/10
★★★★★
based on 125975 reviews published
★★★★★
based on 125975 reviews published
Latest neutral customer reviews
3
/5
★★★☆☆
I can't order on a small label
Danielle Lepore
Translated review
Answer from Petit-Fernand
Hi Danielle, call us back later today so we can help you choose the right labels. Good day, Sandra C-MonEtiquette
3
/5
★★★☆☆
I have always ordered and received everything with exceptional punctuality.But this last order I never received it. .I contacted customer service and an automated response reminded me that I could make a complaint 10 days after the order. It had been 25.I wrote a new email.customer service will send my order back. Let's hope well.
Antonella
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Answer from Petit-Fernand
Good morning Antonella, we are sorry for this shipping anomaly by the postal services. We hope you can receive the new shipment as soon as possible and remain available for any information. Good day
3
/5
★★★☆☆
Occasionally a label washes off, but if you want to resell a garment you can remove the label. Also very practical are the shoe labels, the object labels and the labels in small print I put on my son's glasses sir la branche!
Marie-george Bui
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Answer from Petit-Fernand
Hello Marie, thank you for your message. We're sorry to hear that you're having trouble with your labels. It's not normal for them to come off if the instructions have been followed correctly. https://www.c-monetiquette.fr/coller-etiquette-thermocollante-autocollante If all the instructions have been followed and the problem persists, please don't hesitate to contact us at [email protected] Very nice day Alessio
3
/5
★★★☆☆
Top labels. Bottle stopper broken but replaced immediately.
Christine Soares
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Answer from Petit-Fernand
Hello Christine, thank you for your comment and sorry again for the inconvenience. We remain at your disposal and wish you a nice day. Alessio
3
/5
★★★☆☆
I'm always very happy with the multitude of possible combinations on the label products. I usually order for school supplies. This time I wanted to test the one for clothes. But some of them are already sorry after the first wash and end up in the drum of the washing machine. It's a shame. But I am glovally satisfied.
Jessica David
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Answer from Petit-Fernand
Hello Jessica, this is not normal. We have just contacted you by email to help you with the labels in question. Have a nice day, and thank you for your trust. Alessio C-MonEtiquette
2
/5
★★☆☆☆
All the labels peel off the backing very badly, they stick. the transparent film on top wasn't cut correctly for the size of the labels, it's a pain to remove. and this isn't the 1st time i've ordered, previous times went well.
Vanessa Sidhoum
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Answer from Petit-Fernand
Hello Vanessa, we have just contacted you by email to help you with the labels in question. Have a nice day, and thank you for your confidence. Alessio C-MonEtiquette
3
/5
★★★☆☆
I'm taking off two stars because I paid for a rather expensive express delivery in 24 hours and my order arrived in 5 days. When I called to be reassured a nice lady answered, the call went well. It's true that I live in Holland but after updating my address I was told that my order would still arrive in 24h... However, my order arrived on time, i.e. the day before the christening. The self-adhesive labels are of excellent quality!
Estella Gesbert
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Answer from Petit-Fernand
Hello Estella, thank you for your comment and we apologize for the delay on the part of the postal service. We have sent you a refund of the delivery costs. Have a nice day Alessio, C-mon Etiquette
3
/5
★★★☆☆
I ordered the kindergarten pack for my niece. Nothing to say about the labels. They are great. I had already ordered them for my daughter 1 year ago and they are great for both her clothes and school stuff. The only little problem (this time) is that the pack of labels arrived in a "silly" paper envelope. The letter carrier dropped it off on a rainy day, so everything got wet. Fortunately, the labels weren't too badly damaged. Perhaps we could rethink the way we send them, with a different type of envelope.
Invité
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Answer from Petit-Fernand
Hello, we're sorry for the inconvenience, thank you for your suggestion, it's important for us to improve our products 🙂 Alessio, C-mon etiquette
3
/5
★★★☆☆
The site is easy to use and pay for. It's quick to create a label and very easy to customize. The format corresponds to my expectations. The labels are easy to use. The only downside, and it's a big one when it comes to the labels you put on your clothes, is that they don't wash well. They peel right off after the first wash!
