9.1/10
★★★★★
based on 137310 reviews published

Latest customer reviews

5 /5
★★★★★

Perfect and very pretty labels

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Invité
Translated review
5 /5
★★★★★

Works perfectly well on uniforms even when washed.

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Anatolia C.
5 /5
★★★★★

Fast delivery, no problems.

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Kerstin
Translated review
Answer from Petit-Fernand
Thank you very much for your order and your great review. Have a nice day, ? Elise, EsIstMeins
5 /5
★★★★★

Great service!

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M G.
5 /5
★★★★★

The labels are of very good quality and do not peel off, plus my daughter loves the drawings. I will continue to buy them without a doubt

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Ángeles Acosta
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Answer from Petit-Fernand
Good morning, Thank you very much for your message ! 🙂 Good morning, Camille Petit-Fernand
4 /5
★★★★☆

Edit: team were in touch after I replied and resent the item. Order never arrived. I contacted the team and received a generic pre filled response. No further contact received or refund offered.

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Mahnaz
Answer from Petit-Fernand
Hello Mahnaz, I am sorry to hear your order never arrived. Most contacts are regarding delivery times hence why we send out a generic reply. I invite you to contact us by phone so we can assist you further. Jessica, Petit-Fernand
5 /5
★★★★★

Great stickers for children's clothes, beautiful colors and do not come off clothes

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Anna W.
1 /5
★☆☆☆☆

The stickers after two weeks did not arrive and I was refunded everything.

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Ana
Translated review
Answer from Petit-Fernand
Good morning, We are sorry to hear that the post office did not deliver your order. I confirm that you have received a full refund. Hello, Camille Petit-Fernand
3 /5
★★★☆☆

The delivery took a while.

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Anna
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Answer from Petit-Fernand
Hello, We are sorry that the delivery took longer than expected. We have contacted you to have more information about this. We look forward to your feedback. Have a nice day, The EsIstMeins Team
5 /5
★★★★★

Great company and excellent customer service. I placed an order and it hadn't arrived when expected. I emailed them and without hesitation they offered to reprint and send (at no additional cost) or to give a refund. A couple of days later my order arrived - great quality and very useful items. A few days after that the original order turned up with lots of odd postal markings - looks like it got held up somewhere in the mail. Wouldn't hesitate to use them again. Their service shines when something out of their control goes wrong.

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Claire
5 /5
★★★★★

I purchased thermoadhesive labels x clothes and a few x items. The ability to customize everything is really nice...the labels are fabulous, clear and easy to apply. Great price as well.

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Patrizia
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4 /5
★★★★☆

Order not yet arrived, put back on delivery but still not arrived. Also the tracking number seems to have never been picked up UPDATE I have edited the review because order has arrived.

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Angelo V.
Translated review
Answer from Petit-Fernand
Dear Angelo, We apologize for this delay, your order should be on its way. If you do not receive it by the date indicated please do not hesitate to contact us.. Good day Alessio, Petit-Fernand
5 /5
★★★★★

After my order unfortunately didn't arrive and I contacted customer service, I was helped quickly and easily. Thank you very much!

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Ma
Translated review
Answer from Petit-Fernand
Thank you very much for your order and your great review. We are always here to help you in the best possible way. ? Have a nice day, Elise, EsIstMeins
1 /5
★☆☆☆☆

Order has not arrived

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Inma
Translated review
Answer from Petit-Fernand
Good morning, We are sorry for this delivery anomaly. Your order has been reshipped and will arrive as soon as possible. Good day, Camille Petit-Fernand
5 /5
★★★★★

Great products, competitive prices and reasonable shipping time. Highly recommended

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Gianluca C.
Translated review
5 /5
★★★★★

Super stickers, fast delivery

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Ti W.
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Answer from Petit-Fernand
Thank you for your rating. ? Have a nice day, Elise, EsIstMeins
5 /5
★★★★★

I have been ordering my childrens school labels from Petit Fernand for the past 3 years. They are honestly the best labels around. Delivery did take a while this time round (this was issues on Royal Mails side though not Petit Fernand) but when I did contact customer services to see if I could track my order the speed in which they responded was exceptional. Amazing customer service and amazing products.

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K.gregory
5 /5
★★★★★

Super customer service, great product, fast delivery

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Bethan W.
Translated review
Answer from Petit-Fernand
Thank you very much for your purchase and your great review, which we are very pleased about! Have a nice day, ? Elise, EsIstMeins
5 /5
★★★★★

Very nice booklet with very nice stickers that you could design yourself 🙂 A clear recommendation!

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Mm
Translated review
Answer from Petit-Fernand
Thank you for your order and your great review. Perfect that you like the items! We look forward to your next purchase. Have a nice day, ? Elise, EsIstMeins
5 /5
★★★★★

Quick delivery! Easy website and the labels are amazing!

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Danielle
2 /5
★★☆☆☆

They look great but came off straight away in the washing machine! - I put them on the labels of clothes.

