/10
★★★★★
based on 135880 reviews published
★★★★★
based on 135880 reviews published
Latest negative customer reviews
1
/5
★☆☆☆☆
The idea is good, the marking is easy, unfortunately the stamp 'bave'... the ink makes a big mark where it leaks. Too bad
Lise C.
purchased on 31/07/2025
Translated review
Answer from Petit-Fernand
Hello Lise,
Thank you for your feedback. We are sorry to hear that your experience with our stamp did not meet your expectations. Your comment is valuable and helps us improve our products. We will look into this ink issue to ensure optimal quality.
To assist you, we have just contacted you.
Have a nice day,
Camille C-MonEtiquette
Thank you for your feedback. We are sorry to hear that your experience with our stamp did not meet your expectations. Your comment is valuable and helps us improve our products. We will look into this ink issue to ensure optimal quality.
To assist you, we have just contacted you.
Have a nice day,
Camille C-MonEtiquette
1
/5
★☆☆☆☆
I bought the stickers to attach to the labels of the shirts and they came off after the first wash... disaster! Money wasted
Francesca T.
purchased on 30/07/2025
Translated review
Answer from Petit-Fernand
Good morning Francesca,
We are very sorry to hear that the stickers did not meet your expectations. The quality of our products is a priority for us and we are committed to ensuring maximum customer satisfaction. We invite you to contact us to resolve this issue and find a solution. Thank you for your feedback, which helps us improve.
Best regards,
Giulia from Petit-Fernand
We are very sorry to hear that the stickers did not meet your expectations. The quality of our products is a priority for us and we are committed to ensuring maximum customer satisfaction. We invite you to contact us to resolve this issue and find a solution. Thank you for your feedback, which helps us improve.
Best regards,
Giulia from Petit-Fernand
1
/5
★☆☆☆☆
Order date: August 10, 2025 Status: Shipped Items: Self-adhesive labels for clothing (50) – €12.00 Self-adhesive labels for objects (30) I received my order after about a week. I was very satisfied with the result and the visual quality, consistent with the website, with careful packaging. However, I was very disappointed with the clothing labels: despite strictly following the provided instructions, all the labels came off after the first tumble dry. Result: the day before the school year starts, I find myself with unlabelled clothes when everything was ready. I am extremely unhappy, as I chose this product for its promise of practicality and durability, and the result is completely contrary.
Océane N.
purchased on 10/08/2025
Translated review
Answer from Petit-Fernand
Hello Océane,
Thank you for taking the time to share your feedback. We are delighted to learn that you appreciated the result and packaging of your order. However, we are sincerely sorry to hear that the clothing labels did not meet your expectations, especially at such a crucial time. Your feedback is very valuable to us, and we will take it into account to improve our products.
To assist you better, we have just contacted you.
Have a nice day,
Camille C-MonEtiquette
Thank you for taking the time to share your feedback. We are delighted to learn that you appreciated the result and packaging of your order. However, we are sincerely sorry to hear that the clothing labels did not meet your expectations, especially at such a crucial time. Your feedback is very valuable to us, and we will take it into account to improve our products.
To assist you better, we have just contacted you.
Have a nice day,
Camille C-MonEtiquette
1
/5
★☆☆☆☆
The mini labels are too big for the pens compared to last year's. A bit disappointed.
Melissa D.
purchased on 16/08/2025
Translated review
Answer from Petit-Fernand
Hello Melissa,
Thank you for your feedback and we are sorry to hear that the labels do not meet your expectations.
We notice that the label format you chose for this order is different from that of your previous order. This explains the size difference.
Have a nice day,
Camille C-MonEtiquette
Thank you for your feedback and we are sorry to hear that the labels do not meet your expectations.
We notice that the label format you chose for this order is different from that of your previous order. This explains the size difference.
Have a nice day,
Camille C-MonEtiquette
1
/5
★☆☆☆☆
The adhesive labels for clothing do not hold up in the wash according to the instructions.
Alice P.
purchased on 12/08/2025
Translated review
Answer from Petit-Fernand
Hello Alice,
Thank you for sharing your feedback. We are sorry to hear that our labels did not meet your expectations. Your satisfaction is our priority.
To assist you better, we have just contacted you.
Have a nice day,
Camille C-MonEtiquette
Thank you for sharing your feedback. We are sorry to hear that our labels did not meet your expectations. Your satisfaction is our priority.
To assist you better, we have just contacted you.
