9.1/10
★★★★★
based on 136865 reviews published

Latest neutral customer reviews

3 /5
★★★☆☆

I can’t fault the quality of the stickers. They’re really durable. Unfortunately I received the wrong order twice then had to wait an additional time to receive them. The customer service team were fantastic and rectified the issues quickly.

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Lauren R.
purchased on 01/08/2025
Answer from Petit-Fernand
Dear Lauren,

Thank you for your feedback! We're glad to hear that you appreciate the quality of our stickers and that our customer service team was able to assist you. We apologize for the mix-up with your orders and appreciate your patience. Your experience is important to us as we continually strive to improve.

Best regards,
Giulia Petit-Fernand Team
2 /5
★★☆☆☆

Very disappointed with the quality: on my two lunch boxes, one had a decorative film that was peeling off and the other had a broken clasp. Customer service only replaced one box, but the new one arrived already scratched and dusty. I do not recommend

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Adeline B.
purchased on 10/08/2025
Translated review
Answer from Petit-Fernand
Hello Adeline,

Thank you for taking the time to share your experience with C-Monetiquette. We are sincerely sorry to learn that the quality of our products did not meet your expectations. Your satisfaction is our priority, and we take your comments very seriously.

We are currently examining these quality issues to improve our products and services. Please do not hesitate to contact us again so that we can find a satisfactory solution for you.

Thank you for your understanding and we look forward to serving you better in the future.

Have a nice day,
Camille C-MonEtiquette
3 /5
★★★☆☆

The labels are pretty and seem to be of good quality. However, the adhesive labels for objects are very difficult to remove from their place, they are poorly pre-cut. I spent more time peeling them off than if I had to write by hand on labels. My son couldn't peel them off without my help, which spoiled the experience. However, the iron-on labels for clothing are practical and quick to apply.

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Pauline J.
purchased on 10/08/2025
Translated review
Answer from Petit-Fernand
Hello Pauline,

Thank you for your feedback regarding your labels from our "C-Monetiquette" site. We are pleased to learn that you appreciate the quality and aesthetics of our products, but we are sorry to hear that the experience with the adhesive labels did not meet your expectations.

Your comment about the pre-cutting is valuable and we will examine it to improve our products.

Have a nice day,
Camille C-MonEtiquette
3 /5
★★★☆☆

The water bottle is beautiful, however I am skeptical about the fact that they are stickers.. we'll see if they hold up

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Priscillia B.
purchased on 10/08/2025
Translated review
Answer from Petit-Fernand
Hello Priscillia,

Thank you for taking the time to share your feedback on our C-Monetiquette site. We are delighted that you like the water bottle. Regarding your doubts about the durability of your customization, we want to assure you that it is a print directly on the product made to withstand daily use.

Please feel free to contact us if you have any other questions or if you would like to share your experience after use.

Have a nice day,
Camille C-MonEtiquette
3 /5
★★★☆☆

There should be an option for smaller labels in larger quantities for pens. Also this time the printing was out of cut

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Diana M.
purchased on 09/08/2025
Translated review
Answer from Petit-Fernand
Hello Diana,

Thank you for your feedback regarding our site "C-Monetiquette". We take your suggestion into account about adding options for smaller labels for pens and we will also ensure to improve our printing process to avoid cutting issues in the future. Your opinion is valuable to us.

Have a nice day,
Camille C-MonEtiquette
2 /5
★★☆☆☆

Stapled lots on the labels = unusable labels and removing the staple damaged the labels

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Marie L.
purchased on 10/08/2025
Translated review
Answer from Petit-Fernand
Hello Marie,

Thank you for taking the time to share your opinion. We are sorry to hear that you encountered problems with the labels. Your feedback is valuable and will help us improve our products.

To assist you, we have just contacted you.

Have a nice day,
Camille C-MonEtiquette
3 /5
★★★☆☆

Great for plastic water bottles-so far the stickers have stayed put but all come off the labels of clothes

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Megan H.
purchased on 30/07/2025
Answer from Petit-Fernand
Dear Megan,
thank you for your feedback regarding our stickers. We are pleased to hear that they are performing well on plastic water bottles, but we apologize for the issues you've experienced with clothing labels. Your input is invaluable, and we will work on improving the adhesion for fabric surfaces.

