/10
★★★★★
based on 126003 reviews published
★★★★★
based on 126003 reviews published
Latest negative customer reviews
1
/5
★☆☆☆☆
Parcel received with a different name on the labels.....
Christine Millon
Translated review
Answer from Petit-Fernand
Hello Christine, We're sorry about this error. We confirm that the correct order will be sent within the next 48 hours. Have a nice day!
1
/5
★☆☆☆☆
I received labels for a child other than mine. I made a complaint on the site and to date there has been no response.
Carole Noilhetas
Translated review
Answer from Petit-Fernand
Hello Carole, We apologize for the delay. We have just left you a voice message to help you as soon as possible. Have a nice day!
1
/5
★☆☆☆☆
I received a damaged item (the water bottle). I wrote a complaint but was never contacted back. I would like at least a refund or if a replacement would be possible. Thank you
Massimo M.
Translated review
Answer from Petit-Fernand
Good morning, we are sorry to hear that your order did not meet your expectations. We have sent you an email about it in order to find a solution. ? Alessio
1
/5
★☆☆☆☆
Unfortunately I couldn't try it as the labels seemed to have been thrown away between the advertising and newspapers. Very sad.
Ines M.
Translated review
Answer from Petit-Fernand
We are sorry for this problem. Please contact our customer service with more details !
1
/5
★☆☆☆☆
My order never arrived. Nobody picks up the phone
no idea what is going on
Anastasia P.
Answer from Petit-Fernand
Hi Anastasia, we called you back and left you the message. The delivery is up to 10 days. We invite you to wait until the 18th July for your labels to arrive.
1
/5
★☆☆☆☆
We still have not received our order. We have not heard from you and / or heard back from you. We placed a large order
Anthony Duval
Translated review
Answer from Petit-Fernand
Hello Anthony, We have just sent you a message to help you with the delivery of your order. Have a nice day!
1
/5
★☆☆☆☆
Alas, to date I have not received a delivery or a refund. Customer service which does not answer quickly and which proposes to me to pay again of the expenses of sending to me my commende already paid Jespère nevertheless still to receive my order to refund or my commende delivered but I doubt it strongly (order the 11/6) I will not return quickly for a new commende if no solution is offered.
Cleo Crunelle
Translated review
Answer from Petit-Fernand
Hello Cleo, We have just sent you an email to help you quickly with your latest order. Sorry again for the delay in delivery. Have a nice day!
1
/5
★☆☆☆☆
Didn't get the real one. I am very disappointed. Been waiting for 4 weeks.
Nicole R.
Translated review
Answer from Petit-Fernand
Hi Nicole, we're sorry about the delivery! Can you please confirm your address via the email we send to you?
1
/5
★☆☆☆☆
Hello, I can't evaluate because I still haven't received my labels.
Toundassomde Konombo
Translated review
Answer from Petit-Fernand
Hello Tounda, We have just sent you an email to help you quickly with your latest order. Sorry again for the delay in delivery. Have a nice day!
1
/5
★☆☆☆☆
The shipment never arrived!
Giusi D.
Translated review
Answer from Petit-Fernand
Good morning Giusi, we are sorry to hear about this anomaly is being delivered by postal services. We have contacted you to provide a solution. Have a good day ?
1
/5
★☆☆☆☆
Was never delivered
Günter K.
Translated review
Answer from Petit-Fernand
Hello Günter . We have been trying to reach you to confirm your address. Can you please confirm your address ?
1
/5
★☆☆☆☆
I've been waiting three weeks for my order. I have written emails and called them and nothing is happening. Really annoying
Mrs A.
Translated review
Answer from Petit-Fernand
We are sorry to hear that. Can you confirm your address with our customer service and we will resend your order ?
1
/5
★☆☆☆☆
Not received I am sorry but I have not received it yet. If you would be so kind.
Joana Fernanda Estrada
Translated review
Answer from Petit-Fernand
Joana, we have just sent you an email to help you quickly. Greetings 🙂
1
/5
★☆☆☆☆
I did not receive the labels in time. I had to get a refund because there was no other solution. I am very disappointed
Karima Eblés
Translated review
Answer from Petit-Fernand
Hello Karima, We have sent you an email to help you with your order. Have a nice day
1
/5
★☆☆☆☆
Buy self-adhesive labels They come off in the first wash, a shame because they were pretty.
Emmanuelle Bedee
Translated review
Answer from Petit-Fernand
Hello Emmanuelle, Sorry again about the gluing problem. We can confirm that we will be sending you back part of your order. Very nice day to you
1
/5
★☆☆☆☆
Three weeks without a reply from customer service .... when it is supposed to take 24/48 hours.
Tatiana G.
