/10
★★★★★
based on 125940 reviews published
★★★★★
based on 125940 reviews published
Latest customer reviews
5
/5
★★★★★
Practical, easy to use with playful motifs
Ines H.
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5
/5
★★★★★
Very good impression, fast delivery
Jeanine P.
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5
/5
★★★★★
The order did not arrive and they solved it as soon as I reported it.
Fina
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1
/5
★☆☆☆☆
I have been buying labels from Petit Fernand for at least 5 years. Sometimes the order arrives longer than the guaranteed delivery time, but this time I needed the labels for my son's birthday so I paid extra to make sure they arrived on time. Unfortunately, they arrived 4 days late. I didn't even pick them up at the depot. Petit Fernand refunded me the extra shipping costs, but I followed the delivery time and the product was just shipped late. I should have received a refund for the labels as well. Too bad. The product is always beautiful and useful, but this happening created for me.
Veronica
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Answer from Petit-Fernand
Dear Veronica, I am very sorry to hear about the delay and for the inconvenience it caused you. I understand how important it was that the labels arrived in time for your son's birthday. Although we reimbursed you for the extra shipping costs, I completely understand your frustration with the delay in shipping. We always try to provide the best service possible and will take your feedback into consideration to improve in the future. Thank you for your understanding. Sincerely, Chiara, Petit-Fernand
5
/5
★★★★★
I've re-ordered labels from this company several times now as I think they are great quality and price and perfect for my kids' nursery clothes. The stickers make it so easy and fast to label lots clothes and they stay stuck on despite lots of washes! The stickers are also fairly easy to peel off if you wanted to remove to sell clothes on or donate elsewhere. There are also lots of different design choices too. Would definitely recommend!
Laura
Answer from Petit-Fernand
Hi Laura, Thank you for your kind words! We're so happy you love the quality of the labels ??. Best regards, Chiara, Petit-Fernand
4
/5
★★★★☆
The stickers are very nice but it says that the ironing paper is included and it does not appear. I don't know if it's by default or what, but for the price... I thought it was a good mistake, a shame.
Esther
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5
/5
★★★★★
Very good name labels. I'm thrilled for the second time in a row and so is my daughter.
Diana L.
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Answer from Petit-Fernand
Hello, Thank you very much for your wonderful review! We are very pleased that you are satisfied with our product and service. Your positive feedback really means a lot to us and motivates us to continue to do our best to provide you with the best experience. ?? Have a nice day, Elise, EsIstMeins
5
/5
★★★★★
Responsive, attentive and understanding customer service! everything we've come to expect!
Magali C.
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5
/5
★★★★★
Very fast and responsive after-sales service. Thank you
Ele
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5
/5
★★★★★
Quickly ordered and quickly received, the labels are very good.
Marianne
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5
/5
★★★★★
I have ordered repeatedly because I am very satisfied with the quality. In the meantime, I had ordered elsewhere and was disappointed.
Mona B.
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Answer from Petit-Fernand
Hello, Thank you very much for your comment. Your satisfaction is our top priority and it is a real pleasure to know that we have met your expectations. ?? See you soon, Elise EsIstMeins
5
/5
★★★★★
Very F i labels
Brigitte C.
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5
/5
★★★★★
Received very quickly!!! Thank you very much
Fonta M.
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5
/5
★★★★★
The labels are very pretty and easy to apply. Order delivered quickly.
Marine L.
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5
/5
★★★★★
Very nice sports bag, nothing to say perfect
Nadine M.
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5
/5
★★★★★
Beautiful labels
Alida I.
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5
/5
★★★★★
Super fast delivery!!! and on time.
Jessica
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5
/5
★★★★★
A friend recommended these labels! I have absolutely no regrets about ordering them. Quality products, easy to use! Thanks ??
Mymy B.
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5
/5
★★★★★
Easy-to-apply, high-quality labels
Brigitte C.
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2
/5
★★☆☆☆
Some of the labels were missing from the order. I contacted customer service and was told to send photo evidence. It's very difficult to take photos of something that is missing... I ended up having to take photos of every page to show that the labels were not there. I then had to do this again as they couldn't find the photos I had previously sent. They agreed to a refund but didn't refund the correct amount. I contacted them about this but they then asked me to send more photos of the missing labels. In the end I gave up, as it was taking too much time. The labels that we did receive were good quality, but this company has shocking customer service. I would definitely avoid them in the future! They also sent us some Christmas stickers as a gift. Which is completely pointless as it's January! I'd rather have received the labels which I paid for. Please don't reply and say 'please contact us to resolve this'. As I've tried to resolve this with your team on a number of occasions but had no luck.
Jen
Answer from Petit-Fernand
Hi Jen, Thank you for your feedback. We are truly sorry for the inconvenience you've experienced. Please note that the requests for photos you received were automatic responses from our system. Our team later reached out to you for more details, as it's important to fully understand the situation in order to provide the best support. We offered to send the missing labels again, but you chose the refund option, which we promptly processed. We haven't received any further complaints other than the initial issue, so we are unclear about the claim regarding the incorrect refund amount. We would be happy to look into it. However, there's no need for you to contact us again. We will reach out to you directly to clarify the situation. Regarding the Christmas stickers, these are a special bonus gift we send to all our customers. They change periodically, and many of our customers enjoy receiving them. We apologize once again for the frustration this has caused. We will be in touch to ensure everything is resolved. Best regards, Chiara Petit-Fernand ??
5
/5
★★★★★
Original idea, quick and easy to create, beautifully executed.
Fabienne W.
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5
/5
★★★★★
Superb labels. Good product quality and very fast delivery. It's been 2 times that I order on the site and never disappointed Bravo
Elodie B.
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5
/5
★★★★★
Good price. Labels seem to be of good quality. Durability to be verified with use. Fast shipping.
P.maquet
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5
/5
★★★★★
A very easy to use site. Beautiful, solid, personalized labels for my son. What more could you ask for than fast delivery and express delivery! You're my only source for labels now!
Aurélie
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5
/5
★★★★★
Great company with really good customer service. I did have an issue with a lost order. It was quickly resolved and a replacement shipment was made. Product is fab and we have been using these labels for a few years now and keep coming back for more. I love that they can be customised to the individual.
Helen
Answer from Petit-Fernand
Hi Helen, Thank you so much for your feedback! We're glad to hear you had a positive experience with us. Looking forward to seeing you again soon! Chiara, Petit-Fernand ??
5
/5
★★★★★
High-quality, attractive personalized labels. Wide choice of models
Ludivine V.
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5
/5
★★★★★
Fast and efficient!
Mag
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5
/5
★★★★★
Fast shipping, cute labels! I recommend ??
Delobelle M.
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5
/5
★★★★★
I ordered 3 mugs that I was able to personalize for each of my little girls. I'm delighted with the result. Great quality on delivery, as these gifts will be offered soon, but not yet tested. The motifs are full of charm. Being able to choose the font, size and color of the text makes it possible to harmonize it with the graphic for a lovely result. Very fast delivery. Neatly packaged. 100% satisfied!
Yanouchka
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5
/5
★★★★★
I really like your labels
Anna P.
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