★★★★★
based on 137529 reviews published
Latest neutral customer reviews
Some labels in my "kindergarten" pack are pixelated ... It does not hinder usage but the result is not clear
Thank you for your feedback regarding the labels in your "kindergarten" pack. We are sorry to hear that they have a pixelated appearance. Your comment is valuable and we will examine it closely to improve the quality of our products.
We invite you to contact us so that we can assist you.
Have a nice day,
Camille C-MonEtiquette
Disappointed with the new labels to stick with the iron, it's so much easier to stick directly
Thank you for taking the time to share your feedback. We are sorry to hear that you are not satisfied with the new labels. Your feedback is valuable and helps us improve our products. Please feel free to contact us for any assistance or suggestions.
Have a nice day,
Camille C-Monetiquette
The labels do not stick properly
Thank you for your feedback and we are sorry to hear that the labels do not meet your expectations in terms of adhesion. Your opinion is valuable and will help us improve the quality of our products.
We have just contacted you to propose a suitable solution.
Have a nice day,
Camille C-MonEtiquette
An printing error made on a sheet of 10 labels in the kindergarten pack that I ordered! Another name appears on it! The labels are therefore unusable.
Thank you for your feedback and we are sincerely sorry to learn about this printing error on your order. We understand that this can be frustrating, and we have just contacted you to assist you.
Your satisfaction is our priority.
Have a nice day,
Camille C-MonEtiquette
Unfortunately, this time the chamber was set incorrectly so that individual stickers cannot be used.
we have just solved the problem and suggested a solution to you via email.
Have a nice day!
Customer service EsIstMeins
The labels are great, I have been ordering them for 6 years, nothing to say, but for the first time I ordered the bag with the first name for the start of the school year in small section, I find it too small and the same for the writings of the first name and last name for the price, they could have made it bigger...
We sincerely thank you for your loyalty and constructive feedback. We are delighted that you appreciate our labels, and we take your comments regarding the size of the bag and writings into account. Your opinion is valuable to help us improve our products.
Have a nice day,
Camille C-MonEtiquette
I had received a promo on pencil labels. By clicking on this link, I thought I was arriving at the right labels, except that upon receipt, the labels are way too big. The website link does not directly take us to the visibility product of the link, which is a shame...
Thank you for your feedback. We are sorry to learn that your experience did not meet your expectations. To improve navigation on our site and the presentation of our products, your comments are valuable. Please feel free to contact us directly with any questions or exchanges regarding your order. Your satisfaction is our priority.
Have a nice day,
Camille C-MonEtiquette
The snack box I ordered is not great, the customization on it is a poorly stuck film. The customer service, however very efficient, sent me another box but it was also poorly stuck. I now have two boxes, so the customization is not up to what one can expect from French manufacturing. The 3 stars are for customer service and delivery speed.
Thank you for your constructive feedback. We are sorry to learn that the quality of the customization of your snack boxes did not meet your expectations. Your satisfaction is important to us, and we take your comments very seriously. We will review our manufacturing process to ensure better quality in the future.
We also thank you for your appreciation of customer service and delivery speed. Please do not hesitate to contact us if you have any other suggestions or concerns.
Have a nice day,
Camille C-MonEtiquette
Labels ultimately very wide for a model that is normally thin. Delivery time particularly long.
Thank you for taking the time to share your opinion. We understand that the dimensions of the labels and the delivery times did not meet your expectations. Your feedback is valuable and will help us improve our products and services. We are committed to providing you with the best possible experience. Please feel free to contact us to discuss your needs.
Have a nice day,
Camille C-Monetiquette
Pretty water bottle but the decoration is glued when I thought it would be painted.
Thank you for your feedback on our water bottle. We are sorry to hear that the decoration did not meet your expectations and we appreciate your remark, which will help us improve our products in the future. Please feel free to contact us if you have any other questions or suggestions.
Best regards,
Alice from C-MonEtiquette
Very disappointed with the stamp that leaves ink stains. Given the very high price compared to other brands, I will not repurchase and would not recommend.
Thank you for taking the time to share your feedback on our site "C-Monetiquette". We are sincerely sorry to hear that you encountered issues with your stamp and that it affected your experience. Your feedback is valuable and we take it very seriously.
We strive to offer quality products, and we will look into this issue to improve our items. We have just contacted you by email to resolve this incident.
Thank you again for your comments.
Best regards,
Alice C-Monetiquette
Received blurry labels and others not.
Thank you for taking the time to share your opinion on C-Monetiquette. We are sorry to hear that some of your labels were blurry and that others did not meet your expectations. Your satisfaction is our priority, and we would like to better understand your situation. We have contacted you directly by email to get more details about the products concerned by this defect.
Best regards,
Alice from C-Monetiquette
The colors are less beautiful than in previous years. I believe this will be my last order. Otherwise, fast shipping.
