Reviews Petit-Fernand

Order never arrived!!!!

It's been 1 month since I ordered and I haven't heard anything about the labels, which is a real problem given the delivery times announced.

Never received my package?

Very bad service. Absolutely do not buy. The shipping service is not tracked and nothing gets to you. After a long wait they say they sent it by mail but the letter carrier never found anything for me. Scam!!!

The order has not arrived. After 20 days. I am still waiting for an answer.

I placed the order on 12/10/2022, then I get the email notifying me that the order started on 17/10/2022. To date after 10 days I still have not received anything. Money thrown away. Never again!!!!

I placed an order... and paid and everything has not arrived and it says it has been delivered. And I did it on September 8

Unfortunately I have still not received the order yet and I have tried getting in touch however have not been able to log in to my account as it has been locked.

I have not received an order? Wait 2 weeks

We have not received our order. I have contacted via the website and received no response. Thank you for response - yes please resend. Thanks

Bad. Despite the fact that the order went out some time ago, I have not received it.

Order placed September 29. So far October 25 nothing has arrived.

Parcel received 1 week later theoretically in 24h/48h it happens and there more than 1 week

Order never received

Never received anything

The order never arrived, I can't contact support, and I can't get a refund. It almost seems like a scam since there are several reviews like mine. I am very disappointed

Adhesives release and lose glue. They shift and slide off the pencil or marker to which they were attached. Bad.

I bought a personalized water bottle for my son, but after not even a week the name and other designs were already ruined, they sent me a replacement water bottle but the second one arrived ruined as well. I would not buy it again it is not a quality product.

The order did not arrive. I contacted them and they invited me to wait a few more days, without giving any explanation of what happened. I contact them again days later demanding a refund, you can lose the package, I understand, but their attitude leaves much to be desired.... NOT AT ALL RECOMMENDABLE

All the labels are coming off ...the operation was performed to the letter but it was definitely money wasted!

I have placed two orders because the labels are very cute. In the first order I was left with the doubt if they were defective because they did not hold anything on the clothes. The thermo adhesive labels do not stick well and disappear after the first wash. As I thought they were defective this year I have placed another order and they are the same, it is not worth it, you will be picking up labels all over the house. Very bad quality.

I never received the labels nor the refund order made on September 1 and Refund supposedly activated on September 26 we are October 18 still nothing

Total scam by this company. If anyone is thinking of ordering from them please do not waste your time or money. More than a month waiting for my order, they offer to send it again instead of refunding and nothing arrives. As if the first order has gone to the Bermuda triangle, they don't give you any explanation why you are not going to receive it, they just tell you that it might not arrive. Sorry ? You write them an email and they reply as if nothing happened and they don't regret their mistake. It is not a mistake, it is a real SCAM.

My opinion is bad, basically because I cannot comment on the product BECAUSE I HAVE NOT RECEIVED IT, I have contacted you and have not received a response.

Order received 1 month and a half later. No commitment from customer service.

Very disappointed, the iron-on labels came off after the first run in the washing machine, the shoe labels didn't hold at all, I wouldn't recommend it.

I can't evaluate the order because I haven't received it yet. I wrote to customer service and they told me to keep waiting but it has been too long and I still have no order! I hope it will be resolved as soon as possible! Thank you

I have been waiting for a month, nothing has ever arrived ! It's a scam they just make fun of you.

I have not received my order and I do not know how to claim it.

I used your labels and they came off the clothes I wore. I have bought from you before and always recommended you but I don't know what happened this time

Unfortunately, I was not satisfied this time: after only a few days of use, the cap no longer holds well and therefore leaks water bottle. Unfortunately as a result the water bottle is not usable. I am very sorry, especially since this is the first time I am not satisfied with the purchase.

Waste of money and quality. Paid £5(incl postage) for 10 tags and bought from my sons school 100 name tags for only £7.99(free delivery).

Order not arrived

Order never arrived

Unclear where the labels go. Bought the ones that stick on to objects not clothes.

I never received my order.

A fraud. I placed an order that never arrived and asked for a refund and after more than twenty days nothing has arrived. Scoundrels.

Product not bad but the service is subterranean. It is advertised on the Instagram page with express delivery within 72h (costs almost 10). Unfortunately, in my case this was not the case. Instead of admitting the mistake and, if necessary, refunding the costs, they are now arguing about it and denying the corresponding advertising (but still visible).

I have not received my order until now. it was placed on September 15

Well, I am still waiting for the correct labels to arrive and I was hoping for a quick shipment since it is to correct a mistake made by the company.