processed as expected and understand your disappointment. Your feedback is valuable and we will pass it on to our team to improve our service.
Best regards,
Alice C-Monetiquette
1
/5
★☆☆☆☆
The labels are very good as usual. However, the stamp is not great. It makes lines and is not very precise.
Caroline E.
purchased on 20/08/2025
Translated review
Answer from Petit-Fernand
Hello Caroline,
Thank you for taking the time to share your opinion. We are glad that you like our labels. We are sorry to hear that the stamp did not meet your expectations. Your feedback is valuable and we will use it to improve the quality of our products. We have contacted you to find a solution to your problem.
Best regards,
Alice C-Monetiquette
Thank you for taking the time to share your opinion. We are glad that you like our labels. We are sorry to hear that the stamp did not meet your expectations. Your feedback is valuable and we will use it to improve the quality of our products. We have contacted you to find a solution to your problem.
Best regards,
Alice C-Monetiquette
1
/5
★☆☆☆☆
Very very disappointed, order placed on time, never arrived... Automatic response email... In short, I will not place any more orders
Marine B.
purchased on 19/08/2025
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Answer from Petit-Fernand
Hello Marine,
Thank you for taking the time to share your experience, even though it was not satisfactory. We are sincerely sorry to learn that your order did not reach you. Your feedback is valuable and will help us improve our service. I hope the solution we proposed brought you as much satisfaction as possible 🙂
Best regards,
Alice C-Monetiquette
Thank you for taking the time to share your experience, even though it was not satisfactory. We are sincerely sorry to learn that your order did not reach you. Your feedback is valuable and will help us improve our service. I hope the solution we proposed brought you as much satisfaction as possible 🙂
Best regards,
Alice C-Monetiquette
1
/5
★☆☆☆☆
This was not what I wanted. I wanted labels for the crayons highlighted in the photos and I received average labels that are too big
Lauriane J.
purchased on 19/08/2025
Translated review
Answer from Petit-Fernand
Hello Lauriane,
Thank you for taking the time to share your opinion. We are sorry to hear that the labels received do not meet your expectations.
After consultation, we note that you chose labels in the 1 line format. We recommend our "mini" format for your crayons and pens.
Have a nice day,
Camille C-MonEtiquette
Thank you for taking the time to share your opinion. We are sorry to hear that the labels received do not meet your expectations.
After consultation, we note that you chose labels in the 1 line format. We recommend our "mini" format for your crayons and pens.
Have a nice day,
Camille C-MonEtiquette
1
/5
★☆☆☆☆
Snack box: personalization okay but bubbles everywhere under the sticker, for the price it's surprising, we expect something better made. Labels: the smallest ones are meant to be stuck on pens, carefully stuck, 30 minutes later, they started to peel off... I am disappointed and would not recommend this site.
Julie T.
purchased on 19/08/2025
Translated review
Answer from Petit-Fernand
Hello Julie, thank you for your feedback. We are sorry to hear about your disappointment regarding the snack box and the labels. We will get back to you to find a quick solution.
Chiara, C-MonEtiquette
Chiara, C-MonEtiquette
1
/5
★☆☆☆☆
The stamp leaves black marks on the sides of the first name, I had bought a stamp for my first child, which was great but this one is not good at all
Gwendoline B.
purchased on 03/08/2025
Translated review
Answer from Petit-Fernand
Hello Gwendoline,
Thank you for your feedback. We are sorry to hear that your experience with our stamp did not meet your expectations. Your satisfaction is our priority. We hope that the solution provided by email will suit you!
Best regards,
The C-MonEtiquette team.
Thank you for your feedback. We are sorry to hear that your experience with our stamp did not meet your expectations. Your satisfaction is our priority. We hope that the solution provided by email will suit you!
Best regards,
The C-MonEtiquette team.
1
/5
★☆☆☆☆
Last time I place an order. Order placed on 19/08. 3/09 still nothing.
