Reviews Petit-Fernand

Order well placed but very disappointed that just after my order it passed an offer at -20% that I could not benefit.

The shipping time was not met. The labels for marking items are smaller than what I ordered.

Order not received. However, efficient and friendly customer service. My order was returned at no extra cost

As much as I would have given them 5 stars with last year's labels, I'm a bit disappointed here. I washed clothes that had been labeled several days before, and the labels came off and stuck elsewhere, on other clothes. It did it for 2 labels, I hope the others will hold.

Relatively fast delivery, but it's a real bummer when you order 2 different names, which are then stapled together in a colorful mess and you have to painstakingly take everything apart. If they were both gifts, then only one could receive the stickers and one the "cover sheet". There's definitely room for improvement...

Shipping has taken 10 days for every order so far.

Hello, the labels are a bit large for pencils and small materials.

Original gift but poor presentation

I've been ordering your labels for years, but lately I've noticed that the quality isn't as good. They come off the markers. Which is a shame, because that's the main use I have for them. I have to add sticky paper around the labels to hold them in place...

I have not yet received my order

I've been waiting almost 3 weeks for my order and I still haven't received anything. This is not normal (the post office has been very inefficient these last few weeks).

Hello, I thought the labels were made of fabric, like plasters, to adhere better to clothes, but in fact they are simply stickers, a little disappointed.

The labels are nice and the service fast. It's a pity that the kindergarten pack doesn't offer the self-adhesive labels option only if you're not interested in iron-on labels.

The label comes off after the first wash. This is the second year I've bought from you and the problem is still the same... Despite the fact that the product has been left to rest before washing. The first time I thought I'd come across a bad booklet, but obviously your labels aren't made to last much longer than the last time I bought from you.

A little disgusted I wanted labels that stick by hand and not iron because more work but ...

Surprised because I ordered for 3 children, and I received only 1 booklet with all the children. 2 children are mine, the 3rd is a friend it was for a gift. So I had to cut out the little boy's plates from the booklet. In short, average for a gift.

I placed my order on 07/07 and to this day I still have not received my order although it is normally quicker. My order number is 1002951693. I hope I will receive it soon...

Disappointed by the labels that come off, I just prepared the markers and pencils for the start of the school year and a week later I had to tape everything back on.

I'm missing the paper for the plate, they were badly stapled and are badly die-cut, when removed from the sheet, they are quite damaged.

The labels are great. My first delivery was probably lost at the post office. Instead of checking this directly when I asked, I was told to use the link to track my shipment. However, I had already stated in my inquiry that the link was not working. Not ideal customer service. I had to write 5 emails before they took care of my problem and looked into it.

I like the labels, but the children's bottles don't have very good stoppers. The original caps were broken, so I recommended two new ones a year ago. Unfortunately, the caps didn't close. I asked for new ones, they confirmed it, but both caps were lost in shipping apparently... Now, a year later, I've recommended the same stoppers again, as we like gourds, but I'm afraid they won't last long. It's a shame...

Label very good, but I ordered 2 packs for 2 different kids and the 2 packs are mixed up. Sometimes in one and sometimes in the other. When we put the same color labels for 2 boys. Guaranteed waste of time! I'm going to unhook everything and redo it, but hey...

I ordered thermoadhesive labels for my daughter but they arrived late, my daughter left and the labels arrived after she left, which was July 12 I had ordered them on June 26. Now I have the labels but I don't need them anymore.

Fast and careful delivery, quality labels. No forgotten order this time... But I'm still disappointed that I never received a return or refund for my previous order, even though they forgot to place it. Unprofessional customer service.

I have ordered labels before and been happy with the quality, however, my most recent order the labels were not as clearly printed, the white font had bleeding/ smudging from the blue background. When I contacted customer service they stated it was not obvious from my photo (perhaps images are compressed when uploaded because I can clearly see it) and it was because the font was different from my previous order. I would expect the same level of print clarity from all font choices. I was not offered a reprint or refund but a discount off further purchases. With the risk of the same thing happening again I will buy from elsewhere in future.

I ordered 2 kindergarten packs with different names; for 3 different families and you mixed up the 2 names in the notebooks; I can't tell you how disappointed the 2 little girls were when they opened ...

Great product (self-adhesive labels for clothes) but supposedly fast delivery ( 42-48h with an extra charge of 10 euros) and unfortunately this was not the case. First time we've been disappointed by the service!

I find the result blurred, although I wasn't disappointed with my first order.

Efficient delivery of compliant products

We have been loyal for years, but this time, the thermal stickers are of poor quality, they peeled off in the first wash. I do not recommend them

Delivery unfortunately did not arrive. Nevertheless, quick refund.

I have purchased several times from your site but lately I am not finding it as good as initially.... The adhesive labels tend to lift very easily while the ones to put on with the iron after the first few washes discolor

I received the labels half-tied in the notebook, not very presentable I think and especially not practical.

Disappointed, I tried another brand last year which is much better, more pleasant and above all cheaper with better quality, I won't be coming back to you.

Took a long time for then to be delivered They were also alot smaller than I was expecting overall was a bit disappointed Clear labels but not what I was after

It's useful to be able to buy a bottle stopper on its own. Unacceptable to have a compulsory minimum order. It encourages people to buy without needing to (for my part, I was 1 euro short of the minimum). The bottles are beautiful, that's for sure. On the other hand, at the slightest impact, the enamel splinters, which is normal, but it's a shame for items intended for children not to have a more suitable coating. Fast delivery.

The water bottles and lunch boxes are very pretty, but I'm disappointed that the drawings and the name are stickers. My daughter already has a friend who has started taking them off. Otherwise, fast delivery, well packaged.

The delivery did not go well, I paid for delivery in 24 hours, but it took at least 5 days to receive it. Delivery is expensive

I was sent someone else's labels that I can't use. I finally got the labels I ordered. I would like to order again, but now I'm stuck with labels I can't use or give away, so they will be going in the bin.

I'm disappointed, it's been 2 times I've ordered from you and 2 times I've received iron-on labels when I wanted stickers.