Reviews Petit-Fernand

Some labels peel off on 1st wash

Where is my order?

Very disappointed by the delivery time which was estimated at a short time and delivered too late, so I didn't need the labels I had to buy some elsewhere to be delivered much more quickly it's 10.50 euros that goes into the trash.

Water bottles are terrible quality. One arrived broken and had a terrible customer service experience trying to get a refund, which didn't happen. Very cheap quality and the iron labels have become so too.

I placed an order and in 12 days I did not receive it, I complained and they proceeded to return it. Nefarious service

Goods never arrived.....

It's been over a month since I ordered and I still haven't received anything...

I placed my order on the 13th January with my order being shipped on the 16th January and to date I am still yet to receive my order.

They take a long time to ship and to make. They arrived in 15 days

The order arrived 15 days late. I think this is a bad service that they should consider fixing.

I have not received my order. I have informed them and have not received a reply. I am very dissatisfied

I never received my order...

Late delivery 1 week wait

24 days to receive my order... I contacted by mail, I had a return but no commercial gesture !!! The labels on the other hand are of good quality, nothing to say about that!

Hello, I have already reported this. I was very disappointed by the form of communication concerning the shipping time of your products. You announce 48 to 72 hours, but in fact it's the time it takes to prepare your parcel, not the time it takes to receive your order. Maybe I'm stupid, but unfortunately that's what I realized when I wanted to order quickly, and it created frustration and disappointment because I didn't receive the labels in time for my son's Classe De Neige and I found myself having a lot of trouble labeling all his things. That's why I wouldn't recommend you.

I am disappointed I did not receive the right labels this one are to stick with the iron (or I wanted the other )that stick without the iron very disappointed

My order never arrived.

I didn't receive what I ordered! Despite messages left on my voicemail and on the evaluation tool, I was never contacted again. Move on, there are more serious competitors out there!

I've emailed your services 2 times because I hadn't received my order.

I never received the labels, and despite a message to notify the team, no response!

Still havnt received my order

Haven't received my order, ordered over 8 days ago. Didn't receive a tracking number as stated. Needed these before my son started nursery. And on the website it said 2-3 days shipping.

Really bad store,rude saleswoman aesthetically very ugly store,dangerous location because it is on the side of the road.

The gourd itself is a very good product, too bad the cap is of very poor quality. I'm on my second broken cap, which I really regret because I love the container and the personalization. But I can't spend all my time buying new caps at 8 euros (an excessive price given the lack of quality) all the time, so I'm forced to change brands.

Sticky, "branded" or "care advice" labels don't stick and wash off in the 1st wash. Very disappointed

Order never received

Order never arrived !!!

Ordered over a month ago and still haven't had it delivered

I've been a customer for about three years, and in mid-December I placed an order for labels. Since I still hadn't received anything in January, I sent an e-mail to find out what had happened, and they suggested that I see if my neighbors and friends hadn't received my order (a simple envelope, not a parcel). According to the site, it would have come from the post office...... And of course, unfortunately for me, I still haven't received anything!!!!

Order not received 2 times

Hello, last time I ordered labels for 3 different children, as a gift, and I received all 3 in the same booklet. I made photocopies of the instructions for the 3 moms, and detached the 3 packages, which was not presentable. Too bad

Not received Yet !

I NEVER received my order

Labels peel off in first wash

I am so disappointed with my labels this year. With four children I have used this company for years for my labels. However, the iron-on labels have changed since my last purchase. Despite following the updated instructions, all my labels have come off within three washes. Previously they have been indestructible and stayed on all year through weekly washing and tumble drying. I also wrote an e-mail with feedback but sadly received no response. I unfortunately be looking for a new provider due to the reduced quality.

Labels bought for 5 children, two of them for Christmas presents! The joy of the children when they discovered the pretty labels. The patience of having to wait 48 hours to be able to use the garment, then the big disappointment and tears when the princess labels didn't fit on the clothes! I already found the sale misleading because you have to stick the label on the label of the garment and not on the garment itself, but on top of that, it doesn't fit!!!! Big disappointment and I don't recommend it at all! It's a shame because I'm a foster parent, so I very, very regularly buy labels from a competitor. I wanted to change because the children had seen some nice designs and well, a waste of money!!!!

Product arrived soaking wet and when dried out sticky had obviously stopped being sticky so not too impressed. ordered b4 and no issues but not good post wise x

Labels to put on the window that weren't even pre-cut - I didn't know what to do with them!

Hello, I'm still waiting for my delivery!

The Christmas labels wouldn't come off the backing, so they tore. The decorations to stick on the windows are not as shown in the photos, some labels are missing. Very disappointed with my order