★★★★★
based on 137529 reviews published
Latest neutral customer reviews
The clothing labels come off at the first wash
Thank you for taking the time to share your opinion. We are sorry to hear that you encountered a problem with our labels. The quality of our products is essential to us, and we want to assure you that we take your feedback very seriously. Please feel free to contact us directly so that we can offer you a solution. Your satisfaction is our priority.
Best regards,
Giulia C-Monetiquette
Personalized water bottle, the letters fade after 2 weeks.
Thank you for taking the time to share your opinion on our personalized water bottle. We are sorry to learn that the letters faded quickly. I saw that customer service has sent you a replacement for the defective bottle. Your feedback is valuable and helps us improve our products.
Best regards,
Giulia from C-Monetiquette
Really great labels! For the bags, too bad the first name is a bit small...
Thank you very much for your feedback! We are delighted that you appreciate our labels. We take note of your comment regarding the size of the first name and will incorporate it into our reflections to improve our products. Please feel free to reach out to us if you have any other suggestions.
Best regards,
Giulia from C-Monetiquette
The labels were printed with small mentions on the right (unintelligible) that should not have been there.
Thank you for taking the time to share your opinion. We are sorry to learn that your experience with our labels did not meet your expectations. Please know that your comment is valuable and we are examining it carefully to improve our service. Do not hesitate to contact us directly to resolve this issue. Your satisfaction is our priority.
Best regards,
Giulia from C-Monetiquette
I love the concept but a bit disappointed with the outcome between the design on the site and the result upon receipt.
Thank you very much for taking the time to share your feedback on C-Monetiquette. We are glad that you like our concept, but we are sorry to hear that the outcome did not meet your expectations. Your feedback is valuable and will help us improve the quality of our products. Please feel free to contact us directly to discuss your experience.
Best regards,
Giulia C-Monetiquette
The labels are very pretty but not strong enough! I preferred the previous ones that are applied with an iron because the last ones I received for the return do not hold up after a machine wash and that is very unfortunate
Thank you for your feedback and we are glad that you like the labels aesthetically. We are sorry to hear that they do not meet your expectations in terms of durability. Your feedback is valuable and we take it into account to improve the quality of our products. Please feel free to contact us directly to discuss your experience, we would be happy to find a solution for you.
Best regards,
Giulia from C-Monetiquette
Good product but one item was missing from the package
Thank you for your feedback regarding your order on our C-Monetiquette site. We are glad that you appreciated our products, but we are sorry to hear that an item was missing from your package. We invite you to contact us directly so we can resolve this issue as soon as possible. Your satisfaction is our priority.
Best regards,
Giulia C-Monetiquette
The labels come off with each wash
Thank you for taking the time to share your experience. We are sorry to hear that you encountered issues with our labels. Your feedback is valuable and will help us improve our products. Please feel free to contact us directly so we can find a suitable solution.
Best regards,
Giulia from C-Monetiquette
10 days to receive an order seems like a lot
Thank you for your feedback. We are sorry to hear that the delivery time did not meet your expectations. Please know that we are constantly working to improve our timelines to provide you with a better experience. Do not hesitate to contact us with any questions.
Best regards,
Chiara C-Monetiquette
Way too expensive, the cup is small, only one image, and we'll see about its durability over time.
Thank you for your feedback. We understand your concerns regarding the price and size of the cup. Our products are designed with quality materials to ensure their durability. We appreciate your comments and will work to improve our offer. Please feel free to contact us if you have any other questions.
Best regards,
Chiara C-Monetiquette
Labels beautiful as graphics, but very difficult to peel off the sheet. Too bad, the first time I found them great, this time they were poorly cut.
Giulia Petit-Fernand
On the first wash, all the labels peeled off. I usually order every year and normally they do not budge. Maybe a change in the glue composition but I am quite disappointed this time.
Thank you for taking the time to share your experience. We are sorry to hear that you have encountered problems with our labels. Please know that customer satisfaction is our priority. We take your comments very seriously and will forward them to our team to improve our products. Please do not hesitate to contact us directly if you would like to discuss your situation.
Best regards,
Giulia C-Monetiquette
These are not the right labels I wanted
Thank you for taking the time to share your feedback. We are sorry to learn that the labels received do not meet your expectations. We have just sent you an email to resolve the issue. Your satisfaction is our priority.
Best regards,
Giulia from C-Monetiquette
The labels are of lower quality than my previous orders, and in my notebook, I had labels that were in the name of another person
thank you for your feedback. We are sorry to hear that the quality of your labels does not meet your expectations and that you encountered a problem with your notebook. Please be assured that we take your comments very seriously and we will look into this to improve our service.
