/10
★★★★★
based on 126768 reviews published
★★★★★
based on 126768 reviews published
Latest customer reviews
5
/5
★★★★★
Petite Fernand's costumer service is extremely supportive and understanding. They have helped me immediately and with love. Petite Fernand is absolutely the number 1!!!
Invité
1
/5
★☆☆☆☆
I have not received
Paula
Translated review
Answer from Petit-Fernand
Good morning, We are sorry to hear that Correos has not yet delivered your order. Our customer service team has been in contact with you to help you with this situation. Good morning, Camille Petit-Fernand
4
/5
★★★★☆
Everything was great, except that shipping took longer than previously stated. But the labels are great.
Selina S.
Translated review
Answer from Petit-Fernand
Thank you very much for this great review. We are very pleased that you like the stickers! Delivery always takes a little while as we are a French company. The products are shipped from France, so delivery may take longer than expected. However, we have no control over the postal service. Have a nice day, ? Elise, EsIstMeins
1
/5
★☆☆☆☆
The company advertises 48-hour production and immediate dispatch - unfortunately, in my case, production has already taken around 14 days. Hands off this store from France!
Karli V.
Translated review
Answer from Petit-Fernand
Hello Karli. We are sorry that it has taken 14 days for your order to reach us. It is very rare that the post office takes so long. We do indeed produce within 48 hours and then pass the orders on to the post office. Normally delivery takes 2-6 days, but we cannot influence the post office if there are delays. Please get in touch with us to discuss this matter. We are here to help! LG, Ana
2
/5
★★☆☆☆
I bought gourds for my grandchildren in 2021 and 2022. The bottles are very pretty. However, I was disappointed with the stoppers, which are very difficult for children to open and the stoppers are broken. It's a shame that these bottles have to stay in the cupboard.
Roseline
Translated review
Answer from Petit-Fernand
Hello Roseline, Thank you for your feedback. Please do not hesitate to contact customer service directly so that we can help you as best we can. Have a nice day, Ophélie C-MonEtiquette
5
/5
★★★★★
I'm delighted with my purchase, the personalized snack box is adorable. Delivery was a little long for my taste, but apart from that, I'd recommend it.
Camille
Translated review
5
/5
★★★★★
Had an amazing experience with this company and the product is awesome
Cas
1
/5
★☆☆☆☆
I paid 10 for express delivery in 48h, the parcel arrived in 96h... missed my daughter's first day of school.
Lila Bellamy
Translated review
Answer from Petit-Fernand
Hello Lila, Thank you for your message. We've contacted you by e-mail to offer you a solution for this delivery incident. Have a nice day, Ophélie C-MonEtiquette
1
/5
★☆☆☆☆
I bought 2 bottles of very good quality but the snack box is much less so. The label with the design and name is simply glued on. It's supposed to be machine washable but the machine will probably permanently remove the design. Rather disappointed
Bouaita
Translated review
Answer from Petit-Fernand
Hi Nadia, Our customizable snack boxes are microwave and dishwasher safe. However, we recommend cleaning the lid with a soft sponge for the stickers to stay on better. Have a nice day, Ophélie C-MonEtiquette
5
/5
★★★★★
Excellent experience. Chosen for the second time. Fantastic graphics. Very fast delivery time. Everything perfect for my little one. I highly recommend it!!!
Alessandra
Translated review
3
/5
★★★☆☆
I usually order my labels and this year the delivery times were longer than normal.
Carole Marceline
Translated review
Answer from Petit-Fernand
Hello, We're sorry for the delay due to the busy postal service. However, we have contacted you by e-mail to discuss this incident with you. Have a nice day, Ophélie C-MonEtiquette
3
/5
★★★☆☆
Hello I paid almost 9 euros for a 24h delivery. Ok there was the weekend between but it took more than 6 days to receive the order.
Nadine Aubinais
Translated review
Answer from Petit-Fernand
Hello Nadine, Thank you for your feedback. We're very sorry about this incident and have taken the liberty of contacting you by e-mail in order to propose a compensatory solution. Have a nice day, Ophélie C-MonEtiquette
4
/5
★★★★☆
Hello, I have nothing to say about the labels! It's always great! My downside is the delivery Jopte for fast delivery (?9) but not really! Order placed on Sept. 1st and received on Sept. 6th.
Antoine Cussac
Translated review
3
/5
★★★☆☆
The products are great but the delivery time was too long.
