/10
★★★★★
based on 126950 reviews published
★★★★★
based on 126950 reviews published
Latest negative customer reviews
1
/5
★☆☆☆☆
I never received my order and there is no way to contact them and I am very disappointed.
Cristina Alvarez Sodre
Translated review
Answer from Petit-Fernand
Good morning Cristina, We will contact you this afternoon to help you. Good morning, Camille Petit-Fernand
1
/5
★☆☆☆☆
Customs fees much too high for a France - Reunion. I was counted as coming from abroad!
Anonyme
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Answer from Petit-Fernand
Hello. We're very sorry that you've been charged an additional fee, but this shouldn't be the case. I will contact you this morning to propose solutions. Have a nice day? Luce C-MonEtiquette
1
/5
★☆☆☆☆
Order not received even though I placed it on July 17... Very disappointed
Invité
Translated review
Answer from Petit-Fernand
Hello. We're sorry you still haven't received your labels. I will contact you this morning to discuss a solution. We apologize for this delivery anomaly on the part of the postal service. Have a nice day? Luce C-MonEtiquette
1
/5
★☆☆☆☆
Unfortunately, my order never arrived.
Nina G.
Translated review
Answer from Petit-Fernand
Hello Nina, We are very sorry that you have not received your order. We have sent you an email to suggest a solution. We look forward to hearing from you. We wish you a nice day. Elise, EsIstMeins
1
/5
★☆☆☆☆
Unfortunately, the labels I ordered arrived wrong and I could not even reorder them because they would have arrived too late.
Cliente
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Answer from Petit-Fernand
Good morning Anna, we apologize for this error. We have refunded your order as per your request. We remain available and wish you a good day. Alessio, Petit-Fernand
1
/5
★☆☆☆☆
Order not received, several mail sent to customer service nothing was done !!!
Helena Alonso
Translated review
Answer from Petit-Fernand
Hello, following our telephone conversation, I can confirm that your order has gone back into production and will be dispatched within 48 hours. Please accept our apologies for this postal delivery anomaly. We're here to help! Have a nice day? Luce C-MonEtiquette
1
/5
★☆☆☆☆
I placed an order on July 19 and they tell me that I will not receive it until August 1. They were labels for a trip and now I no longer need them. I will not buy again for sure, as they do not meet the delivery deadlines.
Ana Lorente Calafat
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Answer from Petit-Fernand
Good afternoon Ana, We sent you an email to help you. Hello, Camille
1
/5
★☆☆☆☆
The product never arrived and i paid in advance. second year that happens i will not buy again
Francesca L.
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Answer from Petit-Fernand
Good morning Francesca, we are sorry for this shipping anomaly by the postal service. We have refunded your order as per your request. We remain at your disposal and wish you a good day. Alessio, Petit-Fernand
1
/5
★☆☆☆☆
Never any response after-sales service order error several emails left without any return! Very disappointed!
Laetitia Cubaud Mahut
Translated review
Answer from Petit-Fernand
Hi Laetitia, I'm sorry you didn't receive the right lunchbox. I've just seen that our emails couldn't be delivered to your mailbox. I will contact you by phone this morning to discuss a solution directly with you. I apologize for this technical problem. Have a nice day? The C-MonEtiquette team
1
/5
★☆☆☆☆
I haven't received my order and I still haven't heard back from customer service. Order placed 12 days ago.
Cha
Translated review
Answer from Petit-Fernand
Hello, we're sorry to see that you still haven't received your order. As you should have received it yesterday at the latest, I'll be contacting you this morning to discuss how we can help. We're here to help! Have a nice day? Luce C-MonEtiquette
1
/5
★☆☆☆☆
I did not receive my order. This is already the 2nd time there have been problems with my orders at cmonetiquette đ
Mandy
Translated review
Answer from Petit-Fernand
Hello, thank you for your feedback. We are very sorry that you did not receive your order and we apologize for this delivery anomaly by the postal services. I have just sent you an e-mail to discuss the solutions we can offer you. We are here to help you. Luce C-MonEtiquette
1
/5
★☆☆☆☆
Hello, I asked within minutes of my order to change the logo of one of the children because I made a mistake, I was told very quickly that it would be done. The labels arrived without the requested change.
Angelo Bianchi
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Answer from Petit-Fernand
Hello, indeed there was a technical problem when the change was taken into account, I apologize for that. As mentioned in the e-mail sent to you yesterday, your labels with the change have been reproduced and will be delivered to you very soon! We're here to help you. Have a nice day? The C-MonEtiquette team
1
/5
★☆☆☆☆
Order never collected
Invité
Translated review
Answer from Petit-Fernand
Hello, we're sorry to read that you still haven't received your order. I have just contacted you by e-mail to propose solutions. Please accept our apologies for this postal delivery anomaly. I remain available to help you! Have a nice day? Luce C-MonEtiquette
1
/5
★☆☆☆☆
Labels ordered at the beginning of July and still not received. My daughter is very disappointed.
CĂ©line
Translated review
Answer from Petit-Fernand
Hello, we're sorry you didn't receive your order. I have sent you an email to discuss a solution. Please accept our apologies for this postal delivery anomaly. Have a nice day? Luce C-MonEtiquette
1
/5
★☆☆☆☆
My order simply hasn't arrived and I haven't received any response to my inquiry. Unfortunately, I'm pretty dissatisfied.
Jacqueline
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Answer from Petit-Fernand
Hello Jacqueline, we are sorry that you have not received your order. It was sent on July 4th. I have sent you an email so that we can check your address before we resend your order. Have a nice day. Elise IsMine
1
/5
★☆☆☆☆
I still haven't received my order!