Thank you for your feedback on our site "C-Monetiquette". We are sorry to hear that the colors do not meet your expectations this year. Your opinion is valuable and we take it into account for our future collections. We are nonetheless pleased that you appreciated the speed of the delivery. Please feel free to share your suggestions for your next orders.
Best regards,
The C-Monetiquette team
The labels are pretty but the quality was better before... Disappointed, the hold is not great on the items
Thank you for taking the time to share your feelings about our labels. We are glad you find them pretty, but we are sorry to learn that the quality does not meet your expectations. Your feedback is valuable and we will examine it closely to improve our products. Please feel free to contact us directly if you would like to discuss this further.
Best regards,
Alice C-Monetiquette.
Hello, The envelope arrived in a postal package because it had been opened and some labels and stickers were damaged and torn. Maybe not your fault but unfortunate!
Thank you for taking the time to share your experience with us. We are sorry to hear that your order arrived damaged. Although this may be due to transportation, we understand that it is disappointing. We have just sent you an email again to find a quick and effective solution. Your satisfaction is very important to us.
Have a nice day,
Alice C-MonEtiquette
Unfortunately, I received the wrong stickers first. Good that only the first name and no phone number was on it. The complaint was processed quite quickly and the stickers hold well.
thank you very much for your kind review. We apologize once again for these inconveniences.
Have a nice day,
Customer Service EsIstMeins
It's just a bit complicated to peel off
Thank you for taking the time to share your opinion on C-Monetiquette. We are sorry to hear that you find peeling a bit complicated and we will take this into account to improve our users' experience. We have just contacted you by email to resolve this issue.
Have a nice day,
Alice C-MonEtiquette
Perfect labels, deplorable shipping, package lost 2 times 10 days for delivery
Thank you for your feedback regarding your experience with C-Monetiquette. We are glad that you are satisfied with the labels, but we are sorry to hear that you encountered problems with the delivery. We will forward your comment to our logistics department to improve this aspect. The shipping costs have been refunded to you : )
Have a nice day,
Alice C-MonEtiquette
The delivery time is a bit long
Alice C-MonEtiquette
I received my package and the product meets my expectations, but despite several emails indicating a security issue with the site informing me of a fraud alert via Google, no one has contacted me back. I also indicated that several of my orders do not appear on my profile. I was contacted again to inform me of my tracking and that the shipment was made. So perfect. Everything is received and perfect. But my orders do not appear. So, I deleted my credentials but still no one to explain to me why. Apparently, the site is poorly protected.
Thank you for your feedback, and we are glad that the product met your expectations. However, we would like to apologize for the concerns you encountered regarding the security of our site. Your security is our priority, and we take your concerns very seriously. We will closely examine these issues and ensure that a member of our team contacts you as soon as possible to clarify the situation. Thank you again for your understanding and patience.
Best regards,
The C-Monetiquette team
Whilst the bag was a good size and lined ,one of the webbing handles ,which are cream in colour,had purple threads running through it which spoilt the overall look of the bag. The decorations on the water bottle are stickers .Which to be honest I could have probably done myself.I don't think they will last very long . The water bottle does however seem of good quality,and my child's name was painted on it. Overall I felt that the products where over priced.
Thank you for your detailed feedback. We're sorry to hear that some elements of the bag and water bottle didn’t meet your expectations.
We’ll be contacting you by email to learn more and see what we can do to improve your experience.
Chiara, Petit-Fernand
I am waiting for a new order because the first one never arrived. After, it's nice of them to offer me a new shipment at their expense hoping to receive this new order.
Thank you for your feedback. We are sorry to learn that your first order did not reach you. We have taken your situation into account and have indeed proposed a new shipment at our expense to resolve this issue. We hope that this time, you will receive your order quickly. Please do not hesitate to contact us if you have any other questions.
Best regards,
Alice C-Monetiquette
I had requested two different formats and unfortunately received the same ones.
Thank you for taking the time to share your opinion. We are sorry to learn that your order did not meet your expectations.
Upon review, we observe that your order indeed consists of the same format for your two labels. We invite you to check your order confirmation containing the products you ordered.
Have a nice day,
Camille C-Monetiquette
Very practical water bottle, my son loves it, the designs and colors are great. Except that my son's name written on the bottle is already fading even though it was bought about 15 days ago, never put in the dishwasher, only hand washed.
Thank you for your feedback on our water bottle, and we are delighted to hear that your son enjoys the designs and colors. We are sorry to learn that the name has faded so quickly! We have contacted you by email to resolve this issue as soon as possible.
Alice C-MonEtiquette
Solid labels, but very expensive shipping to Belgium even with an order over 50€...
Thank you for taking the time to share your feedback. We are glad to hear that you appreciate the quality of our labels. Regarding the shipping costs to Belgium, we understand your frustration and we have just refunded those costs to you. Your feedback is valuable and helps us improve our service. Please feel free to contact us if you have any other questions or suggestions.