Best regards,
Giulia Petit-Fernand
2 /5
★★☆☆☆

The heat-adhesive labels do not hold at all despite following the steps

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Ruken P.
purchased on 06/08/2025
Translated review
Answer from Petit-Fernand
Hello Ruken,

Thank you for your feedback. We are sorry to hear that the heat-adhesive labels did not meet your expectations. Customer satisfaction is our priority and we would like to understand your situation to provide you with a solution. To this end, we have just contacted you to assist you.

Have a nice day,
Camille C-MonEtiquette
2 /5
★★☆☆☆

I ordered 3 different stickers, one sticker variant is neither as per the text nor the item as ordered.

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Melany S.
purchased on 29/07/2025
Translated review
Answer from Petit-Fernand
Good day, Melany,
thank you very much for your kind review. I hope to welcome you back with us soon.
Have a nice day,
Customer Service EsIstMeins
2 /5
★★☆☆☆

I thought they were prettier in color, unfortunately not bright enough, they looked better when ordered.

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Conny G.
purchased on 29/07/2025
Translated review
Answer from Petit-Fernand
Good day,
We are sorry that your order did not meet your expectations. Please do not hesitate to contact us by email so that we can assist you further.
Have a nice day,
Customer Service EsIstMeins
3 /5
★★★☆☆

There should be fewer heat-adhesive labels.

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Perrault Coumailleau A.
purchased on 08/08/2025
Translated review
Answer from Petit-Fernand
Hello,

Thank you for your feedback.

We take your comment about the number of heat-adhesive labels into account and we will consider adjusting our offer to better meet your expectations. Your satisfaction is our priority and your feedback is valuable to us.

Have a nice day,
Camille C-MonEtiquette
3 /5
★★★☆☆

The envelope was wet and the labels too 90% of the labels are intact

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Sandra B.
purchased on 08/08/2025
Translated review
Answer from Petit-Fernand
Hello Sandra,

Thank you for your feedback regarding your order on our site "C-Monetiquette". We are sorry to hear that the envelope and the labels were damaged during shipping, and we take your comments very seriously to improve our services. Please do not hesitate to contact us for any further assistance or to resolve this issue.

Have a nice day,
Camille C-MonEtiquette
3 /5
★★★☆☆

Everything is perfect. Thank you

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Paola B.
purchased on 21/07/2025
Translated review
Answer from Petit-Fernand
Dear Paola,
thank you for your feedback and we are glad that you found everything perfect. We wish you a pleasant experience with our products and remain available for any further requests.

Giulia Petit-Fernand
3 /5
★★★☆☆

I had ordered stickers for different children as a gift. Unfortunately, the names were mixed up in the "blocks"/packaging. I had to open the brackets and sort everything out. I had ordered for 3 children and only received two notebooks. Each name should have its own packaging. I have never experienced anything like this with any other company. Therefore, point deduction. The quality of the stickers is fine.

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Jennifer L.
purchased on 29/07/2025
Translated review
Answer from Petit-Fernand
Good day, Jennifer,
According to our standard procedure, only predefined packs are printed on separate sheets. Unless a special request was indicated with your order, we have not received any note that special care is required when printing your labels. We would also like to ask you to consider the ecological impact: Printing individual labels on three separate sheets leads to an additional consumption of paper and cardboard, which is significantly higher than that of the packs we offer. In the interest of waste reduction and environmental protection, we limit the amount of paper used, except for predefined packs.
However, we are pleased that you like the quality!
Customer Service EsIstMeins
3 /5
★★★☆☆

I placed an order for which part is not compliant. I ordered a stamp to be engraved with lowercase for the first name and uppercase for the last name. I received everything written in uppercase. Customer service is unable to change the font, so I had to resign myself to accept the order as it is. I am obviously disappointed knowing that the stamp costs €30.

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Fabienne E.
purchased on 03/08/2025
Translated review
Answer from Petit-Fernand
Hello Fabienne,

Thank you for taking the time to share your feedback. We are sorry to hear that your order does not meet your expectations, particularly regarding the font you chose.
Your feedback is valuable, and we will look into this situation to improve our service.

Have a nice day,
Camille C-MonEtiquette
3 /5
★★★☆☆

Water bottle ordered less than two months ago and the printing came off. I had bought it for my son's return to school, I had to buy another one elsewhere because several letters came off even though he only used it 3 times. However, the clothing labels are good.

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Aurelie L.
purchased on 07/08/2025
Translated review
Answer from Petit-Fernand
Hello Aurélie,

Thank you for taking the time to share your experience with us. We are sorry to hear that the personalization of your water bottle did not hold up, despite limited use. Your feedback is valuable and helps us improve our products. We are glad that the clothing labels met your satisfaction.

