/10
★★★★★
based on 126951 reviews published
★★★★★
based on 126951 reviews published
Latest negative customer reviews
1
/5
★☆☆☆☆
Order placed on August 8, the deadline to receive it was August 21 and to date no order received I find myself 6 days before school without my labels site not serious!!!
Invité
Translated review
Answer from Petit-Fernand
Hello. We're sorry that you received your order late. I'm glad you finally received it! We'll be happy to help you. Luce C-MonEtiquette
1
/5
★☆☆☆☆
Hello, the second order I placed did not arrive, I don't know what happened but to this day I did not receive the order nor did anyone contact me. The order was scheduled to arrive on 7-8-2023.
Masu
Translated review
Answer from Petit-Fernand
Good morning, We are sorry for this delivery anomaly by Correos. We will contact you today to help you as soon as possible. Good morning, Camille Petit-Fernand
1
/5
★☆☆☆☆
I have not received my order N 2000945398. Even though I have claimed it, they have sent it again and I have not received it either.
Invité
Translated review
Answer from Petit-Fernand
Good morning, We will contact you to help you. Hello, Camille Petit-Fernand
1
/5
★☆☆☆☆
It took over two weeks to arrive was unhappy as needed stickers for brownie camp
Denise W.
Answer from Petit-Fernand
Hello Denise, we are so sorry there were delays with the postal services and your delivery took longer than expected. Hope you were satisfied with the product itself ?? Kind regards, Jessica, Petit-Fernand
1
/5
★☆☆☆☆
I have not received the stickers yet
Tamara Mateo Raygal
Translated review
Answer from Petit-Fernand
Good morning, We will be contacting you today to help you. Good morning, Camille Petit-Fernand
1
/5
★☆☆☆☆
The goods arrived with a printing error, after reporting I was told that it would be sent back correctly, but it never arrived
Chiara T.
Translated review
Answer from Petit-Fernand
Good morning Chiara, we are sorry for delay in shipment by the postal service. I have contacted you to find a solution. We remain available and wish you a good day. Alessio, Petit-Fernand
1
/5
★☆☆☆☆
I have received nothing. I have been waiting for my order since July 31 (21 days).
Olga Moradiellos
Translated review
Answer from Petit-Fernand
Good morning, We are sorry for this situation. We will contact you to help you. Hello, Camille Petit-Fernand
1
/5
★☆☆☆☆
I have not received my order
Carolina Méndez
Translated review
Answer from Petit-Fernand
Good morning, We will call you today to help you as soon as possible. Good morning, Camille Petit-Fernand
1
/5
★☆☆☆☆
I know what happened this past year two orders never received but they sent them back to me
Mademoiselle Albuquerque
Translated review
Answer from Petit-Fernand
Hello. We're sorry your order was delayed but we're glad we could help! Luce C-MonEtiquette
1
/5
★☆☆☆☆
Order never received......
Invité
Translated review
Answer from Petit-Fernand
Hello. We're very sorry that you still haven't received your order. I will contact you this morning to discuss what solutions I can offer. We are always available to help you. Luce C-MonEtiquette
1
/5
★☆☆☆☆
I have not received my order.
Invité
Translated review
Answer from Petit-Fernand
Good morning, We will contact you today to find a solution. Good morning, Camille Petit-Fernand
1
/5
★☆☆☆☆
Order never received and paid for
Invité
Translated review
Answer from Petit-Fernand
Hello. We're very sorry that you still haven't received your order. I will contact you this morning to discuss what solutions I can offer. We are always available to help you. Luce C-MonEtiquette
1
/5
★☆☆☆☆
My order never arrived despite its delivered status. I'm disappointed and I won't have any labels in time for my children's first day of school.
Aurélie Dv
Translated review
Answer from Petit-Fernand
Hello. We're very sorry that you still haven't received your order. I will contact you this morning to discuss what solutions I can offer. We remain available to help you. Luce C-MonEtiquette
1
/5
★☆☆☆☆
I haven't received my order, what should I do?
Laura Testud
Translated review
Answer from Petit-Fernand
Hello. We're very sorry that you still haven't received your order. I see that your order has been the subject of a postal return of which you have been notified. I will contact you this morning to discuss the solutions I can offer you. We remain available to help you. Luce C-MonEtiquette
1
/5
★☆☆☆☆
I have not received my order
Loulou Chouchou
Translated review
Answer from Petit-Fernand
Hello. We're very sorry that you still haven't received your order. I will contact you this morning to discuss what solutions I can offer. We remain available to help you. Luce C-MonEtiquette
1
/5
★☆☆☆☆
I placed an order on August 5th and I still haven't received anything.
