/10
★★★★★
based on 126778 reviews published
★★★★★
based on 126778 reviews published
Latest customer reviews
2
/5
★★☆☆☆
I paid extra for a 24h delivery and my parcel arrived... 72 hours later! So, for me, it's a totally useless extra charge. I wanted to ask for help but I corresponded with "a robot" and didn't find the help I needed.
Audrey B.
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Answer from Petit-Fernand
Hello. I'm sorry that the Chronopost delivery was not on time. I have just sent you an email to help you! Have a nice day? Luce C-MonEtiquette
5
/5
★★★★★
Very good quality. Delivery not very fast, but ok. I would probably order another one.
Bazsó G.
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Answer from Petit-Fernand
Thank you very much for your order and this great review, which is very valuable to us. We are very pleased that you like our products. Have a nice day, ? Elise, EsIstMeins
3
/5
★★★☆☆
Labels took more than 3 weeks to arrive. Left a review and messaged regarding the labels and was offered a refund or for them to be shipped again but they arrived before that was needed. I've applied them to the clothes and they seem to be sticking ok.
Vb
Answer from Petit-Fernand
Hello, We are sorry to hear you have not received your labels on time for the start of school! I cannot see any order number or email attached to this review so cannot contact you directly to offer a refund. I invite you to contact us on your side and we will be happy to assist! Jessica, Petit-Fernand
5
/5
★★★★★
Very good quality I love everything you have beautiful, useful and durable products.
Sonia Castro Marchena
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5
/5
★★★★★
1st experience very positive parcel received quickly and on time before the start of the new school year and the labels ?? with the necessary explanations I will order again each time the new school year starts or if necessary ??????
Membre Poulpeo
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5
/5
★★★★★
Ordered stick on labels for my grandson's nursery clothes, although they seemed to take an age to arrive, the wait was worth it. The labels were clearly written and the chosen style of font and the little skateboard emblem were perfect. I did use customer service and they were very prompt and helpful with their answers. All in all a great customer experience and a company I shall buy from again.
Catherine M.
5
/5
★★★★★
Does what it says on the box!
Samantha H.
1
/5
★☆☆☆☆
It took almost 1 month to arrive!
Ana Lloret Diaz
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Answer from Petit-Fernand
Good morning, We are sorry to hear that the post office took so long to deliver your order. However, we hope you like our products. Good morning, Camille Petit-Fernand.
1
/5
★☆☆☆☆
I'll preface this by saying that I had already purchased last year and I had no problems, in fact, also because otherwise I would never have ordered again. my order says it was delivered on 26.08 but to date I still have not received anything.. my mistake that I did not request tracking of the package, although reading the various reviews to many did not help at all....school starts this Friday but I still do not have the material.
Martina R.
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Answer from Petit-Fernand
Dear Martina, We are sorry to hear about this missed submission. We have sent you a message to propose a solution. Good day Alessio, Petit-Fernand
5
/5
★★★★★
I have always bought my little girls labels from here and can honestly say they are the best and I love the little personal touches. This time round I had an issue with shipping and Petit-Fernand fixed this issue super quick by sending me a replacement just in time for my little one starting back at school. Great customer service great products ??.
Customer
5
/5
★★★★★
Beautiful, fast and nice
Alessi
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5
/5
★★★★★
Great designs, best quality, good price. I have often ordered stickers here. I am satisfied.
Monia
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Answer from Petit-Fernand
Thank you very much for your order and your great review. Have a nice day, ? Elise, EsIstMeins
5
/5
★★★★★
The site is well designed and ergonomic. The choice of colors, fonts and designs on the labels is really fun! And no more chore of marking school stuff!!! Shipping was super fast. 100% satisfied, I'll recommend it!
Bénédicte
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5
/5
★★★★★
Beautiful name stickers for my granddaughter. Took a while to arrive but worth it !
Anita S.