We hope that the solution provided by our customer service is satisfactory for you.

Have a nice day,
Camille C-MonEtiquette
3 /5
★★★☆☆

Some labels in my "kindergarten" pack are pixelated ... It does not hinder usage but the result is not clear

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Priscillia C.
purchased on 02/08/2025
Translated review
Answer from Petit-Fernand
Hello Priscillia,

Thank you for your feedback regarding the labels in your "kindergarten" pack. We are sorry to hear that they have a pixelated appearance. Your comment is valuable and we will examine it closely to improve the quality of our products.

We invite you to contact us so that we can assist you.

Have a nice day,
Camille C-MonEtiquette
2 /5
★★☆☆☆

Disappointed with the new labels to stick with the iron, it's so much easier to stick directly

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Sabrina L.
purchased on 06/08/2025
Translated review
Answer from Petit-Fernand
Hello Sabrina,

Thank you for taking the time to share your feedback. We are sorry to hear that you are not satisfied with the new labels. Your feedback is valuable and helps us improve our products. Please feel free to contact us for any assistance or suggestions.

Have a nice day,
Camille C-Monetiquette
3 /5
★★★☆☆

The labels do not stick properly

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Marine C.
purchased on 07/08/2025
Translated review
Answer from Petit-Fernand
Hello Marine,

Thank you for your feedback and we are sorry to hear that the labels do not meet your expectations in terms of adhesion. Your opinion is valuable and will help us improve the quality of our products.

We have just contacted you to propose a suitable solution.

Have a nice day,
Camille C-MonEtiquette
3 /5
★★★☆☆

An printing error made on a sheet of 10 labels in the kindergarten pack that I ordered! Another name appears on it! The labels are therefore unusable.

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Louise M.
purchased on 06/08/2025
Translated review
Answer from Petit-Fernand
Hello Louise,

Thank you for your feedback and we are sincerely sorry to learn about this printing error on your order. We understand that this can be frustrating, and we have just contacted you to assist you.
Your satisfaction is our priority.

Have a nice day,
Camille C-MonEtiquette
3 /5
★★★☆☆

Unfortunately, this time the chamber was set incorrectly so that individual stickers cannot be used.

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Manuela A.
purchased on 27/07/2025
Translated review
Answer from Petit-Fernand
Good day,
we have just solved the problem and suggested a solution to you via email.
Have a nice day!
Customer service EsIstMeins
3 /5
★★★☆☆

The labels are great, I have been ordering them for 6 years, nothing to say, but for the first time I ordered the bag with the first name for the start of the school year in small section, I find it too small and the same for the writings of the first name and last name for the price, they could have made it bigger...

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Jessica M.
purchased on 06/08/2025
Translated review
Answer from Petit-Fernand
Hello Jessica,

We sincerely thank you for your loyalty and constructive feedback. We are delighted that you appreciate our labels, and we take your comments regarding the size of the bag and writings into account. Your opinion is valuable to help us improve our products.

Have a nice day,
Camille C-MonEtiquette
2 /5
★★☆☆☆

I had received a promo on pencil labels. By clicking on this link, I thought I was arriving at the right labels, except that upon receipt, the labels are way too big. The website link does not directly take us to the visibility product of the link, which is a shame...

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Anasthasia C.
purchased on 06/08/2025
Translated review
Answer from Petit-Fernand
Hello Anasthasia,

Thank you for your feedback. We are sorry to learn that your experience did not meet your expectations. To improve navigation on our site and the presentation of our products, your comments are valuable. Please feel free to contact us directly with any questions or exchanges regarding your order. Your satisfaction is our priority.

Have a nice day,
Camille C-MonEtiquette
3 /5
★★★☆☆

The snack box I ordered is not great, the customization on it is a poorly stuck film. The customer service, however very efficient, sent me another box but it was also poorly stuck. I now have two boxes, so the customization is not up to what one can expect from French manufacturing. The 3 stars are for customer service and delivery speed.

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Laurianne V.
purchased on 05/08/2025
Translated review
Answer from Petit-Fernand
Hello Laurianne,

Thank you for your constructive feedback. We are sorry to learn that the quality of the customization of your snack boxes did not meet your expectations. Your satisfaction is important to us, and we take your comments very seriously. We will review our manufacturing process to ensure better quality in the future.

We also thank you for your appreciation of customer service and delivery speed. Please do not hesitate to contact us if you have any other suggestions or concerns.

