/10
★★★★★
based on 125960 reviews published
★★★★★
based on 125960 reviews published
Latest neutral customer reviews
3
/5
★★★☆☆
It remains to be seen whether this will hold.
Invité
Translated review
Answer from Petit-Fernand
Please let us know at [email protected] as soon as you can! Have a nice day? Luce C-MonEtiquette
3
/5
★★★☆☆
The gourds are pretty, too bad the two gourds I bought leak.
Hiba
Translated review
Answer from Petit-Fernand
Hello. Please contact our customer service department with photos of your bottles so that we can find a solution for you as soon as possible! Have a nice day? Luce C-MonEtiquette
2
/5
★★☆☆☆
The delivery took a disproportionately long time and did not arrive within the specified period, which meant it was too late for the school enrollment gift.
A.l.
Translated review
Answer from Petit-Fernand
Hello, We have checked everything and the latest date of receipt for your order was August 10, 2023. You received it on August 09. However, we hope you like our products. Have a nice day ? Elise, EsIstMeins
3
/5
★★★☆☆
The labels ordered, nothing to complain about. However, I was disappointed with the wooden medallion. The wood was damaged, with a mark right down the middle.
Juliette
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Answer from Petit-Fernand
Hello and thank you for your feedback. It is indeed not normal that you have received a label with such a defect, I will contact you in the morning to find a solution! Have a nice day? Luce C-MonEtiquette
3
/5
★★★☆☆
Stickers are great! The lunch boxes look great but unfortunately much too thick for a school bag.
Lisa
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Answer from Petit-Fernand
Hello Lisa, Thank you very much for your review. It is a pity that the box did not meet your expectations. Our lunch boxes for children measure 210mm (L) x 85mm (H) x 145mm (W) and we also offer the snack box which would have been better for you here. However, we are very happy that you like our stickers! Have a nice day, Elise, EsIstMeins
2
/5
★★☆☆☆
The envelope took on water in the letterbox, delivered during my vacations... so the labels warped... Maybe rethink the packaging: one of your competitors, from whom I also ordered labels, uses envelopes with bubble wrap. No problems.
Invité
Translated review
Answer from Petit-Fernand
Hello and thank you for your suggestion. We are indeed trying to limit the use of plastic in our labels. I'll contact you in the morning to discuss a solution for your curled labels! Have a nice day? Luce C-MonEtiquette
2
/5
★★☆☆☆
I ordered labels as I do every year and did not receive my order. But I called customer service and they issued a refund, which I received.
Invité
Translated review
Answer from Petit-Fernand
Hello. We are very sorry that you have not received your order. We thank you for your understanding of this situation and we are delighted to have been able to find a solution for you! Have a nice day? Luce C-MonEtiquette
2
/5
★★☆☆☆
Poor customer service.
D.
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Answer from Petit-Fernand
Hello, We contacted you this morning to help you. We look forward to hearing back from you. Have a nice day, Elise, EsIstMeins
3
/5
★★★☆☆
Labels arrived as ordered however over the years in my opinion they have lost some quality. The shoe labels were better when there was also the clear part to apply on top for more durability. Also the ones to iron on I preferred the earlier ones.
Silvia
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Answer from Petit-Fernand
Dear Silvia, We are sorry to hear that your order did not meet your expectations. Should you experience quality problems, please feel free to send us photos of the affected products to [email protected]. We remain at your disposal and wish you a good day Alessio, Petit-Fernand
2
/5
★★☆☆☆
I have not reveived my order.
Sam
Answer from Petit-Fernand
Hello Samantha, we have contacted you by email regarding your order! Kind regards, Jessica, Petit-Fernand
3
/5
★★★☆☆
Unfortunately, delivery took much longer than stated. The goods then arrived too late for the start of the daycare ?
Cz
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Answer from Petit-Fernand
Hello Christine, Thank you for your order and your message. We are sorry that your order arrived late. We have contacted you this morning to have more information about it. Have a nice day, Elise, EsIstMeins
3
/5
★★★☆☆
Very nice print, but does not stick strongly enough to pencils, felt-tip pens, suitable for a flat surface.
Isabelle Felix
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Answer from Petit-Fernand
Hello! Our 1-line labels are designed to be applied to felt-tip pens, while our "mini" labels are suitable for pencils or crayons! Have a nice day? Luce C-MonEtiquette
3
/5
★★★☆☆
It takes a long time to arrive. Order shipped July 28 and received August 16.
Da
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Answer from Petit-Fernand
Good morning, We are very sorry for this delay in delivery by Correos. We hope that, even so, our products meet your expectations. Hello, Camille Petit-Fernand
3
/5
★★★☆☆
Took a while to come but seem good quality! Hopefully they last many washes
Lb
Answer from Petit-Fernand
Hello! We are very sorry your order took a long time to get to you but we are happy it was worth the wait! Have a nice day ? Luce Petit-Fernand
2
/5
★★☆☆☆
Ridiculously long time between order and delivery.
Gina M.
Answer from Petit-Fernand
Hello. We are very sorry that you have yet to receive your order. We will be in touch this morning to help you with this issue. We are here to help! Have a nice day ? Luce Petit-Fernand
2
/5
★★☆☆☆
The labels come off in the wash. I waited more than 24 hours with the wash.
Mariam Soumbounou
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Answer from Petit-Fernand
Hello Mariam, We are very sorry about this incident. We've contacted you by e-mail in order to provide you with the solution best suited to your needs. See you soon, Ophélie C-MonEtiquette
3
/5
★★★☆☆
I placed an order and after waiting a month I complained that they did not arrive. They sent it to me again and then when I thought they were lost, they arrived again. Great customer service, but the shipping...the rest is ok.