Giulia Petit-Fernand
Quite a quick process but poorly stapled product which affects some labels
Thank you for taking the time to share your opinion on C-Monetiquette. We are pleased that you found our service practical and quick. However, we are sorry to learn that the quality of some of our products did not meet your expectations. Please know that we take your feedback very seriously and will pass it on to our production team to improve our process. We have just proposed a solution to you by email 🙂
Best regards,
The C-Monetiquette team
Order from 29/8 still not delivered, I understand the email indicating a delay due to high demand at the start of the school year, however, I am being asked today for my opinion on an order indicated "You will receive your order between September 6 and September 12"
Thank you for your feedback. We fully understand your frustration regarding the delivery delay, and we apologize for the inconvenience caused. Your opinion is valuable to us, and we are actively working to resolve this situation. We have just contacted you by email to find a solution.
Best regards,
The C-Monetiquette team
On some clothes, they detach with gentle machine washing
Thank you for your feedback regarding the deterioration of certain garments after gentle washing. We take your comments very seriously and will examine this issue to improve the quality of our items. We have just contacted you by email to present a quick and effective solution to this problem 🙂
They took a long time to send the package, in fact I had to claim it.
Hello, I have ordered several times before, and I have never been disappointed. Except for my last order, I received one perfect notebook and the other not. I couldn't peel off the labels.
Thank you for taking the time to share your experience. We are delighted to hear that you were satisfied with your previous orders. We apologize for the inconvenience regarding your last order. Your feedback is valuable, and we will look into this issue to ensure the quality of our products. We have just contacted you to find an effective solution to your problem.
Best regards,
The C-Monetiquette team
The transfer labels for clothing do not hold. They peel off even though after ironing, they were well fixed and the clothes have not been washed or worn for 72 hours after application.
Thank you for taking the time to share your experience. We are sorry to hear that you have encountered problems with our labels. We have just contacted you by email to offer you a solution 🙂
Best regards,
The C-Monetiquette team
The labels peel off very poorly, the cutting was poorly done so I spend a lot of time peeling the label off the booklet! I do not find this to be of good quality.
Thank you for taking the time to share your feedback on C-Monetiquette. We are sorry to hear that you have encountered difficulties with peeling the labels and that the quality was not up to par. Your feedback is valuable and will help us improve our products. We have just contacted you to find a solution.
Best regards,
Alice C-Monetiquette
A bit disappointed, I have been ordering from you for many years and I find that the thermal adhesive labels do not hold as well as before. And yet I followed the same operating procedure. They all peeled off either completely or partially despite following the application instructions.
Thank you for taking the time to share your feedback. We are sorry to hear that you have encountered problems with our thermal adhesive labels. Your loyalty is precious to us, and we take your comments very seriously. We will forward your feedback to our team to assess the situation. We have just contacted you by email to offer you solutions.
Best regards,
Alice from C-Monetiquette.
On the edge of the one piece label, there are big writings (copyright?) in any case it is very ugly very disappointed after several orders
Thank you for taking the time to share your feedback. We are sorry to learn that the appearance of the labels did not satisfy you. Your feedback is valuable and we are constantly working to improve our products.
Our team is available if needed.
Have a nice day,
Camille C-Monetiquette
I recently bought a textile stamp during the back-to-school week, a bit disappointed because on some garments, after the first wash, the ink fades a bit, and I got a cup with a silicone handle, I don't find it practical because the lid is difficult to close and open and the water flow drains quickly.
Thank you for taking the time to share your feedback on C-Monetiquette. We are sorry to hear that your experience with the textile stamp and the cup did not meet your expectations. Your feedback is valuable and will help us improve our products. Please feel free to contact us directly to discuss these issues.
Best regards,
Giulia C-Monetiquette
Very nice water bottle, we'll see over time if the designs hold up well. Small downside, the bottle leaks a bit if it ends up lying down in the bag. A brush to clean the straw would have been a nice addition.
Thank you for taking the time to share your opinion on our water bottle. We are delighted that you find it pretty and take note of your comments regarding the durability of the designs and the leakage issue. We will also consider the idea of including a brush for cleaning. Your feedback is valuable in helping us improve our products. Please feel free to reach out to us if you have any other suggestions!
Best regards,
Giulia C-Monetiquette
Disappointed with the quality of the images and colors
Thank you for your feedback. We are sorry to learn that the quality of the images and colors did not satisfy you. Your opinion is valuable and we are constantly working to improve our products. Do not hesitate to contact us directly for any questions or suggestions. Your satisfaction is our priority.
Best regards,
Giulia C-Monetiquette
The children's names have been mixed up so I have 2 booklets with names of the 2 children, I imagine the files have been mixed up, I am wasting time looking for the labels which is a shame. This is the 3rd year I am ordering and the first time this has happened, the labels are of good quality otherwise. A shame for this little hiccup.
Thank you very much for your feedback.
I am sorry to see that your order does not meet your expectations.
For your information, practical packs (nursery, kindergarten, etc.) are sent separately. The labels outside of packs are grouped in a single booklet to limit paper use.
For your next order, I invite you to contact me directly by phone so that I can better understand your needs and offer you the most suitable advice.
