/10
★★★★★
based on 126766 reviews published
★★★★★
based on 126766 reviews published
Latest neutral customer reviews
2
/5
★★☆☆☆
Order made on 8/08 received on 29/08 customer service not responsive enough in my opinion because waste of time despite my reminders, for my part this is the 3rd time I order I do not know if I retenter for the blow!
Dounia Sakka
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Answer from Petit-Fernand
We are very sorry for the logistical delay with your order, and have sent you an email to confirm your refund.
3
/5
★★★☆☆
I had to put sticky paper around all my son's pencils. The sides wouldn't stick. Too bad, because the labels are really nice.
Laura Dubois
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Answer from Petit-Fernand
Hello Laura, An email has been sent to you to help you 🙂
3
/5
★★★☆☆
I think the labels are too large for pens, pencils, felt-tip pens and some school supplies.
Elodie Russo
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Answer from Petit-Fernand
Hello Elodie, Thank you for your message. On the self-adhesive labels, you can select the size, in order to adapt them to different pens and pencils. Have a nice day!
2
/5
★★☆☆☆
Product quality is indisputable. Respect for deadlines is not. Result: children gone before they've received their order!
Girard
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Answer from Petit-Fernand
Hello Caroline, We are sorry for the delay of your order, and we hope it won't happen again 🙂
3
/5
★★★☆☆
A little on the small 1-line adhesive labels. They're hard to peel off. For the others, the color is perfect and the little drawings are fun. My daughters have loved them for several years now.
Perrine
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Answer from Petit-Fernand
Dear Perrine, An email has been sent to you 🙂
3
/5
★★★☆☆
I still love these labels, but this year they are badly cut on 1 booklet, so you almost have to tear them off or start cutting them again.
Lynda Durie
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Answer from Petit-Fernand
Dear Lynda, An email has been sent to you 🙂
3
/5
★★★☆☆
For orders received very good! On the other hand, I'm still missing an order and no return from the site.
Priscilla Morral
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Answer from Petit-Fernand
Hello Priscilla, An email has been sent to you this morning to help you track your order. Have a nice day!
2
/5
★★☆☆☆
The label is not responsible for my order I am very on?
Lubna Khalil
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Answer from Petit-Fernand
Hello Lubna, We confirm that your order will be returned within the next 48 hours. We apologize for this manufacturing error. Have a nice day
3
/5
★★★☆☆
Item label very good. On the other hand, iron-on labels are not great! The labels don't stick to almost any fabric and come off with the 1st wash.
Charlene Favard
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Answer from Petit-Fernand
Hello Charlène, It's not normal for our thermos to come unstuck. We have contacted you by email to help you 🙂 Have a nice day, and thank you for your confidence.
3
/5
★★★☆☆
Great quality. Unfortunately, I had to order twice because it was canceled after the first order. That's why I placed the same order again. In the end it came twice and the money was debited twice accordingly. Now I have more than I perhaps need.
Sandra R.
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Answer from Petit-Fernand
Hello, we are sorry for this inconvenience. We will get in touch with you to resolve this issue quickly. Have a nice day
2
/5
★★☆☆☆
I've been ordering for 4 years, but for two years now the labels have been peeling off very badly and tearing before I've even used them. Too bad
Muriel Lartaud
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Answer from Petit-Fernand
Hello Muriel, Please contact us by email with your order number so that we can better understand your request and help you find a solution.
3
/5
★★★☆☆
Customizable labels, nice, lots of choice. Fast delivery, although I received someone else's order first. With today's computers, mistakes happen, so I don't hold it against you. I even received a discount voucher for a future order, which I appreciated. On the other hand, the labels don't hold up well. The first time I washed them in the washing machine (no tumble dryer), they started to peel off. It's a pity, I was convinced until then, but it's the most important argument in my opinion.
Hilde
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Answer from Petit-Fernand
Hello Hilde, Thank you for taking the time to write to us and share your opinion. We invite you to contact us by email so that we can help you. Have a nice day!
3
/5
★★★☆☆
I have a 6-year-old and a 3-year-old and I have always bought these quality labels. I have also given them to various friends for their children but this time I was really disappointed. I asked for labels for 4 children, so 4 different names and you sent me everything on two booklets only! So I couldn't give the booklet, which is nice packaging but I had to cut the sheets myself and divide them for the 4 children! I did not like this at all, also because the labels for each child were not few! I suggest that for each name the labels be given in a separate pad!
Daniela
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Answer from Petit-Fernand
Good morning Daniela We have taken note of your message. We are sorry if your order does not fully meet your expectations. However, we only send a separate booklet when it is a savings package (daycare, preschool...). For other cases, and even if the order includes several names, we do not necessarily send multiple booklets, for reasons of paper consumption and staples (eco-responsibility). Thank you for your understanding, Sincerely Alessio, Customer Service
3
/5
★★★☆☆
Well made labels but delivery takes far too long. The 24/48h as indicated on the site is false.
Oriane Esserhiri
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Answer from Petit-Fernand
Hello Oriane, An email has been sent to you to help you 🙂
2
/5
★★☆☆☆
Order at the beginning of the month arrive at the end of the month parcel returned to sender... Otherwise fast and efficient after-sales service good quality labels
Cynthia Lischka
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Answer from Petit-Fernand
Thanks for your feedback 🙂
2
/5
★★☆☆☆
I'm really disappointed, the writing on the binder clip is really too small. An adult already has trouble reading, so imagine a child. The writing on your site is much more legible.
