★★★★★
based on 136865 reviews published
Latest neutral customer reviews
Solid labels, but very expensive shipping to Belgium even with an order over 50€...
Thank you for taking the time to share your feedback. We are glad to hear that you appreciate the quality of our labels. Regarding the shipping costs to Belgium, we understand your frustration and we have just refunded those costs to you. Your feedback is valuable and helps us improve our service. Please feel free to contact us if you have any other questions or suggestions.
Best regards,
Alice from C-Monetiquette
This is the second time I order labels that I find great. But unfortunately this time, the writing is less clear. A bit blurry. I even compared it with the previous ones.
Thank you for taking the time to share your opinion. We are delighted that you liked your previous labels! We are sorry to learn that this time, the writing does not meet your expectations. Your feedback is valuable, and we will look into this closely to improve our service. Please feel free to contact us directly to resolve this issue.
Have a nice day,
Camille C-Monetiquette
Too expensive compared to the quality
Thank you for your feedback. We appreciate your comments and strive to offer quality products and impeccable service. Your opinion is valuable, and we will review it carefully to improve our offer. Please feel free to contact us with any other suggestions.
Have a nice day,
Camille C-Monetiquette
I have been ordering labels from C Mon Etiquette for years. I have two children and I take a school pack for each, but this year the labels were mixed in the packages, instead of having one pack for each child. I find that unfortunate.
Thank you for your feedback and your loyalty to C-MonEtiquette. We are sorry to hear that you encountered a problem with the packaging of your labels this year. Your satisfaction is our priority, and we will take your comment into account to improve our service. Please do not hesitate to contact us directly so that we can assist you.
Have a nice day,
Camille C-MonEtiquette
Hello, The water bottles are great, very high quality!! But for the tasting boxes, I am very disappointed to see that it is just a simple label stuck on the boxes!!! With air bubbles too...
Thank you for your feedback and we are delighted to hear that you appreciate the quality of our water bottles. However, we are sorry to learn that our tasting boxes did not meet your expectations. Your comments regarding the label and the air bubbles are very valuable and we will pass them on to our team to improve our products. We have just contacted you by email to find a quick and effective solution to your problem 🙂
Best regards,
Alice C-Monetiquette
Iron-on labels are top-notch! But disappointed with the stamp, the writing is too small.
Thank you for taking the time to share your opinion on our products. We are delighted to hear that you are satisfied with our iron-on labels. However, we are sorry to learn that the writing stamp does not meet your expectations in terms of size. Your feedback is valuable and we will evaluate it to improve our products. Please do not hesitate to contact us if you have any other suggestions or questions.
Have a nice day,
Camille C-MonEtiquette
I am quite disappointed because, contrary to many sites, you charge VAT for a delivery to Réunion while some commercial sites remove it. I also had to pay 18 euros in customs fees on an order of less than 100 euros, so it is not really profitable to order from your site.
Thank you for your feedback and we are sorry to hear that your experience on our site did not meet your expectations. We understand your disappointment regarding the VAT applied to all our destinations.
As for your customs fees, they should indeed not have applied to your order. We therefore invite you to contact our customer service by providing your payment receipts.
Have a nice day,
Camille C-MonEtiquette
The stickers can be even smaller and narrower
Thank you very much for your review! We also offer mini formats.
Have a nice day,
Customer Service EsIstMeins
The labels are pretty, but a bit small
We regret reading your review.
We provide the size of our labels so that you can get an idea of the result as close to reality as possible.
We are sorry that this was not enough for your order, we will do our best to improve.
Have a nice day,
Camille C-MonEtiquette
Very disappointed with the water bottle ordered for my son. Let's just say it doesn't work properly, the straw inside must have a problem, certainly a hole. As a result, my son can't drink from it. In the end, way too expensive for what it is.
We are sincerely sorry for this defect on your product.
I see that our customer service was able to find a solution for you to use your water bottle as it should be.
Have a nice day,
Camille C-MonEtiquette
I really like the products they make but the commercial part leaves much to be desired. It's a shame that we are offered a discount and that ultimately this discount is applicable site-wide
We are sincerely sorry that the offers we provide do not meet your needs.
