/10
★★★★★
based on 126770 reviews published
★★★★★
based on 126770 reviews published
Latest neutral customer reviews
3
/5
★★★☆☆
The labels to stick on the garment label don't stick well and come off in the washing machine. The others I bought, to stick on with a nickel iron, don't come off in the wash.
Jennifer Leray
Translated review
Answer from Petit-Fernand
Hello Jennifer, Thank you for your feedback. We have contacted you by email for more information.
2
/5
★★☆☆☆
2nd or 3rd time I've ordered and this time I'm quite disappointed. Lack of adhesion, practically peeling off most of the labels.
Sandra Gb
Translated review
Answer from Petit-Fernand
Hello Sandra, We're sorry to read this. We have just contacted you by email to help you.
2
/5
★★☆☆☆
They peel off! I have had other brands and this has not happened to me.
Angy Millan Gallardo
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Answer from Petit-Fernand
Hi Angy, We are sorry to hear that you have been unstuck. We have just contacted you so we can help you.
3
/5
★★★☆☆
Unfortunately, the overfoil has not been separated properly so that the foil is torn off the sticker HAVE SENT AN EMAIL ABOUT THE CONTACT FORM
Jo A.
Translated review
Answer from Petit-Fernand
We are sorry to hear about this problem. Could you please show our customer service team some proof photos and we will be happy to replace it!
3
/5
★★★☆☆
Some of the labels I received were not pre-cut and therefore unusable.
Anne Sophie Godé
Translated review
Answer from Petit-Fernand
Hello Anne Sophie, We're sorry about this. We have just contacted you by email to help you.
2
/5
★★☆☆☆
The stickers are very nice, but despite following the recommendations, they have peeled off.
Alicia
Translated review
Answer from Petit-Fernand
Hi Alicia, We are sorry to hear that they have come off. We just sent you an email for you to send us pictures.
3
/5
★★★☆☆
Fast delivery but the labels don't stick. They peeled off during the week and pop off with the 1st wash.
Nathalie
Translated review
Answer from Petit-Fernand
Hi Nathalie, Please email us some photos to help you. We have sent you an email 🙂
3
/5
★★★☆☆
The label leaves after 1 wash
Ziq
Translated review
Answer from Petit-Fernand
Sorry to read this Sylvain. Please send us your photos via email so that we can understand and help you. An email has been sent to you to help you.
3
/5
★★★☆☆
Fast delivery, model corresponds to my order. However, the quality leaves something to be desired: it's difficult to peel off the labels because the pre-cut is not done correctly.
Sdg83
Translated review
Answer from Petit-Fernand
Hi Sophie, Very sorry to hear that. Please email us the photos to help you. We have sent you an email.
3
/5
★★★☆☆
Hello, these labels are practical but increasingly difficult to remove from the substrate. Best regards Chrystelle Chaba
Chrystelle Chaba
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Answer from Petit-Fernand
Hi Chrystelle, Sorry to read this. You can email us your photos to help us help you better.
2
/5
★★☆☆☆
This isn't the first order I've made, but the termo-sticky labels were a disaster. Many of them didn't stick when I got back from my school trip 5 days later, more than half of them gone.
Anais Maniet
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Answer from Petit-Fernand
Hi Anais, Very sorry to read this. We have just sent you an email so that you can send us photos of the labels that are coming off.
2
/5
★★☆☆☆
It has been more than 20 days and the goods have not arrived I have sent two emails to the first one they replied to the second one no I wait a little more x see if the goods arrive and it is valid
Giorgia Q.
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Answer from Petit-Fernand
Good morning Giorgia, we are sorry to hear that you have not yet received your order. We have sent you an email to ask you to confirm the address and point you to a solution. Looking forward to your feedback Have a good day ? Alessio
3
/5
★★★☆☆
Average because the iron-on label has already come off when washed at 30 degrees.
Joséphine
Translated review
Answer from Petit-Fernand
Hello Joséphine, I'm sorry to hear that. Please contact us via our contact form and send us photos of the labels, so that we can help you.
2
/5
★★☆☆☆
Order placed on 21/02, not yet delivered on 08/03
Airlou
Translated review
Answer from Petit-Fernand
Hello, We are sorry for the delay in delivery. We have just sent you an email to help you as soon as possible.
3
/5
★★★☆☆
Self-adhesive labels are difficult to remove from the paper backing (poor die-cutting). And when trying to do so, the labels get damaged in the corners.
Laurence
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Answer from Petit-Fernand
Hello Laurence, We have just written to you via email to help you. Have a nice day!
3
/5
★★★☆☆
The labels themselves are really good. The biggest problem is the delivery time. On my first order I waited a month and a half, and on the second, I'm still waiting after more than 3 weeks.
Jeremy Gachet
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Answer from Petit-Fernand
Hello Jérémy, Sorry for the delay. We have just sent you an email to help you.
2
/5
★★☆☆☆
Absolutely love the design and the idea but unfortunately the iron on labels have started to come off in the wash after only one wear/wash. I'd say 75% of the labels have come off in my washing machine and the others are hanging off, half stuck on. I have ironed them to the clothes labels which I'm pretty sure you're able to do? Left items a week before wearing and only ever wash at either 30 or 40 degrees. Worst thing is when I was doing all my sons nursery clothes, I loved the design and the fact ironing them on wasn't the worst job in the world, I ordered more for in the future (next size of clothing) so I now have another batch on the way but I don't want to spend a whole evening ironing them to come off in the washing machine. Overall, visually beautiful but practically not great.
