/10
★★★★★
based on 126768 reviews published
★★★★★
based on 126768 reviews published
Latest neutral customer reviews
3
/5
★★★☆☆
Labels fine, but shipping took a long time and no delivery forecast or tracking number was given
Gemma Font
Translated review
Answer from Petit-Fernand
Thank you very much for sharing your opinion with us Gemma 🙂
3
/5
★★★☆☆
Some labels peeled off on 1st wash.
Fred
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Answer from Petit-Fernand
Hello Fréderique, We have contacted you by email in order to help you quickly. We apologize for any inconvenience. Have a nice day,
3
/5
★★★☆☆
I've been ordering self-adhesive labels for several times now, with a wide choice of colors and patterns allowing me to make 1 design that suits my 2 children. Very practical to use, I highly recommend it's my label around me!
Milie
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Answer from Petit-Fernand
Thank you very much for your confidence 🙂
2
/5
★★☆☆☆
The labels come off after just one wash, I'm very disappointed. I had no problems before.
Adela
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Answer from Petit-Fernand
Hello Adelaïde, We're sorry you're having trouble gluing your labels. We have just sent you an email so that we can work together to find a solution. Have a nice day!
3
/5
★★★☆☆
Been using these for three years on my four childrens uniform for ease as they stuck straight on. Previously they lasted well but have noticed on the last year of orders the stickers don't stay stuck as well thought I had dodgy batch but all been same last year to point May try different company as fed up of having to replace ones that are coming off in wash
Toni L.
Answer from Petit-Fernand
Dear Toni, we are sorry about the problem with the labels. They should not peel off this easy. I left you a voicemail and would like to find a suitable solution for you so please contact us back.
3
/5
★★★☆☆
Some labels have not been attached correctly.
Paula
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Answer from Petit-Fernand
Hi Paula, We have just contacted you by email to help you 🙂 Have a nice day
2
/5
★★☆☆☆
Very fast delivery. However, the label does not always stick properly.
Caroline
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Answer from Petit-Fernand
Hello Caroline, We're sorry to read that some labels are having trouble sticking. We have just contacted you by email to help you quickly. Very nice day to you
3
/5
★★★☆☆
Difficult to detach from the print
Jj
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Answer from Petit-Fernand
We are sorry to hear about this problem! Please send the picture of the faulty labels to our customer service and we will replace them free of charge!
3
/5
★★★☆☆
The labels peeled off very quickly. No need to wash them, yet they stuck when put on the garments.
Sophie Brébouillet
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Answer from Petit-Fernand
Hello Sophie, I have just sent you an email to help you, Have a nice day!
2
/5
★★☆☆☆
Nothing to say about the speed of shipment and the visual aspect of the labels BUT there is a big problem with the quality, all the labels came off in the first wash (even before washing they seemed fragile in terms of adhesion to the garment despite having respected the application process).
Rachel Llorca
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Answer from Petit-Fernand
Hello Rachel, We're sorry to read that your labels are coming off. We have just contacted you by email to discuss how we can help you. Have a nice day!
3
/5
★★★☆☆
1 out of 3 labels came off after the first wash. It seems to me that this product was more durable a few years ago.
Delphine Lemarinier
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Answer from Petit-Fernand
Hello Delphine, I have just contacted you by email to help you. I'm sorry to see that your labels have come off. Have a nice day 🙂
3
/5
★★★☆☆
I've ordered from the site several times before, but this time I was disappointed with the iron-on labels, which didn't stick to the clothes.
Radjabaly
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Answer from Petit-Fernand
We have just contacted you by email in order to help you. Sorry to see that your labels have come off. Have a nice day 🙂
2
/5
★★☆☆☆
I will preface this by saying that I have not yet had a chance to check the quality of the labels because I live abroad and had purchased them convinced that they would arrive during our stay at my grandparents'. But the delivery time is not as much of a problem as the manner. In fact, the envelope with the labels inside was not mailed in the mailbox but left outside stuck in a dark window in the rain. My parents noticed the envelope by accident after days. Now, for the price of the labels (they cost twice as much as many others that are just as effective) I would at least expect the product to be delivered to the recipient and not for the recipient to have to work hard to find them. I give three stars because even if they were the most beautiful labels in the world, the service can be far improved and I certainly will not buy them again. That is, if the ones I received are usable.
Giada
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Answer from Petit-Fernand
Good morning, We are sorry to learn of this unfortunate inconvenience from the postal services. We will open an investigation on our part to make sure that cases like this do not rupture. You, on your part, please do not hesitate to contact us should you encounter a product quality problem. A good day Alessio
3
/5
★★★☆☆
Fast shipping, a bit expensive and a shame not to be able to change the symbol in the packs.
Cassandre Chambry Lorancy
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Answer from Petit-Fernand
Hi Cassandre, Thank you for your feedback. We'll pass it on to our graphics department. Very nice day to you
2
/5
★★☆☆☆
I have ordered on several occasions and always perfect but not this time, I do not know if it is because they have changed the quality or because I did not include the paper to stick them with iron but all the stickers peeled off at the first use.
Laura
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Answer from Petit-Fernand
Good morning Laura, I just sent you an email to help you , Greetings : )
3
/5
★★★☆☆
Very cute design but unfortunately a few stickers for the clothes come off during washing.
Sarah R.
