/10
★★★★★
based on 125986 reviews published
★★★★★
based on 125986 reviews published
Latest neutral customer reviews
3
/5
★★★☆☆
In the last two orders the thermo adhesive labels peeled off shortly after having put them on (they last a few days). I hooked it with the iron at the indicated temperature and the seconds indicated, and I don't use the garment immediately, I let it rest for a day. The rest of the labels adhere well. Order arrived in the agreed time.
Nuri
Translated review
Answer from Petit-Fernand
Hello Nuria, We have just sent you an email to help you. Good day : )
2
/5
★★☆☆☆
Pretty and practical, but they didn't stand up to washing.
Sylvia Mahy
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Answer from Petit-Fernand
Hello Sylvia, We have just contacted you by email in order to help you : )
3
/5
★★★☆☆
The delivery service is very bad, I was acasa on purpose all week to wait for the parcel and no one called they left me the parcel in Poste with all the services that offers poste Italiane;((
Olesea
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Answer from Petit-Fernand
We are sorry to hear that the postal service did not live up to your expectations. Thank you for your report, we will initiate an investigation on our part so that the inconvenience does not happen again. Good day Alessio
2
/5
★★☆☆☆
Well collected
Solange Lembe
Translated review
Answer from Petit-Fernand
Hello Solange, We don't understand your message. Is everything ok for you? Please send us an email using our contact form. Have a nice day 🙂
3
/5
★★★☆☆
I ordered and I did not receive my order I had to send you an email but it took 15 days for me to be able to say that I had not received it before you sent me one and therefore no use because it arrived much too late.
Mme Dumont Laurence
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Answer from Petit-Fernand
Hello Laurence, We are very sorry for the delay in your order. We have sent you an email to help you. Have a nice day!
3
/5
★★★☆☆
The parcel has not yet arrived... I placed the order 23 days ago! It was for a birthday. I'm disappointed because delivery costs 6 euros, but it's incredibly slow. It's true that it's in a French overseas department, but in that case, it should be specified on the site that the delivery time is very long: I wouldn't have made that choice. I probably wouldn't do it again.
Anouka
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Answer from Petit-Fernand
Hello Eloïse, We are sorry to read that your order has been delayed. We have just contacted you by email to help you. Have a nice day!
3
/5
★★★☆☆
The site is beautiful... but not always very clear. There are a lot of products on offer and it's a bit confusing... I made a mistake ordering stick-on labels for clothes when in fact I wanted iron-on labels .
Emmanuelle J.
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Answer from Petit-Fernand
Hello, We're sorry to hear that you had problems confirming your order. We offer the possibility to see the labels on the summary page before payment. We produced and shipped the order as requested. Thank you for your understanding. Have a nice day Alessio
3
/5
★★★☆☆
Self-adhesive labels don't stick to garment labels. Or disappear after the 1st wash. Thermo-adhesive labels are more effective
Mme. Emilia G.
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Answer from Petit-Fernand
Hello, We are taking note of your experience in order to provide a better service to our customers. We have also sent you an e-mail on this subject in order to find a solution. Have a nice day Alessio
2
/5
★★☆☆☆
I had ordered this product a few years ago, these labels still hold but this time they fall off! WHAT A SHAME
Claire Thieulart
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Answer from Petit-Fernand
Hello Claire, we're sorry to hear that your order did not meet your expectations. We have sent you an e-mail to try and find a solution. Have a nice day Alessio
3
/5
★★★☆☆
By answering a questionnaire I got a 2 discount. But it was not deducted from my order.
Megane Krobb
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Answer from Petit-Fernand
Hello, I'm sorry to hear that you were unable to take advantage of your promotion. I've sent you an e-mail with a new discount code Very nice day Alessio
3
/5
★★★☆☆
The labels are plastic. I wanted cotton labels, maybe I misread the instructions?
Marie Charon
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Answer from Petit-Fernand
Hello Marie, we don't have cotton labels on our site. You could also see the details of the labels on the summary page before payment. We produced and shipped the order as requested. Thank you for your understanding, Very nice day, Alessio
3
/5
★★★☆☆
I'm familiar with heat-sensitive labels, which are effective and very durable, but I have a problem with self-adhesive garment labels, which wash off very quickly and don't stand up to washing.
Helene
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Answer from Petit-Fernand
We're sorry, but you may have received a defective lot. Could you please contact our customer service department with more details and photos for a replacement?
2
/5
★★☆☆☆
The labels were too big because they wouldn't fit on the fabric, but they had to be iron-on to an existing label, so I had to cut them all out, which didn't make them look clean at all. On some garments, I had to cut the labels so I couldn't label them MAJ : it didn't hold up in the machine (max wash 40).
M. G
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Answer from Petit-Fernand
I think you placed the labels in the wrong place, they can be applied to the textile and you didn't have to cut it . All measurements are visible when you choose on the website. If you're looking for something to place on clothing labels only, self-adhesive labels are more suitable. https://www.c-monetiquette.fr/coller-etiquette-thermocollante-autocollante
3
/5
★★★☆☆
I had ordered labels and a gourd I received only the gourd and after a refund request to customer service I received the refund of the labels.
Julie Wauters
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Answer from Petit-Fernand
We are sorry that you have not received your order in full. We have refunded the items you did not receive as requested. Is there anything else we can do for you?
2
/5
★★☆☆☆
Thank you for the delivery time... more than a week, so it doesn't meet the urgent needs of parents who can't anticipate.
Laura Chatel
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Answer from Petit-Fernand
Thank you for ordering with us! Our delivery time is 2 to 6 working days, but it may be longer due to problems with the post office. Unfortunately, we have no influence on delivery times.