Best regards,
Alice from C-Monetiquette
This is the second time I order labels that I find great. But unfortunately this time, the writing is less clear. A bit blurry. I even compared it with the previous ones.
Thank you for taking the time to share your opinion. We are delighted that you liked your previous labels! We are sorry to learn that this time, the writing does not meet your expectations. Your feedback is valuable, and we will look into this closely to improve our service. Please feel free to contact us directly to resolve this issue.
Have a nice day,
Camille C-Monetiquette
Too expensive compared to the quality
Thank you for your feedback. We appreciate your comments and strive to offer quality products and impeccable service. Your opinion is valuable, and we will review it carefully to improve our offer. Please feel free to contact us with any other suggestions.
Have a nice day,
Camille C-Monetiquette
I have been ordering labels from C Mon Etiquette for years. I have two children and I take a school pack for each, but this year the labels were mixed in the packages, instead of having one pack for each child. I find that unfortunate.
Thank you for your feedback and your loyalty to C-MonEtiquette. We are sorry to hear that you encountered a problem with the packaging of your labels this year. Your satisfaction is our priority, and we will take your comment into account to improve our service. Please do not hesitate to contact us directly so that we can assist you.
Have a nice day,
Camille C-MonEtiquette
Hello, The water bottles are great, very high quality!! But for the tasting boxes, I am very disappointed to see that it is just a simple label stuck on the boxes!!! With air bubbles too...
Thank you for your feedback and we are delighted to hear that you appreciate the quality of our water bottles. However, we are sorry to learn that our tasting boxes did not meet your expectations. Your comments regarding the label and the air bubbles are very valuable and we will pass them on to our team to improve our products. We have just contacted you by email to find a quick and effective solution to your problem 🙂
Best regards,
Alice C-Monetiquette
Iron-on labels are top-notch! But disappointed with the stamp, the writing is too small.
Thank you for taking the time to share your opinion on our products. We are delighted to hear that you are satisfied with our iron-on labels. However, we are sorry to learn that the writing stamp does not meet your expectations in terms of size. Your feedback is valuable and we will evaluate it to improve our products. Please do not hesitate to contact us if you have any other suggestions or questions.
Have a nice day,
Camille C-MonEtiquette
I am quite disappointed because, contrary to many sites, you charge VAT for a delivery to Réunion while some commercial sites remove it. I also had to pay 18 euros in customs fees on an order of less than 100 euros, so it is not really profitable to order from your site.
Thank you for your feedback and we are sorry to hear that your experience on our site did not meet your expectations. We understand your disappointment regarding the VAT applied to all our destinations.
As for your customs fees, they should indeed not have applied to your order. We therefore invite you to contact our customer service by providing your payment receipts.
Have a nice day,
Camille C-MonEtiquette
The stickers can be even smaller and narrower
Thank you very much for your review! We also offer mini formats.
Have a nice day,
Customer Service EsIstMeins
The labels are pretty, but a bit small
We regret reading your review.
We provide the size of our labels so that you can get an idea of the result as close to reality as possible.
We are sorry that this was not enough for your order, we will do our best to improve.
Have a nice day,
Camille C-MonEtiquette
Very disappointed with the water bottle ordered for my son. Let's just say it doesn't work properly, the straw inside must have a problem, certainly a hole. As a result, my son can't drink from it. In the end, way too expensive for what it is.
We are sincerely sorry for this defect on your product.
I see that our customer service was able to find a solution for you to use your water bottle as it should be.
Have a nice day,
Camille C-MonEtiquette
I really like the products they make but the commercial part leaves much to be desired. It's a shame that we are offered a discount and that ultimately this discount is applicable site-wide
We are sincerely sorry that the offers we provide do not meet your needs.
We try to adapt as best as we can to your needs and take note of your observations.
Have a nice day,
Camille C-MonEtiquette
Many labels ironed on the clothes came off after the first wash
thank you for sharing your opinion. We are sorry to hear that you encountered problems with the labels,
We will contact you shortly to discuss the situation and find a solution together.
See you soon!
Chiara, Petit-Fernand
Some labels are printed incorrectly. The surname is missing as expected from the order preview.
We are very sorry to hear that some labels do not match what you expected.
We will contact you shortly via email to better understand what happened and find a solution.
Chiara, Petit-Fernand
It's good but it's expensive
Thank you for sharing your opinion.
We understand that this may represent a cost for you. The quality of our products is however our priority!
Have a nice day,
Camille C-MonEtiquette
Did not take into account my request regarding the color of the first name, yet contacted by email before production
I am sorry that the modification we made to your order is not visible on the product received.
We have just contacted you to assist you
Have a nice day,
Camille C-MonEtiquette
I don't like the finish of the bottle customization
We are sorry to read your message.
The customization of our bottles is done by printing which can give a relief effect. We regret to see that this is not to your taste.
Our customer service is still available to discuss with you if needed.
Have a nice day,
Camille C-MonEtiquette