/10
★★★★★
based on 126824 reviews published
★★★★★
based on 126824 reviews published
Latest customer reviews
5
/5
★★★★★
Delivery is fast to the West Indies, and the quality of the labels is very satisfactory. Resistant to washing. Very good value for money.
Jennifer
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5
/5
★★★★★
Perfect. very good quality
Laura Leloup
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5
/5
★★★★★
Very good, responsive team... small error on my order but having sent a complaint email, I very quickly received my new order. I would recommend
Mouna
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4
/5
★★★★☆
It is a normal service. It meets the deadlines and the result is of quality. I imagined the labels to be larger.
Fernanda Espinosa Ilabaca
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5
/5
★★★★★
I ordered the self-adhesive labels and the iron-on labels for a total of 420 labels. They're great for marking the little ones' things, and they're especially durable.
Kaltoume Bahlouli
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5
/5
★★★★★
Never disappointed
Invité
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5
/5
★★★★★
Extra products. Delivery was delayed by the deliveryman and the after-sales service refunded the delivery costs. Delighted!
Ali Pressilia
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1
/5
★☆☆☆☆
Once you've followed all the instructions, the labels go right out of the machine as soon as you wash them for the first time...
Invité
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Answer from Petit-Fernand
Hello, I'm sorry to read that you're having problems with your labels. I've just e-mailed you to help you. Have a nice day? Luce C-MonEtiquette
2
/5
★★☆☆☆
Everything is fine except that I did not receive one of my orders, I am still waiting for it. I filed a claim and have not received a response.
Andrea Z.
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Answer from Petit-Fernand
Good afternoon Andrea, we have sent you an email to help you as soon as possible. We will do everything necessary for you to receive it. Good day, Sandra Petit-Fernand
1
/5
★☆☆☆☆
We ordered our labels and unfortunately when they arrived, we had been sent someone else's instead of the ones we ordered. Not a huge issue, although frustrating, I understand these things can happen. But despite contacting the company immediately and being assured they would send replacements straight away for us, they eventually got round to dispatching the replacement labels today. That's six days later. Now I can understand a mistake happening as I say, what I can't understand is casually taking six days to begin the process of remedying the error. That sort of thing should be priority number one for a company, but instead of taking the opportunity to turn it into a positive and show that they will go out of their way to put things right, their response was essentially Yeah we're busy but they are on the way now. Absolutely dreadful attitude.
David K.
Answer from Petit-Fernand
Hello David, I am terribly sorry to hear that your experience with our company was disappointing. I thank you for your understanding with the mix-up in orders and I do apologise for the delays in sending a replacement. Replacement orders are usually produced within 24 hours and dispatched as soon as possible, however I believe this time there was some issue at the production that prevented the speedy dispatch of your order. I have searched for our previous message conversation and system to apologise further and offer some compensation but couldn't find you under the name indicated on this publication; I therefore invite you to contact our customer service. Kind regards, Jessica, Petit-Fernand
5
/5
★★★★★
Very good quality labels, received quickly. Nothing to say, it was perfect.
Myriam
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5
/5
★★★★★
As described
Christelle Perez
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4
/5
★★★★☆
I'm really very happy, it's been 3 years now that I've ordered labels for the school, this year we've added the nursery for the new kid in the family and I'm really very satisfied. This year we had an error in our order I immediately called the sav who have sent us immediately our good labels in the week we received them really great speed. I highly recommend
Invité
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5
/5
★★★★★
Super my girls are delighted as every year
Sophie Longin
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1
/5
★☆☆☆☆
The order has not arrived and was supposed to be shipped on August 16. I have already sent two mails, and only got an automatic reply. This is the second time this has happened to me with you.
Monica Martin Martin
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Answer from Petit-Fernand
Hi Monica, we have sent you an email to help you as soon as possible. We will do everything necessary for you to receive it. Good day, Sandra Petit-Fernand
4
/5
★★★★☆
Nothing to say! Maybe I'll give some advice on labeling depending on the supplies!
Invité
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4
/5
★★★★☆
After sticking the labels on my child's markers, I realized the next day that they were all peeling off without exception. I had to put extra tape on the labels. No problem for the pencils. Customer service was very responsive and listened carefully to solve my problem by sending a replacement product.
Invité
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Answer from Petit-Fernand
Hello. I'm sorry you're having trouble with your labels. It is quite abnormal for them to come unstuck. I'll contact you to discuss possible solutions. Have a nice day? Luce C-MonEtiquette
4
/5
★★★★☆
I would have liked the package to arrive sooner, the lead times are slow compared to today's lead times on other platforms or companies. Otherwise great
Estefania
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5
/5
★★★★★
I'm delighted with these labels, but we'll have to wait and see how long they last as this is the first time we've ordered them!
Alex
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5
/5
★★★★★
The stickers from this company are amazing they wash, wash and wash and do not budge on clothing and on lunchbox/water bottle. Great quality and price. Have ordered two years in a row now and will be returning again for years to come. Thank you
Carolanne A.
5
/5
★★★★★
Great value for money!
Alix
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5
/5
★★★★★
I've been ordering for years for my 3 children and I'm always so satisfied with the quality, delivery times, etc.
Ludiwine Ginouves
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5
/5
★★★★★
Unbeatable value for money
Sophie
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5
/5
★★★★★
Perfect, very cute label and good quality. Fast shipping.
Noémie
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5
/5
★★★★★
Impeccable as every year; conforms to my expectations, fast shipping. See you next year.
Bettina Lacquemant
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5
/5
★★★★★
Great! Twice I've ordered and it's been perfect? Thanks
Isma
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5
/5
★★★★★
They arrived very quickly and perfectly. They also come in a checkbook and have stickers as a gift.
Cristina
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Answer from Petit-Fernand
Good morning, Thank you very much for your message ! Camille Petit-Fernand
5
/5
★★★★★
Order conforms, I strongly recommend, very happy with their product.
Durupt Ophelie
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1
/5
★☆☆☆☆
I placed an order for labels (with plenty of margin) to have everything ready to start school and they did not arrive. They offered to refund my money or send it again and I chose the second option because I needed them and they sent them again with regular shipping, so my son is starting school and the labels have not arrived yet.
Gala
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Answer from Petit-Fernand
Hopefully it will reach you in the next few days. We have resent it to you free of charge in spite of the anomaly of delivery by the post office. Have a nice day, Sandra Petit-Fernand
5
/5
★★★★★
Serious company I am very satisfied thanking you
Mr Glandiere
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Answer from Petit-Fernand
Hello. We're sorry that you still haven't received your order. I will contact you to discuss what solutions I can offer. We are always available to help you. Luce C-MonEtiquette