3
/5
★★★☆☆
A little disappointed that there are no longer any transparent labels to stick on the tags that go into the shoes to protect them.
Stéphanie M
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Answer from Petit-Fernand
Sorry if some products are no longer available. Changes have been made due to order volume and customer interest in other products.
3
/5
★★★☆☆
I placed an order because my children went on a seaside trip. When I came back to wash the clothes, most of the labels had come off and were stuck on the drum of the machine.
Lauriane
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Answer from Petit-Fernand
We apologize for the inconvenience. If all instructions have been followed correctly, please contact our customer service department for a replacement.
3
/5
★★★☆☆
I could not pay with my card (Hype), but it was not a bank problem. I couldn't quite figure out why. Otherwise, the order arrived quickly and very good quality labels 🙂
Sofia C.
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Answer from Petit-Fernand
Good morning, we are sorry to hear that you are experiencing problems with your payment. It is abba stanza rare, sometimes it may simply be due to the browsing browser or device used. We thank you for your commprehension and wish you ua good day ? Alessio
2
/5
★★☆☆☆
I'm very disappointed by the labels, which really don't stick to the clothes at all. I have 4 children and this is not the first time I have used iron-on labels.
Emilie Ferron
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Answer from Petit-Fernand
Hello Emilie, I'm sorry to hear that your labels don't fit. I have just contacted you by email to help you quickly 🙂 Have a nice day
2
/5
★★☆☆☆
Too bad the labels don't stick well. Delay respected as expected.
Marilor
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Answer from Petit-Fernand
Hello Marianne, I'm sorry your labels don't fit properly. I've just emailed you to help you find a solution together 🙂 Have a nice day
3
/5
★★★☆☆
Perfect adhesive labels for objects: resistant to various hand washes and dishwashers. Iron-on labels peel off more than half the time. Suitable for ironing and smoothing. On ironed clothes, not ironed. On cotton, on clothing labels. Very disappointed by these labels. I don't know how to get them to stay on without having to spend all day on them. Very nice design and fast delivery.
Amandine Dijoux-therme
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Answer from Petit-Fernand
Hello Amandine, We have just contacted you by email to help you find a solution together. Have a nice day 🙂
2
/5
★★☆☆☆
The labels on the Giotto crayons do not adhere well and in putting them on and taking them off the 'case they come off, I am not satisfied.
Bf
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Answer from Petit-Fernand
Good morning, we are sorry to hear that your order did not meet your expectations. We have sent you an email about it in order to find a solution. Alessio
3
/5
★★★☆☆
Several options can be used to improve service quality
Najla El Hachem
Translated review
Answer from Petit-Fernand
Hello Najla , We have contacted you by email in order to better understand your request . Have a nice day 🙂
3
/5
★★★☆☆
Order takes too long to arrive... the 48 hour delivery time is not respected and if you want something faster you have to pay excessively! Unfortunately, I don't recommend it.
Thierry R.
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Answer from Petit-Fernand
Thank you for your feedback! The price for 48-hour delivery is set by Chonopost, not by us. You can choose free delivery if you agree to wait for standard delivery. Have a nice day.
3
/5
★★★☆☆
The protective film for the shoe labels was missing.
Sandra Fernández
Translated review
Answer from Petit-Fernand
Good afternoon Sandra, We have contacted you by email to help you, Have a nice day.
3
/5
★★★☆☆
We used to receive the labels within 3 days, so I made an order for my son to have all his excrement nominated for his 5 day school trip. But I had to write everything down in marker because my order was not delivered after 7 days at home...if I had known....
Li
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Answer from Petit-Fernand
Hello , Thank you for your message and your interest in C-monEtiquette! All orders (unless otherwise specified on our site) are produced within 48 hours and then handed over to the postal services. Depending on the type of delivery chosen and the size of the order (parcel or envelope), delivery times may vary, but are generally between 2 and 6 working days. You can also opt for delivery with tracking number, or for faster delivery via Chronopost. You chose standard delivery and received your order within the normal delivery time. Have a nice day and see you soon! ?
2
/5
★★☆☆☆
Goods were only received one week late.
Hans
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Answer from Petit-Fernand
Hello Hans. We are very sorry to hear about the delivery problem! Could you please provide the date you received your labels? Our delivery frame for your order was between March 22nd and April 5th!
3
/5
★★★☆☆
I have been ordering my children's labels from Petitfernand for years. For some time now I have seen that they have lost quality, the heat adhesive labels peel off easily. Even if you follow the instructions for use that come in the document. On the other hand, the object labels are going great.
Carolina
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Answer from Petit-Fernand
Good morning, I just sent you an email to help you. Have a nice day 🙂
3
/5
★★★☆☆
I received the labels quickly and exactly as on the website! However, I stuck the labels on following the instructions and after 2 washes most of them had peeled off! My children are going to camp for 10 days and I'm afraid it won't last!
Anne-lise Robin
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Answer from Petit-Fernand
Hello and sorry that the quality of our labels is not satisfactory for you! We've just sent you an e-mail to help you find a solution. Have a nice day!
3
/5
★★★☆☆
Really pretty, lovely choice of styles. About a quarter of my pack doesn't actually work that well unfortunately, the clothing labels have come off in the wash. The item labels on plastic bottles seem to work much better. I'd probably look around for another brand for the clothing labels next time.
Vic
Answer from Petit-Fernand
Dear Vic, I am sorry to hear about the bad quality of the labels. Please contact our customer service with the photo of the problem for free replacement!