Allison M.
purchased on 19/08/2025
Translated review
Answer from Petit-Fernand
Hello Allison,
We hope that the second order has arrived well.
Again, sorry for this delivery issue.
Best regards,
Sandra from the C-MonEtiquette team
We hope that the second order has arrived well.
Again, sorry for this delivery issue.
Best regards,
Sandra from the C-MonEtiquette team
1
/5
★☆☆☆☆
Order not received, 1 week late
Virginie G.
purchased on 19/08/2025
Translated review
Answer from Petit-Fernand
Hello Virginie,
Thank you for taking the time to share your experience. We are sincerely sorry to hear that you did not receive your order on time.
Have a nice day,
Sandra
The C-MonEtiquette team
Thank you for taking the time to share your experience. We are sincerely sorry to hear that you did not receive your order on time.
Have a nice day,
Sandra
The C-MonEtiquette team
1
/5
★☆☆☆☆
I still have not received my order to date. And no response from you.
Carol E.
purchased on 18/08/2025
Translated review
Answer from Petit-Fernand
Hello Carol,
Thank you for your feedback. Sorry again for this delivery delay.
Have a nice day,
Sandra
The C-Monetiquette team
Thank you for your feedback. Sorry again for this delivery delay.
Have a nice day,
Sandra
The C-Monetiquette team
1
/5
★☆☆☆☆
They came straight off in the wash a few days after applying, waste of money
Jess C.
purchased on 08/08/2025
Answer from Petit-Fernand
Hello Jess,
Thank you for your feedback. We're sorry to hear about your experience with our product. Please reach out to our customer service team so we can assist you and ensure your satisfaction.
Best regards,
Giulia Petit-Fernand Team
Thank you for your feedback. We're sorry to hear about your experience with our product. Please reach out to our customer service team so we can assist you and ensure your satisfaction.
Best regards,
Giulia Petit-Fernand Team
1
/5
★☆☆☆☆
One of the names printed was double printed on sticker
Laura G.
purchased on 08/08/2025
Answer from Petit-Fernand
Hello Laura,
Thank you for taking the time to share your experience with us. We’re sorry to hear that one of the names was misprinted on your sticker. We checked in our system and found that the order you placed had the surname written twice on the labels. It’s likely that the surname was entered twice by mistake when filling in the details 🙂
Next time, if you notice something like that, feel free to write to us — we’ll be happy to adjust the text on your labels!
Best regards,
Giulia – Petit-Fernand
Thank you for taking the time to share your experience with us. We’re sorry to hear that one of the names was misprinted on your sticker. We checked in our system and found that the order you placed had the surname written twice on the labels. It’s likely that the surname was entered twice by mistake when filling in the details 🙂
Next time, if you notice something like that, feel free to write to us — we’ll be happy to adjust the text on your labels!
Best regards,
Giulia – Petit-Fernand
1
/5
★☆☆☆☆
Still haven't received it, it's been a week since I should have had them.
Laurie V.
purchased on 18/08/2025
Translated review
Answer from Petit-Fernand
Hello Laurie, thank you for your feedback. We are sorry for this delay. We have already contacted you privately to assist you better.
Chiara, C-MonEtiquette
Chiara, C-MonEtiquette
1
/5
★☆☆☆☆
Fast delivery but defective item.
Jessica L.
purchased on 14/08/2025
Translated review
Answer from Petit-Fernand
Hello Jessica, thank you for your feedback. We are truly sorry for this issue with the water bottle. We will get back to you privately to quickly find a solution.
1
/5
★☆☆☆☆
Very disappointed with my last order of labels. I ordered labels suitable for pencils and these are already starting to peel off after just a few days. I had to reorder from a competing site.
Maillet J.
purchased on 17/08/2025
Translated review
Answer from Petit-Fernand
Hello Julia, thank you for your feedback. We are sorry to hear about your disappointment. We will contact you privately to understand what happened and find a solution together.
