/10
★★★★★
based on 125983 reviews published
★★★★★
based on 125983 reviews published
Latest neutral customer reviews
3
/5
★★★☆☆
Compared to the previous experience I am not fully satisfied. Prompt shipment and everything fine. Product, on the other hand, not in line with what I had hoped for: - object labels: from the externally lacquered crayons come off - thermoadhesive labels: do not withstand the dryer
Marta Z.
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Answer from Petit-Fernand
Good morning, It is not normal for the labels to come off if the instructions were followed correctly: https://www.petit-fernand.it/applicare-etichetta-termoadesiva-adesiva Please feel free to email us at [email protected] telling us uan photo of the defective product and we will do our best to find a solution. Buonna gioranta ? Alessio
2
/5
★★☆☆☆
Adhesive labels do not hold and the iron-on labels only last 7-8 washes then you have to iron them again sometimes they only last 3-4 washes. The shoe labels are also not top would be better if they had a left right label and were smaller! Nevertheless, better than the competition where it tears after 4 washes.
Nichtbegeistert
Translated review
Answer from Petit-Fernand
We are sorry that you are having problems with our labels. We can offer you a refund or send a replacement if you wish. Please, read our email for more information.
2
/5
★★☆☆☆
Unreliable adhesive labels, attached two weeks ago and already found a couple in the washing machine (40' wash)...I don't think I would buy them again....
Jessica
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Answer from Petit-Fernand
Good morning, please feel free to contact us by email at [email protected] telling us uan photo of the defective product and we will do our best to find a solution. Alessio
3
/5
★★★☆☆
Ordered for the second time, sent very quickly so great. However, I had a small problem with the name on the isothermal bottle. I sent a message to customer service but never heard back... too bad.
Cass.
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Answer from Petit-Fernand
Hello, we're sorry to hear that the article didn't meet your expectations. Unfortunately, it seems that your email did not reach us. We have sent you a message in order to find a solution as soon as possible. Have a nice day Alessio
3
/5
★★★☆☆
Convenient, cute, fast shipping, but peels off too easily, especially after machines.
Shahnez Delici
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Answer from Petit-Fernand
Hello, we're sorry to hear that the article didn't meet your expectations. We have sent you an e-mail to try and find a solution as soon as possible. Have a nice day Alessio
3
/5
★★★☆☆
Disappointed by the quality of the labels, which do not peel off easily and many are lost.
Allardcc
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Answer from Petit-Fernand
Hello, I'm very sorry to hear that you're having problems with your labels. It's not normal for them to come off if the instructions have been followed correctly. https://www.c-monetiquette.fr/coller-etiquette-thermocollante-autocollante If the problem persists, don't hesitate to contact us by email at [email protected] with a photo of the faulty product and we'll do our best to find a solution. Have a nice day Alessio
3
/5
★★★☆☆
I was satisfied with the fast service, I've been ordering from them since 2020 but at the moment I haven't received my order and it's been treated as finished on top of that with no response to my emails and calls since September 04. I had them on the phone after my comment, the shipment was sent according to what I was told in priority, but here's another 1 week without having received the product ...
Anne B
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Answer from Petit-Fernand
Hello Anne, we've left you a voice message to reassure you that your order has been returned. Have a nice day!
3
/5
★★★☆☆
Ordered on Friday evening and received on Thursday of the following week, a far cry from the 48-hour delivery times advertised on the site. Three stars just because of that... The labels are pretty and just what I wanted.
Séverine
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Answer from Petit-Fernand
Hello Séverine, we're sorry to hear about the delay in your order. Unfortunately, the postal service can sometimes extend the delivery time. We're glad the labels are to your liking. Very nice day to you
3
/5
★★★☆☆
Too bad the special shoe labels don't stick.
Prescilla Dupuis Bigey
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Answer from Petit-Fernand
Hello Prescilla, please contact us by email, and send us a photo of the labels in question, so that we can provide you with a solution as quickly as possible.
3
/5
★★★☆☆
Hello, I bought these labels (in packs of 10) (not iron-on) for my daughter's clothes (3 years old). When I received them, I discovered that they don't stick effectively to the fabric, but that they must be stuck to the care labels or to the garment brand labels, to resist washing. I hadn't seen/read this information before ordering. Unfortunately, I've either already cut out most of these care and brand labels, or they're missing because the brand is written directly on the fabric. The labels stuck on the care labels remain after the various washes. Those stuck on the fabric or on the brand labels come off in the wash. However, the labels have a practical format and a very cute design. My daughter chose the ladybug and loves these colorful labels.
Jennifer
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Answer from Petit-Fernand
Hello Jennifer, an email has been sent to you to help you. Have a nice day!
2
/5
★★☆☆☆
Iron-on labels peel off after one wash 🙁
Invité
Translated review
Answer from Petit-Fernand
Maeva, please send us a private email with your order number and a photo of the labels in question. We'll get back to you with a solution in the next few days. Have a nice day!
3
/5
★★★☆☆
Very good site. Very good quality labels. However, I was a little disappointed by the price increase. And I was also a little disappointed by the price increase for the picnic boxes. But otherwise the products are of very good quality.
Audrey.
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Answer from Petit-Fernand
Dear Audrey, an email has been sent to you regarding your order 🙂 Thank you for taking the time to write to us. Have a nice day!
3
/5
★★★☆☆
Perfect self-adhesive labels. Glue very well, nice aesthetics. Fast delivery. Iron-on label a little disappointed. It melts a bit despite the parchment paper and the iron being well adjusted. Does not adapt well to certain fabrics. I've seen that sticky labels for clothes have just come out. Would be nice to have designs for teenagers.
