/10
★★★★★
based on 125986 reviews published
★★★★★
based on 125986 reviews published
Latest neutral customer reviews
2
/5
★★☆☆☆
Nice and very safe and fast site but they come off at the first wash , I was warned by other moms but I was stubborn .. anyway I took a few for this reason and I would not take back more
E.1995
Translated review
Answer from Petit-Fernand
We are sorry you are experiencing problems with the labels. It is not at all normal for them to come off! We have sent you an mmail to find a solution to this inconvenience. Good day Alessio
3
/5
★★★☆☆
Unfortunately, only three stars because the labels to be applied to the fabrics (the thermo-adhesives) do not stick or come off partially even before washing. We tried applying them to different fabrics, using different irons but unfortunately they are not usable. Excellent ones to apply to the label of clothes or objects..!
Giulia P.
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Answer from Petit-Fernand
Good morning, we are sorry to hear that your order did not meet your expectations. We have sent you an email about it in order to find a solution. Alessio
3
/5
★★★☆☆
Some of the stickers have already peeled off, they do not have enough glue on them.
Estela Malo
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Answer from Petit-Fernand
Good morning Estela, I just sent you an email so I can help you. Have a nice day 🙂
2
/5
★★☆☆☆
Something went wrong with the order, it arrived late. Looks good, but quality not yet tested because I have ordered very good products from other manufacturers in the meantime and got them faster and cheaper.
Az
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Answer from Petit-Fernand
Hello Azra, we are sorry that there have been delivery problems with Deutsche Post. Unfortunately, we cannot influence this service and we resent the labels you have mentioned the long delivery time. Is there anything else we can do?
3
/5
★★★☆☆
It doesn't fit....
Julie Kerguiduff
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Answer from Petit-Fernand
Hi Julie, I'm really sorry that your labels don't stick. We have just contacted you via email to find a solution together. Have a nice day!
2
/5
★★☆☆☆
I ordered labels for my daughter's trip. The labels were to be dispatched within 48 hours and AFTER placing the order I was told that the delivery time could be a little longer. I was confident that the trip would only take place 1 month later. As a result, I never received the labels and spent my time scribbling indelibly on all his clothes. After trying several times to contact customer service via the website, I finally got through to someone on Facebook, who was very helpful, telling me that the order must have been lost and that they were going to send me my order again... fortunately, my daughter shouldn't have to change her name, because she had plenty of time to leave and come back.
Laura
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Answer from Petit-Fernand
Hi Laura, Sorry to read this. We have contacted you by email in order to find a solution together. Have a nice day!
3
/5
★★★☆☆
The labels on the clothes didn't stick well, and after washing some of them came off.
Pacot
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Answer from Petit-Fernand
Hi Cindy, Thank you for your feedback. We're sorry to hear that some labels are coming off, and we've sent you an email to help you quickly. Have a nice day!
3
/5
★★★☆☆
Even though I gave my new address and had it delivered, the labels were sent to my old address.
Chrystelle De Brandt
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Answer from Petit-Fernand
Hello Chrystelle, I have just sent you an email to help you with your order. I'm really sorry about this. Bonne journée à vous
3
/5
★★★☆☆
1st order of clothing labels, the labels didn't come off the board easily and many came off in the 1st wash... It's a pity, because the designs are always very nice!
Pauline Hu
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Answer from Petit-Fernand
Thank you for your feedback Pauline . We have just contacted you via email in order to find a solution together 🙂
2
/5
★★☆☆☆
So far I have bought labels for clothing and have been very comfortable with them. The latest ones, bought for pencils, on the other hand, I found to be not very durable. They do not adhere well to the edges and come off easily.
Regina
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Answer from Petit-Fernand
Good morning, we are sorry to hear that your order did not meet your expectations. We have sent you an email about it in order to find a solution.
3
/5
★★★☆☆
The labels for sticking on objects are very good and resistant, but the hotmelt labels peel off after the first use.
Tamara GarcÃa
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Answer from Petit-Fernand
Thanks for your feedback Tamara . I just emailed you to give you a hand 🙂
3
/5
★★★☆☆
They are very cool stickers. The bad thing is that in the first wash the sticker is gone.
Rocio Mantuano Soriano
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Answer from Petit-Fernand
Thank you for your message Rocio 🙂 We are sorry to hear that you had difficulties with the stickers. We have just contacted you by email to help you.
3
/5
★★★☆☆
I love the stickers and have ordered them for the umpteenth time. Unfortunately, this time they are very difficult to remove from the foil, which was never the case before.
N. G.
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Answer from Petit-Fernand
We are very sorry to learn that the quality of the goods you received is not satisfactory. It is very rare, but you seem to have received a defective product. Please contact our customer service with further information for replacement.
2
/5
★★☆☆☆
They took 10 days to arrive. I bought them two years ago and they were better quality. The bottoms are not as I expected.
