/10
★★★★★
based on 126956 reviews published
★★★★★
based on 126956 reviews published
Latest negative customer reviews
1
/5
★☆☆☆☆
As I write, I still have not received my order, nor any proposal from the after-sales service to respond to this situation, apart from emails containing surveys to find out if I am satisfied with their services.
Fleur
Translated review
Answer from Petit-Fernand
Hello. We're very sorry that you still haven't received your order. I will contact you this morning to discuss what solutions I can offer. We are always available to help you. Luce C-MonEtiquette
1
/5
★☆☆☆☆
I have not received my order after almost a month.
Miriam
Translated review
Answer from Petit-Fernand
Hi Miriam, we have sent you an email to help you as soon as possible. It is a postal anomaly, because your order should have arrived. Good morning, Sandra Petit-Fernand
1
/5
★☆☆☆☆
Ordered for 3 children, 50 labels for each name. The labels for one of the children were mixed into the pack for each of the other 2 (20 in one, 30 in the other). Very disappointing for the target audience, i.e. children.
Caroline Trichot
Translated review
Answer from Petit-Fernand
Hello, We're sorry to hear that your order is not to your complete satisfaction. Unfortunately, for ecological and practical reasons, we only separate the labels when you buy packs. Very nice day to you, Cmonetiquette
1
/5
★☆☆☆☆
The product I have no idea if it is of quality, since August 10 I placed the order I am still waiting for it to arrive. The product may be 10, but the service is terrible, so it doesn't pay off. If someday the order arrives I will tell you....
Mapi Romanos
Translated review
Answer from Petit-Fernand
Good morning, We are sorry for this delivery anomaly by Correos. We have contacted you to help you. Good morning, Camille Petit-Fernand
1
/5
★☆☆☆☆
My order has not yet arrived since August 9.
Mal
Translated review
Answer from Petit-Fernand
Good morning, We are sorry to hear that you have to wait so long to receive your order. The second shipment we sent you should arrive next week. Good morning, Camille Petit-Fernand
1
/5
★☆☆☆☆
I still haven't received anything, so it's difficult to leave a review?
Rahima Ben Berkane
Translated review
Answer from Petit-Fernand
Hello, We're sorry to hear that you still haven't received your order. Our customer service has contacted you by email in order to help you as much as possible. Have a nice day, Cmonetiquette
1
/5
★☆☆☆☆
I really like the product, too bad I never got it ...
Laura T.
Translated review
Answer from Petit-Fernand
Good morning Laura, we are sorry for this shipping anomaly by postal services. We have sent you an email to find a solution. We remain available and wish you a good day. Alessio, Petit-Fernand
1
/5
★☆☆☆☆
I have not received my parcel.
Invité
Translated review
Answer from Petit-Fernand
Hello, We're sorry to hear that you still haven't received your order. Our customer service has contacted you by email to propose a solution to your problem. Have a nice day, Cmonetiquette
1
/5
★☆☆☆☆
The package never arrived and I claimed it several times telling me that there is a deadline. It arrived that day and never arrived. I have been sent to another address and to date nothing has arrived and it is already at the limit. I was very disappointed because I had heard very good things about petit-fernand.
Cristina Bermell Montero
Translated review
Answer from Petit-Fernand
Good morning, We are very sorry for this situation. Your second shipment should reach you at the beginning of next week at the latest with Correos. Good morning, Camille Petit-Fernand
1
/5
★☆☆☆☆
Sorry, I received labels with Lucas's first name instead of louise.
Bourlion
Translated review
Answer from Petit-Fernand
Hello Maryline, We're sorry you still haven't received your order. Our customer service has contacted you by email in order to help you. Have a nice day, Cmonetiquette
1
/5
★☆☆☆☆
I still haven't received my order, even though it was shipped on August 14th. Today is 30/08, 5 days before the start of the school year?
Erell De Vadder
Translated review
Answer from Petit-Fernand
Hello, Following our exchange, I can confirm that we have proceeded with the refund as planned. We wish you a nice day, Cmonetiquette
1
/5
★☆☆☆☆
I still haven't received my order. And there is no parcel tracking.
Invité Ernoux
Translated review
Answer from Petit-Fernand
Hello Amandine, We are sorry to hear that you have not received your order. We have contacted you by email to propose solutions to your problem. Have a nice day, Cmonetiquette
1
/5
★☆☆☆☆
We didn't receive the order 2 days before school started! I've written to you but haven't heard back! It's been almost 15 days. Usually no problem, but I just don't get it!
Deborah
Translated review
Answer from Petit-Fernand
Hello Déborah, We're sorry to hear that you still haven't received your order. Our customer service has contacted you by email in order to help you. Have a nice day, Cmonetiquette
1
/5
★☆☆☆☆
Very disappointed! I thought I'd avoid the chore of making labels (paper and tape) as I do every year, so I ordered the "standard" labels. In the end, they didn't stick to the pencils and I had to tape them to make them stick - a waste of time and money - I won't be getting them back!
