Customer reviews of Petit-Fernand

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 52 880 published reviews
5 44,4k 84% 4 3 391 6% 3 1 452 3% 2 999 2% 1 2 672 5%

Summary of reviews

The online store Petit-Fernand excels in product quality, with customers frequently highlighting the durability and effectiveness of the labels, which remain intact even after multiple washes. The water bottles and containers are also noted for their appealing designs and high quality, making them popular gift choices. Delivery is consistently praised for its speed, with many reviews mentioning that orders arrive quickly and in perfect condition.

All reviews

K
Karin L.
Rating: 5 out of 5
following a purchase from 02/05/2026
Very good
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Audrey G.
Rating: 5 out of 5
following a purchase from 01/05/2026
Great, I order labels every year for my children
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Response from Petit-Fernand
Hello Audrey,

A big thank you for your feedback! We are delighted to learn that our labels bring joy to your children every year. Your loyalty sincerely touches us and we hope to continue to satisfy you.

Have a nice day,
Camille C-MonEtiquette
E
estelle L.
Rating: 5 out of 5
following a purchase from 02/05/2026
Very good quality and quick shipping
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Response from Petit-Fernand
Hello Estelle,

We sincerely thank you for your feedback. We are delighted that the quality of our products and the speed of delivery have satisfied you. We look forward to seeing you soon in our store!

Have a nice day,
Camille C-MonEtiquette
A
Axelle F.
Rating: 5 out of 5
following a purchase from 01/05/2026
Always just as easy to choose, create labels for clothing or objects. I love it and highly recommend it.
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Cecile A.
Rating: 5 out of 5
following a purchase from 01/05/2026
Pretty products (snack box and labels) very fast delivery
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Response from Petit-Fernand
Hello Cecile,

We warmly thank you for your feedback and are delighted that you like our products. Your satisfaction is our greatest reward and we hope to see you soon in our store.

Have a nice day,
Camille C-MonEtiquette
M
Marie L.
Rating: 1 out of 5
following a purchase from 01/05/2026
I ordered a customizable water bottle for children at €24, which already represents a certain budget for this type of product. Unfortunately, I am very disappointed with the quality of the finishes. The customization looks like it was done with simple stickers stuck on the bottle, which feels really low-end. At that price, I expected a much more qualitative and durable result. It's a shame because the concept is nice, but the quality/price ratio is clearly not there.
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Response from Petit-Fernand
Hello Marie,

Thank you for taking the time to share your feedback regarding your order. We are sincerely sorry to hear that the quality of your personalized water bottle did not meet your expectations. I can confirm that it is indeed a direct print on your product and not a sticker. The relief effect is due to the different layers of varnish ensuring the quality of the customization. :)
Your feedback is valuable and will help us improve our products. We hope to have the opportunity to fully satisfy you with your next order.

Have a nice day,
Camille C-MonEtiquette
C
Caroline B.
Rating: 1 out of 5
following a purchase from 01/05/2026
For the first time, during the 3rd order, very poorly packaged, simple envelope torn and repackaged by the post, soaked labels and one missing lot... It happens but ZERO response from customer service for almost 15 days despite several reminders... for an order over 70€ it is UNACCEPTABLE
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Response from Petit-Fernand
Hello Caroline,

I am sorry to read your message, it does not reflect the quality of our service.
I see that our customer service has arranged for the reshipment of your order following our exchanges. I hope everything will be to your liking!

Have a nice day,
Camille C-MonEtiquette
A
Amal C.
Rating: 5 out of 5
following a purchase from 21/04/2026
I have been buying for several years. Very satisfied with the product and the service
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Marie B.
Rating: 4 out of 5
following a purchase from 01/05/2026
The labels are perfect and received quickly. The only downside is the registered mail which seems quite unnecessary and complicates things too much for retrieval.
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Response from Petit-Fernand
Hello Marie,

Thank you for your feedback and we are delighted that you like our labels. We take note of your comment regarding the registered mail, and your opinion helps us improve our service.

Have a nice day,
Camille C-MonEtiquette
M
Monika G.
Rating: 5 out of 5
following a purchase from 21/04/2026
Everything went well, fast shipping
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Virginie B.
Rating: 5 out of 5
following a purchase from 01/05/2026
Perfect
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Response from Petit-Fernand
Hello Virginie,

We sincerely thank you for your feedback. It is a pleasure to know that you are satisfied with your experience with us.

Have a nice day,
Camille C-MonEtiquette
M
Marie-Soleil M.
Rating: 1 out of 5
following a purchase from 01/05/2026
There is no parchment paper!
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Response from Petit-Fernand
Hello Marie-Soleil,

Thank you for taking the time to share your feedback. We are sorry to hear that you did not find the parchment paper in your order. Your feedback is valuable and helps us improve our services. You can use food parchment paper to stick your heat-adhesive labels, it is the same paper we provide :)

Have a nice day,
Camille C-MonEtiquette
S
Sylvia K.
Rating: 5 out of 5
following a purchase from 20/04/2026
Great labels for my son
C
Christelle P.
Rating: 5 out of 5
following a purchase from 01/05/2026
My son is happy. Pretty labels for clothing and shoes
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Response from Petit-Fernand
Hello Christelle,

We warmly thank you for your feedback. It is a real pleasure to know that your son is happy with our labels, and we hope they will be very useful to him.