L.
Translated review
Answer from Petit-Fernand
Hello, we're sorry that the postal service is taking so long to deliver your order. We have just contacted you by email to discuss a solution. We're here to help. Have a nice day? The C-MonEtiquette team
1
/5
★☆☆☆☆
I have not received either the first or the second order, even though I checked the address by phone and found it to be correct.
Ainara Cuesta Gomez
Translated review
Answer from Petit-Fernand
Good morning Ainara, unfortunately delivery anomalies can occur with any transport company. In your case, Correos. Hopefully the second shipment from us will reach you in the next few days. For anything you need, we are here to help you. Have a nice day, Sandra Petit-Fernand
1
/5
★☆☆☆☆
Disappointed because I ended up with iron-on ??
Invité
Translated review
Answer from Petit-Fernand
Hello! We're sorry that our products are not what you wanted. I have just contacted you by email to discuss the problem more precisely! Have a nice day? The C-MonEtiquette team
1
/5
★☆☆☆☆
I have not received my order
L A.
Translated review
Answer from Petit-Fernand
Good morning Anna, we are sorry for this shipping anomaly by the postal service. We have contacted you to propose a solution. We remain at your disposal and wish you a good day. Alessio, Petit-Fernand
1
/5
★☆☆☆☆
Bad experience for me. We followed the instructions well, iron heat, application time and pressure, but the labels came off after the 1st wash at only 30 degrees. Very disappointed, I switched back to sewing labels.
Severine Bellanger
Translated review
Answer from Petit-Fernand
Hello, we're sorry that you're not entirely satisfied with our products. We have just contacted you by e-mail to discuss a solution that will suit you. Have a nice day? The C-MonEtiquette team
1
/5
★☆☆☆☆
This is the third time I've bought back the cap on the child's bottle and each time the cap has broken. The bottle is fine, which is why I've repurchased the cap each time. But this time it's too much, it lasted 2 days for 8 euros. It's just too much!
Stéphanie Deffontaines
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Answer from Petit-Fernand
Hello, We're sorry that you're not entirely satisfied with our products. I have just contacted you by e-mail to discuss a solution that might suit you. Have a nice day? The C-MonEtiquette team
1
/5
★☆☆☆☆
I placed an order on 7/7/23 and it still has not been delivered! I write to their support but they don't answer me! They are scamming people! Return my money or send me what I paid for!
Roberta
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Answer from Petit-Fernand
Good morning Roberta, we are sorry for this shipping anomaly. We respond to messages in 24 hours, if you did not receive a response it probably was not delivered to us. Please contact us again at [email protected] or by phone at + 33 5 86 80 00 96. We will be happy to help you. Good day Alessio, Petit-Fernand
1
/5
★☆☆☆☆
Self-adhesive shoe labels don't stick at all. That said, the iron-on ones are superb. Just disappointed with the shoe labels which I can't use as they don't work.
B.j
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Answer from Petit-Fernand
Hello, we are sorry that you are not completely satisfied with our products. Please do not hesitate to contact us by e-mail ([email protected]) so that we can report the problem! We're here to help. Have a nice day? The C-MonEtiquette team
1
/5
★☆☆☆☆
I haven't received my labels
Invité
Translated review
Answer from Petit-Fernand
Hello, I'm sorry you didn't receive your order. It was shipped on time. I've just emailed you to suggest a solution. We're here to help. Have a nice day? The C-MonEtiquette team
1
/5
★☆☆☆☆
I never received my order
Invité
Translated review
Answer from Petit-Fernand
Hello, I'm sorry you haven't received your order yet. I'll get back to you later today to discuss a solution that will satisfy you. We're here to help. Have a nice day? The C-MonEtiquette team
1
/5
★☆☆☆☆
Too few labels for the price. Other sites offer packs with more labels for less. Very disappointed. The impression of having been robbed.
Invité
Translated review
Answer from Petit-Fernand
Hello, we are sorry that the prices displayed on our website are not what you expected. We hope that the quality of our products will convince you. Have a nice day? The C-MonEtiquette team
1
/5
★☆☆☆☆
Didn't deliver my product. When I asked about it I had no contact with a real person. Now down on money as no refund !!
Miss A.
Answer from Petit-Fernand
Hello Ally, We are so sorry we didn't pick up your message sooner following the automated reply you received! I have sent you an email with several options so we can find a solution that suits you best ?? Jessica, Petit-Fernand
1
/5
★☆☆☆☆
Order never received and no reply to my email. Too bad because the first experience was good.
Cynthia
Translated review
Answer from Petit-Fernand
Hello Cynthia, We have just contacted you to help you. Have a nice day, Camille C-MonEtiquette
1
/5
★☆☆☆☆
The order never arrived. It was a gift for a friend, which I bought with a lot of illusion and time margin and in the end I had to end up buying something else crappy inextremis the same day I was meeting her.
Barbara
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Answer from Petit-Fernand
Good afternoon Barbara, We regret this delivery anomaly on the part of Correos. I confirm that your order has been fully refunded. Best regards, Camille Petit-Fernand
1
/5
★☆☆☆☆
I still haven't received my order after more than 15 days.
Mi
Translated review
Answer from Petit-Fernand
Hello MĂ©lissa, we have just contacted you by email because it must be a delivery anomaly with the Post Office. Your order was indeed sent by C-MonEtiquette. I have just contacted you by email in order to help you and do our best. Have a nice day, Sandra C-MonEtiquette