Have a nice day,
Camille C-MonEtiquette
2 /5
★★☆☆☆

Labels ultimately very wide for a model that is normally thin. Delivery time particularly long.

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Salomé G.
purchased on 05/08/2025
Translated review
Answer from Petit-Fernand
Hello Salomé,

Thank you for taking the time to share your opinion. We understand that the dimensions of the labels and the delivery times did not meet your expectations. Your feedback is valuable and will help us improve our products and services. We are committed to providing you with the best possible experience. Please feel free to contact us to discuss your needs.

Have a nice day,
Camille C-Monetiquette
3 /5
★★★☆☆

Pretty water bottle but the decoration is glued when I thought it would be painted.

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Corinne G.
purchased on 05/08/2025
Translated review
Answer from Petit-Fernand
Hello Corinne,

Thank you for your feedback on our water bottle. We are sorry to hear that the decoration did not meet your expectations and we appreciate your remark, which will help us improve our products in the future. Please feel free to contact us if you have any other questions or suggestions.

Best regards,

Alice from C-MonEtiquette
3 /5
★★★☆☆

Very disappointed with the stamp that leaves ink stains. Given the very high price compared to other brands, I will not repurchase and would not recommend.

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Monia Z.
purchased on 02/08/2025
Translated review
Answer from Petit-Fernand
Dear Monia,

Thank you for taking the time to share your feedback on our site "C-Monetiquette". We are sincerely sorry to hear that you encountered issues with your stamp and that it affected your experience. Your feedback is valuable and we take it very seriously.

We strive to offer quality products, and we will look into this issue to improve our items. We have just contacted you by email to resolve this incident.

Thank you again for your comments.

Best regards,
Alice C-Monetiquette
3 /5
★★★☆☆

Received blurry labels and others not.

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Maxime M.
purchased on 01/08/2025
Translated review
Answer from Petit-Fernand
Hello Maxime,

Thank you for taking the time to share your opinion on C-Monetiquette. We are sorry to hear that some of your labels were blurry and that others did not meet your expectations. Your satisfaction is our priority, and we would like to better understand your situation. We have contacted you directly by email to get more details about the products concerned by this defect.

Best regards,
Alice from C-Monetiquette
3 /5
★★★☆☆

The colors are less beautiful than in previous years. I believe this will be my last order. Otherwise, fast shipping.

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Mylène D.
purchased on 02/08/2025
Translated review
Answer from Petit-Fernand
Hello Mylène,

Thank you for your feedback on our site "C-Monetiquette". We are sorry to hear that the colors do not meet your expectations this year. Your opinion is valuable and we take it into account for our future collections. We are nonetheless pleased that you appreciated the speed of the delivery. Please feel free to share your suggestions for your next orders.

Best regards,
The C-Monetiquette team
3 /5
★★★☆☆

The labels are pretty but the quality was better before... Disappointed, the hold is not great on the items

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Coralie L.
purchased on 03/08/2025
Translated review
Answer from Petit-Fernand
Dear Coralie,

Thank you for taking the time to share your feelings about our labels. We are glad you find them pretty, but we are sorry to learn that the quality does not meet your expectations. Your feedback is valuable and we will examine it closely to improve our products. Please feel free to contact us directly if you would like to discuss this further.

Best regards,
Alice C-Monetiquette.
3 /5
★★★☆☆

Hello, The envelope arrived in a postal package because it had been opened and some labels and stickers were damaged and torn. Maybe not your fault but unfortunate!

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Amandine C.
purchased on 20/07/2025
Translated review
Answer from Petit-Fernand
Hello Amandine,

Thank you for taking the time to share your experience with us. We are sorry to hear that your order arrived damaged. Although this may be due to transportation, we understand that it is disappointing. We have just sent you an email again to find a quick and effective solution. Your satisfaction is very important to us.

Have a nice day,
Alice C-MonEtiquette
3 /5
★★★☆☆

Unfortunately, I received the wrong stickers first. Good that only the first name and no phone number was on it. The complaint was processed quite quickly and the stickers hold well.

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Kerstin S.
purchased on 23/07/2025
Translated review
Answer from Petit-Fernand
Good day, Kerstin,
thank you very much for your kind review. We apologize once again for these inconveniences.
Have a nice day,
Customer Service EsIstMeins
3 /5
★★★☆☆

It's just a bit complicated to peel off

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Sophie D.
purchased on 02/08/2025
Translated review
Answer from Petit-Fernand
Hello Sophie,

Thank you for taking the time to share your opinion on C-Monetiquette. We are sorry to hear that you find peeling a bit complicated and we will take this into account to improve our users' experience. We have just contacted you by email to resolve this issue.

