Reviews Petit-Fernand

After 22 days I still have not received the order and there is no way to contact by phone, nefarious and disastrous service, it has cost me 30 euros and there is no way to recover it.

I had an offer of 25% which I didn't get, I'm really disappointed.

Order still not received and no quick response from after-sales service! Very disappointed.

I have not received my order. I can't reach anyone at customer service. They are gifts for christmas. I'm disappointed.

Unfortunately, this 2nd time I've ordered from you leaves me unsatisfied. Your labels don't hold or don't hold as well as they used to. My children wear uniforms to school and have labels on all their clothes. I've had to re-stick them for the 3rd time since the start of the school year, and I find them in my washing machine, stuck on other clothes, on my lingerie... In short, not great, too bad

I have not received my order it's been over months

Not great, the labels are already peeling off

Big problem with delivery. The labels never arrived.

The website is easy and intuitive. They are practical although I have not yet put them on so I can not comment on durability or resistance to washing. Great customer service. We had a problem with the shipment and they responded quickly and did not put any problem to resend the order. The format is nice and I'm sure they will be super practical for me not to lose anything of our little one. I highly recommend it.

I never received my order... I'm still waiting! It's been 3 weeks already

I have not received an order that I ordered on November 23. It is not true that, as you say, I did not reply to your email on December 13. I can send you a screenshot replying that the address was correct. The point is that I still have not received anything.

I made a request and it has never arrived. They told me they were making it again and I'm still waiting.

I still haven't received my order!!!

Order received and it does not correspond to my order. No response from the after-sales service, neither via the website nor via facebook. Disappointed! Yet I was delighted with all my other purchases.

The labels don't peel off properly, so they're corroded and don't stay stuck to the clothes.

Order never received, I contacted customer service again and they informed me of the rapid return of my order - still nothing. My initial order was dated October 27.

Order never received

Lousy service. They don't send anything and they don't even inform you that they won't send it and after a month you have to ask for a refund because they don't even do that.

My opinion is horrible! I have been waiting since September for an order that still has not arrived. The address has been confirmed 5 times, supposedly it has been sent again and it still hasn't arrived!!!! The solution they give you is none, they send it by letter and they are not even able to certify it !!! You try to talk to someone responsible and they tell you that as they do not speak Spanish you have nothing to do, just with the teleoperator who is responsible for passing the incident that is never solved!!!! So I'm still waiting and I don't even know what

Very bad, it arrived 3 weeks after I ordered it. 3 weeks and they tell me that they send it to me again. To wait more time. No thanks I will look for another company

Labels ordered 15 days ago, still not received.

Labels that don't fit I wrote several complaints and no response Finally it was on social networks that I was finally told that they no longer dealt with this type of request (nice mentality) In addition they refused my cashback igraal for no reason it rjai well paid and I had no commercial gesture Disappointed

This is my second order with you. Again I haven't received my order yet. The first order I made you had to resend it again and it worked. Now it has happened again. Can you tell me if the order should already have been delivered? Because I don't have it yet? Thanks

The stickers have not arrived. ??

Very poor quality. The stickers are hard to stick, they peel off after washing and I'm talking about 100% cotton garments, not recommended. Too bad because the design was beautiful.

I have not received my order to date. Nor have I received a reply to my inquiry to customer service. I am waiting and disappointed

Unfortunately I have not received the delivery to date!!!

Order shipped on November 23rd, here we are on December 7th and still nothing received. I'm waiting for a commercial gesture from the after-sales service and to receive my order, which was urgent...

Sadly after many successful orders from you I have yet to receive my latest order. I am hoping it is just late arriving. This is why I have given such a low rating this time.

Order never arrived, it's been 3 weeks! Site to avoid, unreliable, and reading the comments apparently I'm not the only one to whom this has happened, thieves !!!

I still haven't received anything The coli tracking number doesn't work. I'm very disappointed

It has not arrived at the address indicated, it has been left at another similar address. It was to be delivered to a nursing home and did not arrive.

Following my message of November 12 and C-monEtiquette's reply on November 17, I'm still waiting for the parcel. With the tracking number given, I get this message every time: "Your Colissimo will soon be entrusted to us! It is being prepared by your sender. As soon as we receive it, you can track its progress here. If you have any questions, you can contact your sender or their customer service department." So either I receive my parcel very quickly, or I file a complaint for theft and fraud.

I am very disappointed with the quality of the labels!

Order placed on 22/11, here we are on 2/12 and still nothing in the mailbox.

Disappointed the labels for the shoes do not fit at all .

I did not receive the order.

Parcel never received, after several searches I see that this is your modus operandi for ripping off consumers. Fortunately, I paid with Paypal, which is now taking care of the incident. Avoid !!!!

I've been waiting almost a month for an order of some labels, I don't see it as normal. I will not buy again

I placed an order on November 4, which according to the company has lost the delivery company. After 3-4 e-mails, that if I want to change the order, and what I want is to receive the new one. Well, November 24th and I still haven't received anything. I think that the company should satisfy the customer that some batch gift for all the shortcomings. Obviously this will be the last time I will order from you again. Thank you