/10
★★★★★
based on 126741 reviews published
★★★★★
based on 126741 reviews published
Latest customer reviews
5
/5
★★★★★
The labels are great, the object labels I also use for my little girls' lunch box and despite using the dishwasher daily to wash the same, they don't come off
Marta P.
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5
/5
★★★★★
Very positive. There was an unexpected delay and the company provided a quick and friendly solution to the problem. 10
Bea Seoane González
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4
/5
★★★★☆
The products are wonderful, all very good, nice and good. As always. The shipment has taken a long time. It has never happened before. But it is not Petit-Fernand's fault.
Andreia
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1
/5
★☆☆☆☆
Express shipping paid and the order takes 10 days to be received. I request reimbursement of the express shipping fee and, as is going to happen with this, nobody answers. Very useful your satisfaction surveys
Joaquín Carballo
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Answer from Petit-Fernand
Good morning, We are sorry that the delivery took so long. I confirm that we have refunded the shipping costs. After our call, we are delighted to hear that everything is to your liking regarding our products. Good day, Camille Petit-Fernand
5
/5
★★★★★
Really well made labels and great level of customization. Very nice delivery packaging as well. I had a little hiccup with the delivery and the Service Department helped me solve it quickly.
Alessia G.
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5
/5
★★★★★
Simple, beautiful, functional labels. won't come off (currently 2 weeks of use on clothes and shoes).
Martina
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2
/5
★★☆☆☆
The order took a long time to arrive
Natt
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Answer from Petit-Fernand
Good morning, We sincerely regret that the post office did not deliver within the indicated time. However, we hope that everything is to your liking as far as our products are concerned. Good day, Camille Petit-Fernand
1
/5
★☆☆☆☆
Too bad about the delivery,the deadline was September 23,as of today 27September still can not see anything, other than 48h disappointed not by the product I know very well, I think I will not buy again
Sabrina
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Answer from Petit-Fernand
Good morning Sabrina, we are very sorry for this anomaly. I can not trace your order, I ask you to contact us by phone so we can find a solution as soon as possible. Good day, Chiara Petit-Fernand
1
/5
★☆☆☆☆
I have not received my order yet
Victoria Sevillano
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Answer from Petit-Fernand
Good afternoon, We are sorry for this delivery anomaly. We have just contacted you to help you as soon as possible. Good day, Camille Petit-Fernand
5
/5
★★★★★
The labels last for years, I have been using them for 4 years and they are still on my clothes. Also the customer service is top notch, they always respond quickly, only once I have had a problem, with the post office, and they solved it very quickly.
Estefania
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3
/5
★★★☆☆
The products are very good while the shipping took much longer than expected when the order was placed. This is a recurring problem every time I have purchased from you.
Maria L.
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Answer from Petit-Fernand
Good morning Maria Letizia, thank you for your comment. We are glad that you appreciate the quality of our products and we are sorry for the delivery time of your order. To have a delivery other than standard, you can opt for 48h chronopost delivery. Good day, Chiara Petit-Fernand
5
/5
★★★★★
The products are delicious, great value for money, intuitive site and efficient shipping
Carla
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5
/5
★★★★★
Very beautiful and versatile. I had already purchased them for my 1st child and replicated the purchase for the baby girl. The thermoadhesive labels are super durable and have never come off despite lots of washing (on the sheets I've had there for 4 years), but even the adhesive ones for clothes and objects have never come off and the various sizes made them easy to use.
Simona
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1
/5
★☆☆☆☆
I received my order but out of the 40 labels ordered only 20 are usable the other 20 are not detachable they are printed on paper but impossible to recover in order to place them on clothing it is as if the printing in label format did not work my son starts the nursery Monday and I miss 20 labels to mark all his things. I'm disappointed by this inconvenience. I paid for 40 labels and in the end I only have 20 usable labels Cordially, Félicie
Félicie Dembi
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Answer from Petit-Fernand
Hello, thank you for your feedback. It is not normal for such a production defect to affect your order. I've just e-mailed you to discuss the solutions I can offer! Have a nice day? Luce C-MonEtiquette
3
/5
★★★☆☆
I washed the bags before using them following the washing instructions and I think they shrunk a bit. They have also become very wrinkled.
