Reviews Petit-Fernand

Very good product, too long shipping and delivery time

Good reactivity following my complaint about defects: lack and defective material. Quick return of these items but the replaced lunch box lid is the wrong color.

My order did not arrive, they sent another one and I called to get it sorted out. I placed the order on December 10th and it arrived on January 3rd.

3 gourds ordered, one of which had an indentation on receipt... what a shame! Mail sent but no reply...

I would have asked for adhesive cloth labels to put on fabrics Instead I got everything in paper Please explain Thank you Valeria Lauro

Unfortunately not convincing in terms of quality.

Delivery took a very long time. Product is not double-sided, which means that the window stickers can only be seen indoors. Very disappointed. Just look like white splodges from the other side.

Fast, careful delivery, the labels are very pretty. The big problem: they come off in the first wash, which took place a week after ironing.

I ordered yellow labels with white writing. On the web, it looked good but in reality you can't read anything ! I would have appreciated if the quality department or another Petit Fernand had warned me of the poor visibility before receiving the labels at home.

Does not wash well, even at 40°.

The delivery time announced was not respected. The labels I needed for my son's camp arrived 1 day after his departure. No e-mail was sent to inform me of the delay, which could have enabled me to cancel the order, which was becoming unnecessary. I had to contact customer service and hope to receive the parcel in time, but it was in vain....

Labels do not stick to different materials/utensils properly

The order never arrived at my home address, so I made a complaint. The second shipment never arrived either (despite checking my delivery address). I'll have to make another claim for the same order. Quite disappointed, although I'd had good reviews.

I like the large selection and the ease of use. Unfortunately, some stickers quickly disintegrated into their layers. Overall, it fits.

I've made 2 complaints by e-mail and I still haven't had a reply for 2 weeks! No communication and yet it's important to satisfy customers, my products don't conform and have manufacturing defects and it's total silence!

Unfortunately, the thermoadhesive labels start to peel off already after the first wash slightly, while the adhesive labels are too big x enter to be attached on all the inner labels

The quality of the labels has gone down. I have been using them for years and in this latest batch they have changed. They are no longer integrated with the fabric and are stiff, so that they are uncomfortable when in contact with the skin.

Unfortunately the order didn't arrive, I was asked to wait a little longer, but nothing arrived anyway. My order was then sent again and fortunately it arrived The first time I washed it, a sticker unfortunately came off

Hello, I'm used to ordering labels from you and I've just noticed that they don't hold up as well on this latest order. Barely 2 or 3 passes through the machines and they come off. On the other hand, my 1st order was of exceptional quality. A bit of a shame

Labels are really okay, but I waited 14 days for them to arrive in this day and age!!!!

I have not received my order yet.

My order arrived incomplete. I then contacted them twice via the contact form with no result. Then I left a message on the machine, no response. Then I contacted them again by e-mail. And still tried my luck again by phone the next day. At the same time, I finally received an answer by e-mail. We then clarified the problem over the phone. 6 days later, the rest was finally in my letterbox. I wouldn't order from them again, it was just too much effort!

Disappointed because the stoppers on the children's bottle leak...

The labels are ideal and arrive quickly and well, but the iron-on ones, the truth is that they peeled off after a few washes.

The iron-on labels came off after a few washes. I did follow the instructions... The self-adhesive clothing labels also came off. I'm very disappointed and have to start all over again labelling clothes for school. Only the labels for objects are valid.

Delivery was fast and the product were of good quality. Only problem was communicating with the customers representative

The labels are fine, but in my case they are too long and I have to cut them, as they cannot be cut to a shorter size. The quality seems fine to me, they look good on my products, and they stick in a few seconds with the iron. What I liked the least is that they took a long time to arrive.

I placed an order on 20.10.2022. On 21.10.2022, I received an email that my order had been sent. But it has not arrived. On 28/10/2022 I sent an email complaining and received no reply. Then on 10/31/2022 I called them. They were very helpful when I called them. They created a new order again. And on 11/9/2022 I finally received the order. The quality of the labels is very good, and the designs are nice, but too much delay for me. They should change the delivery service.

THE FONT SIZE COULD BE LARGER. IF YOU OVERDO IT A LITTLE WITH THE IRON, THE LABEL WILL BREAK DOWN. AT LEAST MY ENVELOPE WITH LABELS DID NOT HAVE THE PAPER THAT THE INSTRUCTIONS PUT ON IT. ANYWAY, IT IS A QUICK AND USEFUL IDENTIFICATION, ESPECIALLY IF IT CAN WITHSTAND WASHING, WHICH TIME WILL TELL.

Labels not arrived, good on the customer care who made me send them back but I still remain in trouble having to wait again. Basically two months to get labels that I need every day for the nest. You should make standard shipments faster, 10 days not even riding a horse and carriage.

Super practical and very nice design. But they have taken a long time to arrive home and we live in barcelona.

The labels are beautiful but they come off alas!

Delivery took a while and the color of the stickers did not quite match the expectation. The quality of the stickers is great.

I have been ordering labels for 4 years but in the last order I received, the quality of the thermoadhesive labels dropped significantly. It is much more difficult to stick them with an iron, and in one wash in the washing machine they came off. I do not recommend thermoadhesive labels.

The booklet was in an envelope. It arrived totally curled and creased! As a result, all the pages I bought had a defect or blemish. The letter also looked like it had been wet once. What a pity. Not worth the money in this condition!

They come off easily despite the fact that I bought thermoadhesive labels 🙁

THE STICKERS DO NOT HOLD UP TO WASHING OR DRYING. SEVERAL STICKERS HAVE COME OFF SINCE I STARTED USING THEM. AND I DO STICK THEM ON THE BRAND/SIZE LABELS AND I DO PUT A LOT OF PRESSURE WHEN I STICK THEM ON.

Does not hold bond on all labels

After a few washes, the labels come off. I have problems with this new material, the ones from before were rough and stayed on without any problems. These are shiny and the hold is scarce.

It has taken 20 days to arrive in my mailbox.