Aurélie Tavernier
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Answer from Petit-Fernand
Hello Aurélie, we have just contacted you by email to help you with the labels in question. Have a nice day, and thank you for your trust. Sandra C-MonEtiquette
3
/5
★★★☆☆
My stickers didn't arrive at first and when I got them there were 30 instead of 40.
Anna
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Answer from Petit-Fernand
Hello Anna. I apologize for the inconvenience. I would be happy to offer you some solutions via email. LG, Ana
3
/5
★★★☆☆
My order was delivered too late, and this was not specified when I ordered.
Invité
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Answer from Petit-Fernand
Hello Johanna, the green letter is delivered between 2 and 6 working days. We're sorry if it took longer. Have a nice day, Sandra C-MonEtiquette
3
/5
★★★☆☆
I received my labels and another child's board. Very fast shipping and confirmed products
Invité
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Answer from Petit-Fernand
Hello Marie, we have contacted you by email to get information about the other order received by mistake. Have a nice day, Sandra C-MonEtiquette
3
/5
★★★☆☆
Beautiful labels that hold up well. I love the thin mini-labels. Green question: why just 10 labels on a huge white self-adhesive page. Wouldn't there be a way to save all that sticky stuff we print?
Maphi
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Answer from Petit-Fernand
Hi Marie, we're delighted to read all our customers' suggestions and we take them very seriously 🙂 Today, technically we are not able to print all the labels on the same page. However, even if you choose different types of labels, they will be collected in the same checkbook to limit waste. Have a nice day, Sandra C-MonEtiquette
3
/5
★★★☆☆
I placed 2 orders for labels. The first was perfect, but in the second the labels were very badly pre-cut and therefore difficult to use. Several could not be used. I would hesitate to recommend
Josiane
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Answer from Petit-Fernand
Hello Josiane, We are surprised to read your message, because it is indeed a technical fault. I have just contacted you by email to find a solution together. Good day, Sandra C-MonEtiquette
3
/5
★★★☆☆
The labels work very well, but the self-adhesive labels for clothes come off in the first wash.
Vera Luis
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Answer from Petit-Fernand
Hi Vera, I've just contacted you by email to help you find a solution together. Have a nice day, Sandra C-MonEtiquette
3
/5
★★★☆☆
The labels ordered are as described, but the delivery time is far too long, and no information is given on this subject. If I had known about this delay, I would not have ordered from this site.
Marie
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Answer from Petit-Fernand
Hello Marie, we're sorry to read your message about the late delivery. We have different delivery methods, and delivery times vary according to your choice. Have a lovely day, Sandra C-MonEtiquette
3
/5
★★★☆☆
Hello, have now tried the new stickers and unfortunately have to say that after washing all the stickers are washed off. I wanted to ask if they could be replaced. I'm going to try different ones because I have so much to do with 3 children and new stickers after every wash is not an option. I've had some from Amazon on my clothes for 6 months and they still hold. MfG
Sandro Z.
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Answer from Petit-Fernand
Hello Sandro, thank you for your review. I believe you applied the labels incorrectly, which is why the labels started to peel off. We will contact you by email to find out more details and offer you a solution. MFG, Ana
3
/5
★★★☆☆
I expected it to be printed on fabric or at least a more durable material than paper. It is a simple label that can be found in any stationery store. It must be said, however, that the customer service department promptly stepped in to resolve my concerns.
Dina L.
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Answer from Petit-Fernand
Good morning Dina, I hope you are satisfied with the solution proposed by phone. We remain at your disposal for any other concerns or questions. Good day. Margaret
3
/5
★★★☆☆
To be honest, I didn't realize that there are only 30 stickers for the price. Unfortunately, I think it's quite expensive. Unfortunately, I can't say whether the stickers will last when washed.
Sandy
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Answer from Petit-Fernand
Hi Sandy, thank you for the review. You have indeed ordered 30 labels for a total price of 9 with free delivery. We hope you like the labels. Yours sincerely, Ana
3
/5
★★★☆☆
I got the labels for kindergarten. They are made well, they are very nice. But the thermal ones don't look very wash resistant to me ??
G.
