/10
★★★★★
based on 135627 reviews published
★★★★★
based on 135627 reviews published
Latest neutral customer reviews
3
/5
★★★☆☆
I am waiting for a new order because the first one never arrived. After, it's nice of them to offer me a new shipment at their expense hoping to receive this new order.
Delphine M.
purchased on 31/07/2025
Translated review
Answer from Petit-Fernand
Hello Delphine,
Thank you for your feedback. We are sorry to learn that your first order did not reach you. We have taken your situation into account and have indeed proposed a new shipment at our expense to resolve this issue. We hope that this time, you will receive your order quickly. Please do not hesitate to contact us if you have any other questions.
Best regards,
Alice C-Monetiquette
Thank you for your feedback. We are sorry to learn that your first order did not reach you. We have taken your situation into account and have indeed proposed a new shipment at our expense to resolve this issue. We hope that this time, you will receive your order quickly. Please do not hesitate to contact us if you have any other questions.
Best regards,
Alice C-Monetiquette
2
/5
★★☆☆☆
I had requested two different formats and unfortunately received the same ones.
Christelle U.
purchased on 30/07/2025
Translated review
Answer from Petit-Fernand
Hello Christelle,
Thank you for taking the time to share your opinion. We are sorry to learn that your order did not meet your expectations.
Upon review, we observe that your order indeed consists of the same format for your two labels. We invite you to check your order confirmation containing the products you ordered.
Have a nice day,
Camille C-Monetiquette
Thank you for taking the time to share your opinion. We are sorry to learn that your order did not meet your expectations.
Upon review, we observe that your order indeed consists of the same format for your two labels. We invite you to check your order confirmation containing the products you ordered.
Have a nice day,
Camille C-Monetiquette
3
/5
★★★☆☆
Very practical water bottle, my son loves it, the designs and colors are great. Except that my son's name written on the bottle is already fading even though it was bought about 15 days ago, never put in the dishwasher, only hand washed.
Ophelie D.
purchased on 30/07/2025
Translated review
Answer from Petit-Fernand
Hello Ophelie,
Thank you for your feedback on our water bottle, and we are delighted to hear that your son enjoys the designs and colors. We are sorry to learn that the name has faded so quickly! We have contacted you by email to resolve this issue as soon as possible.
Alice C-MonEtiquette
Thank you for your feedback on our water bottle, and we are delighted to hear that your son enjoys the designs and colors. We are sorry to learn that the name has faded so quickly! We have contacted you by email to resolve this issue as soon as possible.
Alice C-MonEtiquette
3
/5
★★★☆☆
Solid labels, but very expensive shipping to Belgium even with an order over 50€...
Michèle P.
purchased on 28/07/2025
Translated review
Answer from Petit-Fernand
Hello Michèle,
Thank you for taking the time to share your feedback. We are glad to hear that you appreciate the quality of our labels. Regarding the shipping costs to Belgium, we understand your frustration and we have just refunded those costs to you. Your feedback is valuable and helps us improve our service. Please feel free to contact us if you have any other questions or suggestions.
Best regards,
Alice from C-Monetiquette
Thank you for taking the time to share your feedback. We are glad to hear that you appreciate the quality of our labels. Regarding the shipping costs to Belgium, we understand your frustration and we have just refunded those costs to you. Your feedback is valuable and helps us improve our service. Please feel free to contact us if you have any other questions or suggestions.
Best regards,
Alice from C-Monetiquette
2
/5
★★☆☆☆
This is the second time I order labels that I find great. But unfortunately this time, the writing is less clear. A bit blurry. I even compared it with the previous ones.
Clarisse L.
purchased on 29/07/2025
Translated review
Answer from Petit-Fernand
Hello Clarisse,
Thank you for taking the time to share your opinion. We are delighted that you liked your previous labels! We are sorry to learn that this time, the writing does not meet your expectations. Your feedback is valuable, and we will look into this closely to improve our service. Please feel free to contact us directly to resolve this issue.
Have a nice day,
Camille C-Monetiquette
Thank you for taking the time to share your opinion. We are delighted that you liked your previous labels! We are sorry to learn that this time, the writing does not meet your expectations. Your feedback is valuable, and we will look into this closely to improve our service. Please feel free to contact us directly to resolve this issue.