Have a nice day,
Camille C-MonEtiquette
1
/5
★☆☆☆☆
Labels removed after 2 washes
Geraldine H.
purchased on 15/08/2025
Translated review
Answer from Petit-Fernand
Hello Géraldine,
Thank you for your feedback. We are sorry to hear that the labels do not meet your expectations. We appreciate your comments and will take them into account to improve our products.
We hope that the solution proposed by our customer service is satisfactory for you.
Have a nice day,
Camille C-MonEtiquette
Thank you for your feedback. We are sorry to hear that the labels do not meet your expectations. We appreciate your comments and will take them into account to improve our products.
We hope that the solution proposed by our customer service is satisfactory for you.
Have a nice day,
Camille C-MonEtiquette
1
/5
★☆☆☆☆
Hello, I had bought labels last year that I really liked. I just tried the experience again but unfortunately the labels are extremely difficult to peel off the received booklet. Disappointed with this new experience
Alexia P.
purchased on 13/08/2025
Translated review
Answer from Petit-Fernand
Hello Alexia,
Thank you for taking the time to share your experience. We are delighted that you appreciated our labels last year, and we are sorry to hear that this time you encountered difficulties. Your feedback is very valuable to us and we will analyze it to improve our products.
We have just contacted you to assist you.
Have a nice day,
Camille C-MonEtiquette
Thank you for taking the time to share your experience. We are delighted that you appreciated our labels last year, and we are sorry to hear that this time you encountered difficulties. Your feedback is very valuable to us and we will analyze it to improve our products.
We have just contacted you to assist you.
Have a nice day,
Camille C-MonEtiquette
1
/5
★☆☆☆☆
Order placed in mid-August never received
Elodie R.
purchased on 12/08/2025
Translated review
Answer from Petit-Fernand
Hello Elodie,
Thank you for taking the time to share your feedback. We are sincerely sorry to hear that you have not received your order.
The refund has been processed following our exchanges.
Have a nice day,
Sandra from the C-Monetiquette team
Thank you for taking the time to share your feedback. We are sincerely sorry to hear that you have not received your order.
The refund has been processed following our exchanges.
Have a nice day,
Sandra from the C-Monetiquette team
1
/5
★☆☆☆☆
Not satisfied with the ordered water bottle. Just simple labels stuck on, I didn't expect that.
Angélique T.
purchased on 13/08/2025
Translated review
Answer from Petit-Fernand
Hello Angélique,
Thank you for taking the time to share your feedback. We are sorry to hear that the water bottle does not meet your expectations. Your feedback is valuable and we are constantly working to improve our products. Please feel free to contact us directly via our contact form, we would be happy to find a solution that satisfies you.
Sandra from the C-MonEtiquette team
Thank you for taking the time to share your feedback. We are sorry to hear that the water bottle does not meet your expectations. Your feedback is valuable and we are constantly working to improve our products. Please feel free to contact us directly via our contact form, we would be happy to find a solution that satisfies you.
Sandra from the C-MonEtiquette team
1
/5
★☆☆☆☆
This is the sixth year I have ordered from you, and I am disappointed this year, the name is not centered on the height of the label (it is very close to the top edge of the label).
Nathalie N.
purchased on 11/08/2025
Translated review
Answer from Petit-Fernand
Hello Nathalie,
Thank you for your loyalty and for your feedback. We are sorry to hear that your recent order did not meet your expectations. Your comment is valuable and we will examine it carefully to improve the quality of our products.
We have also just contacted you to assist you.
Have a nice day,
Camille C-MonEtiquette
Thank you for your loyalty and for your feedback. We are sorry to hear that your recent order did not meet your expectations. Your comment is valuable and we will examine it carefully to improve the quality of our products.
We have also just contacted you to assist you.
Have a nice day,
Camille C-MonEtiquette
1
/5
★☆☆☆☆
The labels are already peeling off, I am really not satisfied. I was supposed to reorder for my second son, unfortunately it will not be on your site.
Perle C.
purchased on 11/08/2025
Translated review
Answer from Petit-Fernand
Hello Perle,
Thank you for taking the time to share your feedback. We are sorry to hear that you encountered a problem with our labels. Please know that customer satisfaction is paramount to us. For this, we have just contacted you to assist you.
Have a nice day,
Camille C-MonEtiquette
Thank you for taking the time to share your feedback. We are sorry to hear that you encountered a problem with our labels. Please know that customer satisfaction is paramount to us. For this, we have just contacted you to assist you.
