/10
★★★★★
based on 126752 reviews published
★★★★★
based on 126752 reviews published
Latest customer reviews
3
/5
★★★☆☆
The status of the item was not up to date, it was still in "shipped" while I received the order. When we want to order it doesn't have many options and between sticky labels and for object it doesn't have the same models and we can't remove later the sticky labels.
Not Important
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Answer from Petit-Fernand
Hello, we're delighted to read that despite this minor computer glitch, you've received your order! Indeed, iron-on garment labels are designed not to be removed once applied. However, you can use self-adhesive garment labels if that's more to your liking. Have a nice day! Luce C-MonEtiquette
5
/5
★★★★★
Received within the time indicated
Cécile Magiera
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1
/5
★☆☆☆☆
Product never arrived. Automated email on contacting saying if parcel not arrived chase the post office, however the confirmation email for order said the parcel was not tracked so Post Office cant do anything. Waiting for time lapse for dispute to be raised with bank.
Hayley M.
Answer from Petit-Fernand
Hello Hayley, We are sorry to hear your order has not reached you yet! We can see you contacted us yesterday and we have now replied to your email with a solution. For future reference, there is an option for tracked delivery on our website at time of checkout ?? Jessica, Petit-Fernand
5
/5
★★★★★
Very good second order perfect thank you!
Sefkia Amzovic
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2
/5
★★☆☆☆
I order regularly from this site and was very disappointed with my last order! - self-adhesive labels for clothes: in the end, they can't be stuck directly onto the fabric, but only onto a label, for example - "left-right" shoe labels ... I ordered 30, but ended up with 30 units and not 30 lots, given what I received ... and this wasn't explained when I added them to my basket and in the description, it says "sold in LOTS of 5", and they also sell simple shoe labels - I paid 2 extra for a tracked letter, which wasn't tracked because even today it's noted that my parcel will be picked up by the carrier even though I received it. But they reimbursed me for this.
Mélanie M.
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Answer from Petit-Fernand
Hello, I'm sorry that your experience on our site was not optimal. The instructions for use for each type of label are noted right next to them. The left-right labels are sold in packs of 5, so taking 10 means receiving 1 pack of 5 pairs! Don't hesitate to contact us directly if you have any questions or doubts about what you'll receive when you place your order! We're here to help! Have a nice day? Luce C-MonEtiquette
5
/5
★★★★★
Sticks well, very pretty labels, delighted with my purchase to notify my children's objects.
Sophie Haidon
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5
/5
★★★★★
Very pleased with our order to label all our son's school supplies.
Elodie
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5
/5
★★★★★
Nice labels - fast delivery For the clothes labels, you'll have to check how they hold up in the wash!
Cordevant
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5
/5
★★★★★
Very happy, very good quality!
Mrs V.
Answer from Petit-Fernand
Thank you very much for choosing Petit Fernand.
3
/5
★★★☆☆
I entered the code for free shipping, but still paid the shipping cost. I wrote email, no response. Too bad I don't think I will buy again.The labels are nice and stick well.
Chiara B.
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Answer from Petit-Fernand
Dear Chiara, I invite you to check your junk mail, I can confirm we responded you well within 24 hours. The promo code you refer to did not cover the expedited shipping charges, you were able to see the total order amount before validating it. We are sorry for this misunderstanding. Good day Alessio, Petit-Fernand
5
/5
★★★★★
Compliant labels, excellent follow-up and delivery times. Exceptional experience for over 6 years.
Mélanie
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3
/5
★★★☆☆
Thanks to writing a bad review they replied 5 days later to my emails that I had not received stickers since August 31 Solved they will send them again.
Nuria Montiila
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Answer from Petit-Fernand
Good morning, We are sorry to hear that you have not yet received your order. We replied to your email yesterday to help you. Hello, Camille Petit-Fernand
5
/5
★★★★★
Great product!!! The quality is great: I already bought a lunch box five years ago and it is still perfect, now I wanted to get two more so I can carry more food. The cooler tablet is the best: everything stays cool for many hours.
Federica B.
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5
/5
★★★★★
Very good experience I recommend next year for my son
Elodie Mazure
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5
/5
★★★★★
I wouldn't use any other labels! The customer service is amazing!
Kerri C.