Sophia
Translated review
Answer from Petit-Fernand
Hello. We're very sorry that you still haven't received your order. I will contact you this morning to discuss what solutions I can offer. We are always available to help you. Luce C-MonEtiquette
1
/5
★☆☆☆☆
I have not received my labels after 2 emails to try to find out what the problem is no response! No follow-up! I am very disappointed
Hup
Translated review
Answer from Petit-Fernand
Hello. We're very sorry that you still haven't received your order. I will contact you this morning to discuss what solutions I can offer. We remain available to help you. Luce C-MonEtiquette
1
/5
★☆☆☆☆
I haven't received my order yet and I placed the order in July.
Anna Rubau Geli
Translated review
Answer from Petit-Fernand
Good morning Anna, We are sorry to hear about this situation. We will contact you today to help you. Good morning, Camille Petit-Fernand
1
/5
★☆☆☆☆
Order NOT received
Invité
Translated review
Answer from Petit-Fernand
Hello. We're very sorry that you still haven't received your order. I will contact you this morning to discuss what solutions I can offer. We are always available to help you. Luce C-MonEtiquette
1
/5
★☆☆☆☆
I did not receive my order
Roy Julie
Translated review
Answer from Petit-Fernand
Hello. We're very sorry that you still haven't received your order. I will contact you this morning to discuss what solutions I can offer. We are always available to help you. Luce C-MonEtiquette
1
/5
★☆☆☆☆
Orders not received. Contact impossible!
Invité
Translated review
Answer from Petit-Fernand
Hello. We're very sorry that you still haven't received your order. I will contact you this morning to discuss what solutions I can offer. We remain available to help you. Luce C-MonEtiquette
1
/5
★☆☆☆☆
Didn't receive the article
Besa
Translated review
Answer from Petit-Fernand
Hello. We're very sorry that you still haven't received your order. I will contact you this morning to discuss what solutions I can offer. We are always available to help you. Luce C-MonEtiquette
1
/5
★☆☆☆☆
Order still not received! Same problems as last year. First shipment unsuccessful. I now find myself without a label for my son's first day of school. The order was placed at the end of July, so I was well in time to have them at the start of the new school year, but once again I'm not.
Vanessa
Translated review
Answer from Petit-Fernand
Hello. We're very sorry that you still haven't received your order. I will contact you this morning to discuss what solutions I can offer. We remain available to help you. Luce C-MonEtiquette
1
/5
★☆☆☆☆
My order hasn't arrived yet, but I've already received the invitation to leave my opinion that it's already arrived.
Steffi Pierret
Translated review
Answer from Petit-Fernand
Hello. We're very sorry that you still haven't received your order. I will contact you this morning to discuss what solutions I can offer. We are always available to help you. Luce C-MonEtiquette
1
/5
★☆☆☆☆
Order never arrived. Not even an apology from you just that I could take it up with Royal Mail if I wanted to, as you don't provide any tracking details, this would be almost impossible. Very poor customer service!!!
Tracey
Answer from Petit-Fernand
Hello Tracey, I am sorry to hear your order never arrived and you had a bad experience with our company! It is very unlike our company not to offer apologies or propose solutions as we always strive to offer solutions for our customers. For information, the option for a tracking order can be selected at time of the checkout for an extra £2. Do not hesitate to contact us again with your order number so we can help you better! Kind regards, Jessica, Petit-Fernand
1
/5
★☆☆☆☆
I have not received my order
Invité
Translated review
Answer from Petit-Fernand
Hello. We're very sorry that you still haven't received your order. I will contact you this morning to discuss what solutions I can offer you. We are always available to help you. Luce C-MonEtiquette
1
/5
★☆☆☆☆
Unfortunately, I never received my labels even though the order was marked "delivered" on the website. I reported this but unfortunately no solution was offered and my daughter is leaving for camp on Sunday 27th. I really needed my labels.
Alexia Richard
Translated review
Answer from Petit-Fernand
Hello. We're very sorry that you still haven't received your order. I will contact you this morning to discuss what solutions I can offer you. We are always available to help you. Luce C-MonEtiquette
1
/5
★☆☆☆☆
I never received my order!!! Customer service does not respond to your request Traceability says that the order is delivered when I have nothing in my mailbox . As a result, my daughter is starting school soon without name tags on her things!
Justine
Translated review
Answer from Petit-Fernand
Hello. We're very sorry that you still haven't received your order. I will contact you this morning to discuss what solutions I can offer you. We are always available to help you. Luce C-MonEtiquette
1
/5
★☆☆☆☆
Order never received !!!!
Invité
Translated review
Answer from Petit-Fernand
Hello. We're very sorry that you still haven't received your order. I will contact you this morning to discuss what solutions I can offer. We are always available to help you. Luce C-MonEtiquette
1
/5
★☆☆☆☆
Font is much too small.
Invité
Translated review
Answer from Petit-Fernand
Hello, We are sorry to hear that the font on the stickers is too small. We have contacted you this morning so that we can offer you a solution. Have a nice day, Elise, EsIstMeins