Reviews Petit-Fernand

UPDATE: 14.8.23 Customer service has contacted me. I have asked for my delivery to be sent to me by express, as I can't wait another 14 for an order. Unfortunately, my request could not be granted! I now have my money back. But I am disappointed. I would have preferred the goods as they are really great. A real shame! And of course it's very easy to blame everything on the German postal service. Perhaps the French postal service also makes mistakes 😉 It's impossible to trace where the error lies, as the parcel is sent without tracking. I ordered on 31.7. According to the system, my order should arrive on 5.8. However, it also said that it could take up to 10 working days. I wonder how that can be? So I haven't received an order to date and have already contacted customer service after the 10 working days have expired. I received a standardized email. I contacted customer service again today. I will definitely use a different provider next time! School has been in session for a week and the teacher is causing me stress. You really don't need something like that.

Delivery far too slow - not at all clear dispatch is outside of UK Actual stickers are good when they eventually arrive

The labels are great, but unfortunately they weren't protected enough during delivery, and the dampness damaged the notebook.

I haven't received my order yet, so I'll give you my opinion.

The delivery was a disaster! Pay 10 to receive the product in 24 hours, I received it 5 days later ...

This time when we ordered, things went smoothly, we couldn't change the typeface.

Actually all good, only the shipping took a while.

Not received order placed 26th July

Quality products saving me time. Fast delivery. Point for improvement: it would have been nice to receive the booklets of labels sorted by child, especially when you have several children and the labels are all mixed up, it's really not practical. Thank you for taking my opinion into account for next year's order?

Never received order

An error in the first name on part of the booklet (sibling inversion)

Took longer than expected for delivery. Needed to send a few e-mails as I was beginning to panic. This item was for my holiday, unfortunately it didn't come in time.

Too bad the notebooks are no longer separated for each first name and last order my notebook was damaged.

I think it's a shame that the personalization is just a sticker. I was expecting something else.

I wasn't aware that I would have to pay taxes for the product when entering Switzerland.

Product quality and choice are perfect. However, delivery took an extremely long time (2 weeks).

I think school supply labels are too big

I'm a little disappointed by the rendering, which doesn't match the original simulation (there's a nice font difference between the first and second lines on the final product). It's a shame, because the labels are really pretty otherwise.

I haven't received my parcel and they keep telling me the same thing and slightly different.

The labels look great, there's plenty to choose from, but there's a BIG BEMOL over time, despite all the precautions I take to install the labels on the garments according to the instructions, IT DOESN'T LAST OVER TIME... After 2 washes, it's all gone, a real shame...

The labels don't stick very well, which is a shame... The same goes for clothes... Either I'm in bad luck because I'm told it's not normal at customer service...

The quality of the labels has been declining for some time. Despite the fact that we follow the instructions for applying and waiting, a large number are gone after the first wash!

The labels do not wash off. Impossible for me to recommend

For the price of the pack, I would have liked more small pencil labels.

I placed my order as it was estimated to arrive by the estimated date, but it did not arrive by that date so I cannot use it and I had to look for an alternative. However, I have to say that the customer service team was very responsive to my questions and resolved the incident.

I think the labels are really nice. The thing is, some of them come off easily.

I purchased the labels because they were guaranteed to be shipped by July 22, instead they arrived on the 24th after I no longer needed them

Very nice labels and fast delivery. On the other hand, it's very difficult to peel off the small labels (mini format) to stick on objects. No problem with other formats, but this one is a real pain. I had the same problem last year. It's a pity, because it wastes time and is a bit discouraging.

Hello, trustworthy site, but it's a shame we can't put more characters for people with long names.

Labels have an error

Product is fine but delivery took over a week

Pen labels are very difficult to remove

I've been getting labels from you for 5 years but with the previous order I encountered a problem. the adhesive clothing labels hardly came off the envelope you sent , it took minutes before I could do it and when I could it all remained ruined and folded. still I redo the order giving you confidence. hope for the best

I've been ordering for several years, but this year I was super disappointed with the item labels. They were much thinner go on the pencil and glued harder. Disappointed this year. On the other hand, I have nothing to say about the clothing labels.

I still haven't received my order...so I can't rate the product They have replied quickly to resolve the issue

Satisfied with the fast delivery and the self-adhesive labels are nice, but several of them stick to the backing and are therefore unusable.

I have already ordered the second time and now I was unfortunately not satisfied at all because not a sticker has stuck to the pens only the lunch box sticker stuck. Very disappointing this time, unfortunately

I received another customer's product and my order was also sent to a different address. But fast replacement and free of charge!

Self-adhesive garment labels do not wash off.

Wrong first and last names for both children