Reviews Petit-Fernand

Very bad delivery the order arrived after a month Absurd

My order never arrived I placed it in September

I selected name stickers with vehicles on so my son would be more willing to have them in his clothes. My 3 year old was disappointed that his stickers then didn't have a picture on as ordered. I don't think I would have paid a premium had I have expected this to happen.

Good evening, never received the labels.

Too bad I didn't receive my order

I place an order and realize that I have made a mistake, so I am offered to change my order because it is not yet produced. I changed it 5 minutes after placing my order ... they replied 3 days later, telling me it was too late to change it! So why offer me this? Lame, avoid it!

Pas fiable. La commande a mis mis UN MOIS à arriver alors que sur le site un délai de 2 à 10 jours était annoncé. C'est dommage car la qualité du produit est très bonne.

I ordered window stickers...they didn't arrive in more than 2 weeks...and for that they charge almost 4 euros shipping costs. Never again.

One week to receive my labels Impossible to contact someone this site was recommended to me, I am very disappointed I did not receive the labels on time

1 star because I haven't received the order..and they still have to solve the problem

I ordered 3 custom steel bottles on Dec. 09; they arrived on the 23rd afternoon, but by then I was no longer home. In addition, one of the three has obvious scratches on the surface of the bottle. In short, gift arrived late and spoiled to boot ?? The only good thing is the customer service that responds fairly quickly.

Very poor service and shipping!

I am not satisfied with the hot melt stickers from the last order. It is very difficult to stick them on with the iron and once they are on they fall off after a few minutes. This had not happened to me in previous orders. In fact I had bought them again because the previous times I have done very well with them. I don't know what happened, but the quality of the last stickers is terrible. Too bad.

Unfortunately, the package never arrived.

I still haven't received my order?

I never received my order.

Order STILL NOT RECEIVED AFTER 2 MONTHS of ordering. Really disappointed and I absolutely do not recommend. I would like my money back immediately!

After 1 month the labels still haven't arrived. Very bad

The order never arrived--I ordered well in advance to get it for Christmas but then it didn't arrive on time. So about the products I have no way to say anything because I haven't seen them yet. Too bad!!!

Don't buy the Christmas stickers... Too small and they're white on one side.... Very over the top.

I simply did not receive my order ?1001736794?

After 22 days I still have not received the order and there is no way to contact by phone, nefarious and disastrous service, it has cost me 30 euros and there is no way to recover it.

I had an offer of 25% which I didn't get, I'm really disappointed.

Order still not received and no quick response from after-sales service! Very disappointed.

I have not received my order. I can't reach anyone at customer service. They are gifts for christmas. I'm disappointed.

Unfortunately, this 2nd time I've ordered from you leaves me unsatisfied. Your labels don't hold or don't hold as well as they used to. My children wear uniforms to school and have labels on all their clothes. I've had to re-stick them for the 3rd time since the start of the school year, and I find them in my washing machine, stuck on other clothes, on my lingerie... In short, not great, too bad

I have not received my order it's been over months

Not great, the labels are already peeling off

Big problem with delivery. The labels never arrived.

The website is easy and intuitive. They are practical although I have not yet put them on so I can not comment on durability or resistance to washing. Great customer service. We had a problem with the shipment and they responded quickly and did not put any problem to resend the order. The format is nice and I'm sure they will be super practical for me not to lose anything of our little one. I highly recommend it.

I never received my order... I'm still waiting! It's been 3 weeks already

I have not received an order that I ordered on November 23. It is not true that, as you say, I did not reply to your email on December 13. I can send you a screenshot replying that the address was correct. The point is that I still have not received anything.

I made a request and it has never arrived. They told me they were making it again and I'm still waiting.

I still haven't received my order!!!

Order received and it does not correspond to my order. No response from the after-sales service, neither via the website nor via facebook. Disappointed! Yet I was delighted with all my other purchases.

The labels don't peel off properly, so they're corroded and don't stay stuck to the clothes.

Order never received, I contacted customer service again and they informed me of the rapid return of my order - still nothing. My initial order was dated October 27.

Order never received

Lousy service. They don't send anything and they don't even inform you that they won't send it and after a month you have to ask for a refund because they don't even do that.

My opinion is horrible! I have been waiting since September for an order that still has not arrived. The address has been confirmed 5 times, supposedly it has been sent again and it still hasn't arrived!!!! The solution they give you is none, they send it by letter and they are not even able to certify it !!! You try to talk to someone responsible and they tell you that as they do not speak Spanish you have nothing to do, just with the teleoperator who is responsible for passing the incident that is never solved!!!! So I'm still waiting and I don't even know what