We try to adapt as best as we can to your needs and take note of your observations.
Have a nice day,
Camille C-MonEtiquette
Many labels ironed on the clothes came off after the first wash
thank you for sharing your opinion. We are sorry to hear that you encountered problems with the labels,
We will contact you shortly to discuss the situation and find a solution together.
See you soon!
Chiara, Petit-Fernand
Some labels are printed incorrectly. The surname is missing as expected from the order preview.
We are very sorry to hear that some labels do not match what you expected.
We will contact you shortly via email to better understand what happened and find a solution.
Chiara, Petit-Fernand
It's good but it's expensive
Thank you for sharing your opinion.
We understand that this may represent a cost for you. The quality of our products is however our priority!
Have a nice day,
Camille C-MonEtiquette
Did not take into account my request regarding the color of the first name, yet contacted by email before production
I am sorry that the modification we made to your order is not visible on the product received.
We have just contacted you to assist you
Have a nice day,
Camille C-MonEtiquette
I don't like the finish of the bottle customization
We are sorry to read your message.
The customization of our bottles is done by printing which can give a relief effect. We regret to see that this is not to your taste.
Our customer service is still available to discuss with you if needed.
Have a nice day,
Camille C-MonEtiquette
Generally the product is good but there was a page of labels with a totally different name on them.
Thank you for your feedback and we're very sorry about the issue with your order. We'll be contacting you shortly to help resolve this. Please accept our sincere apologies for the inconvenience!
Kind regards,
Chiara, Petit-Fernand
In principle, a great selection, great design options with beautiful motifs and great fonts. But again we received an order that was not well punched out. Some of the self-adhesive clothing labels have already ended up in the trash. Unfortunately!
I am sorry that you had problems with your order. I have just contacted you to offer you a solution.
Have a nice day,
Customer Service EsIstMeins.
Good product but the personalization is very small and only on one side... it's a shame for the price...
Thank you for your feedback. We are glad that you like the product overall and take note of your comment regarding the size and placement of the personalization.
Your suggestions are valuable for us to continue improving!
Best regards,
Chiara – C-MonEtiquette
Negative because I cannot track the package
Thank you for your feedback. After checking, it appears that you chose the free shipping option, which does not include a tracking number.
Please do not hesitate to contact us if you experience delays in shipping, we will be happy to assist you.
Best regards.
Chiara, Petit-Fernand
I ordered for 2 children. I expected to have 2 label notebooks like every year. Unfortunately not! Not easy because I had to unpack everything to give it to the other child.
Thank you for your feedback. We are sincerely sorry for the inconvenience caused. Indeed, even when ordering for multiple children, the labels are not packaged separately, except in our economical packs.
We regret if this was not clear enough at the time of ordering and take note of your comment.
Best regards,
Chiara – C-MonEtiquette
I have ordered the stickers before, they were great, but this time they didn't really stick.
I sincerely apologize for hearing about this inconvenience regarding your order, and I can fully understand the trouble this may cause. I have just contacted you to offer you a solution.
Have a nice day,
Customer Service EsIstMeins
The iron-on labels came off with the first wash
I am very sorry to read your comment.
Our labels are very durable so they should not come off like that.
That’s why our customer service has just contacted you to help you.
Have a good day,
Camille Petit-Fernand
My order arrived completely soiled with the heavy rains, I am very disappointed
We are sincerely sorry to read your review.
We hope that your labels are indeed intact. To ensure this, we have just contacted you directly.
Have a nice day,
Camille C-MonEtiquette
Non-waterproof backpack... Stickers stuck on the water bottle, not very thoughtful... I could have done it myself... Water bottle cap not compliant with my request. Anyway, disappointed.........
We regret to discover your review, and I am sincerely sorry that the products received did not fully meet your expectations.
Regarding our bag, it is indeed without waterproof coating. I have immediately forwarded your suggestion to our product team – thank you very much for your constructive feedback!
For the customization of our water bottles, it is done by direct printing to ensure better durability over time and optimal quality.
Finally, regarding the cap that does not match your request, I invite you to contact our customer service: we will be happy to find a solution for you.