Invité
Translated review
Answer from Petit-Fernand
Good morning, Thank you for your message. We sincerely regret this delay of delivery by the Post Office. We hope you liked our products. Hello, Camille Petit-Fernand
2
/5
★★☆☆☆
I bought the stickers, but unfortunately I find them more and more often in the washing machine or dryer or on other items of clothing. What a pity
Frau H.
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Answer from Petit-Fernand
Hello, We are sorry to hear that your labels are peeling off - of course this should not happen! We have contacted you so that we can suggest a solution. Have a nice day, Elise, EsIstMeins
3
/5
★★★☆☆
Nice product but took ages to arrive
Jess J.
Answer from Petit-Fernand
Hey Jess, thank you for your lovely message on our products ?? We are sorry to hear the delivery took a long time. We do recommand to allow 3 to 10 working days for delivery, however we are still dependant on the postal services. Kind regards, Jessica, Petit-Fernand
2
/5
★★☆☆☆
Unfortunately the stickers arrived really late (12 days)
Invité
Translated review
Answer from Petit-Fernand
Hello, We are sorry to hear that your order has arrived late. Unfortunately, we have no control over the postal service, but we are still pleased that your order has arrived. We hope you enjoy our products. Have a nice day, Elise, EsIstMeins
3
/5
★★★☆☆
I loved the site, very easy to order, but I still have not received my order and where to see where it is?
Invité
Translated review
Answer from Petit-Fernand
Hello. We're sorry that you still haven't received your order. I will contact you this morning to give you more information! We are always available to help you. Luce C-MonEtiquette
2
/5
★★☆☆☆
Concern the labels do not hold i left 72h before washing at 30 ALL AND PART, and not practical that sticks directly on the labels i would prefer the one to iron but good
Invité
Translated review
Answer from Petit-Fernand
Hello. I'm sorry to hear that you are not entirely satisfied with our products. I will contact you in the morning to discuss the situation with you. Please note that we also sell iron-on labels! We remain available to help you. Have a nice day? Luce C-MonEtiquette
2
/5
★★☆☆☆
I have already purchased from this site but I am not completely satisfied. I bought 2 races for my son which are extremely difficult to open and close. They are already damaged after 1 year of use. I lost the cap of the gourd I sent a msg via Instagram never answered! So I had to buy another 8euros!!!! Knowing that the gourd costs almost 18euros! When the labels to stick to clothes it does not hold either! I won't order from them anymore!
Orelie
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Answer from Petit-Fernand
Hello. I'm sorry that you are not entirely satisfied with our products. I will contact you in the morning to see what can be done. We remain available to help you. Have a nice day? Luce C-MonEtiquette
2
/5
★★☆☆☆
Hello I can't give my opinion because I haven't received my labels yet, is this normal?
Invité
Translated review
Answer from Petit-Fernand
Hello Fahima, We're sorry to hear that your order did not arrive. We have contacted you by email in order to find the best possible solution to your problem. Have a nice day, Léa C-Monetiquette
2
/5
★★☆☆☆
Very long shipping, stickers do not deliver what is promised
Julia B.
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Answer from Petit-Fernand
Hello Julia. We are very sorry that you are not satisfied. The labels should not come off if all instructions have been followed correctly. Please contact customer service and describe the problem so that we can find the best solution for you. With kind regards, Ana
3
/5
★★★☆☆
Overall designing and purchasing was great. However, the stickers were delivered in a paper envelope on a rainy day, therefore the envelope was soaked and so was the book the stickers came in. Maybe in future you change your packaging to plastic or maybe coat the book in a plastic layer.
Shahaji
Answer from Petit-Fernand
Hello, we are sorry that your order was delivered like this. We do try to limit plastic use when shipping our products which is why your order arrives in a simple paper enveloppe. However, we will send your order back to you since we do not want you to be unable to use your stickers! Have a nice day ? Luce Petit-Fernand
3
/5
★★★☆☆
I loved being able to personalize the labels with my son's favorite colors and characters. The Maternelle kit is complete and I quickly received my order. The only downside is that the iron-on labels for the clothes don't hold up very well after a first wash, and half of them came off. ?? The rest of the labels (objects...) are perfect.
Invité
Translated review
Answer from Petit-Fernand
Hello Sarah, Our customer service has contacted you by email so that we can find a solution to your problem. Have a nice day? Léa
2
/5
★★☆☆☆
It has arrived more than a month late and with the stickers mixed up from two children. All in all the stickers are the ones I like the most and have good quality.
Invité
Translated review
Answer from Petit-Fernand
Good morning, We regret this delivery anomaly by Correos and we apologize for this error. Your packs should have arrived separately. We hope that in spite of everything, our products will meet your expectations. Good day, Camille Petit-Fernand
3
/5
★★★☆☆
Disappointed with the personalized canvas bag, a bit expensive for so little! Doesn't seem to be very high quality. To be seen in time
Megane
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Answer from Petit-Fernand
Hello and thank you for your feedback. Our natural cotton bag is made to last, so don't worry! We invite you to refer to the bag's 'Care and Use' tab on our site to find out the best way to enjoy your bag for as long as possible! Have a nice day? Luce C-MonEtiquette
3
/5
★★★☆☆
Unfortunately, the labels are not what I expected, some of the plastic from the printout is stuck to them and is difficult to remove.
Jessica S.
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Answer from Petit-Fernand
We're sorry to hear about the problem with the labels. We would love to find out more details about the email and provide a solution for you! LG, Ana