1
/5
★☆☆☆☆
I ordered stickers on August 28, never arrived. You can't track the shipment, there is no tracking number, they entrust the French postal services with what you purchased and then no one knows anything about your shipment anymore. You call customer service and they don't know what to answer unless we process a refund. And you're left without personalized first and last name labels on the eve of your child starting school. So don't buy because if you buy and they get to you it's just luck.
Monica R.
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Answer from Petit-Fernand
Good morning Monica, we apologize for this failure to send d aparte the postal services. I assure you that we have done everything in our power to be able to find a solution to this unfortunate inconvenience. We remain at your disposal and wish you a good day Alessio, Petit-Fernand
5
/5
★★★★★
Great items
Mrs C.
5
/5
★★★★★
Great little company. Ordered my daughters iron ons and couldn't be more pleased. I have only washes them once so far @ 60°c and they are still firmly attached. The only thing I would say is a bit more diversity in the pictures you can use ie darker skinned pictures. But over all very happy and delivery was about 2 weeks, which worked for me.
Mon M.
5
/5
★★★★★
Great stickers, exactly as shown. A little wide for the thin pencils, but it worked.
Eva
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Answer from Petit-Fernand
Thank you for shopping with us and for your nice review. Have a nice day, ? Elise, EsIstMeins
5
/5
★★★★★
Quite simply, the best customizable labels on the market. The designs are adorable, and the price/quality ratio is clearly top-notch. And kudos for top-notch customer service. A small example to illustrate: I made a mistake on the phone number I put on my daughter's labels, the order was validated but I contacted customer service who made the change. Super friendly and attentive. The best part is that I called them a little too early in the morning around 7:30, and they called me back as soon as their office opened. I recommend them 100% and will continue to use the labels for my children or for adults - after all, it's very pretty for everyone?
Alice Dn
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1
/5
★☆☆☆☆
I never received my products. I emailed Petit-Fernand about it but did not get any response. Thats dissapointing.
Psb
Answer from Petit-Fernand
Hello Petronille, I am sorry to hear you haven't received your product yet. I have now replied to your email to offer solutions. Kind regards, Jessica, Petit-Fernand
4
/5
★★★★☆
First time purchase from here (only bought the label stickers for clothing) they are good quality itself and doesn't come off in the wash! I would recommend highly and I will be using this service for as long as my children are at school.
Relly
5
/5
★★★★★
Good quality come on I don't know how they behave after washing yet.
Edith
5
/5
★★★★★
A really great product and arrived very quickly!
Simon G.
5
/5
★★★★★
Everything was great, very nice stickers. Always happy to return.
Masaki
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Answer from Petit-Fernand
Thank you very much for your order and your great review. Have a nice day, ? Elise, EsIstMeins
1
/5
★☆☆☆☆
My order never arrived. I contacted Petit Fernand and never got a replay
Catarina R.
Answer from Petit-Fernand
Hello Catarina, We are sorry to hear your order never arrived. We have now refunded your full order and apologise for this delays with the postal services. Jessica, Petit-Fernand
5
/5
★★★★★
Very helpful and would definitely recommend !!! 5*service even when my delivery got lost in the post and I never received it Petit Ferdinand didn't hesitate to send out the order again which I then received and was amazed at the quick delivery and great quality !!! 100% would use again.
Trisha
5
/5
★★★★★
Fantastic stick in labels, ordered some last year and none have budged so ordered again this year. Love how they can be personalised and pretty quick delivery too. Thank you.
Sophie
5
/5
★★★★★
Great stickers in good quality!
Bettina
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Answer from Petit-Fernand
Thank you very much for your order and your great review! We are delighted that you like our products. Have a nice day, ? Elise, EsIstMeins
5
/5
★★★★★
Ease of use, durability and cuteness
Invité
5
/5
★★★★★
Nothing negative to say, very good products that really hold up over time. Very satisfied.
Aurelie D.
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