Emilie Diarra
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Answer from Petit-Fernand
Hello Emilie, we're sorry to read this about the quality of the thermo labels. We invite you to contact us by email, with photos of the labels in question so that we can help you. Have a nice day!
3
/5
★★★☆☆
The labels are attractive and consistent. The price is interesting. However, delivery times are much longer than indicated and customer service is non-existent as I never received a reply despite two emails sent several days apart...
Jeanne Davis
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Answer from Petit-Fernand
We are very sorry for our late response. We will contact you as soon as possible to help you. Have a nice day!
2
/5
★★☆☆☆
Products did not arrive on time, shipping via mail without tracking, ----EDIT: ----- I have to admit they were very kind and sent me back the labels and then the first ones arrived a little late as well. Problem maybe due to slow postal service. thank you regards
Silvia
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Answer from Petit-Fernand
Good morning, we are sorry for this delay. We have sent you an email to find a solution Good day ? Alessio
2
/5
★★☆☆☆
Beautiful labels; colors and options numerous and nice well made. Unfortunately, the thermo stickers don't stay on well after two washes, in fact they just fall off and can't be resealed. The adhesive ones for clothing labels are much more valuable
Monica
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Answer from Petit-Fernand
Good morning, please do not hesitate to contact us by email at [email protected] telling us uan photo of the defective product and we will do our best to find a solution. Good day Alessio
2
/5
★★☆☆☆
It's the second time we've bought. Last year and this year, but unfortunately the quality was not the same. The labels do not collent well on the colors. We are very disappointed and are already thinking about ordering elsewhere.
Mimie M.
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Answer from Petit-Fernand
We are sorry to hear that you are having problems with your labels. Can you send us photos of the labels that are missing or photos of the place where they were applied? Nous avons plus d'informations sur l'email.
2
/5
★★☆☆☆
Unfortunately, the labels wash off.
Invité
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Answer from Petit-Fernand
We have contacted you by email in order to help you. We apologize for this quality anomaly. Have a nice day!
3
/5
★★★☆☆
Arrived on time with great labels, unfortunately I was missing the shoe labels that were supposed to be included in the back-to-school pack.
Bonny Timblene
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Answer from Petit-Fernand
Dear Bonny, We have tried to reach you by phone, in order to help you. Have a nice day 🙂
3
/5
★★★☆☆
Thermoadhesive labels come off very easily and quickly
Francesca A.
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Answer from Petit-Fernand
Good morning, we are sorry for this inconvenience, it is not normal for labels to come off. I confirm that we have sent you a message in order to find a solution. Have a nice day ?
3
/5
★★★☆☆
Really great labels but I didn't receive the right type so I had to reorder.
Emilia
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Answer from Petit-Fernand
Hello Emilia, We have just written you an email to help you. Have a nice day!
3
/5
★★★☆☆
I left a complaint about my order on the day I received it, September 05, but I still haven't received a reply as of September 21.
Carrara Pommereau
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Answer from Petit-Fernand
We have received your private message concerning the receipt of your order, and we have just replied to help you. Have a nice day!
3
/5
★★★☆☆
Labels can be removed with the first wash.
Invité
Translated review
Answer from Petit-Fernand
Hi Christelle, we're sorry that the garment labels are coming off. We've sent you an email about this. Have a nice day!
2
/5
★★☆☆☆
I had two codes at gemo because I bought two back-to-school outfits but one of the two codes didn't work and the other worked but I was charged 8 and not 2 as indicated.
Azur Terrasson
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Answer from Petit-Fernand
Hello Azur, we are surprised to read your message, because the discount with the Gémo promo code is automatic. We invite you to contact us by email in order to help you, by inserting the two Gémo promo codes obtained at the time of your purchase. Have a nice day
3
/5
★★★☆☆
I ordered two kits, and I'm a little disappointed with one. I don't understand it, but I've followed everything to the letter and the labels have already gone into the washing machine on three garments. Lovely evening
Invité
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Answer from Petit-Fernand
Hello Eva, we have contacted you by email to find a solution together. Have a nice day!
3
/5
★★★☆☆
Prices have gone up and the format has changed, too bad.
Elodie
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Answer from Petit-Fernand
Hello Elodie, thank you for your message. We invite you to contact us by email, in order to better understand which products we are talking about. Have a nice day!
3
/5
★★★☆☆
The self-adhesive labels are very pretty. But unfortunately they come off in the washing machine... a little disappointed...
Invité
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Answer from Petit-Fernand
Hello Gwendoline, we invite you to contact us by email to help you find a solution together.
2
/5
★★☆☆☆
The rendering of the labels is satisfactory, but the batches ordered are mixed together, and the first names are mixed between the notebooks. I wouldn't recommend buying them for gifts, for example.
Nat
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Answer from Petit-Fernand
Hello Natacha, we invite you to contact us by email to help you find a solution together.
2
/5
★★☆☆☆
I received the labels very quickly but to my great regret they don't stick properly. After wearing or washing the garment, the labels come off.
Magali Ahddouch
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Answer from Petit-Fernand
Hello Magali, we apologize for this quality issue. We invite you to contact us by email in order to help you find a solution together.
3
/5
★★★☆☆
I am buying labels from this company for fourth time this year, but for the first time they got me disappointed because the stick on labels don't stay after the first wash!
Alesandra A.
Answer from Petit-Fernand
Hi Alesandra, we are sorry to hear that you have a problems with your recent order! We can send the replacement or refund if you wish. More details by email.