Have a nice day,

Alice C-MonEtiquette
3 /5
★★★☆☆

Perfect labels, deplorable shipping, package lost 2 times 10 days for delivery

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Thierry P.
purchased on 02/08/2025
Translated review
Answer from Petit-Fernand
Hello Thierry,

Thank you for your feedback regarding your experience with C-Monetiquette. We are glad that you are satisfied with the labels, but we are sorry to hear that you encountered problems with the delivery. We will forward your comment to our logistics department to improve this aspect. The shipping costs have been refunded to you : )

Have a nice day,

Alice C-MonEtiquette
3 /5
★★★☆☆

The delivery time is a bit long

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Véronique B.
purchased on 31/07/2025
Translated review
Answer from Petit-Fernand
Dear Véronique, thank you for your feedback and we take your comment about the delivery time into account. We apologize for this wait and are working to improve our logistics to better satisfy you in the future. Please feel free to share your suggestions to continue improving our services.

Alice C-MonEtiquette
3 /5
★★★☆☆

I received my package and the product meets my expectations, but despite several emails indicating a security issue with the site informing me of a fraud alert via Google, no one has contacted me back. I also indicated that several of my orders do not appear on my profile. I was contacted again to inform me of my tracking and that the shipment was made. So perfect. Everything is received and perfect. But my orders do not appear. So, I deleted my credentials but still no one to explain to me why. Apparently, the site is poorly protected.

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Elise B.
purchased on 30/07/2025
Translated review
Answer from Petit-Fernand
Dear Elise,

Thank you for your feedback, and we are glad that the product met your expectations. However, we would like to apologize for the concerns you encountered regarding the security of our site. Your security is our priority, and we take your concerns very seriously. We will closely examine these issues and ensure that a member of our team contacts you as soon as possible to clarify the situation. Thank you again for your understanding and patience.

Best regards,
The C-Monetiquette team
3 /5
★★★☆☆

Whilst the bag was a good size and lined ,one of the webbing handles ,which are cream in colour,had purple threads running through it which spoilt the overall look of the bag. The decorations on the water bottle are stickers .Which to be honest I could have probably done myself.I don't think they will last very long . The water bottle does however seem of good quality,and my child's name was painted on it. Overall I felt that the products where over priced.

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Katrina B.
purchased on 21/07/2025
Answer from Petit-Fernand
Hi Katrina,
Thank you for your detailed feedback. We're sorry to hear that some elements of the bag and water bottle didn’t meet your expectations.
We’ll be contacting you by email to learn more and see what we can do to improve your experience.

Chiara, Petit-Fernand
3 /5
★★★☆☆

I am waiting for a new order because the first one never arrived. After, it's nice of them to offer me a new shipment at their expense hoping to receive this new order.

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Delphine M.
purchased on 31/07/2025
Translated review
Answer from Petit-Fernand
Hello Delphine,

Thank you for your feedback. We are sorry to learn that your first order did not reach you. We have taken your situation into account and have indeed proposed a new shipment at our expense to resolve this issue. We hope that this time, you will receive your order quickly. Please do not hesitate to contact us if you have any other questions.

Best regards,
Alice C-Monetiquette
2 /5
★★☆☆☆

I had requested two different formats and unfortunately received the same ones.

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Christelle U.
purchased on 30/07/2025
Translated review
Answer from Petit-Fernand
Hello Christelle,

Thank you for taking the time to share your opinion. We are sorry to learn that your order did not meet your expectations.
Upon review, we observe that your order indeed consists of the same format for your two labels. We invite you to check your order confirmation containing the products you ordered.

Have a nice day,
Camille C-Monetiquette
3 /5
★★★☆☆

Very practical water bottle, my son loves it, the designs and colors are great. Except that my son's name written on the bottle is already fading even though it was bought about 15 days ago, never put in the dishwasher, only hand washed.

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Ophelie D.
purchased on 30/07/2025
Translated review
Answer from Petit-Fernand
Hello Ophelie,

Thank you for your feedback on our water bottle, and we are delighted to hear that your son enjoys the designs and colors. We are sorry to learn that the name has faded so quickly! We have contacted you by email to resolve this issue as soon as possible.

Alice C-MonEtiquette