Reviews Petit-Fernand

Label never received... priority parcel sent on the 23rd and still nothing on the 28th! Very disappointed I won't have my labels for my daughter's first day of school.

Hello, I haven't received anything. It's been over 3 weeks and still nothing!

Order placed on August 6th and to date still nothing received, I sent an email to customer service, no response from them and impossible to reach them by phone, really disappointed at the lack of seriousness, in the meantime payment has been made and no trace of my labels. First and last order on your site.

So overpriced! I chose 10 stickers - thinking it was 10 strips . No ten tiny stickers x 2 was £8 with delivery!

Run away from them like they run away from you when they don't want to solve their mistakes despite several reminders!

The order still hasn't arrived?

I did not receive my order.

I ordered a custom water bottle, but it definitely arrived spoiled. It wouldn't have been a problem if customer service had gotten back to me. But unfortunately, despite the fact that I used the contact section on their website, and we tried to contact them via their Instagram page, to date I have not received a response. This is a real shame because I had bought labels from them before and was satisfied.

I'm very disappointed I've been waiting 3 weeks for my order and still nothing And it's not the first time Very disappointed with this site

Hello disappointed as I have not yet received my order and school starts again on Monday 🙁

I still haven't received my order

As specified in the instructions, I used my iron at 200 degrees, waited 15 minutes for the iron to heat up, and placed the label on each garment with the parchment paper. I pressed for 8 or 10 seconds on each garment. First wash 15 days after labeling the garments: surprise, all the labels come off in a 30-degree wash !!!!

The site doesn't work i'm trying to make a payment by paypal it doesn't work either on the computer or on the phone.

Very disappointed with the after-sales service!!! I have received the products certainly quality unfortunately I am missing a product in my order I called several times in vain! No answer. I sent an e-mail to no avail and got an automatic reply saying that an answer was forthcoming. I've lost about 10 in my order. It was my first order and I'd think twice about it now.

Label doesn't fit

Order placed easily, but since then, no news! I haven't received the order, nor any delivery notice, and customer service gives a generic message without specifying whether the order is traceable, what recourse they have, what they could do, or where our parcel is.... even though it was ordered by recorded delivery. I strongly advise against this.

I still haven't received my order it's been 1 month !!!!

Very disappointed with the service. i had a problem with the promo code at the time of my order. i realized it just after the payment had been validated. i immediately contacted customer service who could do nothing. i'll order elsewhere next time. Not commercial at all.

I placed my order on August 10 we are at 23 and they never arrived they told me that if a neighbor took them that if the address was right. It's the first time I order it and it was a shame and after calling me as they sent them to me and nothing they never arrived.

I bought the sticker ones not the iron on, followed instructions washed their school stuff at 30 degrees and they came off in the wash. Not happy at all with this product. The stickers look nice but a total waste of money.

After more than 20 days, I still haven't received my order and their after-sales service is overwhelmed, so I'm going to have to order other labels elsewhere if I want everything to be ready for my son's first day of school pfff.

Very disappointed. The labels are pretty, but they peel off and won't stick to markers and pencils.

Received the labels with a name that was not the one I had requested! Really disappointed

I did not receive my order

Unreachable customer service, no response after a week

Order never arrived

Order not received since July 30th ?

The design is not printed on the label, only the name. I am very disappointed

Package not delivered to date, impossible to reach you by phone.

Order paid but never received

Misleading advertising It doesn't add up

I can't give an opinion since the order never arrived. I paid for nothing.

It's been 15 days since I placed my order and I still haven't received anything.

Hello, I'm really disappointed... I usually buy iron-on labels for my daughter's clothes, but this time, I wanted to take stick-on labels and the results are really not good... 1 wash at 30° and the label ended up in the window of my washing machine... How can I tell you that my dissatisfaction is at its peak...

Labels didn't arrive, been waiting for 2 weeks now and no response to emails. Annoys me as it wasn't my first order. I would have hoped for more from customer service.

The iron-on labels I received don't stick! It's balo

I made an order more than 1 month ago and I still have not received my order very disappointed

This is the 2nd time I've ordered labels and they haven't arrived. I have to send an email to be recommended labels. Finally after 1 month and a half of waiting I received them. I hope that this time I will receive them before the start of the school year. I'm not at all satisfied

I still haven't received the labels I ordered since the end of July.

More than a month after ordering, the labels have still not been delivered (my daughter has now returned from camp, so I should have received them before she left). And no explanation on the website. I regret this order.