/10
★★★★★
based on 135880 reviews published
★★★★★
based on 135880 reviews published
Latest negative customer reviews
1
/5
★☆☆☆☆
Incomplete order 3rd shopping experience 2 incomplete orders and 1 quality issue I do not recommend this site
Olivia R.
purchased on 28/07/2025
Translated review
Answer from Petit-Fernand
Hello Olivia,
Thank you for taking the time to share your feedback. We are sincerely sorry to learn that your experiences with C-MonEtiquette have not met your expectations. Your satisfaction is our priority, and we take your feedback very seriously.
We hope that the solutions proposed by our customer service are satisfactory for you. Your trust is precious, and we are determined to regain your confidence.
Have a nice day,
Camille C-MonEtiquette
Thank you for taking the time to share your feedback. We are sincerely sorry to learn that your experiences with C-MonEtiquette have not met your expectations. Your satisfaction is our priority, and we take your feedback very seriously.
We hope that the solutions proposed by our customer service are satisfactory for you. Your trust is precious, and we are determined to regain your confidence.
Have a nice day,
Camille C-MonEtiquette
1
/5
★☆☆☆☆
The pen and marker labels re-stick
Elise C.
purchased on 28/07/2025
Translated review
Answer from Petit-Fernand
Hello Elise,
Thank you for taking the time to share your experience. We are sorry to learn that you encountered a problem with our labels. Your feedback is valuable and we will examine it closely to improve the quality of our products. We have just contacted you by email to assist you.
Best regards,
Alice C-Monetiquette
Thank you for taking the time to share your experience. We are sorry to learn that you encountered a problem with our labels. Your feedback is valuable and we will examine it closely to improve the quality of our products. We have just contacted you by email to assist you.
Best regards,
Alice C-Monetiquette
1
/5
★☆☆☆☆
The patterns appear well on the card but when I peel off the label the patterns are barely on the labels! I order often and I am very disappointed
Charline L.
purchased on 28/07/2025
Translated review
Answer from Petit-Fernand
Hello Charline,
Thank you for taking the time to share your feedback. We are sincerely sorry to learn that your experience with our labels did not meet your expectations. Your satisfaction is our priority and we take your feedback very seriously. We have just contacted you by email so that we can resolve this issue together and provide you with the quality you deserve.
Best regards,
Alice from C-Monetiquette
Thank you for taking the time to share your feedback. We are sincerely sorry to learn that your experience with our labels did not meet your expectations. Your satisfaction is our priority and we take your feedback very seriously. We have just contacted you by email so that we can resolve this issue together and provide you with the quality you deserve.
Best regards,
Alice from C-Monetiquette
1
/5
★☆☆☆☆
I still have not received my labels!!
Annabel R.
purchased on 11/07/2025
Translated review
Answer from Petit-Fernand
Hello Annabel,
We are sorry to learn that you have not yet received your labels. We have just sent you an email directly so that we can resolve this issue as quickly as possible. Your satisfaction is our priority.
Best regards,
Alice C-Monetiquette
We are sorry to learn that you have not yet received your labels. We have just sent you an email directly so that we can resolve this issue as quickly as possible. Your satisfaction is our priority.
Best regards,
Alice C-Monetiquette
1
/5
★☆☆☆☆
The labels are larger than those ordered previously I am disappointed with the stamp
Florie B.
purchased on 28/07/2025
Translated review
Answer from Petit-Fernand
Hello Florie,
Thank you for taking the time to share your opinion. We are sorry to learn that the labels and the stamp do not meet your expectations. Your satisfaction is our priority and we would like to understand more about your experience in order to assist you. We have just contacted you by email to find a solution to your problem.
Best regards,
Alice C-Monetiquette
Thank you for taking the time to share your opinion. We are sorry to learn that the labels and the stamp do not meet your expectations. Your satisfaction is our priority and we would like to understand more about your experience in order to assist you. We have just contacted you by email to find a solution to your problem.
Best regards,
Alice C-Monetiquette
1
/5
★☆☆☆☆
The quality of the cup is more than mediocre: the text is crooked and the drawing is blurry. Despite a customer return and sending a second cup, the problem remains the same. At almost €15, it is honestly theft.