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Answer from Petit-Fernand
Hello Sarah, this should not be!!! Can you please contact our customer service with the photos for the replacement ?
3
/5
★★★☆☆
In the last two orders the thermo adhesive labels peeled off shortly after having put them on (they last a few days). I hooked it with the iron at the indicated temperature and the seconds indicated, and I don't use the garment immediately, I let it rest for a day. The rest of the labels adhere well. Order arrived in the agreed time.
Nuri
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Answer from Petit-Fernand
Hello Nuria, We have just sent you an email to help you. Good day : )
2
/5
★★☆☆☆
Pretty and practical, but they didn't stand up to washing.
Sylvia Mahy
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Answer from Petit-Fernand
Hello Sylvia, We have just contacted you by email in order to help you : )
3
/5
★★★☆☆
The delivery service is very bad, I was acasa on purpose all week to wait for the parcel and no one called they left me the parcel in Poste with all the services that offers poste Italiane;((
Olesea
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Answer from Petit-Fernand
We are sorry to hear that the postal service did not live up to your expectations. Thank you for your report, we will initiate an investigation on our part so that the inconvenience does not happen again. Good day Alessio
2
/5
★★☆☆☆
Well collected
Solange Lembe
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Answer from Petit-Fernand
Hello Solange, We don't understand your message. Is everything ok for you? Please send us an email using our contact form. Have a nice day 🙂
3
/5
★★★☆☆
I ordered and I did not receive my order I had to send you an email but it took 15 days for me to be able to say that I had not received it before you sent me one and therefore no use because it arrived much too late.
Mme Dumont Laurence
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Answer from Petit-Fernand
Hello Laurence, We are very sorry for the delay in your order. We have sent you an email to help you. Have a nice day!
3
/5
★★★☆☆
The parcel has not yet arrived... I placed the order 23 days ago! It was for a birthday. I'm disappointed because delivery costs 6 euros, but it's incredibly slow. It's true that it's in a French overseas department, but in that case, it should be specified on the site that the delivery time is very long: I wouldn't have made that choice. I probably wouldn't do it again.
Anouka
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Answer from Petit-Fernand
Hello Eloïse, We are sorry to read that your order has been delayed. We have just contacted you by email to help you. Have a nice day!
3
/5
★★★☆☆
The site is beautiful... but not always very clear. There are a lot of products on offer and it's a bit confusing... I made a mistake ordering stick-on labels for clothes when in fact I wanted iron-on labels .
Emmanuelle J.
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Answer from Petit-Fernand
Hello, We're sorry to hear that you had problems confirming your order. We offer the possibility to see the labels on the summary page before payment. We produced and shipped the order as requested. Thank you for your understanding. Have a nice day Alessio
3
/5
★★★☆☆
Self-adhesive labels don't stick to garment labels. Or disappear after the 1st wash. Thermo-adhesive labels are more effective
Mme. Emilia G.
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Answer from Petit-Fernand
Hello, We are taking note of your experience in order to provide a better service to our customers. We have also sent you an e-mail on this subject in order to find a solution. Have a nice day Alessio
2
/5
★★☆☆☆
I had ordered this product a few years ago, these labels still hold but this time they fall off! WHAT A SHAME
Claire Thieulart
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Answer from Petit-Fernand
Hello Claire, we're sorry to hear that your order did not meet your expectations. We have sent you an e-mail to try and find a solution. Have a nice day Alessio
3
/5
★★★☆☆
By answering a questionnaire I got a 2 discount. But it was not deducted from my order.
Megane Krobb
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Answer from Petit-Fernand
Hello, I'm sorry to hear that you were unable to take advantage of your promotion. I've sent you an e-mail with a new discount code Very nice day Alessio
3
/5
★★★☆☆
The labels are plastic. I wanted cotton labels, maybe I misread the instructions?
Marie Charon
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Answer from Petit-Fernand
Hello Marie, we don't have cotton labels on our site. You could also see the details of the labels on the summary page before payment. We produced and shipped the order as requested. Thank you for your understanding, Very nice day, Alessio
3
/5
★★★☆☆
I'm familiar with heat-sensitive labels, which are effective and very durable, but I have a problem with self-adhesive garment labels, which wash off very quickly and don't stand up to washing.
Helene
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Answer from Petit-Fernand
We're sorry, but you may have received a defective lot. Could you please contact our customer service department with more details and photos for a replacement?
2
/5
★★☆☆☆
The labels were too big because they wouldn't fit on the fabric, but they had to be iron-on to an existing label, so I had to cut them all out, which didn't make them look clean at all. On some garments, I had to cut the labels so I couldn't label them MAJ : it didn't hold up in the machine (max wash 40).
M. G
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Answer from Petit-Fernand
I think you placed the labels in the wrong place, they can be applied to the textile and you didn't have to cut it . All measurements are visible when you choose on the website. If you're looking for something to place on clothing labels only, self-adhesive labels are more suitable. https://www.c-monetiquette.fr/coller-etiquette-thermocollante-autocollante
3
/5
★★★☆☆
I had ordered labels and a gourd I received only the gourd and after a refund request to customer service I received the refund of the labels.
Julie Wauters
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Answer from Petit-Fernand
We are sorry that you have not received your order in full. We have refunded the items you did not receive as requested. Is there anything else we can do for you?