Carrasco Baños Gema
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Answer from Petit-Fernand
Hello, We have sent you an email to help you as soon as possible. Hello, Camille Petit-Fernand
2
/5
★★☆☆☆
The order took a long time to arrive
Patricia Forrat
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Answer from Petit-Fernand
Hi Patricia, thank you for sharing your opinion. We have sent you an email to talk to you. Regards, Sandra de Petit-Fernand
1
/5
★☆☆☆☆
I was waiting for my order for more than 15 working days I was told that it arrived on the 16th that I should check my mail and there was never any mail and this is the day I did not show up and I have to pay for something that never arrives.
Lizeth Muñoz
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Answer from Petit-Fernand
Good morning, we apologize for this postal anomaly. If it is still not solved, could you contact us by phone to help you ? Good morning, Sandra de Petit-Fernand
5
/5
★★★★★
My experience was very good, because they responded promptly and solved the problem of the loss of my order, and reshipped it to me quickly.
Che Cabeza Prolongo
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5
/5
★★★★★
Everything as expected!!!
Emilia Pérez García
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5
/5
★★★★★
We really liked the labels. We tried them with my older daughter and now we have bought them again with the little one.
Alina Ahtamon
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5
/5
★★★★★
Customer service was very responsive and attentive, the product is excellent.
Erica
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Answer from Petit-Fernand
Thank you so much for taking the time to write to us, we're delighted to have been able to help you! Have a nice day? Luce C-MonEtiquette
5
/5
★★★★★
Highly recommended
Basma
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Answer from Petit-Fernand
Thank you for your order and your great review! Have a nice day, ? Elise, EsIstMeins
1
/5
★☆☆☆☆
The first order did not arrive, they gave me the solution to send it again. But it did not arrive. And it's been 10 days now, I think it should have arrived.
Laura Reyes Canales
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Answer from Petit-Fernand
Hi Laura, we sent you 2 times the order because the first time it did not arrive. The second one is about to arrive. We have sent you an email to give you the estimated dates. Have a nice day, Sandra de Petit-Fernand
5
/5
★★★★★
I am very happy with the service and the stickers have given me very good results, they are very durable as well as very beautiful. I have already bought several times and I will definitely repeat.
Celia
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4
/5
★★★★☆
The labels are very nice and matching the estimates, a little slow delivery
Nicoletta
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3
/5
★★★☆☆
The order was fine, but it took longer than the delivery time we were given.
Manuel A
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Answer from Petit-Fernand
Good morning Manuel, thank you for leaving your experience. First of all, thank you for your confidence, we hope you like our articles, and secondly tell you that we will improve the postal service. Have a nice day, Sandra from Petit-Fernand.
5
/5
★★★★★
All wonderful! super gráfica very beautiful color labels with wide ggammadi choice. On time delivery. 5 stars I will often use this site x personalize items , clothes etc of my little girls.
Cora F.
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5
/5
★★★★★
Every year I order ... even in case of problem always hyper responsive Thank you very much.
Pauline Righi
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3
/5
★★★☆☆
I cannot evaluate the products because they never arrived, so I requested cancellation of the order, customer service was kind but to date I have not received a refund for the order.
Rossella
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Answer from Petit-Fernand
Good morning Scarlett, We are very sorry that you did not receive your order. Regarding the refund, it will be visible on your account within 7-10 business days. If you encounter any problems please do not hesitate to contact us. Good day, Chiara Petit-Fernand
5
/5
★★★★★
Top-notch service! Following a problem with bpost, the service reacted immediately! Thank you so much! The labels are perfect
Nadege Wiggers
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Answer from Petit-Fernand
Hi Nadège, we're delighted to have helped you! We're delighted you like our labels! Have a nice day? Luce C-MonEtiquette