Have a nice day,
Camille C-Monetiquette
2
/5
★★☆☆☆
Too expensive compared to the quality
Manon B.
purchased on 29/07/2025
Translated review
Answer from Petit-Fernand
Hello Manon,
Thank you for your feedback. We appreciate your comments and strive to offer quality products and impeccable service. Your opinion is valuable, and we will review it carefully to improve our offer. Please feel free to contact us with any other suggestions.
Have a nice day,
Camille C-Monetiquette
Thank you for your feedback. We appreciate your comments and strive to offer quality products and impeccable service. Your opinion is valuable, and we will review it carefully to improve our offer. Please feel free to contact us with any other suggestions.
Have a nice day,
Camille C-Monetiquette
3
/5
★★★☆☆
I have been ordering labels from C Mon Etiquette for years. I have two children and I take a school pack for each, but this year the labels were mixed in the packages, instead of having one pack for each child. I find that unfortunate.
Elodie T.
purchased on 29/07/2025
Translated review
Answer from Petit-Fernand
Hello Elodie,
Thank you for your feedback and your loyalty to C-MonEtiquette. We are sorry to hear that you encountered a problem with the packaging of your labels this year. Your satisfaction is our priority, and we will take your comment into account to improve our service. Please do not hesitate to contact us directly so that we can assist you.
Have a nice day,
Camille C-MonEtiquette
Thank you for your feedback and your loyalty to C-MonEtiquette. We are sorry to hear that you encountered a problem with the packaging of your labels this year. Your satisfaction is our priority, and we will take your comment into account to improve our service. Please do not hesitate to contact us directly so that we can assist you.
Have a nice day,
Camille C-MonEtiquette
3
/5
★★★☆☆
Hello, The water bottles are great, very high quality!! But for the tasting boxes, I am very disappointed to see that it is just a simple label stuck on the boxes!!! With air bubbles too...
Laureen F.
purchased on 28/07/2025
Translated review
Answer from Petit-Fernand
Hello Laureen,
Thank you for your feedback and we are delighted to hear that you appreciate the quality of our water bottles. However, we are sorry to learn that our tasting boxes did not meet your expectations. Your comments regarding the label and the air bubbles are very valuable and we will pass them on to our team to improve our products. We have just contacted you by email to find a quick and effective solution to your problem 🙂
Best regards,
Alice C-Monetiquette
Thank you for your feedback and we are delighted to hear that you appreciate the quality of our water bottles. However, we are sorry to learn that our tasting boxes did not meet your expectations. Your comments regarding the label and the air bubbles are very valuable and we will pass them on to our team to improve our products. We have just contacted you by email to find a quick and effective solution to your problem 🙂
Best regards,
Alice C-Monetiquette
3
/5
★★★☆☆
Iron-on labels are top-notch! But disappointed with the stamp, the writing is too small.
Christelle G.
purchased on 28/07/2025
Translated review
Answer from Petit-Fernand
Hello Christelle,
Thank you for taking the time to share your opinion on our products. We are delighted to hear that you are satisfied with our iron-on labels. However, we are sorry to learn that the writing stamp does not meet your expectations in terms of size. Your feedback is valuable and we will evaluate it to improve our products. Please do not hesitate to contact us if you have any other suggestions or questions.
Have a nice day,
Camille C-MonEtiquette
Thank you for taking the time to share your opinion on our products. We are delighted to hear that you are satisfied with our iron-on labels. However, we are sorry to learn that the writing stamp does not meet your expectations in terms of size. Your feedback is valuable and we will evaluate it to improve our products. Please do not hesitate to contact us if you have any other suggestions or questions.
Have a nice day,
Camille C-MonEtiquette
3
/5
★★★☆☆
I am quite disappointed because, contrary to many sites, you charge VAT for a delivery to Réunion while some commercial sites remove it. I also had to pay 18 euros in customs fees on an order of less than 100 euros, so it is not really profitable to order from your site.
Marion S.
purchased on 27/07/2025
Translated review
Answer from Petit-Fernand
Hello Marion,
Thank you for your feedback and we are sorry to hear that your experience on our site did not meet your expectations. We understand your disappointment regarding the VAT applied to all our destinations.
As for your customs fees, they should indeed not have applied to your order. We therefore invite you to contact our customer service by providing your payment receipts.
