Reviews Petit-Fernand

The order was sent to an old address on my file that I haven't used in 4 years. Fortunately a former neighbor was kind enough to get it to me, otherwise I would have lost the order.

Delay in the delivery of the order. There was no compensation of any kind for this.

The material is not good, the clothing tags come off, and the water bottle cap broke right away. There is no phone number to call and ask for assistance

I never received the order and no one responds to Customer Service!

I am still waiting for two months for the stickers. I am very pissed off because I send messages and they don't even answer me.

Order never arrived. As well as a response to my emails. Nor even a refund.

I placed the order a full three weeks ago and still what I had purchased has not arrived.

Obviously I had to make other arrangements, order never arrived and there is no refund, no tracking..they could tell you anything and a standard email with "we're sorry..but your business..." Basically... Lousy. Do not order!!!

I have not received my order. They are very slow, they take more than 10 days to arrive. My son started school in September and I still don't have the product. This is the second time this has happened to me.

I placed my order on 06/09/2021 three weeks ago and I still haven't received anything Customer service is non-existent It's deplorable

Very good service and responsiveness! This is the second time I've ordered and I'm very satisfied!

Customer service blocked me on messenger because I'm not happy with my last delivery. The labels are coming off. I ordered because I was very happy last year, and I still have the labels in place. They haven't moved despite washing (especially the one on my son's comforter, which has held for 1 year).

The shipment has not arrived after almost a month.

The order has not arrived. The Spanish contact phone number does not answer. The contact email is also unresponsive... terrible after sales service and clearly transport problems that do not deliver the orders and they do not even know about it.

I haven't received my order yet and I don't know where it is.

I placed the order a month ago and have not received anything. I write to them and they don't answer, you call and they don't answer. I feel ripped off.

Good afternoon. One month after placing the order we still have not received it.

And nothing I get the request to review the product but I have been waiting for more than 20 days and I have not received any response to my reminder do you

I never received the order. I reported and am waiting for a response.

They did not arrive

I've been waiting for more than twenty days for the materials I ordered, to now it doesn't show up and I haven't heard anything about where it is. I was hoping to receive it before school started but I had to make do by handwriting the labels on my son's items. Too bad.

I HAVE NOT RECEIVED MY ORDER 🙁

Very bad ...my package still has not arrived already sent email 2 times ...I have no words ...I hope someone will contact me because if not I will move accordingly

I have reported several times that I have not received my order but to date no one has given me communication about the possibilities in such cases. EMANUELA

So bad that you have swindled me! I still haven't received anything!

I did not receive half of an also important order after almost a month, I requested information. They responded to me ONLY after a negative review here, The response was an email asking me to confirm that I received the goods I did not receive, to my trying to get in touch we go through the service again which puts me in the queue in the emails and they did not give me the opportunity to call anyone... mah

I did not receive the labels

Delivery took 1 month!

Because I can't give it 0 they all clear at the first wash I put a new one on again and in the wash it clears again a disappointment and waste of money.

It has been a long time since I made a purchase still nothing arrives today so for me it is very poor

It's been over a month since I placed my order and I still haven't received it.

I have not received my order, I feel cheated... you are also not responsible for what does not arrive 12 lost.

Unfortunately I am absolutely disappointed! Ordered on 09.09. Today, on 27.09., I still haven't received any labels. The enrollment has long since taken place. Of course I had to label everything by hand. I only received the standard reply to my e-mail.

I honestly didn't expect it to take so long for the order to arrive and in the n it didn't even arrive

Package never arrived and customer service does not respond

Very disappointed to pay a gourd and after a day at school the writing is half erased!!! I don't recommend it at all

I didn't get the labels, I wrote to you but I still don't get a reply.....and no refund either Horrible service....never again!!!

THE PRODUCT ORDERED AND PAID FOR NEVER ARRIVED!!!

I placed the order on 08/29/2021 and as of 09/27/2021 I have not received the product, so for the moment, I am quite dissatisfied.

I ordered custom labels (very nice) on September 3, they were shipped a few days later but two weeks later they still have not been delivered to my address. Certainly the problem is with the postal service, but I cannot assign a higher rating....