Emeline L.
purchased on 28/07/2025
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Answer from Petit-Fernand
Hello Emeline,
Thank you for taking the time to share your opinion. We are sincerely sorry to hear that the quality of your cup did not meet your expectations. At C-Monetiquette, we are committed to providing high-quality products and your feedback is essential for us to improve.
Have a nice day,
Camille C-MonEtiquette
Thank you for taking the time to share your opinion. We are sincerely sorry to hear that the quality of your cup did not meet your expectations. At C-Monetiquette, we are committed to providing high-quality products and your feedback is essential for us to improve.
Have a nice day,
Camille C-MonEtiquette
1
/5
★☆☆☆☆
Quality 0. I had ordered the same thing from you last year, it was very good. This order is horrible and absolutely not worth its price. I am disappointed.
Virginie M.
purchased on 28/07/2025
Translated review
Answer from Petit-Fernand
Hello Virginie,
Thank you for taking the time to share your opinion. We are sincerely sorry to hear that your last order did not meet your expectations. Your satisfaction is very important to us and we would like to understand the details of your experience in order to assist you. Therefore, we invite you to contact us via our contact form.
Have a nice day,
Camille C-MonEtiquette
Thank you for taking the time to share your opinion. We are sincerely sorry to hear that your last order did not meet your expectations. Your satisfaction is very important to us and we would like to understand the details of your experience in order to assist you. Therefore, we invite you to contact us via our contact form.
Have a nice day,
Camille C-MonEtiquette
1
/5
★☆☆☆☆
I was convinced I had ordered self-adhesive labels but I received iron-on ones.
Melanie V.
purchased on 14/07/2025
Translated review
Answer from Petit-Fernand
Hello Melanie,
Thank you for your feedback. We are sorry to hear that your order does not meet your expectations. I see that your order indeed consists of iron-on labels and not self-adhesive ones for clothing.
We are available by email or phone to assist you if needed.
Have a nice day,
Camille C-MonEtiquette
Thank you for your feedback. We are sorry to hear that your order does not meet your expectations. I see that your order indeed consists of iron-on labels and not self-adhesive ones for clothing.
We are available by email or phone to assist you if needed.
Have a nice day,
Camille C-MonEtiquette
1
/5
★☆☆☆☆
Disappointed!
Sanaa M.
purchased on 24/07/2025
Translated review
Answer from Petit-Fernand
Hello Sanaa,
We are sorry to read your message.
Our customer service is here to help if needed.
It would be a pleasure for us to assist you!
Have a nice day,
Camille C-MonEtiquette
We are sorry to read your message.
Our customer service is here to help if needed.
It would be a pleasure for us to assist you!
Have a nice day,
Camille C-MonEtiquette
1
/5
★☆☆☆☆
The labels were simply in an envelope and unfortunately they arrived damaged
Virginie J.
purchased on 25/07/2025
Translated review
Answer from Petit-Fernand
Hello Virginie,
We are sincerely sorry to read your comment.
Your labels should indeed not have arrived in this state.
To assist you better, we have just contacted you
Have a nice day,
Camille C-MonEtiquette
We are sincerely sorry to read your comment.
Your labels should indeed not have arrived in this state.
To assist you better, we have just contacted you
Have a nice day,
Camille C-MonEtiquette
1
/5
★☆☆☆☆
I have always order from here the last 3 years for my little girl school supplies love the quality so always came back. This year I order and said they were delivered when they weren't resent them out to me and still nothing. Really disappointing with the services this year amd that I never received my order either time that I had to go order else where and hope they come in time
Sarah D.
purchased on 15/07/2025
Answer from Petit-Fernand
Hi Sarah,
We’re really sorry for the trouble this year — especially after being a loyal customer. We’ll contact you immediately by email to investigate what happened and offer a solution.
Chiara, Petit-Fernand
We’re really sorry for the trouble this year — especially after being a loyal customer. We’ll contact you immediately by email to investigate what happened and offer a solution.