Chaouat Sophie
Translated review
Answer from Petit-Fernand
Hello Sophie, We are delighted to hear that you are happy with your order. However, we are very sorry about this delivery incident. We have contacted you by e-mail to suggest a solution. Very nice day, Ophélie
5
/5
★★★★★
Super great, very easy to stick and my child loves it
Judita P.
Translated review
Answer from Petit-Fernand
Thank you very much for your order and your great review! We are delighted that you like our products. Have a nice day, ? Elise, EsIstMeins
3
/5
★★★☆☆
I am very satisfied with the products. The labels are beautiful and stick well. However, I am disappointed with the delivery. I paid an additional delivery fee (10) to be delivered in 24h and I received my order 4 days later...
M. Porchet Alexandre
Translated review
Answer from Petit-Fernand
Hello Alexandre, We are sorry that Chronopost did not meet its delivery commitments. However, we have contacted you with a solution for this incident. Have a nice day, Ophélie C-MonEtiquette
5
/5
★★★★★
Received quickly and is exactly what I asked for.
Marie Anaïs Felten
Translated review
5
/5
★★★★★
Very good ??the labels are great ?? available and responsive.
Camille Messmer
Translated review
5
/5
★★★★★
Fast delivery, fair price, I've ordered several times already and I'm very satisfied.
Sophie Wambeke
Translated review
5
/5
★★★★★
Very good quality and fast shipping
Seb
Translated review
5
/5
★★★★★
Hello I am very satisfied with my order, very good quality. On top of that, their customer service is top notch. I had a reservation because I hadn't received my product on time despite paying extra for a 24-hour delivery, but customer service was very responsive in resolving this problem. I recommend this site, go with your eyes closed. My son is so happy with his personalized labels and his moth to taste. Thank you
Stéphanie Morazin
Translated review
Answer from Petit-Fernand
Hello Stéphanie, We have contacted you by e-mail with a solution to this incident. We are sincerely sorry, and we hope that your little one's return to school went well. Have a nice day, Ophélie C-MonEtiquette
5
/5
★★★★★
Communication is fantastic and the staff are really helpful. The stickers arrived in a little booklet which is super cute and practical. There are additional stickers for the children to play with which I thought was a nice touch. The actual stickers are the perfect size, not too big which means they fit on the clothing label nicely but not small enough to be missed. They attach to the clothing really well and are incredibly durable. Couldn't recommend enough.
Kerry M.
5
/5
★★★★★
There's nothing to complain about, I've been a customer for about 6 years and I've never been disappointed. I recommend them.
Célia Octave
Translated review
5
/5
★★★★★
I've been ordering from you for 2 years and I'm always happy with my order.
Manon
Translated review
1
/5
★☆☆☆☆
Delivery time not respected
Nathalie Lallemand
Translated review
Answer from Petit-Fernand
Hello Nathalie, We are very sorry about this delivery incident. We have opened a Chronopost claim for this incident. We have also reimbursed your delivery costs. Have a nice day, Ophélie C-MonEtiquette
1
/5
★☆☆☆☆
I paid 10 euros for fast shipping and didn't receive it on time. Customer service didn't even make a commercial gesture, very little communication. Very disappointing. I won't recommend them again.
Marie Kostine
Translated review
Answer from Petit-Fernand
Hello Marie, A reply was sent to you 10 days ago. Unfortunately, without any feedback from you, we were unable to take any action. We've contacted you today by e-mail to discuss the matter. Have a nice day, Ophélie C-MonEtiquette
5
/5
★★★★★
I had a problem with my order not being received and they proceeded to send me a new order at their expense this time received. Very satisfied
Michelina M.
Translated review
5
/5
★★★★★
Product fully complies with my expectations, you can customize the color, writing and motifs, perfect!
Cath Roz
Translated review
1
/5
★☆☆☆☆
I only received one of the 2 orders placed on the same day with 2 different promo codes. I paid the shipping for the 2 orders. I am very disappointed.
Mathilde
Translated review
Answer from Petit-Fernand
Hello Mathilde, We are very sorry about this delivery incident. We have contacted you by email to resend your missing order. Have a nice day, Ophélie C-MonEtiquette
5
/5
★★★★★
Fast and very human customer service. I had a problem with the shipment and they gave me a solution super fast. Thank you!
Guest
Translated review