Have a nice day,
Camille C-MonEtiquette
Thank you for your feedback and we are sorry to hear that your experience on our site did not meet your expectations. We understand your disappointment regarding the VAT applied to all our destinations.
As for your customs fees, they should indeed not have applied to your order. We therefore invite you to contact our customer service by providing your payment receipts.
Have a nice day,
Camille C-MonEtiquette
3
/5
★★★☆☆
The stickers can be even smaller and narrower
Sara F.
purchased on 17/07/2025
Translated review
Answer from Petit-Fernand
Good day, Sara,
Thank you very much for your review! We also offer mini formats.
Have a nice day,
Customer Service EsIstMeins
Thank you very much for your review! We also offer mini formats.
Have a nice day,
Customer Service EsIstMeins
3
/5
★★★☆☆
The labels are pretty, but a bit small
Christelle H.
purchased on 26/07/2025
Translated review
Answer from Petit-Fernand
Hello Christelle,
We regret reading your review.
We provide the size of our labels so that you can get an idea of the result as close to reality as possible.
We are sorry that this was not enough for your order, we will do our best to improve.
Have a nice day,
Camille C-MonEtiquette
We regret reading your review.
We provide the size of our labels so that you can get an idea of the result as close to reality as possible.
We are sorry that this was not enough for your order, we will do our best to improve.
Have a nice day,
Camille C-MonEtiquette
2
/5
★★☆☆☆
Very disappointed with the water bottle ordered for my son. Let's just say it doesn't work properly, the straw inside must have a problem, certainly a hole. As a result, my son can't drink from it. In the end, way too expensive for what it is.
Victoria J.
purchased on 24/07/2025
Translated review
Answer from Petit-Fernand
Hello Victoria,
We are sincerely sorry for this defect on your product.
I see that our customer service was able to find a solution for you to use your water bottle as it should be.
Have a nice day,
Camille C-MonEtiquette
We are sincerely sorry for this defect on your product.
I see that our customer service was able to find a solution for you to use your water bottle as it should be.
Have a nice day,
Camille C-MonEtiquette
3
/5
★★★☆☆
I really like the products they make but the commercial part leaves much to be desired. It's a shame that we are offered a discount and that ultimately this discount is applicable site-wide
Julie V.
purchased on 25/07/2025
Translated review
Answer from Petit-Fernand
Hello Julie,
We are sincerely sorry that the offers we provide do not meet your needs.
We try to adapt as best as we can to your needs and take note of your observations.
Have a nice day,
Camille C-MonEtiquette
We are sincerely sorry that the offers we provide do not meet your needs.
We try to adapt as best as we can to your needs and take note of your observations.
Have a nice day,
Camille C-MonEtiquette
2
/5
★★☆☆☆
Many labels ironed on the clothes came off after the first wash
Bargigli A.
purchased on 13/07/2025
Translated review
Answer from Petit-Fernand
Good morning Angela,
thank you for sharing your opinion. We are sorry to hear that you encountered problems with the labels,
We will contact you shortly to discuss the situation and find a solution together.
See you soon!
Chiara, Petit-Fernand
thank you for sharing your opinion. We are sorry to hear that you encountered problems with the labels,
We will contact you shortly to discuss the situation and find a solution together.
See you soon!
Chiara, Petit-Fernand
3
/5
★★★☆☆
Some labels are printed incorrectly. The surname is missing as expected from the order preview.
Latino S.
purchased on 09/07/2025
Translated review
Answer from Petit-Fernand
Good morning Sharon,
We are very sorry to hear that some labels do not match what you expected.
We will contact you shortly via email to better understand what happened and find a solution.
Chiara, Petit-Fernand
We are very sorry to hear that some labels do not match what you expected.
We will contact you shortly via email to better understand what happened and find a solution.
Chiara, Petit-Fernand
3
/5
★★★☆☆
It's good but it's expensive
Jonathan T.
purchased on 23/07/2025
Translated review
Answer from Petit-Fernand
Hello Jonathan,
Thank you for sharing your opinion.
We understand that this may represent a cost for you. The quality of our products is however our priority!
Have a nice day,
Camille C-MonEtiquette
Thank you for sharing your opinion.
We understand that this may represent a cost for you. The quality of our products is however our priority!