Chiara, Petit-Fernand
1
/5
★☆☆☆☆
Unfortunately, I have not received the package
Pisani S.
purchased on 12/07/2025
Translated review
Answer from Petit-Fernand
Dear Susanna,
We are very sorry for the inconvenience. We will contact you soon to assist you and resolve the situation.
Chiara, Petit-Fernand
We are very sorry for the inconvenience. We will contact you soon to assist you and resolve the situation.
Chiara, Petit-Fernand
1
/5
★☆☆☆☆
Hello, an item (a personalized children's cup) is unfortunately missing from the package.
Camille M.
purchased on 21/07/2025
Translated review
Answer from Petit-Fernand
Hello Camille,
I am sincerely sorry to learn about this issue regarding your order.
To assist you better, our customer service has just contacted you.
Have a nice day,
Camille C-MonEtiquette
I am sincerely sorry to learn about this issue regarding your order.
To assist you better, our customer service has just contacted you.
Have a nice day,
Camille C-MonEtiquette
1
/5
★☆☆☆☆
I received my daughter's water bottle already scratched.. at the price of the product I find this disappointing and especially shameful. I have a photo to support this.
Elodie D.
purchased on 20/07/2025
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Answer from Petit-Fernand
Hello,
I am truly sorry for this inconvenience. I will contact you by email to provide you with a quick solution.
Best regards,
Chiara – C-MonEtiquette
I am truly sorry for this inconvenience. I will contact you by email to provide you with a quick solution.
Best regards,
Chiara – C-MonEtiquette
1
/5
★☆☆☆☆
Package not received
Manuela N.
purchased on 18/07/2025
Translated review
Answer from Petit-Fernand
Hello Manuela,
Thank you for your message. After a return from La Poste due to an addressing issue, your order has already been resent and is currently in transit.
You should receive it very soon. If that is not the case, please do not hesitate to reply to the confirmation email of the reshipment: we will be happy to assist you!
Best regards,
Chiara – C-MonEtiquette
Thank you for your message. After a return from La Poste due to an addressing issue, your order has already been resent and is currently in transit.
You should receive it very soon. If that is not the case, please do not hesitate to reply to the confirmation email of the reshipment: we will be happy to assist you!
Best regards,
Chiara – C-MonEtiquette
1
/5
★☆☆☆☆
I placed a large order. They simply forgot 2 lunch boxes in the package!!! Incredible. I did get my money back but the extra work shouldn't have been necessary...
Rahmet G.
purchased on 09/07/2025
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Answer from Petit-Fernand
Good day, Rahmet,
Thank you very much for your great review!
Have a nice day,
Customer Service EsIstMeins
Thank you very much for your great review!
Have a nice day,
Customer Service EsIstMeins
1
/5
★☆☆☆☆
I have not yet received my order, it has been a month.
Yasmine L.
purchased on 05/07/2025
Translated review
Answer from Petit-Fernand
Hello Yasmine,
Thank you for your message and we are really sorry for this wait. We will contact you as soon as possible to resolve this issue.
Best regards,
Chiara – C-MonEtiquette
Thank you for your message and we are really sorry for this wait. We will contact you as soon as possible to resolve this issue.
Best regards,
Chiara – C-MonEtiquette
1
/5
★☆☆☆☆
The labels are pretty but didn't even last the 5 days of camp! And I find them in the drum with every wash even though I followed the instructions for application. Disappointed therefore
Alicia M.
purchased on 05/07/2025
Translated review
Answer from Petit-Fernand
Hello Alicia,
Thank you for your feedback. We are truly sorry to hear that the labels are not holding up as expected despite a correct application. This is certainly not normal, and we will contact you to better understand the problem and find a solution quickly.
Best regards,
Chiara – C-MonEtiquette
Thank you for your feedback. We are truly sorry to hear that the labels are not holding up as expected despite a correct application. This is certainly not normal, and we will contact you to better understand the problem and find a solution quickly.