Giulia C-Monetiquette
An item missing from my order, which was supposed to be used for the back-to-school...
Thank you for taking the time to share your feedback. We are sincerely sorry to hear that an item was missing from your order, especially for the back-to-school period. I saw that our customer service has resolved the issue and has resent the missing product.
Best regards,
Giulia from C-Monetiquette
The label booklets arrived in a torn envelope and the printing of some labels is not clear. I have already ordered several times. I had always been very satisfied... Not this time.
Thank you for taking the time to share your opinion. We are sincerely sorry to hear that your last order did not meet your expectations, particularly regarding the condition of the envelope and the quality of the printing. Your satisfaction is our priority and we take your comments very seriously. Please feel free to contact us directly so we can resolve this issue as quickly as possible. We hope to provide you with a much better experience on your next order.
Best regards,
Giulia C-Monetiquette
The labels are nice but hard to peel off, it seems they are not die-cut correctly.
I am very sorry to read your message.
Your labels should not be that difficult to peel off.
We just got in touch with you to help you.
Good day,
Camille Petit-Fernand
I am disappointed because I received the labels too happy as I wanted the day I received them it was very wet and the packaging of the labels and the label booklet was soaked and torn even after letting it dry unfortunately they do not stick to the clothes
Thank you for taking the time to share your opinion. We are sorry to hear that you encountered problems with the packaging and adhesion of our labels. Your experience is important to us, and we take your feedback very seriously. We will look into these issues to improve the quality of our products. Please feel free to contact us directly so we can assist you better.
Best regards,
Giulia C-Monetiquette
The ink pad is too small, I cannot get ink on the whole stamp. This is disappointing.
Thank you for your feedback. We are sorry to hear that the pad does not meet your expectations. We take your comments very seriously and are committed to improving the quality of our products. Please feel free to contact us to discuss a solution. Your satisfaction is our priority.
Best regards,
Giulia C-Monetiquette
Labels on several pages were not adhesive and therefore unusable, and for the 3 names given the price, it represents a significant loss of money
Thank you for taking the time to share your opinion on our C-Monetiquette site. We are sorry to hear that some of your labels were not adhesive and that this may have caused a loss. Your feedback is valuable and will help us improve our products. Please feel free to contact us directly so we can resolve this issue.
Best regards,
Giulia C-Monetiquette
The stamp made for fabrics actually stains the clothes and penetrates through the other side of the garment. The ink also remains outside the design and the name written. I am not satisfied!
Thank you for your feedback. We are sorry to hear that your experience with the stamp did not meet your expectations. The quality of our products is very important to us and we will work to improve. We invite you to contact us directly to find a solution that can satisfy you.
Best regards,
Giulia from Petit-Fernand
I am disappointed despite having followed the instructions and not having washed the clothes immediately, the labels came off.
Thank you for your feedback and we are sorry to hear that you encountered problems with our labels. Your experience is important to us and we will escalate your comments to improve the quality of our products. Please feel free to contact us to discuss the situation and find a satisfactory solution.
Giulia C-MonEtiquette
Very disappointed, I spent a lot of time positioning the iron-on labels, after just one wash, they started to peel off...
Thank you for taking the time to share your experience. We are sorry to hear that you encountered problems with our iron-on labels. Your satisfaction is our priority, and we would like to help you find a solution. Please feel free to contact us directly so that we can assist you.
Best regards,
Giulia C-Monetiquette
The labels may be pretty but impossible to peel off the paper. This is the first time this has happened as this is my third order.
Thank you for your feedback. We are sorry to hear that you encountered difficulties with peeling the paper off your labels. Your satisfaction is essential to us, and we take your comment very seriously. Please feel free to contact us directly so that we can assist you and find a satisfactory solution.
Best regards,
Giulia from C-Monetiquette
The product is great but the website should say clearly that it would take a week to arrive and is coming for France and next day delivery isn’t an option. The labels arrived a week after I needed them for camp
Thank you for your feedback on your recent experience with Petit-Fernand. We're glad to hear you love the product! We apologize for any inconvenience caused by the shipping time. Your suggestion about clearer information regarding delivery timelines is valuable, and we will work on improving that on our website. We appreciate your understanding and hope to serve you better in the future.
Best regards,
Giulia Petit-Fernand Team
Very disappointed; the labels are very difficult to peel off. The cutting is poorly marked. You have to peel off the whole sheet, and then press hard with a finger to detach a label.
Thank you for sharing your experience. We are sorry to hear that you encountered difficulties with our labels. Your feedback is valuable and will help us improve our products. Please feel free to contact us directly so that we can assist you.
Best regards,
Giulia C-Monetiquette
Disappointed with this order, the labels are beautiful but impossible to peel off... I had to cut around to manage to get them..
thank you for your feedback. We are sorry to hear about this issue with your labels. We have just contacted you by email to find a quick solution.
Best regards,
Chiara C-MonEtiquette