Reviews Petit-Fernand

I've ordered a few times from here and it has been brilliant. This time, my order didn't arrive. That was ok, these things can happen. Emailed- no response. Emailed again - no response. Found they were on Instagram, messaged them - no response. About a week later I got a response on Instagram. They told me I had to email. I'd already done that. Told them I will be going through PayPal to get a refund because their customer service was so bad. They told me I couldn't receive a refund without giving them my order number. I reclaimed my money through PayPal with no problem. A few days later I received an email back, apologising for what had happened and they would send a replacement for free. I am still waiting to see if this arrives. It has been 6 days and they do say up to 10 days. A real shame as in the past, I have recommended this company. Unfortunately, I will be looking for a new website to purchase the same item in the future. It's been 4 weeks now from my first initial purchase. From looking at the reviews on here, It seems it is happening alot.

Everything is perfect!

Always fast service

By the way, thank you for the speed and the labels are superb and attractively priced.

I never received the parcel and C-MonEtiquette did nothing to make things happen.

Good products, easy to set up, lots of choice in colors and symbols. fast delivery.

Satisfied as with every order

Congratulations to your entire Team! You have great ideas and I am in awe of the quality of the products!

I have not yet received my order. It has not been delivered

Easy ordering and fast shipping

The labels are perfect, as are the decorations, and shipping is fast! Just perfect!

Nickels labels remain after several washes Perfect writing quality

Meets my expectations

My package got lost on the way, but they quickly solved everything and sent it back very quickly. I have ordered stickers for school many times and am always very happy for the quality and reasonable price.Good luck Petit-Fernand????

So easy to design and place order, can personalise image, colour, font and name. Perfect addition to school items and can personalise the image depending on the childs hobbies. The delivery is fast and efficient, its also nice how the booklets contain a sticker sheet which is relevant to the current season (ie Spring/Summer). Lovely stick on labels that last without the hassle of sewing/ironing on.

Very fast shipping, perfect labels

Order received quickly and labels perfectly made.

Beautiful labels, top price and fast shipping: I love it!!!!

I am very satisfied with the labels. However, when I placed my order, the site wouldn't load and I had to refresh the page. Thinking that the payment wouldn't be taken into account because my bank hadn't asked me for authorization to validate the transaction, I repeated the order later. The order appeared in my "C-monetiquette" account, but I received two order acknowledgements by e-mail. In fact, the site validated my two orders even though I hadn't authorized payment via my bank application. I ended up with twice the number of labels I had originally ordered, and it's impossible to cancel an order on this site. The products are fine, but the site needs to be updated regarding payment.

Although the order said it had been delivered, it did not arrive and I had to write to them to have it sent again. They quickly took care of the second order. They answer emails as soon as you write to them.

Easy to order, lots of choice

Very disappointed with the quality. I ordered the iron-on labels and after the first wash they all came off, even though I followed the instructions for applying them. I had already ordered some a few years ago and the quality was much better!

Perfect as usual, I've been ordering for 3 years and I've never been disappointed.

This is the second time I've ordered labels and I'm very satisfied. This time I also ordered a personalized isothermal gourd. My daughter is delighted. We'll have to see how long it lasts.

Order received fully complied with my expectations, colorful labels, washable over time, the children made their choice among the many possibilities. Extremely reactive after-sales service with return of the order that had not arrived on time.

Fast and careful delivery. Top-notch personalization.

Good selection Self-explanatory design options Uncomplicated payment

As a 5-year user, I've never been disappointed. Customization is extensive: color, font, image... The quality of the labels is top-notch. They stick really well on all kinds of surfaces: clothes, lunch boxes, shoes, water bottles. Fast delivery.

Very nice gourds with lots of choice of personalization, but one arrived with the first name damaged and already a little removed.

Very good. Fast delivery and item conforms to specifications.

Very good quality labels, they don't peel off and the personalization for each of my children is top notch.

Everything is great, no objections.

Very good value for money

Wide range of products. Very good value for money

The ??labels?? are quickly made, prepared and dispatched. Easy to use, but time will tell how durable they are. Very happy with ?

Order not received

Fast, as ordered

The fact that I could customize the labels, which were also very reasonably priced, and the shipping was very quick. Great!

The labels were delivered in record time, in a beautiful pouch. They are beautiful, and look exactly like what we designed online, plus they came with little gift stickers! My daughter was more than delighted

The order was easy to place, received quickly and everything was in order! I would recommend