Best regards,
Chiara – C-MonEtiquette
1
/5
★☆☆☆☆
I bought the personalized stamp, I am not happy with the price asked
Virginie R.
purchased on 15/07/2025
Translated review
Answer from Petit-Fernand
Hello Virginie,
Thank you for your feedback. We are sorry to learn that the personalized stamp did not fully satisfy you. We will contact you to better understand your experience.
Best regards,
Chiara – C-MonEtiquette
Thank you for your feedback. We are sorry to learn that the personalized stamp did not fully satisfy you. We will contact you to better understand your experience.
Best regards,
Chiara – C-MonEtiquette
1
/5
★☆☆☆☆
Labels too big, not suitable
Bintou B.
purchased on 18/07/2025
Translated review
Answer from Petit-Fernand
Hello Bintou,
We are sorry to read that the labels you ordered do not meet your needs.
To help you best label your children's school supplies, we offer different sizes and formats of labels. To access all our labels ranging from 4-line formats to mini, you can select "shapes" in the object labels category.
Our customer service is also available to assist you.
Have a nice day,
Camille C-MonEtiquette
We are sorry to read that the labels you ordered do not meet your needs.
To help you best label your children's school supplies, we offer different sizes and formats of labels. To access all our labels ranging from 4-line formats to mini, you can select "shapes" in the object labels category.
Our customer service is also available to assist you.
Have a nice day,
Camille C-MonEtiquette
1
/5
★☆☆☆☆
Not very happy! I haven’t received my order and it’s been reordered and still haven’t had anything I will not be shopping with this company again
Jessica K.
purchased on 08/07/2025
Answer from Petit-Fernand
Hi Jessica,
Your order has been resent.
Please keep us updated if there’s any further delay — we’re here to help.
Thank you for your patience.
Chiara, Petit-Fernand
Your order has been resent.
Please keep us updated if there’s any further delay — we’re here to help.
Thank you for your patience.
Chiara, Petit-Fernand
1
/5
★☆☆☆☆
I had already purchased from you in the past and I was very satisfied. This time it happened that for two consecutive times the product never arrived.
D'apolito A.
purchased on 07/07/2025
Translated review
Answer from Petit-Fernand
Good morning Alessandra,
We apologize for the inconvenience, I confirm that the second order, sent by us for free, is currently in transit. Please do not hesitate to contact us if you notice a delay.
We remain at your disposal, Chiara, Petit-Fernand
We apologize for the inconvenience, I confirm that the second order, sent by us for free, is currently in transit. Please do not hesitate to contact us if you notice a delay.
We remain at your disposal, Chiara, Petit-Fernand
1
/5
★☆☆☆☆
I received someone else's labels, but not mine. Following my complaint, I was told that I would receive my labels quickly, but after 10 days I still have nothing! I hope to receive them one day..
Florentine C.
purchased on 13/07/2025
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Answer from Petit-Fernand
Hello Claire,
We regret to read your review.
The quality of our products is our priority. The personalization of your bottles should not have come off like that.
We hope that the solution provided by our customer service will meet your expectations.
Have a nice day,
Camille C-MonEtiquette
We regret to read your review.
The quality of our products is our priority. The personalization of your bottles should not have come off like that.
We hope that the solution provided by our customer service will meet your expectations.
Have a nice day,
Camille C-MonEtiquette
1
/5
★☆☆☆☆
Not only is their description incorrect, but also the decoration of the bottles is not of good quality; the writing came off just 30 minutes after being taken out of the packaging, and since this is a bottle for preschoolers, I can't even imagine the state after use. After several complaints, no news from customer service.
Claire P.
purchased on 11/07/2025
Translated review
Answer from Petit-Fernand
Hello Claire,
We regret to read your review.
The quality of our products is our priority. The personalization of your bottles should not have come off like that.
We hope that the solution provided by our customer service will meet your expectations.
Have a nice day,
Camille C-MonEtiquette
We regret to read your review.
The quality of our products is our priority. The personalization of your bottles should not have come off like that.
We hope that the solution provided by our customer service will meet your expectations.