Have a nice day,
Camille C-MonEtiquette
2
/5
★★☆☆☆
Did not take into account my request regarding the color of the first name, yet contacted by email before production
Maria D.
purchased on 19/07/2025
Translated review
Answer from Petit-Fernand
Hello Maria,
I am sorry that the modification we made to your order is not visible on the product received.
We have just contacted you to assist you
Have a nice day,
Camille C-MonEtiquette
I am sorry that the modification we made to your order is not visible on the product received.
We have just contacted you to assist you
Have a nice day,
Camille C-MonEtiquette
2
/5
★★☆☆☆
I don't like the finish of the bottle customization
Julie L.
purchased on 22/07/2025
Translated review
Answer from Petit-Fernand
Hello Julie,
We are sorry to read your message.
The customization of our bottles is done by printing which can give a relief effect. We regret to see that this is not to your taste.
Our customer service is still available to discuss with you if needed.
Have a nice day,
Camille C-MonEtiquette
We are sorry to read your message.
The customization of our bottles is done by printing which can give a relief effect. We regret to see that this is not to your taste.
Our customer service is still available to discuss with you if needed.
Have a nice day,
Camille C-MonEtiquette
3
/5
★★★☆☆
Generally the product is good but there was a page of labels with a totally different name on them.
Jonathan L.
purchased on 10/07/2025
Answer from Petit-Fernand
Hi Jonathan,
Thank you for your feedback and we're very sorry about the issue with your order. We'll be contacting you shortly to help resolve this. Please accept our sincere apologies for the inconvenience!
Kind regards,
Chiara, Petit-Fernand
Thank you for your feedback and we're very sorry about the issue with your order. We'll be contacting you shortly to help resolve this. Please accept our sincere apologies for the inconvenience!
Kind regards,
Chiara, Petit-Fernand
2
/5
★★☆☆☆
In principle, a great selection, great design options with beautiful motifs and great fonts. But again we received an order that was not well punched out. Some of the self-adhesive clothing labels have already ended up in the trash. Unfortunately!
Natalia H.
purchased on 17/06/2025
Translated review
Answer from Petit-Fernand
Good day Natalia,
I am sorry that you had problems with your order. I have just contacted you to offer you a solution.
Have a nice day,
Customer Service EsIstMeins.
I am sorry that you had problems with your order. I have just contacted you to offer you a solution.
Have a nice day,
Customer Service EsIstMeins.
3
/5
★★★☆☆
Good product but the personalization is very small and only on one side... it's a shame for the price...
Amandine A.
purchased on 18/07/2025
Translated review
Answer from Petit-Fernand
Hello Amandine,
Thank you for your feedback. We are glad that you like the product overall and take note of your comment regarding the size and placement of the personalization.
Your suggestions are valuable for us to continue improving!
Best regards,
Chiara – C-MonEtiquette
Thank you for your feedback. We are glad that you like the product overall and take note of your comment regarding the size and placement of the personalization.
Your suggestions are valuable for us to continue improving!
Best regards,
Chiara – C-MonEtiquette
2
/5
★★☆☆☆
Negative because I cannot track the package
Pisani T.
purchased on 10/07/2025
Translated review
Answer from Petit-Fernand
Dear Tommaso,
Thank you for your feedback. After checking, it appears that you chose the free shipping option, which does not include a tracking number.
Please do not hesitate to contact us if you experience delays in shipping, we will be happy to assist you.
Best regards.
Chiara, Petit-Fernand
Thank you for your feedback. After checking, it appears that you chose the free shipping option, which does not include a tracking number.
Please do not hesitate to contact us if you experience delays in shipping, we will be happy to assist you.
Best regards.
Chiara, Petit-Fernand
3
/5
★★★☆☆
I ordered for 2 children. I expected to have 2 label notebooks like every year. Unfortunately not! Not easy because I had to unpack everything to give it to the other child.
Sandrine P.
purchased on 18/07/2025
Translated review
Answer from Petit-Fernand
Hello Sandrine,
Thank you for your feedback. We are sincerely sorry for the inconvenience caused. Indeed, even when ordering for multiple children, the labels are not packaged separately, except in our economical packs.
We regret if this was not clear enough at the time of ordering and take note of your comment.
Best regards,
Chiara – C-MonEtiquette
Thank you for your feedback. We are sincerely sorry for the inconvenience caused. Indeed, even when ordering for multiple children, the labels are not packaged separately, except in our economical packs.
