/10
★★★★★
based on 125972 reviews published
★★★★★
based on 125972 reviews published
Latest neutral customer reviews
3
/5
★★★☆☆
Responsive and commercial service. The negative side is not C-mon-etiquette but the Chrononpost delivery service which did not deliver my parcel as planned. So I went to the Chronopost site to pick up my parcel.
Myriam
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Answer from Petit-Fernand
Hello Myriam, Thank you for your positive comment about our company? We are sorry to hear that chronopost did not deliver your package as expected! Jessica C'mon étiquette
2
/5
★★☆☆☆
It took me almost 1 week to receive my order, so I didn't need it when the time came?
Invité
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Answer from Petit-Fernand
We apologize for the delay in delivery. Have a nice day, Sandra C-MonEtiquette
3
/5
★★★☆☆
I liked the principle, the self-adhesive clothing labels work very well. But iron-on labels don't hold. You have to do it several times. It's just not practical.
Invité
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Answer from Petit-Fernand
Hello Aurélie, please contact our Customer Service (via the contact form on our website) with a photo of the labels, so that we can help you. Good day, Sandra C-MonEtiquette
2
/5
★★☆☆☆
Extremely long delivery time, order placed on June 1 and received on June 14
Alyson Tedeschi
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Answer from Petit-Fernand
Hello Alyson, we're sorry about the delay with the post office. Have a nice day, Sandra C-MonEtiquette
2
/5
★★☆☆☆
Very good product but received 2 weeks after ordering!!!! My son has already returned from the trip I ordered!
Fanny
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Answer from Petit-Fernand
Hello Fanny, we're sorry for the delay. Have a nice day, Sandra C-MonEtiquette
3
/5
★★★☆☆
Good quality labels and fast shipping. Good follow-up communication with the customer. Big downside concerning the water bottle, whose cap is extremely difficult to close. When I spoke to other parents, they confirmed my feelings. They have bought elsewhere and I agree with them. I don't recommend buying water bottles.
Tg
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Answer from Petit-Fernand
Hello Tiphaine, we have just contacted you by email to help you. Have a nice day, Sandra C-MonEtiquette
3
/5
★★★☆☆
Very happy with the order but less so with the reception, the choice, illustrations and materials are good but not adapted to my son's age. Gourd with a stopper that even an adult has trouble clipping and heavy! not practical! and lunch box too heavy with the ice bread! I had equipped myself for school picnics but in the end too much weight for my son of 4 years. So I'm keeping it for our family outings.
Eva Dehlinger
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Answer from Petit-Fernand
Hello Eva, we'd like to thank you for all the valuable information you've given us to help us improve our products. Have a nice day, Sandra C-MonEtiquette
3
/5
★★★☆☆
Lots of choice when it comes to labels. Beautiful motifs and colors. Fast shipping. But unfortunately the labels often come off during washing.
July
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Answer from Petit-Fernand
We are sorry to hear that your labels are peeling off - of course this should not happen! Can you please let us know exactly where you have attached the labels and provide a picture of the problem. This will help us to better understand the problem and help you further. We are waiting for your reply, have a nice day! Ana
3
/5
★★★☆☆
I've been ordering from your site for 1 year. I had no problems with my 1st order, but since then I've noticed a deterioration in the quality of the plastic covering the labels. It either rips off when the label is attached to the tag, or it comes off completely on shoe labels after only a few days.
Helene Hourblain
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Answer from Petit-Fernand
Dear Hélène, we invite you to contact us to help you find a solution. All the best, Sandra C-MonEtiquette
3
/5
★★★☆☆
The delivery was very fast
Madoti
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Answer from Petit-Fernand
Many thanks for the rating!
3
/5
★★★☆☆
I ordered 2 personalized water bottles, in the first parcel I received only one, I made a complaint and in the second parcel I received the same water bottle but without stopper, and finally after my second complaint I received the second water bottle ordered. After fast and careful dispatch, reactive after-sales service but a pity.
Camille Galland
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Answer from Petit-Fernand
Hello Camille, we apologize for any errors on our part. Have a nice day, Sandra C-MonEtiquette
3
/5
★★★☆☆
Following my order, I'm a little disappointed with the rendering. The design (squirrel) is not well printed, it does not stand out much.
Invité
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Answer from Petit-Fernand
Hi Laurie, I've just left you a voicemail to help you, and better understand your request. All the best, Sandra C-MonEtiquette
2
/5
★★☆☆☆
The product ordered did not arrive. After reporting the problem the refund arrived quickly.