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Answer from Petit-Fernand
Dear GIusy, Thermoadhesive labels are designed to resist washing. I have sent you an email so that we can bring you a satisfactory solution to your problem. I wish you a good day. Margaret
3
/5
★★★☆☆
The stickers are very nice. I ordered for two children. Unfortunately, the stickers were delivered in a booklet, which is a bit difficult as I wanted to give them away separately. Now I have to take the booklet apart and it no longer looks so nice. What a pity.
Jacqui73
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Answer from Petit-Fernand
Thank you for your feedback. We are sorry to hear that you did not like the way we send the labels. We send the small orders together for the environmentally friendly reason. Thank you for understanding. MFG, Ana
3
/5
★★★☆☆
Iron-on labels are pretty but come off too quickly. Not suitable for wool or nylon.
Jaja
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Answer from Petit-Fernand
Hello Jacques, thank you for your phone call. We apologize for this quality anomaly. Good day, Sandra C-MonEtiquette
2
/5
★★☆☆☆
I have been buying stickers from this site for a long time because they are very nice. The problem is that the price of the stickers is the same, but there are fewer stickers than before in the booklet.
Salomé Simón Gálvez
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Answer from Petit-Fernand
Hello Salome, I am sorry, but we have not changed the quantities. We sell the labels by 10 at a time, and from 30 labels onwards they go down to -50 % for every 10 units. Good day 🙂 Sandra Petit-Fernand
3
/5
★★★☆☆
Spare parts seem too expensive to me. Since you can buy similar bottles for the price of one of your caps, for example.
Ses
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Answer from Petit-Fernand
Good morning Manuel, we have just sent you an email regarding your claim. Have a nice day, Sandra Petit-Fernand
2
/5
★★☆☆☆
Honestly, I didn't like them because two years ago they were much better. now the ones with the iron are different and after a wash they come off, and then I made for two children and they mixed the names and there were two less. they had to make a notepad by name
Marta I.
Answer from Petit-Fernand
Hi Marta, we are very sorry to hear about this issue. We would like to contact you over the email to find out more details and offer a suitable for you solution.
2
/5
★★☆☆☆
Wrong labels received, not corresponding to the last choice made. I had deleted the wrong draft and kept the right one.
Invité
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Answer from Petit-Fernand
Hi Pauline, we've left you a voicemail so that we can better understand your request. Have a nice day, Sandra C-MonEtiquette
2
/5
★★☆☆☆
The products are clearly described and ordering is simple, but the products did not conform to my order, the personalization badge was missing
Boddaert
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Answer from Petit-Fernand
Hi Rita Marie, I'm sorry to read your message, but the labels you've chosen don't have an illustration. In your order confirmation email, this was clearly indicated. We're sorry you didn't take this information into account. Have a nice day, Sandra C-MonEtiquette
2
/5
★★☆☆☆
Labels arrived too late 1 1/2 weeks after order My daughter was already at camp??????
Christelle Bartholomé
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Answer from Petit-Fernand
Hello Christelle, We are sorry for the delay in delivery of your order. We have just contacted you by email 🙂 Have a nice day, Sandra C-MonEtiquette
3
/5
★★★☆☆
The name would have been better to be engraved as for the custom designs, I did not expect the 'sticker, the cap is very hard, the water bottle on the other hand is made well.
Giusy L.
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Answer from Petit-Fernand
Thank you for your feedback. We are sorry that you were not fully satisfied with our products.
2
/5
★★☆☆☆
Delay problem. Usually everything goes well, but I needed the labels within 48 hours and they didn't arrive. Coming back from vacation on Wednesday, I realized that I didn't have enough labels for the children's school outings. So I placed an order on Thursday morning. The kids went on a field trip the following Tuesday and the labels still weren't there. I'd have them in advance for this summer. But too bad. So they arrived between Tuesday lunchtime and Thursday. Next time I'll take a little more time.
Shirley
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Answer from Petit-Fernand
Hello Shirley, Thank you for your confidence 🙂 Indeed, our labels are made in 48 hours, and then the delivery time will depend on the shipping method you choose. Have a nice day, Sandra - CMonEtiquette