Have a nice day,
Camille C-MonEtiquette
1
/5
★☆☆☆☆
I am extremely disappointed with my order, the stamp is smudged, the stickers provided with the labels are stained... I thought I was ordering quality, I was wrong, I do not recommend as the quality is no longer there.
Amélie C.
purchased on 11/08/2025
Translated review
Answer from Petit-Fernand
Hello Amélie,
Thank you for taking the time to share your feedback. We are sorry to hear that your experience did not meet your expectations. Your feedback is valuable and will help us improve our quality.
To assist you better, we have just contacted you.
Have a nice day,
Camille C-MonEtiquette
Thank you for taking the time to share your feedback. We are sorry to hear that your experience did not meet your expectations. Your feedback is valuable and will help us improve our quality.
To assist you better, we have just contacted you.
Have a nice day,
Camille C-MonEtiquette
1
/5
★☆☆☆☆
I was disappointed. The labels peeled off very poorly. Many tore.
Elodie R.
purchased on 11/08/2025
Translated review
Answer from Petit-Fernand
Hello Élodie,
Thank you for taking the time to share your experience. We are sorry to hear that our labels were difficult to remove from their backing.
We have just contacted you to offer a solution.
Have a nice day,
Camille C-MonEtiquette
Thank you for taking the time to share your experience. We are sorry to hear that our labels were difficult to remove from their backing.
We have just contacted you to offer a solution.
Have a nice day,
Camille C-MonEtiquette
1
/5
★☆☆☆☆
I am disappointed this time. 1 day at school and my daughter's name came off her water bottle...
Valérie D.
purchased on 11/08/2025
Translated review
Answer from Petit-Fernand
Hello Valérie,
Thank you for taking the time to share your feedback. We are sorry to hear that you encountered a problem with the product. It is not normal for the illustrations on our water bottles to fade. We invite you to contact us through our website with photos of the product in question.
We will help you.
Have a very nice day,
Sandra
The C-MonEtiquette team
Thank you for taking the time to share your feedback. We are sorry to hear that you encountered a problem with the product. It is not normal for the illustrations on our water bottles to fade. We invite you to contact us through our website with photos of the product in question.
We will help you.
Have a very nice day,
Sandra
The C-MonEtiquette team
1
/5
★☆☆☆☆
The 2 staples are placed on one label each which means I will have several unusable labels!
Suzy D.
purchased on 09/08/2025
Translated review
Answer from Petit-Fernand
Hello Suzy,
Thank you for taking the time to share your opinion. We are sorry to hear that you encountered a problem with the labels. Your feedback is valuable and helps us improve our products.
We hope that the solution we proposed to you is satisfactory.
Have a nice day,
Camille C-MonEtiquette
Thank you for taking the time to share your opinion. We are sorry to hear that you encountered a problem with the labels. Your feedback is valuable and helps us improve our products.
We hope that the solution we proposed to you is satisfactory.
Have a nice day,
Camille C-MonEtiquette
1
/5
★☆☆☆☆
I ordered several sheets of labels where some have been stapled! This means that I have several that are unusable!
Aurelie E.
purchased on 08/08/2025
Translated review
Answer from Petit-Fernand
Hello Aurelie,
Thank you for sharing your experience. We are sorry to hear that some of your labels are damaged.
Unfortunately, we have not received a complaint about this. We have just contacted you to assist you.
Have a nice day,
Camille C-MonEtiquette
Thank you for sharing your experience. We are sorry to hear that some of your labels are damaged.
Unfortunately, we have not received a complaint about this. We have just contacted you to assist you.
Have a nice day,
Camille C-MonEtiquette
1
/5
★☆☆☆☆
I bought a water bottle for my daughter, it lasted 2 weeks before the lid broke, they need to improve the type of plastic they use. It's not a coincidence, because we bought 4 in the same period, 3 broke in the same way, 1 remained intact, but I don't know for how long at this point...
Diacon D.
purchased on 28/07/2025
Translated review
Answer from Petit-Fernand
Good morning Diana,
Thank you for your feedback. We are sorry to hear that the water bottles did not meet your expectations. Our goal is to ensure high-quality products, and we are committed to constantly improving. We invite you to contact us directly to find a solution.
Best regards,
Giulia Petit-Fernand
Thank you for your feedback. We are sorry to hear that the water bottles did not meet your expectations. Our goal is to ensure high-quality products, and we are committed to constantly improving. We invite you to contact us directly to find a solution.