Luigi
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Answer from Petit-Fernand
We apologize for this delivery anomaly. Good day, Sandra Petit-Fernand
3
/5
★★★☆☆
Unfortunately my order was so small
Unknown
Answer from Petit-Fernand
Hi, thank you for the review. Can you please precise what do you mean by this over the email? Kind regards, Stacy
2
/5
★★☆☆☆
Unfortunately not waterproof and keep coming off
C.m
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Answer from Petit-Fernand
We are very sorry to hear this. Something like this should not happen. Can you please email us how hot your dishwasher was and any other relevant details? We will try to find a solution after your reply. MFG, Ana
2
/5
★★☆☆☆
I had chosen a black spider logo and to my great surprise the logo is all white so you can't see anything disappointed
Audrey Fauvel
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Answer from Petit-Fernand
Hello Audrey, we've just sent you an email to help you understand your request. Have a nice day, Sandra C-MonEtiquette
3
/5
★★★☆☆
Modern labels that stick really well. You can choose different styles. I don't find iron-on labels useful. The primary pack is good but I find the price a bit excessive (2 children so 2 packs) it would be nice to have a promo for that. I recommend
Serena Souissi
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Answer from Petit-Fernand
Hi Serena, for your information, from 2 packs purchased, you get 15% immediately 🙂 Have a nice day, Sandra C-MonEtiquette
2
/5
★★☆☆☆
Very disappointed by my last order, my first experience had been perfect but this time I received my labels all blurred and with a big delay in shipping ... too bad.
Maurine Costa
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Answer from Petit-Fernand
Hello Maurine, we're sorry about this? Can you send us some photos? I've just sent you an e-mail. Good day to you, Mathilde
2
/5
★★☆☆☆
Hello, the last labels did not stick once put in the machine.
Mel
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Answer from Petit-Fernand
Hello, you ordered self-adhesive labels for objects. Or is this another order? I'll send you an e-mail to clarify the matter. Have a nice day, Mathilde
3
/5
★★★☆☆
Unfortunately, the labels are too big for me
Invité
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Answer from Petit-Fernand
We are sorry to hear that the labels are too large. The size you ordered is 28x13 mm. Can you please give us more details about where you applied the labels so that they no longer fit? LG, Ana
3
/5
★★★☆☆
Really too small not visible enough in case of loss otherwise the dising was perfect Gift price
Invité
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Answer from Petit-Fernand
Hello Marie-Alice, we invite you to contact us by email or phone to better understand your request. Good day, Sandra C-MonEtiquette
3
/5
★★★☆☆
The products are great. The processing is also very good. What is annoying, however, is the pressure to leave a review. It's annoying!
A.b.
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Answer from Petit-Fernand
Hello and thank you for your order with us! The rating was not mandatory, if you want you can remove it 🙂 LG, Ana
3
/5
★★★☆☆
It was not clear in the advertisement that the goods come from France and therefore the postal delivery time is quite long.
Baerbel H.
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Answer from Petit-Fernand
Thank you for your feedback. We are indeed producing the labels in France with the different shipping options. For the standard delivery that you choose, it should be 2-8 working days. We are sorry if it was too long to wait.
3
/5
★★★☆☆
Nice, high-quality iron-on and self-adhesive labels, although I think we used to have more choice in fonts, colors and emojis.
La Fille Internaute
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Answer from Petit-Fernand
Hello Sophie, thank you very much for your feedback. I've just contacted you by email to discuss and find out more about your request. Have a nice day, and thank you for your trust. Sandra C-MonEtiquette
2
/5
★★☆☆☆
Very long waiting time, never happened to us before. Ordered the goods on 29.04.3023, transferred the money on 05.05.2023, the goods were sent on 10.05.2023 (3-10 working days) and I still haven't received the goods today (31.05.2023). This doesn't make me all that happy.
Nina
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Answer from Petit-Fernand
Good morning, we are sorry if the delivery took longer this time 🙁 We have not changed anything on our part. Have you received the goods in time? I will send you an e-mail shortly
3
/5
★★★☆☆
The labels were difficult to remove from the backing. After complaint + photos, the product was replaced and reshipped free of charge. That's all very well, but I didn't get the correct labels until 10 days later, which made it difficult for me to put them on the garments they were intended for.
Marie T
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Answer from Petit-Fernand
Hello Marie, we apologize for this cutting anomaly. Have a nice day, Sandra C-MonEtiquette
3
/5
★★★☆☆
Good day, I placed an order 4 years ago and I liked the labels, I ordered them again but, they did not arrive. I am waiting to receive them again free of charge, therefore, I cannot give my opinion yet. Regards.
Invité
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Answer from Petit-Fernand
Hi Luz, let us know as soon as you receive them 🙂 Regards, Sandra Petit-Fernand
3
/5
★★★☆☆
The labels are easy to stick on and of good quality (I haven't washed the clothes yet), but a little difficult to peel off the display plate because the pre-cutting of the labels isn't quite right.
Dt
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Answer from Petit-Fernand
Hello Diane, we have just contacted you by email to help you 🙂 Have a nice day, Sandra C-MonEtiquette
3
/5
★★★☆☆
I made two successive orders because the interface was not clear. Apart from that, the products met my expectations.
Invité
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Answer from Petit-Fernand
We are surprised by your opinion because we send a confirmation email for each order. Very nice day, and thank you for your trust. Sandra C-MonEtiquette
3
/5
★★★☆☆
I had ordered a set as a gift and various things for myself. I was very surprised when the order arrived and was completely mixed up. Some sheets from the set were completely loose. I now have to unravel the two booklets, sort everything and re-staple so that the things that belong together are together. A lot of fiddling and time that I would have liked to have saved myself. Shipping also took quite a long time. Fortunately, the quality of the labels is good.
B.k.
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Answer from Petit-Fernand
Hello, we are very sorry and it should not have been 🙁 I will send you a private message right away so that we can find a solution. Have a nice day! Matilda