Reviews Petit-Fernand

Order never received and paid for

My order never arrived despite its delivered status. I'm disappointed and I won't have any labels in time for my children's first day of school.

I haven't received my order, what should I do?

I have not received my order

I placed an order on August 5th and I still haven't received anything.

I have not received my labels after 2 emails to try to find out what the problem is no response! No follow-up! I am very disappointed

I haven't received my order yet and I placed the order in July.

Order NOT received

I did not receive my order

Orders not received. Contact impossible!

Didn't receive the article

Order still not received! Same problems as last year. First shipment unsuccessful. I now find myself without a label for my son's first day of school. The order was placed at the end of July, so I was well in time to have them at the start of the new school year, but once again I'm not.

My order hasn't arrived yet, but I've already received the invitation to leave my opinion that it's already arrived.

Order never arrived. Not even an apology from you just that I could take it up with Royal Mail if I wanted to, as you don't provide any tracking details, this would be almost impossible. Very poor customer service!!!

I have not received my order

Unfortunately, I never received my labels even though the order was marked "delivered" on the website. I reported this but unfortunately no solution was offered and my daughter is leaving for camp on Sunday 27th. I really needed my labels.

I never received my order!!! Customer service does not respond to your request Traceability says that the order is delivered when I have nothing in my mailbox . As a result, my daughter is starting school soon without name tags on her things!

Order never received !!!!

Font is much too small.

An order that was supposedly shipped on July 28th and still has not arrived, on top of that the customer service phone number is 902, I think it's terrible, I hope they solve this problem as soon as possible.

I did not receive the goods! The courier did not buzz me or call me, I tried to contact customer service but they replied in French with something completely different from what I asked for

Create a system to duplicate old orders without having to repeat the whole process. It is ridiculous that you don't have it and/or it hasn't worked for months.

My order did not arrive.

I never received my order and customer service did not reply.

I placed an order on July 28th and it is now August 18th and I have not received anything. The truth is that the shipping issue is a bit of a disaster. This is the second time I order and the first time I had no problem, sure I will not order more.

I have received nothing

Ordered placed on 7th off August, have still not received it. Contacted customer service twice about this and same response saying track it via your tracking number for Royal Mail. There dispatched email previoualy stated it was posted as standard letter via Royal mail "not tracked", so it doesn't have a tracking number. Poor customer service and have still not received order.

I still haven't received my order

Unfortunately, I have not received my order.... July 27 shipped and as of August 17, it still has not been received!

I anticipated my order, my children went to camp, the labels arrived on the day of departure and both my purchases were lost.

This time I ordered it never arrived and I rang up and it still didn't come after that such a disappointment as I constantly order from you

Goods have not arrived twice !!!!

I have not received it

If I had read the reviews first I would never have purchased. I paid 2 extra to have trackable shipping and they send me an INEXISTENT number. They do not respond to emails. I will report this to the European dispute board. DO NOT BUY.

I did not receive what I ordered the color and size are wrong and there is not even the design I requested

I haven't received my order yet

The description said delivered within 48 hours. Ordered on Friday evening and still not there on Wednesday. I ordered by express delivery which cost me 9.50.??????

Order was forgotten to be produced and dispatched. Ordered over 4 weeks ago.

I simply haven't received my order! Can you please do the necessary?

The order did not arrive.