/10
★★★★★
based on 126744 reviews published
★★★★★
based on 126744 reviews published
Latest customer reviews
4
/5
★★★★☆
The thermoadhesive labels that were sent to me were faded and poorly printed, with poorly defined outlines and blurry designs. I wrote two emails to customer service and they replied with an automated message that did not respond to my problem, then they did not respond again. I also tried to contact them through the IG page, same result. I am very disappointed. I will not buy again.
Valentina Z.
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Answer from Petit-Fernand
Good morning Valentina, we are so sorry for this anomaly. We hope that the new order we sent back to you will meet your expectations. The opinion of our customers is very important to us.
5
/5
★★★★★
All perfect the third time I take them after 3 years the labels are still attached well after I put them in the washer and dryer
Simona M.
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5
/5
★★★★★
Great products
Pamela
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5
/5
★★★★★
Serious company, fast shipping time, labels made well and durable. I recommend the product.
Angie
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5
/5
★★★★★
Great product ? the self-adhesive labels hold very well and so do the iron-on ones. Very satisfied and my girls are very happy?
Annaline Ramananarivo
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Answer from Petit-Fernand
Thank you very much for this great comment! We are delighted that you like our products! Have a nice day? Luce C-MonEtiquette
5
/5
★★★★★
It's easy to order a replacement cap for my son's water bottle.
Audrey Vallet
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5
/5
★★★★★
Fast delivery, labels that my son likes on his materials.
Isabelle Rechal
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4
/5
★★★★☆
Took longer to be delivered that expected.
Invité
5
/5
★★★★★
To recommend. Serious, fast,...
Silvia Di Primo
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5
/5
★★★★★
Excellent quality
Rp
1
/5
★☆☆☆☆
The order arrived very late, so much so that I had to order other labels online for my children's back to school because they did not arrive on time. I had ordered other years but this year the shipping was terrible. I had to spend double money.
Almu
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Answer from Petit-Fernand
Good morning, We are sorry you had to wait so long to receive your order. We hope that everything is still to your liking. Good morning, Camille Petit-Fernand
5
/5
★★★★★
I made an order and unfortunately it never arrived.... after I made my complaint to customer service, 24 hours later I was offered to return my order or refund me. I chose the 1st solution and 5 days later I received my parcel. Thank you for your responsiveness, your professionalism and the quality of the labels. Thank you very much.
Nani Lacau
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4
/5
★★★★☆
Labels resistant to many washes, with well-defined designs and lettering.
Federica M.
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5
/5
★★★★★
Firstly, I hadn't received the e produtos and complained. The customer service team immediately came to ask me what had happened and suggested a solution. In the end, I did receive my order and I'm particularly pleased with the way the problem was handled. It would be nice if the website had a field to inform users when we haven't received the product so that we don't have to come and give a review in public as a first alternative.
Loyane Gonçalves Lopes
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5
/5
★★★★★
Perfect order
Antonia
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5
/5
★★★★★
I ordered magnets and small pictures! Of course the delivery took a while but it was worth it! The pictures are all beautiful & the quality is great too! ?? I will definitely order again!
Shirin R.
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Answer from Petit-Fernand
Hello, Thank you very much for your order and your great review. We are delighted that you like our products. See you soon for another order!?? Have a nice day, Elise, EsIstMeins
1
/5
★☆☆☆☆
I'm still waiting for my labels which were sent 2 weeks ago and which I really need for my dad in Ehpad.
Virginie Reynouard
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Answer from Petit-Fernand
Hello. We're very sorry that you still haven't received your order. I will contact you this morning to discuss what solutions I can offer you. We are always available to help you. Luce C-MonEtiquette
5
/5
★★★★★
Fast delivery, products correspond to my order, democratic price, the colors and images are playful.
Sylvie Scandolo
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5
/5
★★★★★
Fast delivery, lots of choice in labels, very easy to use.
Anastasia Depré
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5
/5
★★★★★
Excellent product
Silvia C.
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4
/5
★★★★☆
I'm very happy with the products. It's a pity that the wooden binder labels don't have more gender-neutral designs.
Viaud
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3
/5
★★★☆☆
In fact, my labels were sent to someone else! Fortunately, the person who received them had the good sense to send me an SMS to let me know (my number was written on the labels!) and was kind enough to send them to me by post. All's well that ends well, but I don't know what happened on your side to make my order end up with someone else...
Syl
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Answer from Petit-Fernand
Hello, I'm sorry that your order was subject to such a human error. Indeed, enveloping is done by humans and it is possible for an error to occur. We're delighted that you were able to get your order! We remain available to help you. Have a nice day? Luce C-MonEtiquette
5
/5
★★★★★
Super top product
Sophie
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5
/5
★★★★★
Beautiful gourd!
Diedou
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2
/5
★★☆☆☆
Products take a long time to be delivered
Nuria Cullell Roca
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Answer from Petit-Fernand
Hello, We are sorry for this delay of delivery by Correos. We hope you like our products. Hello, Camille Petit-Fernand
5
/5
★★★★★
..the labels are of very good quality and hold up very well even after repeated washing.
Anne Malavialle
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5
/5
★★★★★
Good fit and fast delivery
Bolormaa Bataa
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5
/5
★★★★★
Ordered some labels at the end of August for the start of school, the delivery was marked as delivered but I did not receive. I messaged the Facebook page and was dealt with quickly and given the option of a refund or for them to be sent again, I chose for them to be sent again and they have just arrived. Even though there was a delay the communication was excellent and I received them in the end. Thank you!
Melissa F.
Answer from Petit-Fernand
Thank you Melissa for taking the time to write this lovely review ?? There were indeed few delays with deliveries this summer, and we tried to offer a solution to every customers when they were affected by such delays. We are glad to hear the second shipment safely reached you and hope you enjoy your labels! Jessica, Petit-Fernand
5
/5
★★★★★
I'm really pleased with my order and customer service! The postal service did not deliver my parcel and sent it back. The customer service person immediately responded to my request and sent my parcel back to me. The labels are of very good quality, as is the gourd, which my son immediately adopted. Thanks again for everything.
Aurore D.
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3
/5
★★★☆☆
Express shipping is not adhered to Customer service does not respond to the e-mail The products are nice and hold up so far But the rest well customer friendly looks different
K.
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Answer from Petit-Fernand
Hello, thank you for your message. We are sorry that you received your order late, but unfortunately we have no control over the postal service and therefore cannot be held responsible for delays in delivery by Chronopost. ?? We have refunded the shipping costs. However, we are pleased that you like our articles! Have a nice day, The EsIstMeins team