3
/5
★★★☆☆
Hello, I'm used to very fast delivery, I'm disappointed it took a bit long, but the quality of the product is always top notch! Sincerely
Sabah Ayadi
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Answer from Petit-Fernand
Hello, we're sorry that your order was affected by a delay in delivery by the postal services. We are nevertheless delighted to read that you have finally received your order and that you are satisfied with it! Have a nice day? Luce C-MonEtiquette
5
/5
★★★★★
The order arrived very quickly and the stickers are very easy to use and beautiful. We will repeat with a larger order.
Maria
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Answer from Petit-Fernand
Good morning, Thank you for your confidence ! Good morning, Camille Petit-Fernand
4
/5
★★★★☆
Shipped on time, even if it seems a bit long for something from the country next door. The whole thing was put in a simple envelope, it arrived all twisted and perforated. The labels themselves are perfect, I love the look, they're easy to use, and the format doesn't take up too much space for storage. The labels are sturdy, as usual, and once stuck it's impossible to remove them. They're really, really good!
Invité
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1
/5
★☆☆☆☆
Hello, I placed my order 3 weeks ago and it has never arrived.
María González Ríos
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Answer from Petit-Fernand
Good morning, We are sorry to hear that Correos has not delivered your order yet. We have just sent you an email to help you as soon as possible. Good morning, Camille Petit-Fernand
5
/5
★★★★★
Impeccable, like my previous orders !!! Thank you ??
Portales Cécile
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5
/5
★★★★★
The product I was looking for was to my liking thank you .
Luigi F.
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2
/5
★★☆☆☆
Fast delivery. Well made website. But the sticky labels for clothes do not hold after the first wash. I'm over the quality
Romane Guillon
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Answer from Petit-Fernand
Hello, I'm sorry that you're not entirely satisfied with our products. I've just sent you an e-mail so that we can better understand the situation and discuss it with you! We're here to help, Luce C-MonEtiquette
1
/5
★☆☆☆☆
I have purchased several years and the stickers have always been great. This time I placed the order on September 2, and I still haven't received it, I haven't gotten a satisfactory response either, the 3-10 business day delivery deadline has been exceeded. And I have had to mark the school supplies differently because I still don't know anything about my order.
Tamara
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Answer from Petit-Fernand
Good morning, You can email us at [email protected] with your order number so that we can help you as soon as possible with this situation. Good morning, Camille Petit-Fernand
1
/5
★☆☆☆☆
I have been ordering twice now and even though I asked for the order tracked, the ORDER DOES NOT REACH ME........... Too bad because the labels are cute, but I see myself forced to stop ordering from this site!!!
Silvia C.
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Answer from Petit-Fernand
Dear Silvia, We are sorry to hear about this non-delivery. Please be advised that we have already made the refund you requested. We remain at your disposal and wish you a good start to the week. Alessio, Petit-Fernand
3
/5
★★★☆☆
The labels are nice, but the invitation cards are very average. They are small, the cardboard is thin and the so-called envelopes are to be constructed and cannot be used for mailing. Very disappointing item?
Francoise Coineau
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Answer from Petit-Fernand
Hello, I'm sorry that you are not entirely satisfied with our products. Thank you for your comment, I'll pass it on to the relevant department! Have a nice day? Luce C-MonEtiquette
5
/5
★★★★★
I liked it very much
Maria
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5
/5
★★★★★
Great care ?? Top customer service ?
Gerber Marina
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5
/5
★★★★★
I love those stickers and have been using them every year. This time I have not received my order at first and my enquiry has been dealt with and issue resolved in very profesional manner. I would definetley recommend them and will remain loyal customer.
Miss I.
Answer from Petit-Fernand
Thank you so much Izabela for taking the time to write this lovely review on our products, but also your experience with our customer service ? Jessica, Petit-Fernand
1
/5
★☆☆☆☆
We paid an additional fee to receive the package on time and we washed it later.
Ozouf Caroline
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Answer from Petit-Fernand
Hello, I'm sorry that the delivery by Chronopot did not meet the deadlines announced. I can confirm that you have been reimbursed for the cost of this delivery and that a claim will be made! Have a nice day? Luce C-MonEtiquette
1
/5
★☆☆☆☆
I did not receive the product
Virginia Torres Cifuentes
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Answer from Petit-Fernand
Good morning, We sincerely regret this situation. I confirm that your order has been fully refunded. Good day, Camille Petit-Fernand