/10
★★★★★
based on 125984 reviews published
★★★★★
based on 125984 reviews published
Latest negative customer reviews
1
/5
★☆☆☆☆
Order has never arrived. I have contacted the company twice. And even though they say they contact you back within 48 hours they didnt. Very dissapointed as completely neglected and have no tags for my daughter.
Ewa D.
Answer from Petit-Fernand
Dear Ewa, we are sorry to hear that the post lost your order. We have offered you a new shipment and asked to confirm if the address you provided is correct. The customer service replied within 24 hours and we never had any confirmation since. Please, let us know what is the most suitable solution for you over the email. We are here to help you! Kind regards, Stacy
1
/5
★☆☆☆☆
Do not stick After this comment and send proof. C-monetiquette reacted very quickly and sexcuse of this anomaly. A solution has been found. Very good after-sales service
Marius
Translated review
Answer from Petit-Fernand
Hello, I'm sorry that you're not entirely satisfied with our products. I will contact you this morning to discuss the situation with you. Have a nice day? Luce C-MonEtiquette
1
/5
★☆☆☆☆
I have not received my order,placed on 31/07
Laura
Translated review
Answer from Petit-Fernand
Good morning Laura, we are sorry for this shipping anomaly by the postal service. We have refunded your order as requested. We remain available and wish you a good day. Alessio, Petit-Fernand
1
/5
★☆☆☆☆
Order placed on 09/08, supposedly shipped on 11/08, here we are on 23/08 and still nothing received!
Audrey
Translated review
Answer from Petit-Fernand
Hello Audrey, we're sorry about this delivery anomaly from the Post Office. I have just sent you an email to help you 🙂 Have a nice day, Sandra C-MonEtiquette
1
/5
★☆☆☆☆
I have not received the order after 20 days. I have written and no one responds. Very bad service.
Patricia Muñoz Rivas
Translated review
Answer from Petit-Fernand
Good morning Patricia, We are sorry for this situation. Your order will be shipped again as soon as possible. Good day, Camille Petit-Fernand
1
/5
★☆☆☆☆
Hello! We're back from vacation, but there are no parcels with stickers. You write what you sent, but nothing has arrived.
Invité
Translated review
Answer from Petit-Fernand
Hello. We're sorry you still haven't received your order. I see we sent your order back yesterday! We hope you will receive it soon! We are always available to help you. Luce C-MonEtiquette
1
/5
★☆☆☆☆
Order was dispatched 11 days ago still no sign. Contacted them and they have offered a refund or send again. I've opted for refund as I need it before school starts soon so will have to go elsewhere, its a shame as they had good reviews for quality.
Gemma C.
Answer from Petit-Fernand
Dear Gemma, thank you again for choosing us. We are sorry again that the postal services lost your order. We rely on the post same as you are and unfortunately we could not influence their delivery or delays. Everything that depends on us was offered to you and we hope you will give our labels another chance!
1
/5
★☆☆☆☆
Out of two books of labels, one did not bear my child's name!
Invité
Translated review
Answer from Petit-Fernand
Hello, I'm sorry you didn't receive your full order. I have just contacted you by email to help you! Have a nice day? Luce C-MonEtiquette
1
/5
★☆☆☆☆
Never arrived anything and they didn't answer the email
Francesca C.
Translated review
Answer from Petit-Fernand
Good morning Francesca, we are sorry for delay in shipment by the postal service. I have contacted you to find a solution. We remain available and wish you a good day. Alessio, Petit-Fernand
1
/5
★☆☆☆☆
The order says delivered and I.bo have received nothing, I try to contact them and they only send satisfaction surveys or delivery periods.
VerĂłnica
Translated review
Answer from Petit-Fernand
Good morning, We will contact you today to help you. Hello, Camille Petit-Fernand
1
/5
★☆☆☆☆
As I haven't received my order yet, I can't really give my opinion. Is it being delivered?
Maud Bouillet
Translated review
Answer from Petit-Fernand
Hello. We're sorry that you still haven't received your order. I can confirm that your order has been returned! We hope you will receive it soon! We remain available to help you. Luce C-MonEtiquette
1
/5
★☆☆☆☆
Still waiting for product to be delivered a month from ordering
Ct
Answer from Petit-Fernand
Hello Cathrin, I am sorry to hear there are some issues with the postal services and you haven't received your order yet. I have sent you an email to offer you further solutions. Kind regards, Jessica, Petit-Fernand
1
/5
★☆☆☆☆
I am still waiting for the order, since July 27th and I have placed the order, in the status it says that it has been delivered and here I have not received anything, my daughter is about to start school and I still don't have the stickers!
Viviana Garcia
Translated review
Answer from Petit-Fernand
Good morning, We are sorry for this delivery anomaly by Correos. We will contact you today to help you. Hello, Camille Petit-Fernand
1
/5
★☆☆☆☆
Very bad delivery time
Lara
Translated review
Answer from Petit-Fernand
Good morning Lara, we are sorry for delayed shipment by the postal service. I have contacted you to find a solution. We remain available and wish you a good day. Alessio, Petit-Fernand
1
/5
★☆☆☆☆
Order not received!
