9.1/10
★★★★★
based on 126741 reviews published

Latest customer reviews

5 /5
★★★★★
So, my first order I think was lost. But, after the delivery time, I communicated the situation to customer service and they solved it quickly. I have already received the labels and I am very happy. Thank you very much for your attention. Thank you very much ? Best regards!
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Daniela Gomes De Azevedo
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5 /5
★★★★★
Top, durable labels...very beautiful various illustrations...fast delivery on time. Very good quality!
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Francesca F.
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5 /5
★★★★★
Good quality at a good price, and very easy to do through the website!
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Elisa Martinez
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1 /5
★☆☆☆☆
The amount of expedited shipping is not indicated. 15euro labels and 9euro shipping ... Absurd ...
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Luana S.
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Answer from Petit-Fernand
Good morning Luana. We are sorry that you unintentionally paid for expedited shipping, however it seems very strange to us. At the time of purchase, in section 2, dedicated to payment, you can browse and select your preferred delivery method. One of our operators will contact you to find a solution together. Good day, Chiara Petit-Fernand
2 /5
★★☆☆☆
The first order never arrived, but they were able to fix it. Luckily the labels are very cute ?
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Alexandra Oblitas
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Answer from Petit-Fernand
Hello Alexandra, thank you for your feedback. We assure you that we will improve our postal service. We hope you liked the labels you ordered and that you find them practical. Good day, Sandra de Petit-Fernand
5 /5
★★★★★
I liked the labels very much, an excellent product, the only bad thing is that the shipping company took a long time to deliver the product.
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Marcela Montenegro
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Answer from Petit-Fernand
Hi Marcela, I just sent you an email to apologize for the delay. We hope everything else is to your liking. Regards, Sandra de Petit-Fernand
4 /5
★★★★☆
I placed my first order last year and everything went very well. I repeated again this year and the labels did not arrive after waiting several weeks. In the end I contacted Petit-Fernand and they solved the problem and sent me the labels again. In a few days I got my order. So it was great again. A perfect service and a great response to the problem, quickly. Thank you!
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Úrsula Rovira Arimany
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4 /5
★★★★☆
Everything arrived perfect and as I had ordered, I had problems with the package and when I complained quickly attended me. It is not the first time I order your products, so I recommend 100x100.
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Esther Espinar Mena
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5 /5
★★★★★
Very satisfied and the children very happy. There are attached super cute colorful stickers
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Lavinia M.
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5 /5
★★★★★
The self-adhesive labels are top quality. Thank you so much!
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Vitalii
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5 /5
★★★★★
As ordered, fast delivery
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Séverine Jumel
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5 /5
★★★★★
Fast shipping & beautiful stickers
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Sarah
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Answer from Petit-Fernand
Thank you very much for your purchase and your review! Have a nice day, ? Elise, EsIstMeins
5 /5
★★★★★
Very fast very good quality product
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Christine
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1 /5
★☆☆☆☆
I didn't get my order
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Claudia
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Answer from Petit-Fernand
Good morning Claudia, We are sorry that you did not receive your order, however we promptly found a solution to this anomaly and you have been refunded. Good day, Chiara Petit-Fernand
1 /5
★☆☆☆☆
I still have not recieved my order.
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Louise T.
Answer from Petit-Fernand
Hello Louise, we are sorry to hear that issues with the postal services meant you never received your order! We have now refunded your order, as per your asking. Jessica, Petit-Fernand
5 /5
★★★★★
Fast shipping. The labels are of good quality. The children are very happy to make their own choice of labels.
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Sonia Soso
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4 /5
★★★★☆
I placed my order and received it on time.
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Pm
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5 /5
★★★★★
Wonderful labels A little delay in delivery But they arrived beautiful divided into 2 containers according to the child's name Top service Thank you
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Barbara C.
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3 /5
★★★☆☆
Nice product but too slow shipping.
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Mariafrancesca A.
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Answer from Petit-Fernand
Good morning Maria Francesca, thank you for your comment. We're sorry that the shipping time in your case was long, unfortunately we can't intervene in the postal delivery timelines. However, we are glad that you appreciated the product. We wish you a good day, Chiara Petit-Fernand
5 /5
★★★★★
Super cute labels and perfectly sticky. Also, guys in the call-center and mail service are very courteous and very efficient.We had made a small mistake in the order and were able to change it exactly as we wanted thanks to their support.
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Luciana B.
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5 /5
★★★★★
Very good customer service, and very good quality labels!
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Marjorie
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5 /5
★★★★★
Second order always top notch!
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Caroline
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5 /5
★★★★★
Hello, I would like to say that I ordered only once but I would recommend again I was delighted with the quality. I ordered the self-adhesive labels and frankly, even on fabric, they've held up really well for a few weeks now, and even on objects, they're niquel too. I really recommend it, and the customer service is top notch?
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Anais Maini
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Answer from Petit-Fernand
Hello! Thank you so much for your great feedback! We are delighted that you like our products? Have a nice day! Luce C-MonEtiquette
4 /5
★★★★☆
The labels are perfect, but I paid for express delivery (9 extra) and it arrived at my house as if I had taken standard delivery.
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Alizia Londot
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4 /5
★★★★☆
A breakdown in production equipment affected my order. Customer service immediately got in touch with me by phone to inform me and discuss possible solutions. If only everything could be that simple, the world would run more smoothly! Since then, the order has been received and corresponds exactly to our expectations!
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Sopep's
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Answer from Petit-Fernand
Thank you for taking the time to write such a kind comment! We are delighted to have been able to help you, we do our utmost! ? Our entire customer service team wishes you a very good day! Luce C-MonEtiquette
2 /5
★★☆☆☆
Did not arrive on time
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Maria Jose Mallol Moral
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Answer from Petit-Fernand
Hi Maria Jose, we are sorry to hear that your order was delayed by the carrier. We hope that everything else is a 10, and that your little one likes our items. Have a nice day, Sandra de Petit-Fernand
2 /5
★★☆☆☆
I have ordered before with them and everything was fine, but this time I paid 9euros for express shipping and it arrived a week later and, when I wrote to them asking, they replied that shipping can take up to 7 days unless I pay the premium I paid to receive it in 48hrs maximum
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Silvana
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Answer from Petit-Fernand
Good afternoon Silvana, we apologize for this delivery anomaly. We have sent you an email to inform you about the reimbursement of the shipping costs. We hope that despite the delay, you liked your order. Best regards 🙂 Sandra from Petit-Fernand
5 /5
★★★★★
They stick very, very well, so it lived up to my expectations.
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Mme Roy Raphaelle
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5 /5
★★★★★
Very nice little personalized bag, and the labels to stick on clothes are very easy to use.
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Aurelie Lavalette
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5 /5
★★★★★
Beautiful clothing labels
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Erica
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