Have a nice day,
Camille C-MonEtiquette
1
/5
★☆☆☆☆
Never received my product, second product has been re-sent and is now taking a very long time. I am doubtful I will receive this
Sara-louise V.
purchased on 04/07/2025
Answer from Petit-Fernand
Hi Sara-Louise,
We’re sorry for the delay in delivery. If you experience any further issues, please don’t hesitate to contact us and we will be happy to assist you.
Chiara, Petit-Fernand
We’re sorry for the delay in delivery. If you experience any further issues, please don’t hesitate to contact us and we will be happy to assist you.
Chiara, Petit-Fernand
1
/5
★☆☆☆☆
Label on the water bottles that peels off only after a few days of use... Too bad
Emilie G.
purchased on 13/07/2025
Translated review
Answer from Petit-Fernand
Hello Emilie,
We regret to read your message.
The personalization of your water bottles should not deteriorate like this. The quality of our products is indeed our priority!
Our customer service has just contacted you to assist you
Have a nice day,
Camille C-MonEtiquette
We regret to read your message.
The personalization of your water bottles should not deteriorate like this. The quality of our products is indeed our priority!
Our customer service has just contacted you to assist you
Have a nice day,
Camille C-MonEtiquette
1
/5
★☆☆☆☆
I not received them yet but it says I should of had them on the 18th of July I am still waiting.
Victoria W.
purchased on 04/07/2025
Answer from Petit-Fernand
Hi Victoria, I am so sorry for that. I will contact you by email to help.
Kind regards, Chiara, Petit-Fernand
Kind regards, Chiara, Petit-Fernand
1
/5
★☆☆☆☆
Good morning Alessia,
Thank you for contacting us.
We noticed that you left a 1-star rating, but without any comment. We are sorry to hear that your experience was not satisfactory and we would like to understand better what did not work, so we can assist you better.
If you would like to provide us with more details, we are fully available to resolve any potential issues.
Best regards,
Chiara – Petit-Fernand
De Salvo A.
purchased on 01/07/2025
Translated review
Answer from Petit-Fernand
Good morning Alessia,
Thank you for contacting us.
We noticed that you left a 1-star rating, but without any comment. We are sorry to hear that your experience was not satisfactory and we would like to understand better what went wrong, so that we can assist you in the best way possible.
If you would like to provide us with more details, we are fully available to resolve any potential issues.
Best regards,
Chiara – Petit-Fernand
Thank you for contacting us.
We noticed that you left a 1-star rating, but without any comment. We are sorry to hear that your experience was not satisfactory and we would like to understand better what went wrong, so that we can assist you in the best way possible.
If you would like to provide us with more details, we are fully available to resolve any potential issues.
Best regards,
Chiara – Petit-Fernand
1
/5
★☆☆☆☆
The stamp is really not great... I am very disappointed. The labels are the best and I regret not having made that choice.
Patricia B.
purchased on 10/07/2025
Translated review
Answer from Petit-Fernand
Hello Patricia,
We are sincerely sorry that our stamp does not meet your expectations.
Our customer service is available to hear your feedback which would help us improve.
Have a nice day,
Camille C-MonEtiquette
We are sincerely sorry that our stamp does not meet your expectations.
Our customer service is available to hear your feedback which would help us improve.
Have a nice day,
Camille C-MonEtiquette
1
/5
★☆☆☆☆
A bent straw is not comfortable for a small child who splashes water all over themselves
Santoro M.
purchased on 30/06/2025
Translated review
Answer from Petit-Fernand
Good morning,
Thank you for your message and your feedback.
We are sorry to hear that the use of the foldable straw was not comfortable for your child. Indeed, as indicated on our website, our water bottle is recommended for children starting from 18 months, precisely because at a younger age it can be difficult to use independently without spilling water.
We remain available for any further information or advice on usage.
Best regards,
Chiara – Petit-Fernand
Thank you for your message and your feedback.
We are sorry to hear that the use of the foldable straw was not comfortable for your child. Indeed, as indicated on our website, our water bottle is recommended for children starting from 18 months, precisely because at a younger age it can be difficult to use independently without spilling water.
We remain available for any further information or advice on usage.
Best regards,
Chiara – Petit-Fernand