Cliente
Translated review
Answer from Petit-Fernand
Hello, We're sorry to hear that your order is not to your complete satisfaction. Please contact our customer service so that we can provide you with a suitable solution. Have a nice day, Cmonetiquette
1
/5
★☆☆☆☆
I still haven't received my order
Invité
Translated review
Answer from Petit-Fernand
Hello, We're sorry to hear that you still haven't received your order. Our customer service has contacted you by email in order to find a solution to this problem as soon as possible. Have a nice day, Cmonetiquette
1
/5
★☆☆☆☆
The order took a very long time.
Paula
Translated review
Answer from Petit-Fernand
Good morning Paula, We are sorry that the post office took so long to deliver. However, we hope you like our products. Good day, Camille Petit-Fernand
1
/5
★☆☆☆☆
Misinformed the labels I ordered were supposed to be for school items I can't even put them on a pen too big
Invité
Translated review
Answer from Petit-Fernand
Hello Adeline, We're sorry to hear that you're not entirely satisfied with your order. Our customer service has contacted you by email to help you find a solution. Have a nice day, CMonetiquette
1
/5
★☆☆☆☆
There is no greaseproof paper in the label pack.
Vb
Translated review
Answer from Petit-Fernand
Hello Victoria, I'm sorry to hear that you have received an incomplete order. Our customer service department has contacted you by email in order to send you back the missing part as soon as possible. Very nice day to you, CMonetiquette
1
/5
★☆☆☆☆
Labels received from another person. No commercial gesture and it was impossible for me to receive the new order on time. They claimed a postal error when in fact they had written my name and address on the envelope with the wrong labels inside... So it can't be a postal error.
Gamze Kurtulus
Translated review
Answer from Petit-Fernand
Hello, We are sorry to hear that our customer service did not meet your expectations. Our customer service has contacted you by email in order to find a solution that would suit you better. Have a nice day, CMonetiquette
1
/5
★☆☆☆☆
I never received my order, nor did you respond to the e-mails I sent asking for explanations.
Maria García Garcia
Translated review
Answer from Petit-Fernand
Hello, We have contacted you to help you as soon as possible. Hello, Camille Petit-Fernand
1
/5
★☆☆☆☆
I have not received the labels
Alberto Quero
Translated review
Answer from Petit-Fernand
Good morning, We are sorry for this delay on the part of the Post Office. We will contact you today to help you. Hello, Camille Petit-Fernand
1
/5
★☆☆☆☆
I ordered my daughter's labels 15 days ago! I still haven't received them! Of course, the sample has been taken, and I still don't have any labels! I'm very disappointed!
Juliette Baracco
Translated review
Answer from Petit-Fernand
Hello Juliette, I'm sorry to hear that you still haven't received your labels. Our team has just contacted you by email in order to bring you a solution as soon as possible. Have a nice day, CMonetiquette
1
/5
★☆☆☆☆
I haven't received the right labels, I was told I would receive them before the start of the school year and I still haven't received them ????
Gaelle Manola Saroléa
Translated review
Answer from Petit-Fernand
Hello Gaelle, Following our exchange, I can confirm that your order has been reshipped and will be delivered as soon as possible. Have a nice day, CMonetiquette
1
/5
★☆☆☆☆
My order still hasn't arrived since August 15!
Invité
Translated review
Answer from Petit-Fernand
Hello. We're very sorry that you still haven't received your order. I will contact you this morning to discuss what solutions I can offer. We are always available to help you. Luce C-MonEtiquette
1
/5
★☆☆☆☆
I still haven't received my labels!
Melani
Translated review
Answer from Petit-Fernand
Hello. We're very sorry that you still haven't received your order. I will contact you this morning to discuss what solutions I can offer. We are always available to help you. Luce C-MonEtiquette
1
/5
★☆☆☆☆
I am not happy because I placed an order on August 5th and it did not arrive, they had to send me another one last week and it still has not arrived yet.
Invité
Translated review
Answer from Petit-Fernand
Good morning, We are sorry for this situation. Your second shipment will arrive next week. Good morning, Camille Petit-Fernand
1
/5
★☆☆☆☆
Shipped August 15 And still nothing received!!! School has started and still no sticker !!!
Deniz Ersin
Translated review
Answer from Petit-Fernand
Hello. We are very sorry that you have not yet received your order. I can confirm that your order will be returned to you as soon as possible. We remain available to help you. Luce C-MonEtiquette
1
/5
★☆☆☆☆
I never received your parcel, your e-mail replies are automatic and do not answer my question.
Stéphanie Collet
Translated review
Answer from Petit-Fernand
Hello. We're sorry that you still haven't received your order. Please check our most recent email to let us know your decision. We are always available to help you. Luce C-MonEtiquette
1
/5
★☆☆☆☆
I did not receive my order
Invité
Translated review
Answer from Petit-Fernand
Hello. We're very sorry that you still haven't received your order. I will contact you this morning to discuss what solutions I can offer. We remain available to help you. Luce C-MonEtiquette
1
/5
★☆☆☆☆
I did not receive my labels, I asked by mail if it was normal or not, I have no return....
Cp
Translated review
Answer from Petit-Fernand
Hello. We're sorry you still haven't received your order. I see that we replied to your email a few days ago but I will contact you again this morning. We remain available to help you. Luce C-MonEtiquette