Translated review
Answer from Petit-Fernand
Hello Tatiana, We have tried to contact you by phone and we have sent you an email to help you as soon as possible. Regards
1
/5
★☆☆☆☆
Very disappointed with the product, the stickers for the pencils or pens don't really stick well, you have to tape over them, not practical, not environmentally friendly and too expensive for a product that doesn't work.
Marie
Translated review
Answer from Petit-Fernand
Hello Marie, We have sent you an email to help you quickly. Have a nice day!
1
/5
★☆☆☆☆
The stickers were faulty and weeks later still.no replacement
Mrs A.
Answer from Petit-Fernand
Hi Amanda , our apologies for the inconvenience ! We are surely sending you over the replacement !
1
/5
★☆☆☆☆
I'm sorry I would give you 0 zero the package results delivered instead I got nothing there was the phone number why you did not call me for delivery since it was a small package What happened to my labels ?n* order 300090846 paid 9 euros? But how do you work? Never to be repeated I will point this out to everyone I know Goodbye
Angela C.
Translated review
Answer from Petit-Fernand
We are sorry to hear about this non-delivery by the postal services. I have taken steps to contact you to find a solution about it. Good day Alessio
1
/5
★☆☆☆☆
I'm very disappointed with the iron-on clothing labels because in the first wash all the labels came off. I followed the instructions to the letter and they didn't stick. It's not the first time I've ordered from you.
Anais
Translated review
Answer from Petit-Fernand
Hello Anais, We have just sent you an email to help you with your latest order. Have a nice day!
1
/5
★☆☆☆☆
My order never arrived, made 1 month ago my daughter leaves in 2 days and they don't care,....
Aurelie Simon
Translated review
Answer from Petit-Fernand
Hello Aurélie, We are very sorry about this delivery problem with our carrier. We hope your order will arrive very soon this time. Good day to you
1
/5
★☆☆☆☆
I HAVE NOT RECEIVED MY ORDER, I HAVE MADE A CLAIM AND, IN THE SECOND DELIVERY, THE ORDER HAS NOT ARRIVED. I EXPECT A REFUND.
Ariadna Sunyer I Blasi
Translated review
Answer from Petit-Fernand
Hi Ariadna, We confirm that your order has been returned. We apologize again for this delivery problem. Regards
1
/5
★☆☆☆☆
1st wash, all the labels came off, regardless of the backing material. And of course they don't stick anymore. I followed your instructions and my labels were holding very well before washing. I'm very disappointed and angry
Sandy Faye
Translated review
Answer from Petit-Fernand
Hi Sandy, We have just contacted you by email to help you with your latest order. Have a nice day!
1
/5
★☆☆☆☆
I am rather disappointed. The examples showed the stickers on pens. I then ordered 40 of them. Unfortunately, the stickers are much too big for normal thicker pens. I made a complaint. But never received a reply. What a shame!
Janina P.
Translated review
Answer from Petit-Fernand
We have emailed you to find out more. Can you please reply with more details so we can find out what the problem is.
1
/5
★☆☆☆☆
I did not receive the stickers for my baby's baptism.......!!!Never again .....aun I am waiting for my refund!!!!
Maite Siria
Translated review
Answer from Petit-Fernand
Good morning Mayte, We have just sent you an email to help you. I am waiting for your response, Regards
1
/5
★☆☆☆☆
Never received m outrageous order
Sarah Bardani
Translated review
Answer from Petit-Fernand
Hello Sarah, We are very sorry about this delivery problem. I have just sent you an email to help you as soon as possible. Have a nice day!
1
/5
★☆☆☆☆
Did not receive item
Sal C.
Answer from Petit-Fernand
Hi Sal, following our conversation over the phone we are going to resend you labels again to the same address. We hope you will receive them soon!
1
/5
★☆☆☆☆
I placed the order at the beginning of June, today is June 29th and the order has not arrived.
Vanessa FernÁndez Bautista
Translated review
Answer from Petit-Fernand
Hello Vanessa, We apologize for this delivery anomaly on the part of the postal services. I have just sent you an email to confirm your address and find a solution together. Have a nice day ? Alessio
1
/5
★☆☆☆☆
I am sorry to have to give a failing grade but 2 times the order did not arrive until, by changing shipping address, we were able to retrieve the labels.... The time frame itself is long, but as a result of all these additional issues, the product arrived after more than a month when the child was already out of school.
Elisa F.
Translated review
Answer from Petit-Fernand
Good morning Elisa, we are sorry to hear about these issues with the postal service. We have done everything possible to ensure delivery of your order. We thank you for your understanding Have a good day ?
1
/5
★☆☆☆☆
I have not received my order since I ordered it to fe cha May 31, 2022. I am surprised because the first time I ordered it was very fast. I would like you to give me or find a solution.
Sara Marrero Guillamón
Translated review
Answer from Petit-Fernand
Hi Sara, Sorry to read this. I just sent you an email to find a solution together. Have a nice day ? Alessio