Cristina
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Answer from Petit-Fernand
Thank you for your comment Cristina. We have sent you an email for your feedback.
3
/5
★★★☆☆
The labels to stick on the garment label don't stick well and come off in the washing machine. The others I bought, to stick on with a nickel iron, don't come off in the wash.
Jennifer Leray
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Answer from Petit-Fernand
Hello Jennifer, Thank you for your feedback. We have contacted you by email for more information.
2
/5
★★☆☆☆
2nd or 3rd time I've ordered and this time I'm quite disappointed. Lack of adhesion, practically peeling off most of the labels.
Sandra Gb
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Answer from Petit-Fernand
Hello Sandra, We're sorry to read this. We have just contacted you by email to help you.
2
/5
★★☆☆☆
They peel off! I have had other brands and this has not happened to me.
Angy Millan Gallardo
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Answer from Petit-Fernand
Hi Angy, We are sorry to hear that you have been unstuck. We have just contacted you so we can help you.
3
/5
★★★☆☆
Unfortunately, the overfoil has not been separated properly so that the foil is torn off the sticker HAVE SENT AN EMAIL ABOUT THE CONTACT FORM
Jo A.
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Answer from Petit-Fernand
We are sorry to hear about this problem. Could you please show our customer service team some proof photos and we will be happy to replace it!
3
/5
★★★☆☆
Some of the labels I received were not pre-cut and therefore unusable.
Anne Sophie Godé
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Answer from Petit-Fernand
Hello Anne Sophie, We're sorry about this. We have just contacted you by email to help you.
2
/5
★★☆☆☆
The stickers are very nice, but despite following the recommendations, they have peeled off.
Alicia
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Answer from Petit-Fernand
Hi Alicia, We are sorry to hear that they have come off. We just sent you an email for you to send us pictures.
3
/5
★★★☆☆
Fast delivery but the labels don't stick. They peeled off during the week and pop off with the 1st wash.
Nathalie
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Answer from Petit-Fernand
Hi Nathalie, Please email us some photos to help you. We have sent you an email 🙂
3
/5
★★★☆☆
The label leaves after 1 wash
Ziq
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Answer from Petit-Fernand
Sorry to read this Sylvain. Please send us your photos via email so that we can understand and help you. An email has been sent to you to help you.
3
/5
★★★☆☆
Fast delivery, model corresponds to my order. However, the quality leaves something to be desired: it's difficult to peel off the labels because the pre-cut is not done correctly.
Sdg83
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Answer from Petit-Fernand
Hi Sophie, Very sorry to hear that. Please email us the photos to help you. We have sent you an email.
3
/5
★★★☆☆
Hello, these labels are practical but increasingly difficult to remove from the substrate. Best regards Chrystelle Chaba
Chrystelle Chaba
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Answer from Petit-Fernand
Hi Chrystelle, Sorry to read this. You can email us your photos to help us help you better.
2
/5
★★☆☆☆
This isn't the first order I've made, but the termo-sticky labels were a disaster. Many of them didn't stick when I got back from my school trip 5 days later, more than half of them gone.
Anais Maniet
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Answer from Petit-Fernand
Hi Anais, Very sorry to read this. We have just sent you an email so that you can send us photos of the labels that are coming off.
2
/5
★★☆☆☆
It has been more than 20 days and the goods have not arrived I have sent two emails to the first one they replied to the second one no I wait a little more x see if the goods arrive and it is valid
Giorgia Q.
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Answer from Petit-Fernand
Good morning Giorgia, we are sorry to hear that you have not yet received your order. We have sent you an email to ask you to confirm the address and point you to a solution. Looking forward to your feedback Have a good day ? Alessio
3
/5
★★★☆☆
Average because the iron-on label has already come off when washed at 30 degrees.
Joséphine
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Answer from Petit-Fernand
Hello Joséphine, I'm sorry to hear that. Please contact us via our contact form and send us photos of the labels, so that we can help you.
2
/5
★★☆☆☆
Order placed on 21/02, not yet delivered on 08/03
Airlou
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Answer from Petit-Fernand
Hello, We are sorry for the delay in delivery. We have just sent you an email to help you as soon as possible.
3
/5
★★★☆☆
Self-adhesive labels are difficult to remove from the paper backing (poor die-cutting). And when trying to do so, the labels get damaged in the corners.
Laurence
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Answer from Petit-Fernand
Hello Laurence, We have just written to you via email to help you. Have a nice day!
3
/5
★★★☆☆
The labels themselves are really good. The biggest problem is the delivery time. On my first order I waited a month and a half, and on the second, I'm still waiting after more than 3 weeks.
Jeremy Gachet
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Answer from Petit-Fernand
Hello Jérémy, Sorry for the delay. We have just sent you an email to help you.