We regret if this was not clear enough at the time of ordering and take note of your comment.
Best regards,
Chiara – C-MonEtiquette
2
/5
★★☆☆☆
I have ordered the stickers before, they were great, but this time they didn't really stick.
Fatima K.
purchased on 08/07/2025
Translated review
Answer from Petit-Fernand
Good day, Fatima,
I sincerely apologize for hearing about this inconvenience regarding your order, and I can fully understand the trouble this may cause. I have just contacted you to offer you a solution.
Have a nice day,
Customer Service EsIstMeins
I sincerely apologize for hearing about this inconvenience regarding your order, and I can fully understand the trouble this may cause. I have just contacted you to offer you a solution.
Have a nice day,
Customer Service EsIstMeins
2
/5
★★☆☆☆
The iron-on labels came off with the first wash
Ana Z.
purchased on 05/07/2025
Translated review
Answer from Petit-Fernand
Hello Ana,
I am very sorry to read your comment.
Our labels are very durable so they should not come off like that.
That’s why our customer service has just contacted you to help you.
Have a good day,
Camille Petit-Fernand
I am very sorry to read your comment.
Our labels are very durable so they should not come off like that.
That’s why our customer service has just contacted you to help you.
Have a good day,
Camille Petit-Fernand
3
/5
★★★☆☆
My order arrived completely soiled with the heavy rains, I am very disappointed
Tess M.
purchased on 16/07/2025
Translated review
Answer from Petit-Fernand
Hello Tess,
We are sincerely sorry to read your review.
We hope that your labels are indeed intact. To ensure this, we have just contacted you directly.
Have a nice day,
Camille C-MonEtiquette
We are sincerely sorry to read your review.
We hope that your labels are indeed intact. To ensure this, we have just contacted you directly.
Have a nice day,
Camille C-MonEtiquette
2
/5
★★☆☆☆
Non-waterproof backpack... Stickers stuck on the water bottle, not very thoughtful... I could have done it myself... Water bottle cap not compliant with my request. Anyway, disappointed.........
Amandine D.
purchased on 15/07/2025
Translated review
Answer from Petit-Fernand
Hello Amandine,
We regret to discover your review, and I am sincerely sorry that the products received did not fully meet your expectations.
Regarding our bag, it is indeed without waterproof coating. I have immediately forwarded your suggestion to our product team – thank you very much for your constructive feedback!
For the customization of our water bottles, it is done by direct printing to ensure better durability over time and optimal quality.
Finally, regarding the cap that does not match your request, I invite you to contact our customer service: we will be happy to find a solution for you.
Have a nice day,
Camille – C-MonEtiquette
We regret to discover your review, and I am sincerely sorry that the products received did not fully meet your expectations.
Regarding our bag, it is indeed without waterproof coating. I have immediately forwarded your suggestion to our product team – thank you very much for your constructive feedback!
For the customization of our water bottles, it is done by direct printing to ensure better durability over time and optimal quality.
Finally, regarding the cap that does not match your request, I invite you to contact our customer service: we will be happy to find a solution for you.
Have a nice day,
Camille – C-MonEtiquette
2
/5
★★☆☆☆
Hello I have ordered before and was very happy but this time the second name Theo cude come wrong it come as Theo code
Kirsty M.
purchased on 06/07/2025
Answer from Petit-Fernand
Hi Kirsty,
Thank you for your review. We’re sorry for the mistake with the second name. We will contact you via email shortly to resolve the issue.
Best regards,
The Petit-Fernand Team
Thank you for your review. We’re sorry for the mistake with the second name. We will contact you via email shortly to resolve the issue.
Best regards,
The Petit-Fernand Team
3
/5
★★★☆☆
I am disappointed because the color of the names does not match the order (blue).
Sophie C.
purchased on 16/07/2025
Translated review
Answer from Petit-Fernand
Hello Sophie,
We try to accurately represent the visuals of our products on our website. Despite this, some differences in shades may indeed appear between your screen and reality, and we are sorry for that.
We remain available to discuss with you if needed.
Have a nice day,
Camille C-MonEtiquette
We try to accurately represent the visuals of our products on our website. Despite this, some differences in shades may indeed appear between your screen and reality, and we are sorry for that.
We remain available to discuss with you if needed.
Have a nice day,
Camille C-MonEtiquette