Maryne Lemye
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Answer from Petit-Fernand
Hi Maryne, Please send us a photo of the article in question so that we can help you. Have a nice day!
2
/5
★★☆☆☆
So far I have always been delighted with the stickers. With this delivery, however, the stickers were dirty, probably because the shipping bag had disintegrated from the inside. So you couldn't give them away as intended.
Nadine
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Answer from Petit-Fernand
Hello Nadine, We are very sorry to hear this! We will resend the labels. Can you please give us more details via email?
3
/5
★★★☆☆
1st order for me, careful and fast shipping but very disappointed with the size of the writing, you have to get really close to read the name, otherwise very pretty but not practical, I will not order again.
Aurélie Gaume
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Answer from Petit-Fernand
Hello Aurélie, An email has been sent to you to help you. Have a nice day!
3
/5
★★★☆☆
Nice choice of label customization. Very nice patterns and colors for our kids. However, I'm very disappointed because the clothes labels are very large and stick out on most of the clothes labels. I followed the instructions for the 1st application, but on the 1st run of the tumble dryer, I can already see the labels starting to shrivel and peel off! I'll have to wait and see for the rest of the garments.
Mira
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Answer from Petit-Fernand
Dear Mirana, We have just contacted you by phone and email to help you. Have a nice day!
3
/5
★★★☆☆
Bonjour, étiquettes magnifiques, rien à redire juste j'ai commandé un livret recettes à 2 euros, il est écrit moitié français moitié anglais et tout à l'air très bon, bon je peux traduire belle fin de journée
Sabine Forges
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Answer from Petit-Fernand
Hello Sabine, Thank you for your message. Unfortunately, we do not see a recipe book in your indicated order. Please contact us by email with the order number, so that we can send you back the item in question 🙂
2
/5
★★☆☆☆
Last year I liked the labels but this year the bag I ordered was full of black fluff all over for new, disappointed ????
Coralie
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Answer from Petit-Fernand
Hello Coralie 🙂 After our telephone exchange, we would like to point out that the bag you are talking about is not from C-monetiquette 🙂 Very nice day to you
3
/5
★★★☆☆
Object labels don't really stick - they can be removed at any time
Anne-lise Bonnet-imbaux
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Answer from Petit-Fernand
Hello Anne Lise, We have just contacted you by email in order to help you 🙂 Have a nice day
2
/5
★★☆☆☆
Unfortunately, not all stickers stick particularly well to my daughter's wooden pencils. They come off quickly.
Desi
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Answer from Petit-Fernand
Hi Desi, we're sorry. The mini stickers work better with the pens because they are smaller and designed specifically for the pens. We will refund the 1 line labels so you can reorder the other if you wish.
2
/5
★★☆☆☆
In the pencil the tips are peeled off. This without touching it
Garazi
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Answer from Petit-Fernand
Hi Garazi, I confirm that we will resend them to you. Greetings 🙂
3
/5
★★★☆☆
Unfortunately, my order did not arrive, but customer service then sent me my order again, which also arrived.
Melanie S.
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Answer from Petit-Fernand
Hello Melanie. We apologize for the delivery problems. We hope you enjoy your order.
3
/5
★★★☆☆
The shipment took longer than expected, but I didn't get any gestures or apologies. Otherwise, the labels are great
Zim
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Answer from Petit-Fernand
We are very sorry for the delay of the order by the postal services. We're delighted you like our labels 🙂 Very nice day to you
2
/5
★★☆☆☆
Unfortunately this time the labels have came off the garments. Last year they stayed on my son's uniform the whole year and for some reason quite a few have came off already (he only started back at school last week).
Fiona W.
Answer from Petit-Fernand
Hi Fiona, the labels you bought this time are for the objects! They will not stay on the textile as they are not designed for this.
2
/5
★★☆☆☆
So the designs are really very nice, but unfortunately the name labels don't last very well, school hasn't even started yet and one part has already come off again, which is a shame! Unfortunately, I haven't seen this from other suppliers.
Elisabeth S.
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Answer from Petit-Fernand
We are very sorry! The labels should not come off. We can send a replacement or a refund. We wrote you more information by e-mail.
3
/5
★★★☆☆
The labels are perfect, as are the children's wishes. It's a shame, though, that they don't hold on to the crayons and markers. I had to add sticky paper. But that won't stop me from recommending them.
Priscila Poncin
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Answer from Petit-Fernand
We have just sent you an email 🙂
2
/5
★★☆☆☆
I wanted plain stickers with no logo and couldn't see where I could order these so in the notes I wrote what I requested. When they arrived they came with the logo and I was told the message I had written was only read at the packing stage. It would of been useful to know this (maybe a note by the box to say it won't be read until then) as I wouldn't have ordered them or would have sent the message some other way.
Gemma
Answer from Petit-Fernand
Hi Gemma, we are sorry that you could not find how to order without the image. We tried to explain the difference in our previous emails and provide with solution. If you still wish to reorder the right labels, we will be happy to offer you a personalised discount.