/10
★★★★★
based on 125983 reviews published
★★★★★
based on 125983 reviews published
Latest neutral customer reviews
3
/5
★★★☆☆
The quality of the product is very good, but the delivery time is very long.
Ana Madruga Rus
Translated review
Answer from Petit-Fernand
Hello Ana, we apologize for the delay. Good day
2
/5
★★☆☆☆
The labels are nice, however, unfortunately, the thermoadhesive ones despite following all the instructions do not stick well
Valeria
Translated review
Answer from Petit-Fernand
Dear Valeria, I am very sorry to hear that you have experienced problems with your labels. It is abnormal for them to come off if the instructions were followed correctly. https://www.petit-fernand.it/applicare-etichetta-termoadesiva-adesiva Please do not hesitate to contact us by email at [email protected] telling us a picture of the defective product and we will do our best to find a solution Good day ? Alessio
2
/5
★★☆☆☆
Very long wait time, quality not as described (they are plastic anyway).
Sonia
Translated review
Answer from Petit-Fernand
Good morning Sonia, we are sorry to hear that your order did not meet your expectations. We thank you for your understanding and wish you a good day. Alessio
3
/5
★★★☆☆
Extremely long delivery time - the goods were sent the next day, contrary to what was promised. But the goods are ok!
Iris
Translated review
Answer from Petit-Fernand
Hello Iris! We are very sorry for this inconvenience. Please accept our apologies with the discount code via the email.
2
/5
★★☆☆☆
Lousy customer service
Mg
Translated review
Answer from Petit-Fernand
Hi Marta, we have contacted you again by email to give you a solution. Regards
2
/5
★★☆☆☆
I washed the labeled garments in the washing machine and some of the labels came off, I hoped it wouldn't happen. I don't think I will buy from this retailer again, at least no more labels for garments.
Costanza
Translated review
Answer from Petit-Fernand
Good morning, I am very sorry to hear that you have experienced problems with your labels. It's abnormal for them to come off if the instructions were followed correctly. https://www.petit-fernand.it/applicare-etichetta-termoadesiva-adesiva Please feel free to contact us by email at [email protected] telling us a picture of the defective product and we will do our best to find a solution Good day ? Alessio
2
/5
★★☆☆☆
Arrived much too late, in addition much too small the font not clearly visible, the colors are also not intense enough I will not order again! It was definitely not worth the money!
Ghuman
Translated review
Answer from Petit-Fernand
We are very sorry that you are not satisfied with the labels. Could you please email us some details so that we can find a solution?
3
/5
★★★☆☆
I trusted your labels again because of the previous positive experience, but this time I paid the same and there was only one sheet with stickers (for iron-on), when the previous time, for the same price, there were 5 pages. I was really disappointed.
Paula
Translated review
Answer from Petit-Fernand
Hi Paula, we appreciate your trust. We have sent you an email to help us understand your request. Best regards 🙂
3
/5
★★★☆☆
The iron on lables fall off. I've ironed on clothes 200°c heat, left for over 24hours before wearing and also washed in 30°c temp but all the ironed on lables are peeling off
Sheema J.
Answer from Petit-Fernand
Dear Sheema, we are sorry to hear this! It should not happen if all the instruction has been followed correctly. We wrote to you an email with a few offers to find the suitable for you solution.
3
/5
★★★☆☆
Could be good if it weren't for the adhesive ones that in markers and crayons tend to come off and you have to tape them. So sufficient.
Manu
Translated review
Answer from Petit-Fernand
Good morning, we are sorry to hear that the order did not meet your expectations. please feel free to contact us by email at [email protected] communicating a photo of the defective product and we will do our best to find a solution Alessio
3
/5
★★★☆☆
Aesthetically beautiful labels but some were not properly pre-cut and would not come off.
Pierluigi
Translated review
Answer from Petit-Fernand
Good morning, we are sorry to hear that the order did not meet your expectations. please feel free to contact us by email at [email protected] communicating a photo of the defective product and we will do our best to find a solution Alessio
3
/5
★★★☆☆
I had aquaistas before and always got along well, but this time..I got personalized labels for clothing and objects. Unfortunately only one sheet was for garments to be glued with iron, the rest were simple stickers..and honestly 30 euros for stickers
Valeria G.
Translated review
Answer from Petit-Fernand
Good morning Valeria, you were able to choose the type of labels when ordering. We have therefore produced the requested labels. We thank you for your understanding Have a nice day ? Alessio
3
/5
★★★☆☆
I like the material very much but it has arrived too late.
Patricia Gómez Ramos-izquierdo
Translated review
Answer from Petit-Fernand
Hello Patricia, thank you for your trust, and we apologize for the delay. Good day
3
/5
★★★☆☆
Fun stickers for kids, they recognize their stuff with them. Delivery took longer than expected.
Nerea Casado Rodriguez
Translated review
Answer from Petit-Fernand
Thank you very much for your message Nerea, and sorry for the delay.