Have a nice day,
Camille C-MonEtiquette
M
Martine D.
Rating: 5 out of 5
following a purchase from 21/04/2026
As always, great
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sandra R.
Rating: 5 out of 5
following a purchase from 01/05/2026
Careful, fast, and quality shipping as always
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Juline M.
Rating: 5 out of 5
following a purchase from 01/05/2026
Perfect as usual
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Muriel F.
Rating: 5 out of 5
following a purchase from 30/04/2026
Fast and very good rendering
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Harley Y.
Rating: 5 out of 5
following a purchase from 21/04/2026
Great price amazing quality
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Elodie M.
Rating: 5 out of 5
following a purchase from 30/04/2026
perfect
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Carole L.
Rating: 5 out of 5
following a purchase from 30/04/2026
Very nice labels received quickly! I recommend
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Julianne G.
Rating: 5 out of 5
following a purchase from 30/04/2026
Good quality label Very fast shipping
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Maryline F.
Rating: 5 out of 5
following a purchase from 29/04/2026
Serious site, careful and quick work. I highly recommend this site
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Response from Petit-Fernand
Hello Maryline,

We sincerely thank you for your warm feedback and your recommendation. It is a pleasure to know that our work has met your expectations. We would be delighted to see you again soon on our site.

Have a nice day,
Camille C-MonEtiquette
F
Francine D.
Rating: 5 out of 5
following a purchase from 30/04/2026
Haven't had the chance to use the lunch box or the cooler bag yet, I can just say that the quality is great!
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Response from Petit-Fernand
Hello Francine,

We warmly thank you for your positive feedback. We are delighted that the quality of our products meets your expectations and hope they will bring you complete satisfaction during their use.

Have a nice day,
Camille C-MonEtiquette
S
Sophie S.
Rating: 4 out of 5
following a purchase from 27/04/2026
Very easy order to make, maybe lacking a bit of choice in designs but very quick shipping of my order.
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Magali L.
Rating: 5 out of 5
following a purchase from 30/04/2026
Excellent! Never disappointed
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Isabelle R.
Rating: 5 out of 5
following a purchase from 29/04/2026
It's great
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Michelle S.
Rating: 3 out of 5
following a purchase from 20/04/2026
The design and packaging of the labels is great. However a few of them have come off in the wash and they have all been applied according to the care instructions provided
Response from Petit-Fernand
Dear Michelle, thank you for your feedback regarding your experience with our labels. We're delighted to hear you appreciate the design and packaging; however, we sincerely apologize for the issues you've encountered with them coming off in the wash. Your comments are invaluable, and we will certainly investigate this matter to ensure better quality in the future. Please contact our customer service to resolve the issue.

Petit-Fernand
T
Tarnya B.
Rating: 5 out of 5
following a purchase from 20/04/2026
Very good service.
P
Pakou C.
Rating: 5 out of 5
following a purchase from 30/04/2026
Very satisfied. The labels stick very well to the clothes.
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Response from Petit-Fernand
Hello Pakou,

Thank you very much for your positive feedback! We are delighted to learn that our labels meet your satisfaction and adhere perfectly to the garments. Your trust is precious to us.

Have a nice day,
Camille C-MonEtiquette
M
MICHELLE A.
Rating: 5 out of 5
following a purchase from 30/04/2026
Always perfect
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Sylvia B.
Rating: 5 out of 5
following a purchase from 19/04/2026
I was very satisfied with my order. The goods were exactly as I had imagined.
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mireille P.
Rating: 5 out of 5
following a purchase from 25/04/2026
I am satisfied
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Response from Petit-Fernand
Hello Mireille,

We warmly thank you for your positive feedback. It is a pleasure to know that you are satisfied with your experience at C-Monetiquette.

Have a nice day,
Camille C-MonEtiquette
O
Olivia B.
Rating: 5 out of 5
following a purchase from 19/04/2026
Brilliant service and quality!!
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Alain B.
Rating: 5 out of 5
following a purchase from 29/04/2026
Hello, shipment conforms to my order.
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Response from Petit-Fernand
Hello Alain,

Thank you for your positive feedback! We are delighted to hear that your order has been received and meets your expectations. Your satisfaction is our priority and it motivates us to continue providing you with the best.

Have a nice day,
Camille C-MonEtiquette
O
Océane A.
Rating: 5 out of 5
following a purchase from 29/04/2026
The labels are perfect! Quality, pretty and durable. Thank you for this experience.
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Mar Q.
Rating: 5 out of 5
following a purchase from 20/04/2026
Very beautiful and of good quality. They arrived very soon.
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Anne-Lyse D.
Rating: 5 out of 5
following a purchase from 29/04/2026
Very beautiful product, fast delivery
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Response from Petit-Fernand
Hello Anne-Lyse,

We warmly thank you for your positive feedback. We are delighted that you like our product and that you appreciated the speed of delivery.

Have a nice day,
Camille C-MonEtiquette
S
Salomé L.
Rating: 5 out of 5
following a purchase from 30/04/2026
Great! Convenient, quick to do, fast shipping! Top notch
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Cécilia R.
Rating: 5 out of 5
following a purchase from 29/04/2026
This is not my first order, but I am still just as satisfied. Thank you very much
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