Cliente
Translated review
Answer from Petit-Fernand
Good morning, We will contact you today to help you as soon as possible. Hello, Camille Petit-Fernand
1
/5
★☆☆☆☆
The package was lost and I had to call to have it sent to me.
Gissela Mejia
Translated review
Answer from Petit-Fernand
Good morning, Your new order will be delivered next week by Correos. We are sorry for this anomaly. Good morning, Camille Petit-Fernand
1
/5
★☆☆☆☆
The order has not arrived yet and I ordered it a month ago.
Marinieves Fernández
Translated review
Answer from Petit-Fernand
Good morning, Your order has been shipped again on 18/08 so it will arrive next week. We are sorry for this situation. Good day, Camille Petit-Fernand
1
/5
★☆☆☆☆
Never received my delivery
Lucy A.
Answer from Petit-Fernand
Hello Lucy, I apologise there were some issues with the postal services and your first order didn't reach you. Following our email conversation, I have now sent a new shipment of your order ?? Hope you receive it soon! Jessica, Petit-Fernand
1
/5
★☆☆☆☆
I placed a first order and it didn't arrive and they sent me a new one and it hasn't arrived either.
Pat
Translated review
Answer from Petit-Fernand
Good morning, Your order has been shipped again on 15/08, it will arrive at the end of this week. We are very sorry for this anomaly on the part of the Post Office. Hello, Camille Petit-Fernand
1
/5
★☆☆☆☆
Incomplete order. Complained to customer service three times. After 10 days still nothing. Claim made on paypal. I do not recommend I will order elsewhere
Stephanie Vautrain
Translated review
Answer from Petit-Fernand
Hello. We're sorry that you still haven't received your order. I can confirm that your order has been returned! We hope you will receive it soon! We remain available to help you. Luce C-MonEtiquette
1
/5
★☆☆☆☆
Ordered on 30th July, it's 22nd August and haven't received my delivery. Contacted yourselves three times and no reply to anyt
Ehb18
Answer from Petit-Fernand
Hello Lucy, I am sorry to hear you contacted us and didn't get any reply from us! We usually strive to answer any queries as soon as possible. I have now contacted you by email to find a suitable solution for you. Looking forward to your reply! Kind regards, Jessica, Petit-Fernand
1
/5
★☆☆☆☆
Order placed on August 8, the deadline to receive it was August 21 and to date no order received I find myself 6 days before school without my labels site not serious!!!
Invité
Translated review
Answer from Petit-Fernand
Hello. We're sorry that you received your order late. I'm glad you finally received it! We'll be happy to help you. Luce C-MonEtiquette
1
/5
★☆☆☆☆
Hello, the second order I placed did not arrive, I don't know what happened but to this day I did not receive the order nor did anyone contact me. The order was scheduled to arrive on 7-8-2023.
Masu
Translated review
Answer from Petit-Fernand
Good morning, We are sorry for this delivery anomaly by Correos. We will contact you today to help you as soon as possible. Good morning, Camille Petit-Fernand
1
/5
★☆☆☆☆
I have not received my order N 2000945398. Even though I have claimed it, they have sent it again and I have not received it either.
Invité
Translated review
Answer from Petit-Fernand
Good morning, We will contact you to help you. Hello, Camille Petit-Fernand
1
/5
★☆☆☆☆
It took over two weeks to arrive was unhappy as needed stickers for brownie camp
Denise W.
Answer from Petit-Fernand
Hello Denise, we are so sorry there were delays with the postal services and your delivery took longer than expected. Hope you were satisfied with the product itself ?? Kind regards, Jessica, Petit-Fernand
1
/5
★☆☆☆☆
I have not received the stickers yet
Tamara Mateo Raygal
Translated review
Answer from Petit-Fernand
Good morning, We will be contacting you today to help you. Good morning, Camille Petit-Fernand
1
/5
★☆☆☆☆
The goods arrived with a printing error, after reporting I was told that it would be sent back correctly, but it never arrived
Chiara T.
Translated review
Answer from Petit-Fernand
Good morning Chiara, we are sorry for delay in shipment by the postal service. I have contacted you to find a solution. We remain available and wish you a good day. Alessio, Petit-Fernand
1
/5
★☆☆☆☆
I have received nothing. I have been waiting for my order since July 31 (21 days).
Olga Moradiellos
Translated review
Answer from Petit-Fernand
Good morning, We are sorry for this situation. We will contact you to help you. Hello, Camille Petit-Fernand
1
/5
★☆☆☆☆
I have not received my order
Carolina MĂ©ndez
Translated review
Answer from Petit-Fernand
Good morning, We will call you today to help you as soon as possible. Good morning, Camille Petit-Fernand
1
/5
★☆☆☆☆
I know what happened this past year two orders never received but they sent them back to me
Mademoiselle Albuquerque
Translated review
Answer from Petit-Fernand
Hello. We're sorry your order was delayed but we're glad we could help! Luce C-MonEtiquette