3
/5
★★★☆☆
Beautiful self-adhesive stickers. A pity that after the second wash a few of them fell off.
Miriam M.
Translated review
Answer from Petit-Fernand
Hi Miriam, thank you for your message. In order to help you with the stickers that have peeled off, we invite you to send us an email with your order number and a photo of the stickers. We leave you the email : [email protected]
3
/5
★★★☆☆
Product as pictured, nice colors. Very cute bags, printed well. Love her personalized mini beauty!!! The labels are easy to personalize and use. I did not give 5 stars because I found that some of the labels after the first wash started to peel off a bit in the ends, despite following the directions provided.
Chiara
Translated review
Answer from Petit-Fernand
Good morning Chiara, It is not normal for labels to come off if the instructions were followed correctly. Please feel free to contact us by email at [email protected] telling us a picture of the defective product and we will do our best to find a solution. Have a nice day ? Alessio
3
/5
★★★☆☆
The stickers are very good but they have taken a long time to arrive. I tried to call but I always got that they were busy.
Maria
Translated review
Answer from Petit-Fernand
We apologize for the delay Maria
3
/5
★★★☆☆
It is good but takes too long to arrive
Natalia Belen Cabrera Miranda
Translated review
Answer from Petit-Fernand
We apologize for the delay Natalia
3
/5
★★★☆☆
Super late merchandise, labels not adhering well, coming off
Eduardo G.
Translated review
Answer from Petit-Fernand
Good morning, we are sorry to hear that the order did not meet your expectations. please feel free to contact us by email at [email protected] communicating a photo of the defective product and we will do our best to find a solution Alessio
3
/5
★★★☆☆
My order did not arrive in the described timeframe so I immediately contacted customer service and they were operative and resent it to me. I purchased through Instagram but maybe due to some bugs in my account I was not seeing the tracking of the order but only that it was shipped. Therefore have to thank the customer service without which I would not have known how to solve it.
Giada
Translated review
Answer from Petit-Fernand
We are the ones who thank you for your opinion and understanding. We remain at your disposal and wish you a good day ?
2
/5
★★☆☆☆
I placed the first order, which was LOST, the customer service was very fair to me re sending the order, which however has yet to arrive. i have heard very good things about this company, i gave it a negative rating because i hope they improve the shipping service
Claudia M.
Translated review
Answer from Petit-Fernand
Good morning Claudia, Thank you for your review, we will take it into account in order to improve the quality of our services. We hope to receive your order soon. Good day Alessio
2
/5
★★☆☆☆
The products are good and for that reason I have been buying your labels for about 7 years now. BUT the shipping is soooo slow, it always takes much longer than promised. You should look for another way of shipping, because looking at the complaints on the web, many people say the same thing.
Nieves De Los Santos
Translated review
Answer from Petit-Fernand
Nieves, we apologize for the delay. We are doing our best so that our deliveries are not so late. Good day
3
/5
★★★☆☆
The labels were great but took too long
Guadalupe Zapata Valera
Translated review
Answer from Petit-Fernand
We apologize for the delay.
2
/5
★★☆☆☆
Ordered on 06.09.22 and after 20 days it was finally delivered successfully. As a gesture of goodwill, it was printed a second time and delivered again.
Fr. H.
Translated review
Answer from Petit-Fernand
Hello Melanie. We are very sorry that your first order was lost in the post. We hope that you have received the replacement and that you like the product!
3
/5
★★★☆☆
Good product, but shipping takes a long time and they don't make it clear when you order.
Leo
Translated review
Answer from Petit-Fernand
We apologize for the delay Leo . Good day
3
/5
★★★☆☆
It is very nice only that in the petit that I stuck in the baby of the little one is peeling off with the washes ?? maybe I'll buy again ??
Laura Bottari
Translated review
Answer from Petit-Fernand
Hi Laura, send us an email so we can help you. [email protected] Good morning
2
/5
★★☆☆☆
Took too many days to arrive
Macarena González GarcÃa Baque
Translated review
Answer from Petit-Fernand
We are sorry for the delay in delivery of your order Macarena
3
/5
★★★☆☆
They took a long time to arrive, almost 15 days.
Araceli
Translated review
Answer from Petit-Fernand
We apologize for the delay in delivery of your order
3
/5
★★★☆☆
I placed an order on September 7 and after about 20 days without receiving it, customer service sent the order again. Just one day after sending it again, the first order arrived, but I informed them and they finally compensated me for the wait with the shipment of the two orders.
Raul Dia, Ortin
Translated review
Answer from Petit-Fernand
Thank you for your message Raul . We hope that for your next purchase, the delivery will be faster. Regards
3
/5
★★★☆☆
Excessive delay in delivery.
Alberto Molina Romero
Translated review
Answer from Petit-Fernand
We are sorry for the delay Alberto. It is true that we try to manufacture in 48h, to be delivered as soon as possible, but sometimes the delivery can reach 10 working days. Have a nice day