Best regards,
Giulia Petit-Fernand
1
/5
★☆☆☆☆
I am not happy unlike the labels I had bought previously. The ones I received require an iron to stick them on, whereas this was not specified at all in the description. I have better things to do; I simply wanted labels to stick on. Moreover, with the iron, the labels are impossible to remove, so I won't be able to resell my children's clothes as I used to... a waste of time and money. I am not happy at all.
Elodie A.
purchased on 05/08/2025
Translated review
Answer from Petit-Fernand
Hello Elodie,
Thank you for taking the time to share your feedback. We are sorry to hear that your experience with our labels did not meet your expectations. Your feedback is valuable, and we will look into the clarity of our descriptions to avoid this type of inconvenience in the future.
I have sent you an email directly to propose a solution.
Best regards,
Alice C-Monetiquette
Thank you for taking the time to share your feedback. We are sorry to hear that your experience with our labels did not meet your expectations. Your feedback is valuable, and we will look into the clarity of our descriptions to avoid this type of inconvenience in the future.
I have sent you an email directly to propose a solution.
Best regards,
Alice C-Monetiquette
1
/5
★☆☆☆☆
These Do not Work! After one was they fall off not Worth the money
Gillian R.
purchased on 26/07/2025
Answer from Petit-Fernand
Dear Gillian,
Thank you for your feedback, and we're truly sorry to hear that you're disappointed with your recent labels.
This is certainly not the quality we aim to deliver. We will contact you shortly via email to better understand the issue and find a solution together.
Thank you again for bringing this to our attention.
Kind regards,
Giulia – Petit-Fernand
Thank you for your feedback, and we're truly sorry to hear that you're disappointed with your recent labels.
This is certainly not the quality we aim to deliver. We will contact you shortly via email to better understand the issue and find a solution together.
Thank you again for bringing this to our attention.
Kind regards,
Giulia – Petit-Fernand
1
/5
★☆☆☆☆
Order not received No response from customer service
Emilie P.
purchased on 01/08/2025
Translated review
Answer from Petit-Fernand
Hello Emilie,
Thank you for taking the time to share your experience with us. We are sorry to hear that you have not received your order and that our customer service has not been up to par. We have just contacted you by email.
Best regards,
Alice from C-Monetiquette
Thank you for taking the time to share your experience with us. We are sorry to hear that you have not received your order and that our customer service has not been up to par. We have just contacted you by email.
Best regards,
Alice from C-Monetiquette
1
/5
★☆☆☆☆
I am unfortunately disappointed with the quality of the labels ordered to label my son's school supplies. The small labels designed for crayons/markers do not stick well at all... I will have to add tape to ensure they hold.
Julie C.
purchased on 29/07/2025
Translated review
Answer from Petit-Fernand
Hello Julie,
Thank you for taking the time to share your opinion. We are sorry to hear that the quality of the labels you received does not meet your expectations. Your feedback is valuable and will help us improve our products. We have just contacted you directly to find a quick and effective solution!
Best regards,
Alice C-Monetiquette
Thank you for taking the time to share your opinion. We are sorry to hear that the quality of the labels you received does not meet your expectations. Your feedback is valuable and will help us improve our products. We have just contacted you directly to find a quick and effective solution!
Best regards,
Alice C-Monetiquette
1
/5
★☆☆☆☆
I am very disappointed with my iron-on labels that I ordered for my children's camp. Indeed, after one wash, the labels come off.
Florence M.
purchased on 19/06/2025
Translated review
Answer from Petit-Fernand
Hello Florence,
We are sorry to hear that your labels do not meet your expectations. Your feedback is valuable and we will analyze it to improve the quality of our products. We have contacted you directly by email to offer you a quick and effective solution!
Best regards,
Alice from C-Monetiquette
We are sorry to hear that your labels do not meet your expectations. Your feedback is valuable and we will analyze it to improve the quality of our products. We have contacted you directly by email to offer you a quick and effective solution!
Best regards,
Alice from C-Monetiquette
1
/5
★☆☆☆☆
The promo code on the site was not applied and when I sent a message to customer service, the response was completely off-topic. I sent another email and since then no news... not very professional
Magali C.
purchased on 03/08/2025
Translated review
Answer from Petit-Fernand
Hello Magali,
Thank you for your feedback and we sincerely apologize for this experience. Your satisfaction is essential to us. We have just contacted you again to find a quick solution to your situation. We want to resolve this issue quickly.
Best regards,
Alice C-Monetiquette
Thank you for your feedback and we sincerely apologize for this experience. Your satisfaction is essential to us. We have just contacted you again to find a quick solution to your situation. We want to resolve this issue quickly.
Best regards,
Alice C-Monetiquette
1
/5
★☆☆☆☆
I didn't receive my order.
