Reviews Petit-Fernand

This is the second time I've ordered. The first time, very good. This time I'm sorry. It is now 22/09/22 and I am still waiting for my labels ordered on 29/08/22. Despite emails I still haven't received anything.

First of all, I ordered a kindergarten pack for the first time. I spent 3 hours gluing the iron-on labels to all my daughter's clothes, using the iron and respecting the pause time. I then recommended more iron-on labels because I didn't have enough. What a mistake! I should have waited to see the result in the first wash! Everything comes off, it doesn't hold at all!!!! I wasted time and money, I'm really disappointed!

Very disappointed. I placed an order on September 1 and so far no delivery.

My order has not arrived! Still waiting

I have bought several times through this site and have always been fine, unfortunately my last order is missing the water bottle that I paid for. I have written to customer service but have not received a response. Reluctantly I will no longer be buying from Petit-Fernand Laura

Unfortunately, I never received the order

A waste of time. The order never arrived and we have to look for a last-minute solution.

My package after a month has still not arrived

Hello, I ordered on a Monday and the labels arrived on Tuesday of the following week, so we're a long way from "2-4 working days" delivery. In addition to the delay, some of the labels had another person's name on them. Maybe it was bad luck, but I won't recommend them again. Thank you very much.

Ordered over 2 weeks ago. I needed the labels before the 19th and ordered well 15 days before. My children went on a school trip and I ordered the clothing labels for nothing because the order was not received!

I received a damaged gourd and have been trying to reach customer service by email and phone calls for weeks!

My order never arrived, I reported the problem and was advised to check that I had entered the correct information. All correct and to date I have never received anything

I placed the order on 30/08/2022 We are at 22/09/2022 still nothing has yet to arrive

Order never received, after sending an e-mail twice I never got a reply.

I never received my order

What opinion did not come of it ????

Delivery times exceeded 3 weeks! It's just unacceptable

I placed an order for school labels and thermo adhesive labels on September 2. As of today September 22,I still have not received anything I ordered,I tried resetting my account password to write to customer service and I never received an email acknowledgment for the password change despite the procedure being done correctly.I am not at all satisfied with the service.

Lame! Never received my order of labels several tries of complaint without answers!!!!

Package never arrived and they don't respond to emails

I never received my order, although they later refunded what I paid, I was very disappointed. The shipping system without tracking gives no guarantee.

Order never received

The cap on the Personalized Water Bottle broke right away. The taxes are too high.

I bought a gourd, the edge of the stopper broke and split, the paint peeled off, after barely a week's use, no response from the site, just that I shouldn't send out reminders, I'm waiting for a refund.

I simply never received my labels after numerous reminders. Poor service.

Unfortunately, ordered labels 2 weeks ago and still have not arrived

Nefarious service. The order date was September 2 and it still hasn't arrived after 20 days. I have tried to contact them on 2 occasions and they do not respond to emails. You make accounts that you will have them by a certain date and then it is not so. Very disappointed with their treatment and customer service.

I gave 1 star xbecause 0 was not possible. Ordered merchandise in early September,never arrived. Money taken immediately. Assistance nonexistent, teasing many.

You have not solved my problem. Order placed on August 29 and I still haven't received anything. I have already sent several reminders to customer service but have not received a response yet!

Unfortunately the stickers do not hold. very annoying for the price

Still haven't received my order after a month of waiting

I still haven't received anything

Catastrophic delivery time for a 990 delivery. An e-mail was sent to the customer service department with a mediocre response. I will not order from you again.

My order has not yet arrived. I think it's a real shame !!!! I'm very sad about it, I didn't get any money back either !!!!

Order never received

I placed an order for 30 euros to be delivered in Luxembourg. I never received the products I ordered. I contacted customer service who asked me to check with the neighbors to see if the package had been delivered to them. I checked with all the neighbors but to no avail. No one had seen it. I then informed the company, which didn't get back to me. I paid for an order that I never received and no refund was offered. Very disappointing experience.

The labels come off after a few washes. Yet wash at 30 . I followed the instructions correctly, but I'm really disappointed.

Hello, I never received my order. After August 29, 2022 it is now September 21 and I have never received anything. Customer service has never helped me! This site is pathetic and there is no way to contact someone directly, their phone line is closed at the moment. I don't recommend them at all, I'm very dissatisfied and I'm asking for my money back, I still haven't received anything either!

10 days to receive labels 3 messages sent 0 replies from you!

Useless! Ordered labels before start of term and they never arrived. Followed up via their website and no response! I'll be taking this up with my credit card company. Horrible service, no customer help. Avoid!