Have a nice day,
Camille – C-MonEtiquette
Hello I have ordered before and was very happy but this time the second name Theo cude come wrong it come as Theo code
Thank you for your review. We’re sorry for the mistake with the second name. We will contact you via email shortly to resolve the issue.
Best regards,
The Petit-Fernand Team
I am disappointed because the color of the names does not match the order (blue).
We try to accurately represent the visuals of our products on our website. Despite this, some differences in shades may indeed appear between your screen and reality, and we are sorry for that.
We remain available to discuss with you if needed.
Have a nice day,
Camille C-MonEtiquette
I ordered 3 times from you: 1st time perfect, 2nd time the package never arrived, and 3rd time I paid to receive my package in 4 working days, it arrived 10 days later... when I had to find another solution. Very disappointed.
Thank you for sharing your experience.
We are however sorry to note this anomaly during delivery.
We hope that the solution provided by our customer service will suit you.
Have a nice day,
Camille C-MonEtiquette
I am happy but I ordered 3 names on labels for 3 different people and they all came in one package and I didn't like that, they should have put each one in a package, I had to unpack everything and distribute the labels and the loose iron-on paper, I didn't like that
Thank you for taking the time to share your opinion.
Indeed, we send our labels in a single notebook. The only thing we send separately are our Packs.
However, our customer service is still available to help you.
Have a great day!
Camille Petit-Fernand
I did not like the print quality. Moreover, the name is too small.
We are sorry that your order does not bring you complete satisfaction
Our customer service is still available to discuss with you if needed.
Have a nice day,
Camille C-MonEtiquette
I find the stickers way too wide for pens. They are displayed on pens on the side, which is why I assumed they were the right stickers.
We offer various label formats for pens, including mini formats. Don't hesitate to call me next time so I can assist you further.
We offer
Have a nice day,
Customer service EsIstMeins
The labels do not peel off, had to use a cutter to peel them off...
We are sincerely sorry to hear that your labels are difficult to remove from their backing.
To assist you as quickly as possible, our customer service has just contacted you.
Have a nice day,
Camille C-MonEtiquette
I ordered two personalized learning mugs, one was perfect, the other was delivered to me with a different design than the one I had chosen, so I was disappointed
We are sincerely sorry that the order received does not match what you ordered.
To assist you better, we have just contacted you directly.
Have a nice day,
Camille C-MonEtiquette
Labels of lower quality than previous years. From the first wash, 4 labels found in the machine (despite washing 48 hours after applying the labels)
We are sincerely sorry that your labels have come off like this. Our products are designed to last over time. Therefore, our teams have just contacted you to assist you as best as possible.
Have a nice day,
Camille C-MonEtiquette
The quality is not amazing...
We are sincerely sorry that the quality of the products received does not meet your expectations.
Our customer service has just contacted you to assist you.
Have a nice day,
Camille C-MonEtiquette
The personalized green small cotton bag is also perfect. However, I absolutely do not recommend the stamp.
Thank you very much for your feedback.
Regarding our ink stamp, your feedback is very important to us! We have therefore just contacted you.
Have a nice day,
Camille C-MonEtiquette
Disappointed because the cutting of the labels cuts off a large part of the design... there is not much left in the end.
We are sincerely sorry to see that your order does not bring you complete satisfaction.
Our customer service remains available if needed.
Have a nice day,
Camille C-MonEtiquette
I received the order and I am missing some items. I am a bit disappointed because I made a complaint and now I have to wait to receive it.
We are sincerely sorry for this oversight that affected your order.
However, we hope that the products returned by our teams meet your expectations.
We remain available if needed.
Have a nice day,
Camille C-MonEtiquette
1 missing product + 1 product from another customer received
We are sincerely sorry to read your message.
We hope that the handling of this incident by our customer service and the proposed solution meet your expectations.
We remain available if needed.
Have a nice day,
Camille C-MonEtiquette
Disappointed with the water bottles, as soon as there was a small bump the decoration came off...
We are sincerely sorry to read your message.
Our water bottles are designed to last over time. To assist you better, we have just contacted you directly.
Have a nice day,
Camille C-MonEtiquette