Reviews Petit-Fernand

I had been told it would arrive on a specific date and it didn't, and I needed it by the date I was told.

The products are not delivered in 48 hours as the site indicates. So I didn't receive my products on the expected date. However, I was pleasantly surprised by the responsiveness after my complaint.

Very long delivery time

They arrived very very late 12 days of shipping, the eyiqietas are. Nice and they are fine.

Nice product but delivery takes too long

Very pretty labels, but the label doesn't hold up to the first wash.

I don't give one star because I had done well in the past but as of today I'm waiting for an order placed in July, it's September and it hasn't arrived yet. Sent email, they replied that they would resend the order but nothing, it hasn't arrived. I am giving up on it. *Finally about 20 days after my review I received the order. The support was there and always updated me on developments; despite this from 2 stars I am going to 3 and no more because in the meantime I had to buy the labels from another company and it was an inconvenience.

Delivery time said 48h and I got my order 10 days later....

Sadly this time I never received the order, I have contacted their customer services several times and never hear back! All I get are reminders to review so here is my review… Normally the products from Petite Ferdinand are so great, very good quality, I've literally not hard to replace the labels on school uniform until they grow out of that size! The labels arrive in a handy booklet so are never lost, they wash/iron perfectly. The lunch box and bottle I purchased last year were also great quality, I have also purchased these for my Grandma who is in a care home so also needs labels. I'm just really disappointed this time as the labels never arrived and they never responded to my emails regarding this.

Comfortable and very beautiful labels but the delivery time is too long.

The labels do not stick well ... too bad already 3 party labels .

Unfortunately very slow delivery time

Everything was perfect, except for the lid on my daughter's water bottle. That one was slightly dented and the little spout is really hard to lift. There must be something wrong with it, because my son's opens very well. Could you please send me a lid? Best regards

Arrived too late

After one wash they have degraded quite a bit, I doubt they will last more than 5 washes.

I, too, must join the large group of people who have paid for their order (custom thermal water bottle) and shipping (6euros!!!) and have yet to receive anything. When on the site it says shipping in 48 hours and traceable for all orders other than labels. Embarrassing is putting it mildly. Deceptive is certainly more correct. Never again. Update: I received the package. Delayed and with no possibility of tracking. It might be time to change the communication on the site which is misleading in this way. However, the quality of what I received is very good.

The thermoadhesive labels peel off after a few washes. The rest of the labels are very good

Last year I ordered and everything went well. But not this year. I ordered labels on 25/08/21 and a week later I hadn't received anything. I had to call to find out what was going on. The lady only told me "we recommend your labels". Not a word of apology, especially as I was expecting the labels for the start of the school year and didn't get them.

Poor quality for the price, small bags do not fit sheets or change of clothes.

Good product, but it took a long time to ship.

Very nice idea and merchandise but arrived too late!!!

Good afternoon, I ordered stickers for clothes and others for objects with two names. The ones for clothes by mistake had the same name and we have not been able to use it for Maria, my other daughter. Every year I ask you for the back to school but this year it has been a pain not being able to mark the clothes of one of them. With this opinion I have been answered that I had requested it wrong, which is not true. I don't buy anymore, an apology would have been enough. Thank you and best regards

Thermal clothing labels don't fit at all Same-object labels But shoe and clothing labels fit well

I'm happy with the result, it's what was ordered but I didn't have the greaseproof paper that was supposed to be supplied and I see that the garment label has to be stuck on the existing size or detergent label (where it's not visible at all or the label is too small), I wanted to highlight them on the inside of the fabric, I hope it will hold after the washing.

Doesn't hold up in the dryer, nice label but doesn't hold up on all clothes. Yet I stick on the size labels as indicated in the instructions. 3 stars for the design, fast delivery, nice packagin but not really what I wanted.

Not as great as advertised. Sadly the labels don't stay on cloths when ironed on! 🙁 A real disappointment! Mrs Curtis.

I'd like much smaller labels. They're beautiful, but it's not always possible to use them because of their size.

Well received on time, the colors are pretty and faithful to the site. Shame about the cut-outs which are not centred and therefore overflow onto the white paper.... big defect on 2 pages. Otherwise, I'm satisfied overall.

I am satisfied with the product but not with the service The day after my order I received a discount code thank you but it was too late.

I bought your product last year and it worked very well! especially the iron-on labels for clothes. I bought them again this year but it's like the labels are different. it's only been 2 weeks and most of the labels are coming off or have already fallen off. But I have last year's clothes with the tags still intact. I'm not impressed because now I have to find another way to label my son's clothes.

I placed the order on August 16th as a new mother to have everything ready for the first day of school and my order was lost. When I saw that the deadline they have established had passed, I contacted them via email and I have to say, they answered me immediately and gave me the tracking number and I was able to contact the post office to inform me of the status of my order. Petit Fernand, after checking that the order had no movement and not knowing where it is, they told me that they would reship it and luckily this time everything went great. It was a logistical problem but as the first time I place an order with them, they did not meet my needs when I needed them and that is the reason for my valuation. But I also have to add that they were attentive during the incident, and fast in the second shipment. I received what I expected.

Labels don't stick, peel off in first wash.

I placed the ordije on August 29, it still has not arrived. I have private to write several times to the customer office and all I get is a reply email with a preset message telling me to wait until today... no word on where the package is nor if it will ever arrive and it would seem I cannot ask for a refund because precisely the reply message is u preset in which no requested information is given. Very disappointing service.

Ordered and received quickly But disappointed with the labels to do with the iron it does not hold first wash and there are more.

The labels are very pretty but after 1st wash after minimum 5 days after installation . After washing no more labels very very disappointed

The labels arrived on time and are exactly as I ordered them. Very nice and cool. One important "but". When buying is not informed (or if it is done is in too small print or in not visible place) that the labels have to be put on the garment label itself, not on the clothes, which are then peeled off. You only know this when you get them because it comes in the instructions. And that is a problem, if I had known that, maybe I would not have bought them or I would have bought others. They have to inform better on that point, which is essential. Be clearer. Thank you!

I am waiting for the order placed at the end of August. I gave it 2 stars because customer service got back to me, but I haven't heard back yet.

The 30 pieces were glued too tightly, I could only peel them with a knife.

Very nice labels and arrived very quickly at home. Personally, I am not fully satisfied with the ones for clothes because, on the first wash in the delicate washing machine at 30° (put in the mesh) they came off partially or totally. The labels for objects and shoes,on the other hand, fully satisfied me.

Merchandise did not arrive on time. Shipping information non-existent and incorrect. Absolutely mediocre products, nothing much for the price they are priced. I do not recommend