Reviews Petit-Fernand

Long delivery time!

Labels are always nice, but I would shorten the delivery time.

Arrived very late responses to emails derisory no tracking for the package and they always blame it on the post office

Very very slow delivery, they take the same time as from China.

Self-adhesive garment labels don't stand up to machine washing and come off. It's expensive for bits of stuff that end up polluting and clogging the washing machine !!!!!

Pretty but they took forever to arrive

Cute but the thermo stickers have already come off after one day of kindergarten. thought it would last longer,better a stamp or marker.

Labels ok at the moment, but I have yet to do washes and see if they really hold up. Biblical delivery time that doesn't match what they say.

I can not say much, it is still early, I have only put a couple of stickers on my daughter's clothes. The attention from petit fernand have been of 10 but the time to deliver the shipment has taken a lot of time.

I had to wait a long time before I received them

Order shipped on 04/09, apparently lost by the carrier, I was offered to reship my order after confirming my delivery address at least twice and still no order to date.

The order has not arrived, I hope customer care (answering emails) will solve the problem.

Nothing wrong with the labels! They're top-notch! However, this year I bought a water bottle for my daughter. The cap is much too difficult to open. She's 5 1/2 and can't open it because the notch is too pronounced. It also broke on the first try (the front cap), and in the end, it was lost because it doesn't stay on its hinge...

Update: After several email reminders, customer service finally got back to me and proposed a solution. So the labels have arrived, but waiting 45 days for trivial labels without even the ability to track the shipment seems excessive to me nowadays. Especially considering the countless alternatives on the web. So I certainly will not repeat the purchase.

The not too positive review is not about the very nice and serious site. But on the flask not very durable .

I have not received the order. It was placed on September 1st. Edit: arrived in early October. They are nice

I purchased a thermal water bottle. The cap chipped on the first fall. I expected something more durable, since the product is designed for even preschool children.

I ordered some caps for personalized thermal bottles, on the first order the lids were deformed and couldn't be closed, on the second they broke when I slid them on the table.

Labels wash off

The labels are very good but they take too long to arrive, in fact they arrived to me when I no longer needed them.

Disappointed It doesn't hold well and comes off in the first wash! Would not recommend

Unfortunately very long delivery times and the design looked more appealing in the selection than the stickers that arrived

Delivery times were not respected. It took me almost two weeks to receive my labels.

I placed the order on September 1st and today, the 24th, I have not received it yet. I urgently need the labels and I am already thinking of a plan B. A pity because I have been buying for several years and this has never happened to me before.

The products are very nice and well made but the delivery is eternal and it takes too many days to get them. They should have other faster shipping system otherwise it takes away the desire to repurchase.

It looked really good, so I ordered 90 thermo-adhesive labels. But after 4 washes, I already had about ten labels that had come off. I did follow the instructions on how to stick them on, but too bad.

Takes a long time to arrive

Abusive shipping costs and slow delivery The material is of very good quality and withstands washing perfectly.

Hello, I am sorry to put this rating, the labels are very nice but I was surprised by the shipping time. In my case I placed the order on 1/9 and received it around 17/9, when the schools had already started and I had to find a Plan B for myself. Surprisingly the letter did not arrive in a package but by ordinary letter to my home address. In my opinion these delivery times are not very competitive considering that the competition arrives in 48h (e.g. stikets). Thank you very much and I hope that in the future the shipping time will be shortened a little bit. Salidodr

The shipment took almost 10 working days, nothing exceptional, as it is indicated on the website, but there was no tracking number or anything. I think it is a normal postal package and I do not know what would happen if the goods are lost. I think it is preferable to add the option of charging something more to the customer but be able to have a tracking number. On the other hand the product. The object stickers are fine, they hold up well. The labels on the clothes I ironed them according to instructions and several of them have already been lost along the way and I had to put them back on.... My experience has not been very gratifying. I was encouraged to buy because I had heard good reviews, but the truth is that I do not think I will buy again on this website.

Second purchase quite disappointing. While the adhesive labels for objects are perfect, colorful, easy to peel off and apply, with strong grip so much so that they do not come off even after repeated washes in the dishwasher (ed. cups, water bottles etc.), the labels for clothes, either adhesive or iron-on, are far from satisfactory. The former adhere well but already come off after 2-3 washes in the washing machine; the latter, those to be applied with iron, are really insufficient. Apart from the fact that 12 seconds are not enough but it takes 20 seconds, they still come off at the first wash, really of little use. I highly recommend all the adhesive labels especially for objects, but definitely not the ones for clothes.

Labels still not arrived after 15 days!!!

Good products but very long shipping time 10 days is definitely exaggerated, on the site they talked about 2/3 days

Everything perfect but long waiting time

With large font you write in 48 hours ready and shipping still +10 days, you must also then write in addition

Good product quality price, bad shipping service (ordered early in the month arrived after 25 days), service almost non-existent or cmq unclear and helpful

Les produits sont vraiment top et de très belles qualités. Mais la livraison est beaucoup trop longue, donc moins 2 étoiles juste pour la livraison, car les produits sont de très hautes qualités ca mérite 3 étoiles juste pour les produits.

Order arrived very late (3 weeks) when it should have arrived by priority mail in 2 days.

I ordered some labels for my son's clothes and I am still waiting to receive them when they indicate that it takes 10 working days. I sent an email to find out the status of my order and until today (09/23/21) they have not contacted me.... I am quite disappointed, as I had the feeling that they were a serious and reliable company.

They took much longer than they promised and the customer service was very bad.