Chiara, C-MonEtiquette
Chiara, C-MonEtiquette
1
/5
★☆☆☆☆
I am disappointed this year because the labels are difficult to peel off. I never had this problem in previous years. I don't know if I will reorder with cmonetiquette in the coming years.
Sabrina F.
purchased on 12/08/2025
Translated review
Answer from Petit-Fernand
Hello Sabrina, thank you very much for your feedback. We are sorry for this inconvenience. We will contact you privately to quickly find a solution.
Chiara, C-MonEtiquette
Chiara, C-MonEtiquette
1
/5
★☆☆☆☆
Black stains inside the cap (between the two walls) and unremovable! At the price of the insulated bottle, this is unacceptable! Nice bottle, it's a shame!
Stéphanie J.
purchased on 17/08/2025
Translated review
Answer from Petit-Fernand
Hello Stéphanie,
Thank you for your feedback. We are glad that you appreciate the design of our insulated bottle, but we are sorry to hear that you encountered this issue.
The cap of the bottle you chose is fully disassemblable to facilitate the cleaning of your bottle.
Our team remains available if needed.
Have a nice day,
Camille C-MonEtiquette
Thank you for your feedback. We are glad that you appreciate the design of our insulated bottle, but we are sorry to hear that you encountered this issue.
The cap of the bottle you chose is fully disassemblable to facilitate the cleaning of your bottle.
Our team remains available if needed.
Have a nice day,
Camille C-MonEtiquette
1
/5
★☆☆☆☆
I am particularly disappointed with this last order. Indeed, I had ordered it last year and the labels held well with the iron, but these ones stick directly and even after 24 hours, they come off easily... I really wanted the ones that can be ironed on. They hold and adhere to the clothing. So, I had to use the stamp I had... much less fun and pretty... What a shame...
Kandia M.
purchased on 15/08/2025
Translated review
Answer from Petit-Fernand
Hello Kandia,
Thank you for taking the time to share your experience. We are sorry to hear that your last order did not meet your expectations.
Our self-adhesive labels for clothing are applied to the labels already present on your clothing.
If you prefer, our iron-on labels are still available on our site.
Have a nice day,
Camille C-MonEtiquette
Thank you for taking the time to share your experience. We are sorry to hear that your last order did not meet your expectations.
Our self-adhesive labels for clothing are applied to the labels already present on your clothing.
If you prefer, our iron-on labels are still available on our site.
Have a nice day,
Camille C-MonEtiquette
1
/5
★☆☆☆☆
Delivery time not respected and quality of the stickers on the bottles not great
Laurie H.
purchased on 16/08/2025
Translated review
Answer from Petit-Fernand
Hello Laurie,
Thank you for your feedback. We are sorry to hear that the delivery time did not meet your expectations.
Regarding our bottles, I assure you, it is a direct print on the product for better quality.
Do not hesitate to contact us directly for any questions or assistance you may need.
Have a nice day,
Camille C-MonEtiquette
Thank you for your feedback. We are sorry to hear that the delivery time did not meet your expectations.
Regarding our bottles, I assure you, it is a direct print on the product for better quality.
Do not hesitate to contact us directly for any questions or assistance you may need.
Have a nice day,
Camille C-MonEtiquette
1
/5
★☆☆☆☆
The labels came off after one wash even though I followed the instructions.
Aileen R.
purchased on 06/08/2025
Answer from Petit-Fernand
Hello Aileen,
Thank you for your feedback. We're sorry to hear about the issue with your labels. Please reach out to our customer service, and we would be happy to assist you in finding a solution. Your satisfaction is important to us!
Best regards,
The Petit-Fernand Team
Thank you for your feedback. We're sorry to hear about the issue with your labels. Please reach out to our customer service, and we would be happy to assist you in finding a solution. Your satisfaction is important to us!
Best regards,
The Petit-Fernand Team