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Emily M.
Answer from Petit-Fernand
Hello Emily, I am terribly sorry to hear that your labels came off straight away in the washing machine! It is not normal and I have now contacted you by email to offer different solutions. Jessica, Petit-fernand
3 /5
★★★☆☆

Long processing times

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Invité
Translated review
Answer from Petit-Fernand
Hello, your order was produced within 48 hours, as announced on our website. We have contacted you to have more information about this. We look forward to your feedback. Have a nice day, The EsIstMeins Team
1 /5
★☆☆☆☆

The stickers are far too big and don't really hold

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Invité
Translated review
Answer from Petit-Fernand
Hello, We are sorry that the labels did not meet your expectations. You had ordered stickers 1 line, but the mini stickers are better for the pens. We have already offered you a solution a week ago. ?? Have a nice day, Elise, EsIstMeins
5 /5
★★★★★

Beautiful stickers Simply great

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Ingrid
Translated review
Answer from Petit-Fernand
Thank you for your rating. ? Have a nice day, Elise, EsIstMeins
5 /5
★★★★★

Very good service

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Zafira A.
5 /5
★★★★★

Very competent and you get an immediate answer to any problems. Gladly again at any time. Thank you

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S.s
Translated review
Answer from Petit-Fernand
Thank you for your rating. ? Have a nice day, Elise, EsIstMeins
5 /5
★★★★★

The products are great. Lots of choice in the design and the quality is top! We are more than satisfied

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Rebecca
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Answer from Petit-Fernand
Thank you very much for your order and your great review. It's great when the whole family is happy! Have a nice day, ? Elise, EsIstMeins
5 /5
★★★★★

Fast delivery and easy handling Simply good

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Birgit B.
Translated review
Answer from Petit-Fernand
Thank you very much for your order and this great review! Have a nice day, ? Elise, EsIstMeins
5 /5
★★★★★

Excellent product and customer service

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Miss L.
1 /5
★☆☆☆☆

Horrific. Paid for name labels that never arrived. Was told they'd been shipped but never received an email to this effect. Slow customer service response and have now stopped responding, despite having taken my money and not provided the goods. Avoid!

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Nf
Answer from Petit-Fernand
Hello, We are sorry to hear you found the whole experience "horrific"! I cannot see any name/email/order number which could help us contacting you directly regarding your order. I invite you to phone us so we can assist you as best as possible. Jessica, Petit-Fernand
5 /5
★★★★★

Excellent product used the stickers on my daughters uniforms for the passed 2 years and still going strong

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Tracy P.
1 /5
★☆☆☆☆

I have not yet been delivered the products ordered on August 17, 2023

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Cliente
Translated review
Answer from Petit-Fernand
Dear Chiara, We are sorry to hear about this anomaly on the shipment. We have contacted you to make the necesary. Good day Alessio, Petit-Fernand
5 /5
★★★★★

Super quality and very practical for kindergarten & school, have already ordered for the 3rd time

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Tanja
Translated review
Answer from Petit-Fernand
Thank you for your order and your kind review, which is very important to us. We look forward to your next purchase. Have a nice day, ? Elise, EsIstMeins
1 /5
★☆☆☆☆

Most came off on the first wash?!

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Rebecca M.
Answer from Petit-Fernand
Hello Rebecca, We are terribly sorry your labels came off on the first wash. This is not normal and do apologise for this bad batch. I have sent you an email to offer several solutions. Looking forward to your reply! Jessica, Petit-Fernand.
5 /5
★★★★★

Great choice of products you can personalise. Really good quality.

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Gemma K.
5 /5
★★★★★

Would highly recommend! I ordered one of the school packs and have been really impressed with them so far. It has been really good to have stickers as well as iron labels and they are both very easy to apply. The shoe stickers also work very well! So far I have been very impressed with the design and quality.

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Mah
3 /5
★★★☆☆

Unfortunately, I don't like the iron-on labels. The selection that was made on the homepage was not implemented as selected, so I now have labels that I didn't want. But maybe I made a mistake when I entered them. Apart from that, I found the delivery time of over two weeks too long for the price, so the product arrived later than required. The labels only fulfill their purpose to a limited extent when ironed on. However, customer service proved to be very friendly and accommodating and a solution was offered.

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Sebastian B.
Translated review
Answer from Petit-Fernand
Hello, we are sorry that the labels did not meet your expectations. We already contacted you on August 21 to get more information about these labels, but unfortunately we did not receive a reply. We have contacted you again today to try and help you. We look forward to hearing back from you. Have a nice day, Elise, EsIstMeins.
5 /5
★★★★★

Been using the stick and peel labels for the last 5 years always recommend wouldnt use anyone else

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Fiona E.
4 /5
★★★★☆

Very nice products with top quality. I have already ordered various stickers, lunch boxes and drinking bottles and have always been very satisfied. The stickers are delivered in "booklet form" which I think is great because nothing flies around and everything is together. One star deduction because the motifs are not sufficient. With some stickers, some motifs are simply too small or the positions don't quite fit. It would be nice if you could decide the distance between the motifs and the text yourself.

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Frida
Translated review
Answer from Petit-Fernand
Thank you for your review, which is very valuable to us. We always want to offer our customers the best. Therefore, we have forwarded your comment to the production department so that we can offer more motifs and larger motifs in the future. We wish you a nice day. ? The EsIstMeins Team
5 /5
★★★★★

Yes very happy.

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Victoria