J.m
Answer from Petit-Fernand
Jade, thank you very much for your message. I am very sorry to hear that you are having problems with your labels. It is not normal for them to peel off if the instructions have been followed correctly: https://www.petit-fernand.co.uk/how-to-apply You will need to set your iron to 200°C (cotton/linen setting, no steam) and wait a few minutes before use. The labels are applied directly to the fabric. Caution: avoid elastic areas and stitching. If all the instructions have been followed and the problem persists, can you send us photos of the labels coming off on [email protected] We will then be able to provide you with a solution as soon as possible. Alessio
3
/5
★★★☆☆
Disappointed with the quality for the price, frankly... The paint is coming off and my son hasn't even had it a week.
Anne Laure Dosse
Translated review
Answer from Petit-Fernand
Hello Anne-Laure, We are very sorry to read this. Can you send us some photos via our contact form?
2
/5
★★☆☆☆
The product arrived on time and in good condition, but many of the labels don't peel off or only with great difficulty. I'm disappointed because I had already ordered two batches and there were no problems. In my opinion, the quality has deteriorated.
Sonya
Translated review
Answer from Petit-Fernand
Hello, We are very sorry that the labels arrived in this condition. We have sent you a message to find a suitable solution. Have a nice day? Alessio
3
/5
★★★☆☆
Bjr, a little disappointed by the presentation of the product: the different sheets were very badly stapled and the sheets were very badly positioned.
Mme Regent Nathalie
Translated review
Answer from Petit-Fernand
Hi Nathalie, Sorry to read this. We've sent you an e-mail about it so that we can help you quickly.
3
/5
★★★☆☆
Fast delivery, pretty colors but labels badly cut, very complicated to remove them from the paper!
Camille B.
Translated review
Answer from Petit-Fernand
Hello Camille, We're very sorry about this quality problem. We have sent you an e-mail so that you can send us some photos. Have a nice day!
2
/5
★★☆☆☆
Hello, I was very disappointed with my last order, which unfortunately was ordered during the stormy weather of the last few weeks. My parcel arrived soaking wet and some of the labels are unusable. They should be put in plastic envelopes. It's a real shame because this is the first time I've had such an experience.
Cms
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Answer from Petit-Fernand
Hello Cécile, We are sorry that the labels arrived in these conditions. You can contact us via our contact form and send us photos. Have a nice day 🙂
2
/5
★★☆☆☆
Never received and I don't know how to write you sorry
Christelle Vouatila
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Answer from Petit-Fernand
Hello Christelle, The envelope containing your labels has indeed arrived, and we sent you an e-mail about it this morning. We apologize for the delay in delivery. Have a nice day 🙂
2
/5
★★☆☆☆
I tried several times to put the iron at 200 on it but the edges didn't stick and at the 1st wash I found it in the washing machine ????
Mlyne
Translated review
Answer from Petit-Fernand
Hello Emeline, We're sorry for the inconvenience. We've sent you an e-mail to help you. Have a nice day 🙂
3
/5
★★★☆☆
Disappointed because the writing colors are not as requested
Sabrina David
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Answer from Petit-Fernand
Hello Sabrina, Sorry to read this. We've sent you an email so that you can share some photos with us so that we can understand your request and help you as soon as possible. Have a nice day 🙂
3
/5
★★★☆☆
The order took 20 days to arrive.
Alicia Hidalgo Caballero
Translated review
Answer from Petit-Fernand
Hello Alicia, we are sorry for the delay. We apologize for the inconvenience and wish you a happy day! Bea
3
/5
★★★☆☆
I received the stickers quite quickly but they weren't well cut so unfortunately not very usable in the end. That said, I used Le Petit Fernard stickies a few times in the past and usually they deliver great products.
Alexandra B.
Answer from Petit-Fernand
Hi Alexandra, we are sorry to hear about your problem with the labels. Could you please contact our customer service with the picture of the damaged product for the replacement?
3
/5
★★★☆☆
Very nice labels but I made a mistake I ordered a double and when I wanted to cancel it was impossible I'm a little disappointed with the SAV especially that I wanted to cancel 10 minutes after my order as soon as I realized ... It's not very correct I think!
Elisabeth Krier
Translated review
Answer from Petit-Fernand
Hello Elisabeth, I've just sent you an e-mail so that we can better understand the problem and provide you with a solution as soon as possible. I look forward to hearing from you. Have a nice day! Bea
2
/5
★★☆☆☆
Half of the hotmelt stickers have peeled off in the first wash.
Eva
Translated review
Answer from Petit-Fernand
Hi Eva, I am very sorry for what happened. I have just sent you an email to understand the problem and to be able to quickly provide you with a solution. I look forward to hearing from you and wish you a happy day! Bea
2
/5
★★☆☆☆
I chose a tractor as the image for my son's labels and when I received them, there was no image on the label so the writing wasn't centered on the label... it's not pretty at all and it makes a big closet with nothing on the side.
Clémentine Morin
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Answer from Petit-Fernand
Hello Clémentine, I completely understand your frustration. However, our teams printed exactly what you had created in the customizer. I've just sent you an e-mail with screenshots showing this. I remain available and wish you a good day! Bea