Amy M.
purchased on 05/07/2025
Answer from Petit-Fernand
Hi Amy,
We’re very sorry to hear that your order hasn’t arrived.
We’re contacting you right away to investigate and resolve this as quickly as possible.
Chiara, Petit-Fernand
We’re very sorry to hear that your order hasn’t arrived.
We’re contacting you right away to investigate and resolve this as quickly as possible.
Chiara, Petit-Fernand
1
/5
★☆☆☆☆
Order never arrived for the second time
Zambelli G.
purchased on 17/07/2025
Translated review
Answer from Petit-Fernand
Good morning Giampiera,
thank you for your feedback and we are sorry again for the delivery issue.
As requested, the refund has already been processed.
We remain at your disposal for any further needs.
Chiara, Petit-Fernand
thank you for your feedback and we are sorry again for the delivery issue.
As requested, the refund has already been processed.
We remain at your disposal for any further needs.
Chiara, Petit-Fernand
1
/5
★☆☆☆☆
I have not received the ordered and paid goods
Lieto A.
purchased on 19/07/2025
Translated review
Answer from Petit-Fernand
Good morning Anna Maria,
we are very sorry to hear that you have not yet received your shipment.
We will contact you immediately via email to verify the situation together and find a solution.
Chiara, Petit-Fernand
we are very sorry to hear that you have not yet received your shipment.
We will contact you immediately via email to verify the situation together and find a solution.
Chiara, Petit-Fernand
1
/5
★☆☆☆☆
I had ordered a glass that was ultimately refunded. I had to send a message to find out why something was missing from the order and to get the refund ...
Vanessa G.
purchased on 31/07/2025
Translated review
Answer from Petit-Fernand
Hello Vanessa,
Thank you for taking the time to share your experience. We are sorry for the inconvenience regarding your order. Your feedback is valuable and will help us improve our service. Please do not hesitate to contact us directly for any questions. We hope to see you soon on C-Monetiquette.
Best regards,
Alice C-Monetiquette
Thank you for taking the time to share your experience. We are sorry for the inconvenience regarding your order. Your feedback is valuable and will help us improve our service. Please do not hesitate to contact us directly for any questions. We hope to see you soon on C-Monetiquette.
Best regards,
Alice C-Monetiquette
1
/5
★☆☆☆☆
Very poor service & would not recommend your site to anyone
Janine M.
purchased on 21/07/2025
Answer from Petit-Fernand
Hi Janine,
We’re truly sorry to read your comment, especially since we did our best to resolve the issue promptly.
As a goodwill gesture, we resent your labels free of charge, even though the error did not come from our side. The name entered during the first order 4002507210 is visible in your original confirmation email 🙂
We're always here to help if needed.
Chiara, Petit-Fernand
We’re truly sorry to read your comment, especially since we did our best to resolve the issue promptly.
As a goodwill gesture, we resent your labels free of charge, even though the error did not come from our side. The name entered during the first order 4002507210 is visible in your original confirmation email 🙂
We're always here to help if needed.
Chiara, Petit-Fernand
1
/5
★☆☆☆☆
Package not received after 3 weeks of purchase
Pauline B.
purchased on 31/07/2025
Translated review
Answer from Petit-Fernand
Hello Pauline,
Thank you for taking the time to share your opinion. We are sincerely sorry to learn that you have not received your package within the expected time. Your satisfaction is essential to us, and we are committed to improving our services. Please do not hesitate to contact us directly so that we can assist you in this situation.
Best regards,
Alice from C-Monetiquette
Thank you for taking the time to share your opinion. We are sincerely sorry to learn that you have not received your package within the expected time. Your satisfaction is essential to us, and we are committed to improving our services. Please do not hesitate to contact us directly so that we can assist you in this situation.
Best regards,
Alice from C-Monetiquette
1
/5
★☆☆☆☆
I am disappointed because I had ordered two different styles of labels and I only received one type.
Eykel F.
purchased on 29/07/2025
Translated review
Answer from Petit-Fernand
Hello Eykel,
Thank you for your feedback and we are sorry to hear that your order did not meet your expectations. After consultation, we find that the products you chose are indeed identical.
We remain available in the future to advise you during your purchase.
Have a nice day,
Camille C-MonEtiquette
Thank you for your feedback and we are sorry to hear that your order did not meet your expectations. After consultation, we find that the products you chose are indeed identical.
We remain available in the future to advise you during your purchase.
Have a nice day,
Camille C-MonEtiquette